They are no longer in business their recording will tell you that they are not in business for dog…read moreboarding anymore.

I had really been stressing... I have an amazing pup that I love to bits and pieces but I also…read morehave an upcoming trip, that for the first time, doesn't include her. I considered a ton of possibilities but none just felt "right". I saw Paws & Stay mentioned on a friends Facebook post so decided to start asking questions. This is it guys ~ this is the place all we wished and dreamed of finding for our little bundles of joy. From my first texts back and forth with Kyle, one of the owners, I was pretty darn certain I'd found the answer to my need. Today's visit proved I didn't need to look any further. What a great experience, beginning to the end and my Stella came home relaxed and happy. Here's her review of her day. Chronicles of Stella ~ do you remember your very first day of school? Well, I do because it happened TODAY!!! Mom called it Day Care but I stayed there without Her, I made lots of new friends, I learned "stuff" , took a mid-day nap and most important... I had fun. Wow, oh wow, oh wow did I have fun. Oh and then... get ready for this... I rode the shuttle bus home . That certainly sounds like school to me. Ohhhhhh, in addition, I got my picture taken and at the end of the day, I got a report card. Just amazingly wonderful!

We boarded our two little dogs for the first time and they loved it! Highly recommended!…read more Very attentive staff and a spotless facility!

I brought my bitch in heat and my intact male in to be groomed. I told the groomer that she was in…read moreheat and that they were to be separated. When I came to pick them up she asked me if I wanted her to bring them to the front. I said yes, but to bring them one at a time since my bitch was in heat. Next thing I see is she is coming out with both dogs. I grabbed one of the dogs and said "No. She is in heat." The groomer responded with "I did not know that". It's one thing to make a mistake but another to lie about it. Additionally, I wrote a letter describing this situation to the owner, Vicki. The manager replied with an email. To it she attached video footage of the event. In this email she attempted to explain why the groomer came out with both dogs together. I had several people read this email to see if they could understand the explanation it. They could not. In this email the manager also tried to rephrase the groomer's statement as"'I didn't know you didn't want me to walk them together because we had just talked about that in the grooming office." It's a good thing they had the video footage because it clearly shows the groomer saying "I did not know that" in response to me saying "No. she is in heat" when she brought them out together. Again I had several people read the email. They couldn't understand it either. The email did not contain one word of apology, which would have gone a long way. I just got an email saying that they had cancelled my future boarding appointments...petty.

I am super stoked that Lisa and Julie have been super helpful with my pets well being. They have…read morebeen more than accommodating to us. I order cat food from them they don't typically carry but are amazing about ordering on Thursday and in the following Friday. I also purchased an allergy test for my dog. Well worth the $105 to get results back of a list of allergies (my dog has seizures caused my foods she's allergic to) and has been accommodating about finding food and treats that keeps my girl happy and healthy without having anything she was allergic to.

Lisa is amazing! I needed help with training my very hyper aussie-mix pup, who nearly yanked my arm…read moreout of the socket when walking, especially if other dogs & people were around. One private lesson & I had a totally different & attentive dog, two lessons & I had the confidence & skills to maintain his good behavior. Thank you Lisa for saving us both from potentially years of frustration!

Connie is one of the kindest people I know. I met her in 2020 when I needed help with my…read moreseparation-anxiety ridden Bichon Hubie. I couldn't leave him in the house alone while at work because he would (literally) make himself sick with worry. Connie welcomed us as new clients and, as she is a generous, wonderful person, we became fast friends. She has steadily been there for me and my Hubie over the years. Weekdays, weekends, overnights, in a pinch at times with little notice... sending me cute pictures throughout the day of my boy, feeding him, giving him medicine when needed, taking him to the groomer, going on little walking adventures, giving him a little brush 'n fluff from time to time... I even moved back east and she still couldn't get rid of me! When I come back to Olympia periodically for my current job, I bring Hubie simply because I know he misses her. Connie has enriched both our lives and I'm so happy to call her a dear friend.

Connie has watched my 4 year old maltipoo in her home on several occasions in the last year. I…read moregreatly prefer Connie's home environment to a kennel as I feel my dog is being loved and treated as a family member. I recently left her in Connie's care for a 3 weeks trip. I was reassured by daily messages and photos that all was well with my pup. She has also been available for last minute overnights which has been very convenient and appreciated. Definitely recommend!

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

Friendly Grove's Lisa S is an agent for several pet relocation services. She helped get our dog…read moreSonny to the Cargo terminal at Seatac safely and comfortably after 5 days of boarding at Friendly Grove. Sonny got to India where we were waiting and he loved his time at the Grove. Daily walks in the woods and lots of attention made him happy. Great service and clean well operated boarding kennel!!

I was a long-time customer of Friendly Grove and trusted them with my dogs for years…read more Unfortunately, that trust was broken after a grooming appointment where one of my doodles came back unable to walk. My husband had to physically carry him out of the vehicle. When I contacted the business, I spoke with Maddy at the front desk, who reassured me that my dog had not sustained an injury while in their care. However, I was not present and was never shown any video footage or documentation to support that claim, which left me with serious concerns about what actually happened. Months later, I received a brief email asking me to update my information in their portal. I responded honestly and shared how unsettled I still felt about the previous incident. Shortly after, a staff member called and said they would be happy to schedule grooming appointments for my dogs since they hadn't been in for a while. However, when I arrived to pick them up, I was told that my dogs were not actually scheduled for grooming but that they "accommodated them anyway." I was then informed that Friendly Grove would no longer be grooming dogs at all. The entire interaction felt incredibly confusing and dismissive, and it came across as though they were simply trying to push us out as customers. They offered a $120 credit for that service and essentially told us to find another groomer. My dogs had been going there for years, and $120 doesn't even cover the cost of a single grooming service. After years of loyalty, the lack of transparency, accountability, and communication was extremely disappointing. I expected far better treatment from a place we trusted with our pets for so long.

Terrible service They never pick up the phone…read more Their website is a mess, not user-friendly Staff was very rude

We tried a couple other local kennels before Sylvan, so we have comparison experience…read more No kennels come close to Sylvan. My dog doesn't have the best manners - but they see him for the big love that he is. They smile as big as he does when they see each other. They remember tiny details about his silly personality quirks. (Usually just seeing him once a year for a few days) They care for all of his needs and bring him so much joy. The first time they even texted details about his day to help us feel more comfortable leaving him at a new place. Every time he comes home from Sylvan, we can tell he misses all the friends he made at the kennel - human and other dog friends. Honestly, we would never consider taking him anywhere else at this point. Pro tip - the grooming and nail trimming service is worth every penny - and such a reasonable cost.

We were able to get our dog in immediately (on a Saturday)…read morefor services. The vet was kind and mentioned preventative care for our dog that other vets never mentioned. We were told that ill animals are often seen within two days of calling.

The staff was so amazing during a scary situation for our family with our fur baby. Got us right…read moreinto an exam room, explained everything, loved on our pup. Thanks to them he is resting at home tonight. Also, the best I've ever seen him behave at a vet.

Love this place we take our Silver Lab Pomai...Ali takes such great care of our big girl!!!read more

Ali has been such a blessing for my little fuzzy loved ones. A blessing when I can't be around…read more When she says she loves animals, it's the truth, you can see it in her eyes and how she interact's with them. My little guys are cats, they like to go on walks, -Yes I said walks. Walk about. Lol. Who takes cats on walks. Well I do. And now Miss Ali does for me. They love it when she gets here. They wait at the door for there daily mid day walk. It's kinda cool... But they love her. If you are looking for a great pet sitter, you have found her. I would pay almost anything for my little ones!! Thanks Ali Thanks for caring for my family!! Dawn Gosney

Very poor communication, no one ever answer's the phone , almost impossible to talk to someone,…read more almost missed my plane because of it . They say they eed the dogs at 7 , when i picked up my dog they told me he already had dinner and i was there at 3 ? I was told i could drop him off at 7 and no one was there so idk how they feed the dogs at 7 , it probably more like 8am and 2pm feeding schedule idk olay whatever, so they go to get my dog so we could go home and he is soaking wet , yeah it was raining i get it but did he have somewhere to get out the rain , I've known my dog for 9 years and he wont go off the porch if its raining lol so there is that , and with the daily reports they say he was friendly and wanted loves and cuddles and petting lmao . For 9 years he dont ever want cuddles or pets , hes a fetch driven dog 24hr a day i highly doubt, he wanna love and cuddles and pets. Anyway the communication, the feeding and their daily reports.\nHave a bad taste for my mouth.I will try somewhere else next time

I have boarded my two dogs prior to their 5 night stay in November 2024. The stays have been fine,…read morebut two days after I picked them up on 11-5-2024 they both started coughing. It was horrendous coughing and coughing up phleg. I had to take them both to an emergency vet clinic because my regular vet had no openings. Yes, they had Kennel cough and they needed two prescriptions each. This vet visit was more than the dogs visit at the kennel. I called the kennel and reported my dogs were sick, and in a voice that didn't sound to sorry, told me we're sorry and no other dogs have been sick. My dogs are in a fenced acre yard and were near no other dogs. This kennel has lost my business.