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Sterling, VA

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Lawn & Leisure

4.2 (29 reviews)
Open • 9:00 am - 5:00 pm
Updated 1 month ago

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Amazing store and extremely well informed staff..if they can't help you..they will have a local resource in their Rolodex who can

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Review Highlights - Lawn & Leisure

“Finally once it arrived tom and his crew installed the grill, demonstrated it and left it ready to use.”

Mentioned in 8 reviews

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Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Happy Thanksgiving from our crew to your crew!

Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

4.6(391 reviews)
19.7 mi
Free estimates
Emergency services

Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

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Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Tim Whistler, Master plumber and gasfitter

Tim Whistler, Master plumber and gasfitter

Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Gas insert installed by Tim Whistler Plumbing and Gas Fitting

Gas insert installed by Tim Whistler Plumbing and Gas Fitting

Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Tandem water heaters

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Tandem water heaters

Washington Home Services

Washington Home Services

1.7(62 reviews)
13.6 mi

An absolute joke of a company. Appointment window was 12-4 pm today. Called at 4pm today. Guy…read morewho answered finally tells me "your technician was in an accident on his first call of the day, so we will need to reschedule." No apology, nothing. ARE YOU KIDDING ME. First call of the day? It's now 4pm and you didn't have the decency to call me? And when I call you out on that you imply I'm a horrible person for not caring that someone "had an accident, is now in the hospital." He spoke slowly to me like I didn't get what he was saying. He was rude, unprofessional, and obviously fits right in at this complete joke of a company. I work in DC, I had to take leave and rush home to make the appointment window. No respect whatsoever for a customer's time. I'm disgusted. Hope your technician is ok, but I have a feeling that story is as much a pile of crap as your company is.

This is an update on a prior review…read more In addition to the horrible installation - taking over 6 months because of their lousy scheduling system, this is in regard to their warranty work. I bought their 1 yr service contract - they discounted the price of the fireplaces by the cost of a one year service contract and extended the warranty - so why not? It is now the end of the one year period and I want to cancel and cut all ties with this horrible firm. They are refusing to cancel the contract - even though I have made all payments. So now we have to go to the credit card company and courts to get them to stop billing. From A to Z, this has been a horrible experience. Stay away from this company!

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Washington Home Services - We are happy to help you with your Heating, Cooling and Fireplace needs!

We are happy to help you with your Heating, Cooling and Fireplace needs!

Washington Home Services - Finished product

Finished product

Washington Home Services

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Lawn & Leisure - grillingequipment - Updated October 2026

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