Rude and unprofessional staff, even with high prices. Rodriga messed up our order, seemed inconvenienced when we asked her to fix it, she basically refused, and when we asked to speak to a manager, Leslie (standards must be very low to hire her as management), instead of fixing the issues, starts telling me about how the process works, and how my assistant may have offended Rodriga by raising her voice (highly unlikely) etc. And ultimately, we had to threaten to sue to get them to fix the issue. Do yourself a favor and shop elsewhere. We did, found 2 places with lower prices, and outstanding service. read more

I have been painting rocks for a number of years now, and Sislers is my place to go to find what I'm looking for. I love how our car is weighed when we pull in, and after we choose rocks and place them in the car, it is weighed again and we pay by the pound. Yesterday I went for some bags of small rocks, and while I was walking around, I found a pallet of pieces shaped like books. I took one, and was told it is sold as part of a small pallet, so I took it inside to ask about it. The lovely man inside did tell me that it was part of a pallet, but when I mentioned that I wanted to paint it as a book, he paused and then said, "You can have it." I should have waited to write this till I finish the piece, but I decided to write now to show how I appreciate his kindness. I will take a photo when I do complete it and sent it. Thank you Sislers. I am most appreciative. read more

I have been going to Sislers Stone for about 5 years. Service is great and selection of stone is wide and the ladies at the front desk which work up my invoice are terrific. Would recommend this business to anyone. read more

A great selection of products. And delivery was an easy process. Representatives were also a big help

Excellent service, great prices, and extensive selection. What else is there that any one needs to know?

Excellent inventory and service. I placed a number of orders involving boulders and stones (some of which had to be special ordered). Kent was extremely helpful in working through what I needed. The orders were delivered quickly. It was a pleasure to do business with such a professional and courteous outfit. I've used others in the area and Sisler's is truly the best. Highly recommend them. if I could give six stars, I would! read more

Not through and did not follow up from phone call. Had to resend request via email. Then just got sent a price list with nothing else in email. read more

Just got back from Sislers Generally like the place - it's a neighborhood fixture. This trip I wanted just 10 bags of 57 bluestone gravel advertised as "50 lb heat-sealed bags". Thought some were light, so I weighed one when I got home and it was only 37 lbs. Returned to Sislers and was given two extra bags for my troubles. Thought this was fair enough, but I double-checked their weight when I got home: one was 40.0 lbs and the other 40.4. Looks to me like their bagging machine needs recalibration (which I suggested to the store when I was there). Either that or they have deliberately set the machine to underfill the bags. Either way, the bags may be consistently at least 20% under the advertised weight, which is not good. My suggestion - take a scale, order bulk loose gravel instead or shop somewhere else. read more

Do you like watching 5 staff dicking around inside and ignoring the customers standing out in the rain? Do you like sitting in your car waiting for a slack-jawed yokel to figure out you may be there to pick up stones you purchased from the stone store they work at? Do you like waiting for 20 minutes before you have to flag someone to tell you you are waiting in the wrong place? Do you like having loaders box you in while they finally load your purchase into your vehicle, with no awareness that you would like to actually leave their store at some point? Well then, I have the PERFECT place for you! Seriously, get your stones from literally anywhere else. This place is 2 minutes from my house and I'd drive at least 30 minutes to avoid having to go back. read more

Sislers did me right. Had a small issue with some product I bought. They followed up twice, sent two people to my house (second one was the GM) and made things right in my mind. Thanks- will continue to use and there staff is helpful and friendly to deal with. A+++ read more

I had a great experience with Sisler at first... their associate, Zack, was helpful in directing me to what I would need and their team on the lot was great about getting me the actual product. Having never purchased anything like this before, I was impressed with how helpful the team was. Then... this happened: I had bought a box of stone that is sold by the pallet. When I bought the stone, a kind and helpful team member took great care to load the stones off the pallet into my car. Soon after, we wanted to return the stones two weeks later as our home project changed (well within the 30 day window) and had the receipt and documentation. However, they said we could not return the stones without a pallet... despite the fact that it was their team member who took the stones off the pallet and loaded them into our car. Taking the pallet was never an option. (Side note: I thought this was a bit odd... as I then had to remove each stone one by one from my car which was inconvenient, but I have never made a purchase like this before. I assumed this must be standard practice). No one had ever mentioned a pallet being necessary for a possible return. So in the end, they made a small mistake by not giving me the stones on the pallet (when I spoke with a supervisor, I was told that it is company policy that are supposed to give the pallets out), and still they would not make an exception to the policy and refused to accept a return. This is upsetting customer service and very shortsighted. Instead of refunding me the $215 for the rocks (minus a 15% restocking fee that is listed in their return policy and I would have gladly paid), they have lost a nearby customer with a new home that needs lots of work. Unless anything changes, I certainly will recommend to all friends (and readers here!) that they avoid Sisler's. Management made a conscious choice to refuse a return due to conditions created entirely by their own error. We weren't asking for any special treatment at all, we simply wanted to return the exact product we were given in the exact condition it was sold to us. Should they decide to make this right, I will gladly update this review to reflect what they decide. read more

These guys are great -- easy to work with and really knowledgeable. I worked with Kyle to get some stone for a retaining wall and he was so friendly and helpful. I'm only sorry I didn't discover this place sooner! I've spent so much $ hauling overpriced bags of stone from Home Depot. Sislers Stone is great, wide selection and a good experience. read more

They are terrible. Take forever to answer their phone, I'm a contractor and I deal with other suppliers like Irwin's and Tri state who answer their phones. The people who answer here don't even have knowledge of materials they have to take your info amd have someone call you back. Is this a joke. Learn what materials this industry deals with and what you have. Not knowing these things is annoying honestly. read more

My husband and I stopped into Sislers Stone a few weeks ago to discuss ordering some product through them. They were very helpful and made the ordering process very easy. THEN....the delivery. My husband went in, placed the order, and discussed delivery date. We were later contacted to confirm a delivery date. The day of the delivery, my husband called to confirm the time. We had asked for the product to be delivered between 10am-12pm. We were initially told that this was do-able. During the phone call on the day it was to be delivered, we were told they could not confirm a time but that it would be delivered some time during that day. OK fine. Not as convenient but we had nothing else to do. THEN we were called back to say that it would not be delivered AT ALL on the agreed-upon date because they messed up. They instead asked if they could deliver it 2 days later - during the week. Now - we specifically put off a family event this weekend to stay here for this delivery. Both my husband and I work therefore the week is not a convenient time. When my husband asked if we could schedule it for a 2-hour delivery time during the week (because, again, we both work) we were told NO because they already had other deliveries scheduled!!!! There was absolutely no assistance in trying to be more flexible - nothing! Great people face-to-face when selling you something but not so helpful when delivering after they have your money. Truly upset by their poor customer service. read more

So happy to be able to be the first reviewer for Sisler Stone and even happier to give it the 5 stars it deserves. Housed in a tiny, but mighty stone building on Lee Highway, this business is fully stocked, well-organized and staffed with people who know what they are doing. Exceptional service and selection *AND* the lowest price we could find after shopping at 5 other stone/granite/marble places. They fabricate the stone right there, too. Bonus. And it's fast. Quality, quickly. Can't ask for anything more! Sounds of thunderous applause. read more

Sisler sold be one inch premium stone. After inspection at my home, with my contractors waiting to lay it, much of it was barely 1/2" and clearly not premium. Sadly, when I brought it to the service desk the answer I got was a shrug of the shoulders. Buyer beware. I'll never use these amateurs again. read more

Sisler's Stone is the best! My Son's Boy Scout Eagle Project required gravel for a park pathway. We worked with Brian (himself an Eagle Scout) who was incredibly helpful in planning what we should order as well as giving us a great price. The delivery to the park was precisely on time and flawlessly done. Everyone we encountered at Sisler's was friendly, helpful and knowledgeable. We were delighted and grateful to have Sisler's as a resource for our project. I cannot recommend them highly enough. read more

Sislers Stone - The completed pathway in Lyon Park - Building Supplies Near Me - Falls Church, Virginia

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I needed some flagstone for a new fireplace hearth we're building. Sisler's had the specific thickness (1") for the size (24" x 6') that we needed. I went to 2 other stoneyards and they couldn't provide such a large piece in a 1" thickness. Sisler's custom ordered the piece for me and a arrived in a week or so. Unfortunately the first price was cracked. They were really honest and told me as soon as they noticed and ordered a replacement for me. I'm looking forward to getting this installed in my new fireplace! read more

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Busy small stoneyard. Minus 1 star because their prices for river stone in "retail customer" quantities are about 3x Tri-state.

I was sitting in the hair salon chatting about our search for someone who could replace our rotting deck with a modern stone patio. The woman in the chair next to me suggested I stop by Sislers and see who they recommended for a job of our size and complexity. Long story short, I drove out to Falls Church and within 10 minutes had business cards for five companies they worked with. A month or so later later I had a gorgeous new patio and stone steps that are the envy of the neighborhood. Great customer service, solid product offering, excellent insight into local contractors. read more

i'm a contractor and love this yard.... it is so convenient i appreciate the people who work in the yard specially the front loaders!! sometimes it gets busy and ...gets slow but the system Works!!! the cashiers are very nice and quick and will send you out promptly ;) keep this business going!!! read more

I walked into the store a couple of weeks ago and observed the salespeople and how they interacted, while I browsed. Kyle quickly stood out as a salesperson who was knowledgeable, not pushy, thoughtful, perceptive, and had the ability to make decisions. He was thoughtful towards an elderly man whom he didn't charge an additional ~$2 for a bucket or something. Its the small things like that that count. I approached and Kyle was again very thorough and had all the answers. He gave me the opportunity to go home and take accurate measurements and think through the purchase, before calling in an order. He never hassled me. I made sure I called back in when he was working and placed the order through him. Delivery as fast and efficient. There was a slight billing issue that Kyle corrected promptly. It was a pleasure. Sislers is a well known and respected name in the area. read more

We are so lucky to have Sislers Stone in Falls Church. I don't know of any other supply company that specializes in outdoor stone products in the DMV area that is so knowledgeable. I have found all of their staff, especially Kyle to be helpful with our needs. read more

Sislers Stone - Our backyard before - Building Supplies Near Me - Falls Church, Virginia

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I've been doing business with Sislers Stone for about 10 years. I am shocked by Tims' comments. Do I hear a little bigoted undertone? I have received nothing but the best service there. Kyle is my usual "go to" guy. He is very knowledgeable about the products and has gone out of his way to see that we receive our materials on time and for a great price. Rodrigua (the office manager) has also helped me many times. She is an absolute professional and pays attention to every detail. Seebert has made most of my deliverys. He is able to snake his way into tight corners to get our product on site where we need it. He has made suggestions about placement that saved us time and money. If you need something that is not in the yard, the team will try to locate it for you. This is a family owned business that goes well beyond what Home Depot (Really? Really?) and Merrifield can deliver. read more

I just finished building my backyard firepit with some materials from Sisler's. I had no previous experience in this area, and staff at Sisler's - especially Kyle and Julio - were the best. Extremely helpful, friendly and accommodating. Everyone loves how the fire pit turned out. Building it went smoothly for me, and I'm thankful for Sisler's assistance when I needed it. It's not a mystery that they've been in business since the 1930s. Keep up the great work, guys, and thanks! read more

Sislers Stone - Building Supplies Near Me - Falls Church, Virginia

Darn handy place to get stone, sand and gravel inside the beltway. The sales team is helpful and the yard team does their best to get you out the door quickly. They also have delivery for a fee, for those of us who don't have a pickup truck. read more

We had a great experience with Sisler and will recommend them to anyone looking for a stone/paver project! We planned to expand our driveway using pavers for our new home. Sisler guided us through setup of the project including what materials we would need. They fairly priced us for all of the supplies and were patient with all of our questions and indecision. Kelvin was extremely professional and responsive. The delivery was smooth and quick. We were very impressed with the level of professionalism, communication, and quality of their service. Tip: they have a lot of the pavers/stone they can order on display in their parking lot and in front of the office so you can see what they look like in person! read more

For some reason we just love Sislers Stone! We came today to get 4 flagstones to use as stepping stones into our back yard. It was great getting to look at all the stones to pick out the most interesting flagstones. Originally we were going to just get some concrete fake stones from Home Depot but then remembered Sislers. The real stone was cheaper than the fake concrete ones. We also come here for sand for our sandbox. Great prices and nice employees. read more

Sislers Stone is simply the best place to buy stone in the DC metro area in my experience. I have worked with them for two projects now. Stone selection is great and the staff is exceptional. I want to give a special 'shout out' to Kyle Jansen in particular. He is knowledgeable, patient, helpful and so doggone nice. He was great despite the fact that for one of my projects, my sister and I went back and forth on decisions and actually canceled and then reordered our order! To sum it up - my entire process, nuts to bolts, from stone selection thru delivery - was awesome! The prices are fair and competitive as well. Look no further - buy from Sislers! read more

I've driven along Lee Highway scores of times over forty-plus years and never noticed Sislers. I had trouble finding Sislers when they actually were my destination, but the discovery was well worth the search! (Hint: they're on the south side of the highway.) The office is full of eager and knowledgeable staffers with a wide variety of construction materials to recommend for whatever your project. It's a do-it-your-self delight but also is patronized by contractors, which leads to a second hint: Sislers is very congested with contractor vehicles loading when they open for business. read more

Customer service was not very good. Seemed to busy to help on the phone. Delivery time was way early and communication upon arrival was not good. Order was fine. read more

Sislers is a great resource for outdoor patio and stone projects. The staff, particularly Kyle, know their business and provide great advice. We highly recommend them. Their selections are terrific and available within days of placing an order. First rate operation! read more

Sisler's is over priced. Their drivers have caused delivery issues on multiple projects of mine. Their customer service is the worst. They refuse to re-deliver even with other projects in the vicinity. Go with anyone else in the area and ovoid the hassle. they have no unique products. Their only benefit is their location, but it is not worth the customer service hassle. read more

Very disappointed with this place. Needed to find about 7 stones for our patio replacements. Found the perfect stones in their lot, but because they were in closed palets, they would not sell them to us, guess they are taking in so much money they can't help the little guy out... read more

i was buying at stone center but no more ! this place is more flexible and work with you i will recommend w/o reservatuib Gino happy read more

They want to help and the attention to detail shows. From the sales people to the yard men they get you what you need.

Once upon a time a very customer friendly business but not anymore. Employees behind the counter mainly talk between themselves, play with their cellphones, while the customer waits. If you have any questions or answers, they always try to talk over you as well. I guess you can't expect much from mostly immigrant, uneducated, and by the hour employees. Avoid this place if possible since there are other places with better prices such as Home Depot or quality such as Merrifield Garden Center that really have knowlegeable employees. Customer service here is poor. Just received information posted on Facebook from a male employee of Sislers stating that the employees do ignore or make customers wait if they do not like your appearance. This just continues to prove that the place is not what it used to be and this employee sounds like a true clown. Avoid this place if possible since customers are not appreciated. For the employee that showed his ignorance on Facebook, Go buy a red rubber nose and some white makeup. Ringling Brothers is close by in Vienna. Their phone number is 703 448 4000. Call to see if they are hiring any clowns. Sounds like you could fit right in. read more

What a fantastic, service-oriented place this is! We just completed (with a lot of help and a lot of gravel and sand from Sislers) a 400 square foot paver patio for an Eagle Project in McLean. Their technical advice was first-rate. Kyle gave us the basics, with sketches and estimated volumes at the store. That was great in itself. But then we learned about Kent -- their "best kept secret." Kent D is their technical advisor. He visits work sites and provides technical advice, measures things, and confirms the volume of material to be provided. We were thrilled that he came to the site before we finalized our order. We couldn't believe it when he came a second time (a few weeks later) to answer questions and estimate additional material needs. Just when we were about to finish (and in most need of technical advice), he made an incredible third trip! And we can't forget Brian -- who is a busy guy but who somehow manages to find time to help out fellow Eagle Scouts. Sislers is located right in the center of Falls Church, which is really, really convenient. You'd be foolish to get gravel, sand, stone, pebbles, pavers, slate, or associated products anywhere else. (Ace Rental is right next door, too, and we also got great service there!.) read more