I am super stoked that Lisa and Julie have been super helpful with my pets well being. They have…read morebeen more than accommodating to us. I order cat food from them they don't typically carry but are amazing about ordering on Thursday and in the following Friday. I also purchased an allergy test for my dog. Well worth the $105 to get results back of a list of allergies (my dog has seizures caused my foods she's allergic to) and has been accommodating about finding food and treats that keeps my girl happy and healthy without having anything she was allergic to.

Lisa is amazing! I needed help with training my very hyper aussie-mix pup, who nearly yanked my arm…read moreout of the socket when walking, especially if other dogs & people were around. One private lesson & I had a totally different & attentive dog, two lessons & I had the confidence & skills to maintain his good behavior. Thank you Lisa for saving us both from potentially years of frustration!

Lisa has been working with my dog and I for almost a year, on and off. I am legally blind and so…read morefinding a ride for scheduled group classes is hard. We started with private classes after I got my sweet German Shepherd Dog puppy. As a previous GSD owner and having had other dogs too, I know the importance of a well trained and well balanced dog, especially with a larger breed. Private lessons went great! Always good to have a refresher on puppy training as they do t stay that way long. It's amazing the little things that can be forgotten over the years. We worked on all the basics, potty training, chewing, jumping and early commands like come, sit and drop it. What was also nice is being able to ask about any concerns. Learning about the psychology of days has been sooo very useful! It's so easy to think of our fur friends and apply human thoughts, feelings and behavior.but that just isn't the case! Their dogs and see the world different. Learning to see the world and situations through my sweet girls eyes has been a wonderful journey Lisa has taken us on! It has really enhanced the "basic training" you'd normally get with anyone else. We have also been able to attend a round of group classes. Even though this is not easy for me it's so so very important to expose young dogs to other dogs and people so they learn good behavior and just to have that exposure is good. The group classes were great! Lisa not only trained us people how to work with our dogs teaching commands (Let's face it, it's really people training we get because we're the ones going home and working with our fur babies everyday.lol) but she again gave us insight into why we should do things one way and not another way. Lisa explains these dog insights and behaviors so well that it just makes sense! I have continued with occasional private sessions as things have come up and wish I could do more group classes again, I just haven't had the ability to get us there unfortunately. I very highly recommend Lisa at Best Paws Forward for any training and behavior needs!! Thanks for everything you have done for us,Lisa I appreciate you and your help so very much!

I appreciate Lisa and everything she's done for me and my dog. We work together as a team. We have…read moretaken 2 going on 3 of her 6 week training classes. I get complimented frequently of how well behaved my dog is. How calm she is and they can't believe that she's only 3. Lisa is always open for questions and making sure that it is a clear understanding of what to do. She has options of different types of tools to use to help lead your dog to success. I also love that after class she gives the option for puppy play time.

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

Signed a contract for a "board and train behavior modification package" with our dog who while…read morealready trained in basic obedience, barked and acted aggressively towards other people and animals. The first issue is that communication with the "trainer" was spotty at best, no regular updates like we were promised and as was outlined in the contract. When we complained about this we were told the trainer was doing this all by herself and was overwhelmed. It wasn't something we wanted to hear as we entered into the contract with TWO trainers, the missing one considerably more qualified than the one left behind. We demanded proof of her "training" and got a few blurry, out of focus videos of our dog performing feats we had already trained her to do ... no new tasks. No meeting new people and dogs to work on her aggression. Again - voiced our concerns and got another poor video of a dog within range of ours but there was a sound overlay ... no way to tell if our dog was displaying her negative behaviors. This was totally by design. In the last video we noticed our dog's coat was horribly overgrown and looking horrible. We asked to pick up our dog and suddenly she "bit another dog" and needed to prolong her stay. When pick up time finally arrived we were jerked around for three days about picking up our dog at three different locations all around the Tacoma/Graham/Chehalis area. Pulled up in a driveway finally to see our dog JUMPING ALL OVER THE TRAINER. In her presence our dog barked and lunged at people passing by, jumped all over her and our family members and displayed no manners or training whatsoever. The "trainer" gave us the remote to an Ecollar and told us basically to stimulate/shock her every time she displayed bad behaviors. It's not what was discussed and not what we wanted. We could have gotten a "shock" collar ourselves ... what did we pay Longhorn K9 for?! Our dog was filthy, dusty, matted and smelled like she was left in a kennel or a garage the entire 45 days. She somehow ate the leash we left her with. She soiled the floor in our home, something she has not done since she was a few weeks old. Our dog was NEGLECTED at Longhorn K9. Period. She was not trained. She learned no new skills. Shocking her into submission is NOT what we wanted and that seems to be all they were capable of. Our dog had to be shaved to the skin to remove the 45 days worth of matting and lack of basic care she experienced. She lost 10% of her body weight when she was lean to begin with, you could feel ribs and backbones as well as sunken points in her temples. The "trainer" said she understood our concern and promised a refund. Daniel Morris the owner (and the trainer who left/never met our dog despite being on our contract) was aggressive with our complaint but said that yeah Alexa was probably overwhelmed after he left so he would refund us also. Never happened. Likely never will. Clearly the business fell apart after the qualified trainer left and set up his girlfriend in his place. As far as I know Alexa has no qualifications to train dogs and as this proves she cannot do so without him. Our dog was neglected and untrained after her stay with Longhorn K9 and so I would not recommend them to others. I only hope we can get our money back as well as others I see having the same problems.

Daniel helped train our GSD. Not only was his instruction clear but he was really easy to work…read morewith, answered all questions, demonstrated anything that confused my husband and I, and our dog absolutely loved him. I highly recommend his training style and him as a trainer.

The young man working here today was friendly and courteous. He explained a product I was looking…read moreat, but no hard sell. The aisles were a little narrow, but I could navigate a full size shopping cart through them. Wide selection of food, treats, etc. A few of my favorites were not here.

I have been coming here for a while even before they moved spots and every time I come in they'll…read moreask can I help you find anything? I'll say nope I got it but yet they follow you around and breath down your neck. It's like they think you're gonna steal something and I spend a lot of money in this store and I think I am probably gonna find somewhere else because it's really uncomfortable. I just wanna be able to look around and take everything in but they don't let you.

I was a first time dog boarding customer who used this boarding facility for 2 nights and 3 days…read morefrom Friday to Sunday. I think that for the things they do, $35 a night for boarding is a price that can't be beat. They offer group play or one on one play. Drop off and pick up are easy to navigate. Their location is very close to the Great Wolf lodge. Bryan was happy to show me the kennels upon request, Scott was kind enough to give us some tips on building our dog's confidence, and Gale was professional at all times. The presentation of the facility was clean, bright, and organized. The kennels are indoors with a platform that is attached to the wall. I can tell they spent a lot of time on their website as well, providing a plethora of info for you to indulge in should you have any questions. With that said, I do have some small qualms. I sent my dog's shot records as requested via email but I did not receive a confirmation of the receipt. When I called a couple days before our reservation to double check, I had learned that they did in fact receive my email but my dog did not have all his shot records present when I thought that he did. I was flustered at the thought of driving so far on the day of to potentially just getting rejected because we were missing information. Secondly, my dog definitely didn't use the potty enough. This may not have been at the fault of the trainers considering my guy probably held it in but he had thee longest pee of his life that I've ever seen after I picked him up. Since there's no knowing for sure how often supervision over potty breaks happen, my recommendation for all the first timers would be to not board your anxious dog. Overall we are satisfied with the experience.

Called for a next day dog boarding. Was accepted. They were clear about their rules. Doggie came…read morehome happy. Short notice greatly appreciated. People there were a bonus.

This place is so full of itself! I walk my dog around the sidewalk and never had a problem. They…read moreput water out for dogs as well as a small machine that gives a small snack to dogs. Just today, I took my dog walking, and they had a sign that said, " don't let your dogs urinate on the wall!" These people see most of the dogs that walk there but because their prices are SO high nobody wants to go there. SO I am guessing they are trying to punish dog owners for not shopping there by putting the sign on their window! They don't even know how to smile or wave at people there. Please all pet owners don't shop there till they take down the sign! Concerned Dog owner!

Huge variety of good products for a reasonable price. Got some freeze dried shrimp, and some freeze…read moredried little fishes for my cats and dog. Got a few good supplements for my dog and a couple cat toys. It's a gem. Will be coming back.

We were told about Puget Sound K9 Academy by one of my husband's clients. We set up an appointment…read morefor our dog, Bento (a 4 year-old GSD), and Jamie interviewed him. We thought Bento was an aggressive dog, but Jamie said he was just reactionary so he was willing to train him. We have been working with Jamie for over five months, and we love his teaching methods. He is very skilled and provides us (the humans) with individual instructions on how to improve our dog and our own reactions to him. We have been dedicated to getting Bento to be less reactive and he is doing much better. We have walked the mall three times; once with a group of his dogs and twice with just Jamie. Jamie has an excellent assistant instructor when he needs him to be available. We are now working on agility training, which our dog loves. We love Jamie and will continue to have him train our dog for as long as we can.

We took our very reactive dog Milo and Jaime was a great help. He was very patient with US as well…read moreas Milo and we saw great improvement in Milos anxiety. I highly recommend K9 Academy for all your dog training needs.

It was our first time visiting here, and we had a wonderful experience. We walked in and were…read moregreeted by a lovely woman, whose name I did not catch. She explained to us that everything in the store is at the dogs' level so they could experience the store as well. She was gracious in allowing our dog to sniff around and check everything out, and was very helpful in showing us the selection of leashes, including leashes made from recycled climbing rope, which I think is pretty cool. The employee was incredibly friendly to both the dog and the humans, and was generous with treats for our large-bread, even asking if the flavor was okay due to potential allergies. She even sent us off with a free sample bag of chicken treats. Overall, we had a great experience shopping here.

Took my senior (deaf) dog to self wash and the employee came to the back to greet us and startled…read morehim causing him to bark and as I reassured him the employee says "Unfortunately aggressive dogs are not allowed, so its a no go" I have brought my dogs into the store several other times, and on this occasion, we came in the front door past 2 people with 2 dogs without incident. I am offended and angry to be treated so rudely. I do not recommend a pet store that has employees that label pets as aggressive without explanation..........and reading other reviews this has happened to others.

They boarded our large dog in the same kennel as our small dog, even though specifically told not…read moretoo. This made our larger dog reactive to small dogs and since have had to rehome our small dog. Devastating truly.

I am MORE than happy with Kira's service! She went above and beyond. I had planned our trip several…read moremonths in advance and she had kept her word in reserving our space for the holidays. We had never boarded our Lola before so we were nervous. Kira allowed me to call often to check on Lola during our trip. She bathed Lola AND even clipped her nails. Lola loved her so if we ever are in need of boarding, Lola will be going to COAL CREEK PET LODGE! THANKS FOR EVERYTHING, KIRA!