Angela Cruze sets the gold standard for customer service! We have visited a number of vendors in…read moresearch of the 'just right' granite and quartz for our kitchen project to no avail. Yesterday, we stopped by EW -apprehensive that we hadn't made an appointment. Angela saw us come in and immediately made us feel welcome. She carefully listened to our stone 'wish list' and helpfully guided us through EWs very impressive stone inventory. Her knowledge, on-the-mark information and advice helped us to find the right slabs. Made our day -- thank you Angela!!

I stopped by with no appointment to look at quartz options for my kitchen. Angela took me back to…read morelook through their inventory and helped locate the styles I was interested in. Two other businesses asked what contractor I was working with before allowing me in their warehouse. I appreciated the warm welcome and customer service at East West Marble.

I went to Grabber Chantilly to get my older model Paslode Framing nailer worked on. The fuel door…read morewould not open. The guys at Grabber Chantilly grounded some internal parts and got the door to open. They could have easily charged for the labor but they cheerfully said "no charge." This is merchant I would happily recommend

We did a project in 2020 to install flooring in part of our TH using LL Flooring. We were very…read morehappy with that result. We recently decided to install the same flooring in the rest of our TH. Though LL Flooring's installer took the measurements, we had 3 boxes that were not needed. They would not allow us to return these boxes (we would have been willing to keep 1), because the project was completed more than 30 days after purchase. Each box was approximately $175. So disappointed given we were a repeat customer.

Our job had an extra box of flooring left over. When I drove 50 miles to return the box to the…read moreChantilly Va store they refused to accept it due to the fact it over 30 days since the installation date. I made calls to try to speak to an upper management personbut to no avail. After spending over $6000. I think they should have made an exception and refunded me back that extra box.

The cabinets I ordered are Kraftmaid and are themselves seemingly very good quality. However, more…read morethan one of the kitchen cabinets that were ordered by Tart for me have been too short, long, wide, etc. Bita (one of Tart's designers) brought to my house Abdou from Dahlia Design - which I was told by Bita is their preferred cabinet installer. Abdou and Bita took the initial measurements for my kitchen cabinets. We designed the cabinets and ordered them with these measurements. The total price for the kitchen cabinets was ~$21,130 (see invoice). Once the kitchen cabinets were ordered Bita referred me to Dahlia Design and told me I would deal directly with Abdou. The price Abdou quoted to install the kitchen cabinets, as well as three other bathroom vanities and a few small cabinets was $23,875 (see itemized quote) which was supposed to cover the cabinet install plus any other repair work. However, I already had contractors I hired for repair work. I did not use Dahlia Design because I did not need the extra repair work from them, instead I used another company who charged me $4,400 to install only the kitchen cabinets. During the kitchen cabinet installation, my installers almost immediately ran into issues with the size of some cabinets. The tall cabinet was too wide and too tall, the over the fridge cabinet was too wide, then both blind cabinets next to the sink were too short (width), and the seated cabinets were to long. The wood slabs that also came with the seated cabinets came too long and to wide, and Tart said it was the installer who would have to cut them down. The sizing of many cabinets was so wrong, that my installer (who told me before they did it) had to leave out filler pieces, cut my hardwood floor which wasn't supposed to be needed, double the size of the pony wall... all to make these cabinets work for my kitchen. However, the cabinet install still couldn't be completed. The pictures attached with this review are the final product for now, and some adjustments are needed to fix my kitchen. When I reached out to Tart about all of this, they basically denied any responsibility for how the cabinets turned out, followed by many excuses blaming me and my installers when my installers literally did their best to install these cabinets as is - including having to leave pieces out to get the cabinets to fit. After about a week of going back and forth with Beverly who is Tart's other designer, I finally got Tart to admit to some of their mistakes, but not enough to make a significant difference in how my kitchen turned out. I was also told that somewhere in the contract for the cabinets, in the fine print, the customer basically releases Tart of any responsibility for the measurements and that the burden is on the customer to make sure the measurements are correct. The customer being liable for the measurements was something that was never discussed between Bita and I. Had I known this, I would have insisted that I have my choice cabinet installer decided before the cabinets were even purchased, and that only my choice installer do the cabinet measurements. If you are seriously considering using Tart for cabinets, come with an installer already in hand, do not trust any measurements by Tart because they sneak verbiage into their work contract to basically absolve themselves of any liability for their mistakes so they can blame the customer... which to me screams scam so proceed with caution. When the cabinets are delivered and are not the right size, they do not automatically consider what was actually received by the customer (only after much back and forth), and instead only seriously consider what was recorded in their contract which they will use to escape having to correct any actual mistakes with the cabinets. In total I waisted ~$25,530 on these cabinets from Tart which includes the price to install them ($4,400), but not even the fee to deliver them which was ~ $200. I'll have to hire another company to come in and fix everything - possibly removing and replacing bad cabinets.

Tart has been our go to for many years. We get our lumber and doors (primarily). They've always…read morebeen reliable with great customer service. Recently, one of their shop guys really come through for us. Russ helped us restore a custom veneer after it was sorely damaged. Russ, the F I N I S H E R! Our company and client cannot thank you enough for your skills in what is pretty much a lost art. Thank you! Suplotel Remodeling

My experience at Cosmos was heavenly indeed!…read more I'd just been "dissed" by a bad sales rep at MSI Dulles after a long drive and selection process, only to find out that all but one slab of the stone displayed was already sold to other customers. She should have told me that at the beginning, not 25 minutes into the process! I drove to the next store on my list, hoping I could get there before closing and make up for lost time. That next store, Cosmos Granite and Marble, proved to be delightful! Not as fancy, but with an even better selection of designer stone, and an extremely friendly salesman, whose knowledge is unsurpassed. I reserved 5 slabs of material from Cosmos and made plans to return for an amazing slab of exotic stone so crystalline that it can be backlit. MSI showed me that they do not care about treating prospective customers well. Don't waste your time at MSI! Learn from my pain! Go straight to Cosmos for great service and selection!

Be very careful doing business with them. Mike was recommended to us by our contractor. We went…read moreout, asked questions, explained that our kitchen is small, gave him a copy of the architect's drawing of the kitchen. He knew we only needed a small amount. We selected 4 slabs and asked for a quote on each one. It took a month to get the quote but they came back between $2200.00-$2400.00 on our choices. We chose the one that cost $2400.00. Mike came to our house this week to measure. He then tried to get our contractor to sign off on the slab cost of $5000.00!! His excuse was that because it was a small job and he had to buy the whole slab that we therefore would have to pay the cost of the whole slab even though our job would take half a slab at most. He of course would keep the remaining granite and sell it to another customer some time in the future. We feel we were the victim of a bait and switch. We were informed of none of this beforehand. Fortunately our contractor refused to sign off on this before he talked to us. Beware!

I could not recommend Henry at Stone Region Inc enough!!! We needed to put in new countertops in…read moreorder to finish off our kitchen to put our house on the market. Henry was so patient and thorough from meausuring to installation. He even cleaned everything before he was done because he knew I have a busy toddler at home. You will not be disappointed with his quality and attention to detail if you need new countertops. HIGHLY RECOMMEND!!

Henry and his crew did it AGAIN!! What a great job they have done…read more Henry installed quartz countertops at my own house 3 years ago and I was very impressed with their high quality of product &service and the best price. I recommended him to so many of my friends and colleagues and they are also very impressed. I needed to renovate a kitchen at my condo and didn't need to look further. Henry and his crew did a great job once again and fast. Thank very much Henry! I highly recommend him to anyone.

Don't waste your time here if you don't own an hvac business!…read more You can walk in, pick out what you need wait in line a few minutes and go to check out. Then and only then will you be told that they will not sell to you without a master hvac certification. It doesn't matter that an item is not legally restricted in any way, they will refuse you service.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects in Chantilly, VA. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.

He initially inflated both the square footage and the cost estimate. He assured me that the price…read morewould be adjusted if the actual square footage was less than estimated. However, once the work was completed, he made excuses and refused to make the promised adjustment, ultimately overcharging me. The owner is a liar!!!

Alex, and crew did a wonderful job giving my kitchen a new counter top…read more * I choose white Quartz with a sparkle. Beautiful countertop!

Excellent service, great firewood! I got a lot more than the half cord I ordered!! Lots of oak…read moreand maple. The price was great too.

Read Better Business Bureau, read these 1 star reviews it's exactly what I am experiencing...quick…read moreto transaction and the good luck getting your delivery on time or at all. Move on from this place, there are better, more ethical ones out there because you will not be happy. The statements below are incorrect from the owner just as others have mentioned. It is what it is, I know what steps took place and no one called me yesterday I had to call to chase down the status updates. I continue to wish you the best and unfortunately the way you operate isn't good business practice.