I have not taken my dog there yet, but I am going to! I was there a while back with somebody who…read morehad a medical emergency. They had already taken their older dog back in to be groomed. This person had to leave by ambulance and the dog became very distressed. Rather than force the dog to be groomed under such stressful circumstances they brought him out and asked if they should continue. Of course we took the dog home and he will go back another day. I'm switching groomers! I love that they cared about the dog and how he was feeling. My dog is my baby and I have been looking for a groomer that is sensitive with her. The sensitivity, customer service, and maturity of the people working the counter in an emergency was amazing. I can't wait to see how they do grooming my dog!

Tbh I was pretty excited about this new local pet store very nice inside, and good products. I had…read morea grooming service and definitely won't be going back for that.

My boyfriend told me about a cute dog store and I'm always down to spoil my fur babies so I told…read morehim to take me here immediately. The store is so cute and neat as everything a cat or dog owner would need was in the store. Plenty of toys, food, accessories, treats, and other items could all be found in this shop! The owner Sara was super knowledgeable and friendly with not only us but all customers that came by. She knew the different products in the store which is always a good sign. I also was interested in the natural treats being sold near the checkout station as I never saw frog legs or rabbit ears in any pet store that I have been to. I asked Sara what would be a better treat and she went above and beyond by telling me their benefits. I went with the rabbit ear as she told me it would also be fun to watch them react to it due to my dogs' natural predatory instincts as I love to record their reactions to new things. The cheese bites were also picked up cause they reminded of the human cheese balls and thought it would be cute to see their reaction to having a dog friendly version. Our dogs loved their new treats so money well spent and thanks Sara for the suggestion!

It was our first time visiting here, and we had a wonderful experience. We walked in and were…read moregreeted by a lovely woman, whose name I did not catch. She explained to us that everything in the store is at the dogs' level so they could experience the store as well. She was gracious in allowing our dog to sniff around and check everything out, and was very helpful in showing us the selection of leashes, including leashes made from recycled climbing rope, which I think is pretty cool. The employee was incredibly friendly to both the dog and the humans, and was generous with treats for our large-bread, even asking if the flavor was okay due to potential allergies. She even sent us off with a free sample bag of chicken treats. Overall, we had a great experience shopping here.

If I could give Animology in Olympia more than five stars, I would…read more Atlas just had another spectacular grooming session, reminding me why we happily make the 2 1/2-hour drive just to see his groom team. He absolutely adores them, and the care they show him proves the feeling is mutual. From the moment we arrive, Atlas is excited and treated like family. Their attention to detail is unmatched, and he leaves looking amazing every time -- clean, fluffy, and clearly feeling great. This visit was extra special because they surprised him with a Seahawks bandana so he can cheer on his team in style for the Super Bowl. It's thoughtful touches like this that set Animology apart. They don't just groom pets -- they build relationships with them (and their humans). Even though we live hours away now, Animology will always be Atlas's groom team.

The service was great! We came in for my dogs birthday to get her a little cake and were so excited…read morewith the bakery options but when we got home and cut into it we realized we spent $20 on rice cakes slapped together with some frosting. I could have made a better cake out of kibble and peanut butter they would actually eat! They did not like it and it was a huge waste of $20. I wish they had made it clear what the cake was made of but maybe it's on me for not asking.

I usually go to the store by me in West Oly. On a Costco run, I went to the store near by on…read moreMartin Way near River Ridge HS. Like all Mud Bay stores, a large well stocked selection, albeit a little pricey. They had the item for my cat as the West Oly store does. Mud Bay sure has some a long way from the tiny store on the west end of Harrison Ave near the real Mud Bay!

I absolutely love this store. They carry only high quality items. The staff is outstanding. They…read moreare very knowledgeable and so welcoming. They were a huge help when my dig went through a medical crisis. The way they interacted with her helped her to recover and adapt and to be less fearful. The Martin way Mud Bay is our favorite pet store!!

I took my puppy Chuchi yesterday for her first groom & it was a horrible hack scissor job. She's…read morechoppy everywhere & no clippers were used you can tell she took scissors & cut hair off her. I have a biewer yorkie & specifically asked for the teddy bear look which she said she could do & unfortunately my dog does not look like that I asked her for a refund her exact response was that she put in a lot of work on her so I'm not getting a refund

The owners are super friendly and they have a great loyalty program! The place was clean and they…read morehad everything we needed to get this big boy nice and clean and smelling fresh!

I don't know this place from Adam. I new to the Longview WA area and am looking for a place to…read moretrain my dog to be a service animal. I asked O'Grandmother Google and she sent me to this dog place. I was greeted with a very knowledgeable person who was very helpful and friendly. I felt as though I could trust my dog to get very good care at this place if ever needed. I am giving a 5 star rating based on one phone call but you know they're a dog person when hear them talk like this guy did. I am thinking about starting my dogs training program here if I can't find what I'm looking for soon.

We take our dachshund and chiweenie for nail trims and these guys have it down to a science! They…read moretake good care of our babies!

Great two story business with lots of goodies everywhere. My doggos love the freeze dried chicken…read moreliver treats on the way out. Great place to find all your furbabies what they need.

Very knowledgeable staff. Super helpful with food and treat recommendations. Love supporting a…read morelocal pet store.

This may be the last locally owned non-franchised Pet store. Friendly, knowledgeable and helpful, i…read morealways get great answers to sometimes tricky questions. Fluffy & Floyd's has an excellent variety of healthful foods for ALL your furry (and non furry)companion's needs. Don't know what dog food you need for your pet? Ask for samples? Toys,healthy chews,beds, kennels... they have it all. They even have a "you bathe" your dog option ... Don't have what you're looking for? Ask and they'll research it for you. Buy local. Shop for your pets at Fluffy and Floyd's. These folks are great!

F&F is a great, locally-owned pet food store; knowledgeable, incredible nice staff, and, excellent…read moreselection. I always go here.

So clean! The bath areas were very nice and they supply shampoo and conditioner, and the blow dry…read morearea was also very nice. The attendant was helpful and the experience was great. A little expensive (based on weight), but I was happy to support a local business.

We love this place. Makes it so easy to wash your dogs (big or small). Owner/employees very…read morefriendly.

We wanted to bathe our dog after a few days on the beach, and this place was great! The owner is…read morefriendly and helpful, the place is clean, and our dog is still super soft after almost 2 weeks!

They trimmed my little dog's nails the other day, and neglected to tell me that they hit her vein…read moreon one of her toes. My little doggie told me when we got to the car! And I saw where they had put some powder on that toenail, and that night she dripped a couple of drops on my sheets. They claimed that they are very careful not to do that but they did it big time, and then failed to be honest about it! Scary!