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    Dogtopia

    3.0 (29 reviews)
    Open 6:30 am - 7:00 pm

    Services - Dogtopia

    Dog daycare

    Pet boarding

    Pet sitting

    2 More Services

    Private dog training

    Puppy socialization classes

    Dogtopia Photos

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    Reviews With Photos

    Sock that cooper got ahold of at dogtopia and swallowed whole.
    Tom O.

    Stepdaughter took her beloved Great Pyrenees/Golden mix (Cooper) to this location as a first time client. First of all she was not given access to the video feed until something went wrong and she had to ask for video access. This is sketchy to say the least. Now for what went wrong. A few days into Coopers stay, my stepdaughter received a call which brought her to tears. Cooper had vomited up a whole, ankle length sock and then vomited blood. How he was able to swallow a whole sock is beyond explanation. Why there was a sock in the facility which did not belong to my stepdaughter is also a question that got no explanation nor even an apology. The staff basically denied that the sock came from their facility and never offered so much as an apology for allowing this to happen. Fortunately there doesn't seem to be any long term damage from this near tragedy. However when Cooper got home he proceeded to vomit numerous times, as if he had been given the wrong food or something. He is allergic to chicken products, which would cause vomiting if mistakenly fed to him. Of course this was also denied by the staff. Again, no apologies for anything and no offer to discount the very expensive cost of his stay. Long story short, do not, under any circumstances, take your beloved pet to Dogtopia! Read the other yelp reviews. Many dogs have come home reeking of urine and needing to be bathed. Too bad my stepdaughter didn't read more reviews before going there.

    PLEASE READ! PHOTOS ATTACHED. Our dog was attacked this past summer at Dogtopia of Omaha-West. We were away on vacation and not notified. His infection festered for days before we were back in town and saw that he was hurt under his fur that evening. He had multiple puncture wounds and had to undergo surgery due to an abscess. Once we took him to the vet to discover the full damage, we approached the manager and saw video footage of another dog dragging him across the floor for over 10 seconds. There was a worker right there and yet still, we were not called or notified in any way. After multiple weeks, his physical health was better, but it took months for his mental health to improve. Our children, who he adored prior to the attack, were no longer people he wanted to be around. Now that it has been nearly 6 months, he is finally almost back to his normal self. I also find it interesting that I cannot leave a review on the Dogtopia.com/omaha-west site. When I called to see how we could leave a proper review, I was met with confusion and a lack of help - much like the management we experienced this past summer. While the owner of all locations reimbursed us for the vet bills and our stay, our biggest concern was that it could happen again to another family. I could go on with a laundry list of all of the mistakes made - but hopefully this is enough to dissuade you from taking your sweet pup to any of the Dogtopia Omaha locations.

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    PetSmart

    PetSmart

    (32 reviews)

    I recently rescued a 11 year old dog and I have taken her here twice now. The first time, the lady…read morethat took her back was SO sweet and kind and I felt comfortable leaving her with the groomer. Today on the other hand was awful. I left there in tears. I dropped off my dog and when I mentioned that we rescued her and she doesnt walk on a leash very well, instead of the lady just picking her up (shes less than 20 pounds), she decided to drag her on the leash right in front of us. Our dog was laying on the ground and was being dragged by her neck. I couldnt believe my eyes. I am so sad and disappointed. I went back to my car in tears and wish I would have went back in and gotten her but I was too anxious and angry at the time. I just can't believe she thought that was okay to do. Im so beyond sad and disappointed.

    Great selection of all pets' needs including toys, furniture, treats and the staples for cats,…read moredogs, fish, reptiles, birds and cute lil furries. I head to the clearance end caps and always find great treasures at amazing deals. I downloaded the App and this is where I get the best value with bonus points from month to month. The staff is very knowledgable. One of the managers assisting with reptiles actually moonlights at the Doory Zoo so she knew what answers to give even before I knew what questions to ask! Everyone is super friendly and the layout makes sense. Saturdays are very busy with dogs going to training, grooming and just browsing the aisles. Even with all the traffic, the line-up moved quickly and I earn enough in rewards to keep me coming back.

    Dogtopia - pet_sitting - Updated May 2026

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