We love how well our Aussies come home looking, feeling, and smelling great!…read more We had the have a bath and haircut. We were sold on coming here when we said we didn't want any shaving done and the response was "oh never! you never shave an Aussie!" Which was our biggest anxiety about sending them somewhere to get groomed. Our friend, who has a sibling of our pups, already booked an appointment after seeing our dogs!

We've always had great experiences here! I was nervous to schedule a grooming appointment for our…read moreAustralian shepherds because I heard horror stories of groomers shaving the Aussie. When I called them to inquire and book, I ensured they wouldn't shave them and she responded "you never shave an Aussie!" Which was such a relief to hear! They do a fabulous job with the wash, dry, and cut. They always look well cut, they do a great job working with our temperamental dogs with the hair dryer, and know how to work well with reactive dogs. I can't say enough good things about them. Our friend even called to book an appointment for her Aussie after seeing our pups. I will say it's pricey, over $100 for a groom, however with as many horror stories as I've heard and seen, it's worth it for a good cut.

If I could give more stars, I would. Let me tell you about Tobey. Tobey's a year old sheepadoodle,…read moreand is an absolute lovable menace. He hates brushes. And baths. And grooming in general. No matter who does it. He's had issues at other groomers where I was told he thrashes around so much they were worried he'd hurt himself. He was practically ungroomable. Which is about the worst thing a sheepdog/poodle mix can be. Until I called Pets Earth. Taylor and Marnie are just about the two most kind, caring people I've ever met. I called with just general questions, trying desperately to find some relief for my poor boy. I was planning to take him to a vet and have him sedated to get shaved. It seemed like the only option. Who would be willing to work with a so often turned-away dog? Taylor convinced me "bring him in. We'll take a look and come up with a game plan." I went in fully expecting to hear "no way." Until they said the magic words "he's totally groomable" I wanted to cry. No one's believed in this dog, and here are two people who just spent 30 minutes of their time making sure he feels as comfortable as possible, willing to put in the work for him. They got him in, right then and there. As cheesy as it sounds, these women have performed a Christmas miracle, and I can genuinely say from the bottom of my heart I couldn't be more thankful.

My long haired kitty was getting pretty matted and I thought he would probably have to be shaved,…read morebut Marnie was able to comb him out very nicely and she didn't take long at all to get him done. He was mellow and didn't seem upset at all when I went to pick him up. It was easy and quick to get an appointment set up and they have nice extended hours for those with a busy work schedule.

I have nothing but good words to say about Ashley and her husband. They are very good to my dog. I…read morecall they let me know if they are available and have time to groom my pet. They do an excellent job! Never have I had a problem. I highly recommend them.

I will NEVER let Ashley touch my dogs EVER AGAIN. I dropped my sweet little dog off and when I went…read moreto pick her up, she was frantic. I noticed her eyes were blood red. I took her to the vet and was told she had bruising all over her head and face. she is lucky I didn't sue her.

My Aussie was in need of grooming and I am not able to do it anymore. When I called Paw Paradise…read moreSpa, they were able to take her the next day. She had a lot of fur! When she came out, she looked like a smaller dog, they brushed out so much of her extra fur. She has a very silky coat now. They did a wonderful job!

Amazing! Christy is absolutely wonderful with dogs who are scared. She takes her time and groomed…read moreour boy exactly how we wanted. Everyone is so nice and caring!

A very nice young woman named Addy at the Green Spot was able to fully trim Otto's nails Saturday…read morewithout sending him into a panic. He was as calm as I've ever seen him in public. Something about her and her technique and demeanor made him relax. Bravo Addy! Also, we picked up a cool lavender pullover and the employees in the store took his picture and showered Otto with love and kept telling him how wonderful he is. So, best time ever in a pet spa and store!

Stopped by to pick up some treats for the pups. We were able to also do a private shopping trip…read morewith our dogs before the store opened. This is great for us since they are fans of going out, but are loud and barky whenever they see other dogs. Reasonable prices and good deals!

They carry my fur babies favorite treats! They are so friendly and helpful..they welcome our…read morefavorite dog rescue Meet and Greets! We wouldn't go anywhere else! Thank you for your kindness and personal touch!

Tiburon location provides great service by ordering very healthy cat food that I find on Amazon. We…read moreonly feed our Kiwi the highest quality cat food that's closest to eating whole foods devoid of meals, grains, or byproducts & higher in protein. Mary is SO knowledgeable, helpful, kind, & courteous. I always look forward to seeing her & her kitty Tofu. He's so smart & energetic. What a personality. I did notice that the Smitten's price has gone up.

They are a great family owned business and love all dogs that come down to the shop for a spa…read moreday!!!!

Took my miniature Pomeranian here during COVID-19. Everything was absolutely amazing. I love this…read moreplace. They brushed out my Pom's fur which is not an easy task. Most groomers want to just shave her which you should never do to a Pomeranian. The prices are literally the best in town so I always make sure to tip because they deserve it. Included a picture of after grooming.

We took our little guys here for the self-serve wash, and we were very pleased! Since we only…read moreneeded one bottle of shampoo and conditioner between our dogs, we were only charged for one, which I appreciated. The area was clean and fully stocked. I loved the waterpik hose heads; I need one for our bath at home! I would definitely recommend this place to others!

I was a long-time customer but recently had a very disappointing experience that changed my opinion…read moreof this business. There are many other pet stores and grooming services available, and we will be using those moving forward. I recommend supporting pet companies that value their long-term customers.

I had an appointment for 12:30 p.m. I received a call stating they were behind and could you…read morecome in at 1:30 p.m. I said "no problem." When I arrived, I had to wait for assistance, no problem....then the problems began. The girl at the desk said....I see she is here for doggy day care....I said no....she looked again and said ah....an overnight stay...I said no...she stated, we don't have her down which my reply was I received a call from here asking to come in at 1:30 p.m.... then she said " just leave her her..at that point I stated...Why you I trust your business with my puppy if you can't get the basics right.... I continued with...the lack of your professionalism, why would anyone trust this place with their precious pet...she muttered a few words while I said...We're done her and left. There are other groomers on the area I'm quite sure that are professional...just not this place....my advice is think twice before you consider any grooming, any daycare or overnight care here... I would not even bring a toy stuffed animal here.

I've taken my dog here on four occasions for daycare. Although I feel like the staff is friendly…read moreand I feel like he is safe I am hesitate to bring him back for the following reasons: 1. Maybe this is normal for daycares and boarding, but he smells like dog urine when I pick him up. I feel like I need to give him a bath when I come home. 2. The last time I brought him there he developed a respiratory infection after his return. I feel better leaving him home alone rather than here for the reasons above.

Super friendly and truly care about your fur babies! I left there with a free t-shirt , and I…read morebought my 3 babies some of their favorite chew bones! Loved the colors and organization of their shop. Come visit them for all your grooming needs...

We use the self pet wash and it's wonderful. You can pay to use the pet wash alone or pay $25 to…read morehave their nails clipped and use the wash. Our old lady is 15 years old and it's hard to take her to the groomer. We brought her here and within 30 minutes we were done. I also love that they supply shampoo, conditioner, towels, blow dryers, ear, and tear wipes, and they are super friendly. Bring your babies here for a do it yourself easy and clean experience.