Brandy and her team are absolutely excellent. The building is state of the art and makes the animals comfortable from the first moment they come in. Brandy and her team work very hard to make every animal feel special and loved.
We are from out of town and traveled with our puppy for the first time to visit my parents in Chehalis. The day we arrive, she ended up getting a massive cut on her side, which we thought at first was from our parents cat. We brought her into River Bend for the first time on Monday, she was clearly in a lot of pain. We met with Dr. Johnson and she had cleaned out the wound, gave her stitches, a cone, antibiotics and answered our approximately 100 questions. We do have a dramatic pup, but she literally wouldn't walk in and she sprang out of the clinic.
We took her home, started on her drug regiment and she seemed to be doing well for the first day and into the evening on the second day. Then all of the sudden, within 10 minutes of running around - she was absolutely in a bunch of pain again. We examined her, and puss was oozing from the stitches, and it smelled.
We are first time pet owners so we were freaking out. Thankfully - my dad had Brandy's cell phone number, which may seem odd but at this clinic it's not. Brandy gives her phone number to many of her regular clients because she's so committed to serving your pets. We texted her at 9 pm and she gave us home care instructions then got us an appointment for 8:30 the next morning.
We took her in the next morning and turns out the wound was infected. This time we met with Brandy and she spend a bunch of time to answer all of our questions. We left her there but she got a large suite and we were able to drop her off with all of her supplies to make it feel like home. They took her into surgery and got her infection all fixed up and once again when we picked her up she sprang out of the office.
She's doing well now and healing. Her pain seems adequately managed and the infection is not coming back. Dealing with a sick pet while traveling is stressful - it would've been way harder if we hadn't had the excellent care at River Bend Pet Center. It's also stressful to pay for vet bills because they can get costly, however River Bend Pet Center's cost was lower then we expected. Overall, we are just so thankful for this facility. read more