We love how well our Aussies come home looking, feeling, and smelling great!…read more We had the have a bath and haircut. We were sold on coming here when we said we didn't want any shaving done and the response was "oh never! you never shave an Aussie!" Which was our biggest anxiety about sending them somewhere to get groomed. Our friend, who has a sibling of our pups, already booked an appointment after seeing our dogs!

We've always had great experiences here! I was nervous to schedule a grooming appointment for our…read moreAustralian shepherds because I heard horror stories of groomers shaving the Aussie. When I called them to inquire and book, I ensured they wouldn't shave them and she responded "you never shave an Aussie!" Which was such a relief to hear! They do a fabulous job with the wash, dry, and cut. They always look well cut, they do a great job working with our temperamental dogs with the hair dryer, and know how to work well with reactive dogs. I can't say enough good things about them. Our friend even called to book an appointment for her Aussie after seeing our pups. I will say it's pricey, over $100 for a groom, however with as many horror stories as I've heard and seen, it's worth it for a good cut.

This was our first experience with grooming at pets earth, and we had a great one! My dog doesn't…read moreneed grooming more than twice per year, but when he does, he needs about 10 lbs of hair removed. Since shedding season has just begun, we decided to take him in for a shed treatment and bath. We heard about this place from my sister-in-law who has taken her dogs there for nail trims. You have to call to make an appointment, but they're really flexible and I didn't have to wait more than a few days to get in. They also asked what my vet was so they could verify the rabies vaccination, which was nice that I didn't have to chase down his records myself. When we took him in, the front desk person was welcoming and help us get all checked in. They asked a few questions about his demeanor, and we assured them that he is mostly a chicken and the most difficult he'll be is he'll freeze up when he gets anxious. They called me about two hours later and he was ready to go. I had to get him within an hour of him finishing. When I got there, I paid first and then they brought him out. He had a super sweet bandanna on, and I could tell that they really worked hard on getting his undercoat out. We haven't had the best experience with de- shed treatments around town as he always comes to us just as hairy. I think some places think that they can get a few minutes of brushing and then call it good but this dude has like three layers of undercoat. You can tell the staff here really spent time on getting that out. Not to mention he smelled SO good. No wet dog smell here. We didn't use any other of their services or do any shopping, but it looks like they had a good selection of products. This isn't our closest local dog store so we probably wouldn't come to just shop but I would return for the grooming services.

My long haired kitty was getting pretty matted and I thought he would probably have to be shaved,…read morebut Marnie was able to comb him out very nicely and she didn't take long at all to get him done. He was mellow and didn't seem upset at all when I went to pick him up. It was easy and quick to get an appointment set up and they have nice extended hours for those with a busy work schedule.

Ashley & her crew are fantastic! They take care of Bruno so well! Have helped me out so much!read more

I have nothing but good words to say about Ashley and her husband. They are very good to my dog. I…read morecall they let me know if they are available and have time to groom my pet. They do an excellent job! Never have I had a problem. I highly recommend them.

I love this place- Izzy is so amazing, and get my active Aussie mix's hair as short as she safely…read morecan for the summer without shaving her undercoat so that she can still run with me during the summer. She smells SO GOOD after getting groomed. They are great here.

My Aussie was in need of grooming and I am not able to do it anymore. When I called Paw Paradise…read moreSpa, they were able to take her the next day. She had a lot of fur! When she came out, she looked like a smaller dog, they brushed out so much of her extra fur. She has a very silky coat now. They did a wonderful job!

Stopped by to pick up some treats for the pups. We were able to also do a private shopping trip…read morewith our dogs before the store opened. This is great for us since they are fans of going out, but are loud and barky whenever they see other dogs. Reasonable prices and good deals!

A very nice young woman named Addy at the Green Spot was able to fully trim Otto's nails Saturday…read morewithout sending him into a panic. He was as calm as I've ever seen him in public. Something about her and her technique and demeanor made him relax. Bravo Addy! Also, we picked up a cool lavender pullover and the employees in the store took his picture and showered Otto with love and kept telling him how wonderful he is. So, best time ever in a pet spa and store!

They carry my fur babies favorite treats! They are so friendly and helpful..they welcome our…read morefavorite dog rescue Meet and Greets! We wouldn't go anywhere else! Thank you for your kindness and personal touch!

Tiburon location provides great service by ordering very healthy cat food that I find on Amazon. We…read moreonly feed our Kiwi the highest quality cat food that's closest to eating whole foods devoid of meals, grains, or byproducts & higher in protein. Mary is SO knowledgeable, helpful, kind, & courteous. I always look forward to seeing her & her kitty Tofu. He's so smart & energetic. What a personality. I did notice that the Smitten's price has gone up.

They are a great family owned business and love all dogs that come down to the shop for a spa…read moreday!!!!

Took my miniature Pomeranian here during COVID-19. Everything was absolutely amazing. I love this…read moreplace. They brushed out my Pom's fur which is not an easy task. Most groomers want to just shave her which you should never do to a Pomeranian. The prices are literally the best in town so I always make sure to tip because they deserve it. Included a picture of after grooming.

We took our little guys here for the self-serve wash, and we were very pleased! Since we only…read moreneeded one bottle of shampoo and conditioner between our dogs, we were only charged for one, which I appreciated. The area was clean and fully stocked. I loved the waterpik hose heads; I need one for our bath at home! I would definitely recommend this place to others!

Overall, I like the self-service dog wash option. However, I was disappointed with the grooming…read moreexperience. I requested that my dog's ears be kept long, her face left full, and a #5 cut on the body with a shorter cut on the stomach. Unfortunately, the finished groom did not match the haircut chart or the instructions I provided. The stomach was the same length as the body, the ears were cut shorter than requested, and her face was not left full. Additionally, after bringing her home, she seemed unusually sensitive and did not want to be touched or bothered. This has never been her behavior after previous grooming appointments, which made me concerned. While I understand grooming can be stressful, this experience did not meet my expectations.

Our doggy day care and boarding place of choice! We used to go to somewhere else but found Dogtopia…read morea few months ago and are loving it! The staff are always friendly and we appreciate that they are mindful of their pup to staff ratio. What we love most: - Mid-day naptime. Our pup would and has played forever if she were allowed to. Our previous day care did not have naptime and we noticed that she would usually exhaust herself and at times, get snippy towards the end of the day. The 2 hour break gives us much more peace of mind when we send her for a day knowing she won't be playing for a full 8 hours. - Constant cleaning! At our last place, we almost never saw the staff cleaning the playroom. Whenever we're tuned in to the live stream (another nice bonus), I swear someone is always mopping or wiping the kennels. We wish they'd consider opening another location further east in the city! We'd send her much more frequently if they were a little closer.

Dogtopia Papillion, 10411 Portal Road…read more My dog Sophie attended this location for daycare and boarding for 14 years, since she was a puppy. In 14 years she was never aggressive, never in a fight, and never once flagged by staff as a problem with another dog. On July 20, 2026, I dropped her off for daycare. When I picked her up that afternoon, the front desk told me there had been an "incident." Sophie was lying behind the counter, unresponsive to me. A groomer showed me a wound that had already been cleaned, disinfected, and bathed. No one could tell me what happened. The front desk employee said it occurred before her 1:00 shift. The groomer said she wasn't present either. The facility has cameras. The only explanation offered was that Sophie and another small dog "got into a scuffle." No one called me. I was home all day. Had I been notified, I could have taken her to our regular vet. Instead I learned of the injury at pickup. I left Dogtopia at 4:30 and called my vet from the car. They had no openings left and closed at 6, so they advised Animal Urgent Care, at significantly higher cost, because dog bites can turn serious. When the groomer lifted Sophie, she yelped and then would not put weight on her leg. Urgent Care shaved the wound site, put her on antibiotics, and sent her home in a cone for 7 to 10 days with instructions to clean the wound. I was still charged for a half day of daycare on the day my dog was injured in their care. I was not told whether the other dog would be there the next day. I was instead told Sophie "just lay there and didn't seem to enjoy it" and that I probably shouldn't bring her back, which directly contradicts the staff's own claim that the dogs were "playing." I emailed on July 20 requesting reimbursement of the urgent care bill. I received no response. I followed up on July 21. Stephanie, the General Manager, then left me a voicemail. The recording began before she realized it had started, and captured her mid-conversation with another employee, talking about me. What it recorded her saying was: "She called me a fricking liar." She then turned to the phone, greeted me professionally, and explained that she'd had a busy week and had planned to schedule something with me the following week. Her subsequent email apologized for the delay in communication, something I had never complained about and had expressly said was not my issue. It did not offer to cover the urgent care bill, or any portion of it. I replied clarifying exactly what I was asking for: the urgent care bill, or at minimum the difference between it and a standard vet visit, since their failure to notify me is what forced the emergency visit. She never responded. That was over two weeks ago. The scuffle isn't the failure. Dogs scuffle. The failure is that nobody called me, nobody could tell me what happened despite having video, I was charged for the day my dog was injured, my 14 year customer relationship was treated as disposable, and the General Manager's private reaction to being asked about a contradiction in her own staff's story was to say I called her a fricking before she remembered the line was recording.

Super friendly and truly care about your fur babies! I left there with a free t-shirt , and I…read morebought my 3 babies some of their favorite chew bones! Loved the colors and organization of their shop. Come visit them for all your grooming needs...

the self area wasnt cleaned and I had to look around with no one there to find things to use. The…read moreprices on line and what I paid was double. I am glad I got this all done and the hair is there, but will look at other places that fit our needs better. There is a note that shares clean up after done. I guess the people before me didnt do so. Also, be careful as the pet leash in the tub would not stay on the wall. Thankful my pup is willing to stay in the tub as it was not useful. It could be very harmful for a some pups.