I am super stoked that Lisa and Julie have been super helpful with my pets well being. They have…read morebeen more than accommodating to us. I order cat food from them they don't typically carry but are amazing about ordering on Thursday and in the following Friday. I also purchased an allergy test for my dog. Well worth the $105 to get results back of a list of allergies (my dog has seizures caused my foods she's allergic to) and has been accommodating about finding food and treats that keeps my girl happy and healthy without having anything she was allergic to.

Lisa is amazing! I needed help with training my very hyper aussie-mix pup, who nearly yanked my arm…read moreout of the socket when walking, especially if other dogs & people were around. One private lesson & I had a totally different & attentive dog, two lessons & I had the confidence & skills to maintain his good behavior. Thank you Lisa for saving us both from potentially years of frustration!

We LOVE the farm store & the staff! We have a small Goat…read morerescue & they have become our home store for the rescue, our fosters, and the #1 place we recommend. Their prices are better than any store within 50 miles! They carry goat tender & excel & swetlix which is what we use & most places have one of these items so we were going to multiple stores. The ladies inside are so wonderful & know when I come I'm usually on an ER run or I send someone with a list & they always make sure we get what we need. Warehouse staff turns over some BUT we always know they will figure it out & load us & are friendly.

I have been buying from this store for years. I have always thought their prices were reasonable…read moreand they had great help. I have not seen the negativity that some people have expressed. Some people just cannot get over themselves.

Horrible place. We bought fishes at that place to add to our existing fish tank. In a few weeks all…read moreof are fishes died. We ask to test the water and it was perfec. Then we ask for replacement or discount for a new fishes but they decline. Will never go there again.

worst place to get fish specially bettas!!!! they over drug ALL the male betta. the water they…read moreare sitting is so blue from the calming solution You cant tell what color the betta actually is. there is so much calming drugs in the water it takes days for it to wear off or they pass away for being drugged to long. 29.99$ for a drugged up fish!! the fish are ALWAYS in the dark so when you take them home they are light shy. the two guys working the area are completely unhelpfull. you feel like your wasting their time even if the store is empty of other customers. we NOT being returning!!!

I really like this store, lots of stock on brands I buy. Friendly and knowledgeable stafread more

Weirdest experience ever. I have been a long time customer. We see tractor supply on a weekly basis…read morebecause we have a ton of livestock at our house plus a large garden. Today I went in there, chatting it up with Samantha (who was absolutely amazing btw) she showed us where their vegetables were & talked to us about our ducks. Went to pay & told them I'm using my dads credit card, they asked me for his social which I don't know off the top of my head and have never had to use it before. I told them I'd give him a call. Shannon started freaking out saying I was trying to steal (I was only buying dog food for my dads dogs) I told her I wasn't trying to steal dog food. Ended up paying is cash because Shannon was telling me I was lying and I was never allowed back. This was so weird and something I have never encounter before. We've bought all our feed from them and even livestock but we will never be back. Shannon was the worst type of human I have ever seen and she came at me and made me feel so uncomfortable for no reason. Just trying to buy dog food lol. The only reason they got two stars is because of Samantha. She really deserved all 5 but Shannon was so horrible to us that was ruined. I can't believe I was put in such an uncomfortable position trying to buys DOG FOOD. thank you to Samantha for trying to calm the situation you were so wonderful to us and I pray for you having to work with people so negative.

I drive out of my way to visit this ultra-friendly pet store with knowledgeable staff. The store is…read moreclean and the animals are well cared for. I have never had an issue with a sick animal or poor quality here. Because I buy aquatic animals, and don't have the space to quarantine, I need to know that what I am bringing home will be healthy and not spread disease to the rest of their new tank mates. I find that the employees here know what they are talking about when it comes to aquariums. Whether it's animals, plants, or set ups, there is always someone who can answer my questions. They also are very generous in the giving of their time. I brought in 3 water samples to compare two tanks and my straight from the tap water. This can be a time consuming process, but they took the time to help me right away and helped me compare the samples, discussing the set ups and variables. The prices are higher than big chain stores, but lower than some of the other specialty shops I frequent. I would say the extra cost is worth the higher quality.

I was very disappointed with the bearded dragon set up they had at their Longview location. I…read moreunderstand you can't have super high expectations when it comes to any pet store and their reptile care but I expected better from a small locally owned store. They had a tiny baby in the enclosure with over 100 crickets. The crickets ranged from large crickets to extra small. The poor baby was laying in the corner of the enclosure looking lethargic and about to die. Not to mention there is no veggies or salads for the dragon to eat or the crickets to eat so you see crickets hanging out all over the poor dragon, likely suffering constant bites from the huge crickets. It seems like they have been mindlessly dumping crickets into the enclosure without it checking in the hides and under surfaces for the mass of crickets hiding. It broke my heart looking at that poor baby. The enclosure is a good size thankfully with what seems to be okay lighting but they also have no gauges for measuring tanks conditions. I take my beardies health and environment so seriously so it deeply saddens me to see a pet store be negligent.

I usually buy my dogs' food at Mud Bay, but since we have a local pet store so close, I'd much…read morerather support a small business. The owner is great--friendly, knowledgeable, and genuinely passionate about the products he carries. He even helped me switch my dogs' food after explaining the importance of probiotics in kibble. The prices are very reasonable, and he's able to order items that other stores may only carry for convenience. I really appreciate the personalized service. I'll be a forever customer

Love this new local pet store! Dylan (owner) is amazing and clearly cares a lot about pets and…read morehelping his customers! We have a dog with a lot of extreme allergies and he spent time with me to talk about what his challenges have been and what has worked and what hasn't worked. He was researching additional solutions. Ultimately he was able to order items we were having to drive 30 minutes to go pick up previously and was able to get us better pricing and larger sizes because our dog is a great Dane! Great selection, but also goes above and beyond! The store is conveniently located in the Ace parking lot right off of Lewis River Road in Woodland. Right next-door to the Thai restaurant. Expect great selection, reasonable prices, and friendly customer service.

It was our first time visiting here, and we had a wonderful experience. We walked in and were…read moregreeted by a lovely woman, whose name I did not catch. She explained to us that everything in the store is at the dogs' level so they could experience the store as well. She was gracious in allowing our dog to sniff around and check everything out, and was very helpful in showing us the selection of leashes, including leashes made from recycled climbing rope, which I think is pretty cool. The employee was incredibly friendly to both the dog and the humans, and was generous with treats for our large-bread, even asking if the flavor was okay due to potential allergies. She even sent us off with a free sample bag of chicken treats. Overall, we had a great experience shopping here.

Took my senior (deaf) dog to self wash and the employee came to the back to greet us and startled…read morehim causing him to bark and as I reassured him the employee says "Unfortunately aggressive dogs are not allowed, so its a no go" I have brought my dogs into the store several other times, and on this occasion, we came in the front door past 2 people with 2 dogs without incident. I am offended and angry to be treated so rudely. I do not recommend a pet store that has employees that label pets as aggressive without explanation..........and reading other reviews this has happened to others.

Beautiful aquarium setup in the back. They have great fish selection. If you have ANY fish/aquarium…read morequestions ask Tyler, he's a wealth of knowledge and he's actually excited to help!

Unfortunately, we arrived on parade day and the parking lot was filled with illegal parade parkers…read more A few of us wanted to shop here so we dutifully jenga'ed our cars near the front of the building. We stayed in our vehicles, waiting for a spot to open as the paraders wrapped up. Out came a very kind young lady who ran us off. So, if you aren't smart enough to keep your parking clear before an event, but run out to chase off your own customers, I got nothing.

Amazing experience! We stopped by for goat milks and ended up buying our dogs treats and some…read morebones. They have a large variety of toys, treats and all things pets. They even have a cat area where you can play with kittens.

We were avid Mudbay shoppers as we raw feed and are always looking for the best quality food and…read moretreats for our guys. We were excited to check out Firehouse when they opened in Puyallup, comparing food/treat prices and the location is much closer than any Mudbay. On our FIRST transaction we were told about the frequent buyer program for the brand of raw we had been feeding. We had been shopping at Mudbay for months and they had not mentioned it once. The team here at firehouse goes above and beyond to make sure you are getting the best deal they can get ya and are finding the products you are looking for. They inform you of the frequent buyer programs, share the apps like Astro and Petz to make sure you can track along with them and get your coupons before shopping. The staff is ALWAYS friendly and helpful. We have been recognized by staff since our first visit. Our dogs are always excited to go shopping here and have learned where they can stop to get a treat. We are so grateful for all of you, Keep up the great work guys!