I am super stoked that Lisa and Julie have been super helpful with my pets well being. They have…read morebeen more than accommodating to us. I order cat food from them they don't typically carry but are amazing about ordering on Thursday and in the following Friday. I also purchased an allergy test for my dog. Well worth the $105 to get results back of a list of allergies (my dog has seizures caused my foods she's allergic to) and has been accommodating about finding food and treats that keeps my girl happy and healthy without having anything she was allergic to.

Lisa is amazing! I needed help with training my very hyper aussie-mix pup, who nearly yanked my arm…read moreout of the socket when walking, especially if other dogs & people were around. One private lesson & I had a totally different & attentive dog, two lessons & I had the confidence & skills to maintain his good behavior. Thank you Lisa for saving us both from potentially years of frustration!

I like the dr's there but every time I need a med or make an appointment for my dogs I have to go…read morein to do these things. No one answers the phone and their voicemail is always full. Very frustrating. This has been going on for a while.

I run a nonprofit Goat rescue and had a foster bring my dog that Wood belongs to us to this clinic…read more The dog was given back to the rescue from the foster and I have requested records for three days personally and through the rescue and through the veterinary clinic. This dog needs severe medical treatment and I do not feel that Dr. Fay's office was giving the best advice on how to handle the conditions of the dog therefore I am taking it to a second opinion, but unfortunately, I cannot seem to get the paperwork that needs to have that happen and his health is starting to decline because of this ! I've been told getting records from this facility has been very difficult for not private people but other veterinary offices. This is very very concerning considering people want opinions and everyone takes paperwork at the time of the visit when they have an emergency case.

We were able to get our dog in immediately (on a Saturday)…read morefor services. The vet was kind and mentioned preventative care for our dog that other vets never mentioned. We were told that ill animals are often seen within two days of calling.

The staff was so amazing during a scary situation for our family with our fur baby. Got us right…read moreinto an exam room, explained everything, loved on our pup. Thanks to them he is resting at home tonight. Also, the best I've ever seen him behave at a vet.

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

When we picked up our dog, we were told he had wet his bed, which means he wasn't taken outside in…read morea reasonable amount of time. he doesn't have accidents and must have been beyond miserable. Very disappointing to have such a wonderful pet treated so poorly. Candy Sanders

LOVELY SERVICE AT A GREAT PRICE…read more If you own a #dog and you find that it's too much paying $56 USD for a pet hotel where spaces include a TV, antlers chandeliers and chefs to feed peanut butter to your dog, this is the place for you. When we have to travel and we want @ewokyorkiepoo to be taken care of, we go to Nelly's Ark. The boarding price is very reasonable ($17 USD per night) and they seem to have a very good control of their customers. The spaces for the dogs are separated by size of they'll feed either what you bring or what you ask them too. OUTDOORS This property sits in a semi-rural area, yet close to I-5, so you'll find that they take the pets out to the large, natural grass area in the back... Where they can experience outdoors for 15 minutes a day. Outdoors in the #PNW has a different meaning for different people, even for dogs. It's #outdoors nonetheless. RESERVATIONS With a large all-season all-inclusive waterpark resort such as Great Wolf Lodge a couple of minutes away, finding a spot takes time. Make sure you make your reservation in advance and remember to bring your dogs vaccination records! SERVICE It seems that only dogs are accepted, but there's an extremely friendly cat that will greet you at the lobby... But not as friendly as the young woman attending or the one taking your pet inside.... Ewok was SO excited to see them again #ruizmedina

We boarded our two little dogs for the first time and they loved it! Highly recommended!…read more Very attentive staff and a spotless facility!

I brought my bitch in heat and my intact male in to be groomed. I told the groomer that she was in…read moreheat and that they were to be separated. When I came to pick them up she asked me if I wanted her to bring them to the front. I said yes, but to bring them one at a time since my bitch was in heat. Next thing I see is she is coming out with both dogs. I grabbed one of the dogs and said "No. She is in heat." The groomer responded with "I did not know that". It's one thing to make a mistake but another to lie about it. Additionally, I wrote a letter describing this situation to the owner, Vicki. The manager replied with an email. To it she attached video footage of the event. In this email she attempted to explain why the groomer came out with both dogs together. I had several people read this email to see if they could understand the explanation it. They could not. In this email the manager also tried to rephrase the groomer's statement as"'I didn't know you didn't want me to walk them together because we had just talked about that in the grooming office." It's a good thing they had the video footage because it clearly shows the groomer saying "I did not know that" in response to me saying "No. she is in heat" when she brought them out together. Again I had several people read the email. They couldn't understand it either. The email did not contain one word of apology, which would have gone a long way. I just got an email saying that they had cancelled my future boarding appointments...petty.

Dr. Bart de Gols at Canine Evolutions understands dogs. Seriously. He is the total package and…read moreyou will not be disappointed if you bring your pup to him. Coming from the competitive dog sport world, and holding a degree in Cynology (the study of canines or domestic dogs), it seems Bart has been a passionate and lifelong student of the dog. Just google and see for yourself. Rather than "quick fixes", he dives deep to understand first and foremost, your dog. For example, understanding HOW your dog operates is fundamental to building a healthy relationship to him/her so that your dog does things WITH you (and not FOR you). This is the critical foundation which Bart builds upon in shaping the behavior of all the dogs he works with. It just makes sense. Since we brought our German Shepherd pup to him last year, we have watched his remarkable transformation around obedience to now protection work. And it hasn't just been him! I have learned so much through Bart's online resources, lectures, and important discussions. This has been so much fun. In summary, we have discovered in Bart, a rare combination of practical expertise, scientific understanding, and authentic compassion and advocacy for dogs. We cannot recommend him more!

Cannot rate this guy. For weeks has been promise of return call w info & price via email & phone…read more Sounded like a good fit initial call back but has not delivered on any other communication. Once a week got him on phone & told he would email or call...none of either. Phone won't accept voicemail, no response to text. There are 4 of us who compete in events listed on his website with two of us who have tried to nail him down for training, with being left feeling he has no interest. One has been trying for months. Having to go with somebody else to train with after well over reasonable amount of waiting with no attempt from Bart to return contact. Blows my mind how a trainer can just ignore multiple long term clients who are looking for somebody to train with closer to home. Will look at him again if he surfaces. But we have dogs in need and competitions upcoming and can"r afford to sit and wait to see if he surfaces. One of the group has already been with Scott Haywood w Centrailia Pet Resort, I'm going to sign up tomorrow as he has followed through with getting back, setting prices, and setting concrete schedules.

The worst. Unconscionable treatment. They left me in a freezing room for my last moments with our…read morebeloved cat, and then came in and rushed us after we were left in the cold with the sound a barking dog (I know it is a vet, but no one ever tried to find us a nice room - I was kneeling on the floor in tears and a hurried worker handed me something to sign, like we were just in the way. I said I could not see, as I was crying, and no one responded. Now I have none of my cat's fur, because no one helped to walk me through the tiny lettered form I signed. Now they just say over and over that I signed a legal document. Just as cold as their eyes. They made the worst trauma ever even worse. Could not help to save fur for a child but could run the credit card just fine to suck up $$$$$. Never have I felt more neglected, when all I was there for was to try to help our adorable cat. Not even did they give me eye contact or show an ounce of compassion. we may as well have been on death row in a prison. I have to live with this unbearable regret for the rest of my life.

Amazing. I don't trust anyone with my baby except Dr Fay. She saved his life, even though he gets a…read morelittle snappy with her sometimes haha.

Friendly Grove's Lisa S is an agent for several pet relocation services. She helped get our dog…read moreSonny to the Cargo terminal at Seatac safely and comfortably after 5 days of boarding at Friendly Grove. Sonny got to India where we were waiting and he loved his time at the Grove. Daily walks in the woods and lots of attention made him happy. Great service and clean well operated boarding kennel!!

I was a long-time customer of Friendly Grove and trusted them with my dogs for years…read more Unfortunately, that trust was broken after a grooming appointment where one of my doodles came back unable to walk. My husband had to physically carry him out of the vehicle. When I contacted the business, I spoke with Maddy at the front desk, who reassured me that my dog had not sustained an injury while in their care. However, I was not present and was never shown any video footage or documentation to support that claim, which left me with serious concerns about what actually happened. Months later, I received a brief email asking me to update my information in their portal. I responded honestly and shared how unsettled I still felt about the previous incident. Shortly after, a staff member called and said they would be happy to schedule grooming appointments for my dogs since they hadn't been in for a while. However, when I arrived to pick them up, I was told that my dogs were not actually scheduled for grooming but that they "accommodated them anyway." I was then informed that Friendly Grove would no longer be grooming dogs at all. The entire interaction felt incredibly confusing and dismissive, and it came across as though they were simply trying to push us out as customers. They offered a $120 credit for that service and essentially told us to find another groomer. My dogs had been going there for years, and $120 doesn't even cover the cost of a single grooming service. After years of loyalty, the lack of transparency, accountability, and communication was extremely disappointing. I expected far better treatment from a place we trusted with our pets for so long.

My boyfriend told me about a cute dog store and I'm always down to spoil my fur babies so I told…read morehim to take me here immediately. The store is so cute and neat as everything a cat or dog owner would need was in the store. Plenty of toys, food, accessories, treats, and other items could all be found in this shop! The owner Sara was super knowledgeable and friendly with not only us but all customers that came by. She knew the different products in the store which is always a good sign. I also was interested in the natural treats being sold near the checkout station as I never saw frog legs or rabbit ears in any pet store that I have been to. I asked Sara what would be a better treat and she went above and beyond by telling me their benefits. I went with the rabbit ear as she told me it would also be fun to watch them react to it due to my dogs' natural predatory instincts as I love to record their reactions to new things. The cheese bites were also picked up cause they reminded of the human cheese balls and thought it would be cute to see their reaction to having a dog friendly version. Our dogs loved their new treats so money well spent and thanks Sara for the suggestion!

It was our first time visiting here, and we had a wonderful experience. We walked in and were…read moregreeted by a lovely woman, whose name I did not catch. She explained to us that everything in the store is at the dogs' level so they could experience the store as well. She was gracious in allowing our dog to sniff around and check everything out, and was very helpful in showing us the selection of leashes, including leashes made from recycled climbing rope, which I think is pretty cool. The employee was incredibly friendly to both the dog and the humans, and was generous with treats for our large-bread, even asking if the flavor was okay due to potential allergies. She even sent us off with a free sample bag of chicken treats. Overall, we had a great experience shopping here.