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Sterling, VA

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Lawn & Leisure

4.2 (29 reviews)
Open • 9:00 am - 5:00 pm
Updated 1 month ago

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9 years ago

Amazing store and extremely well informed staff..if they can't help you..they will have a local resource in their Rolodex who can

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Review Highlights - Lawn & Leisure

“Finally once it arrived tom and his crew installed the grill, demonstrated it and left it ready to use.”

Mentioned in 8 reviews

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Belfort Furniture - Showroom

Belfort Furniture

2.8(681 reviews)
1.7 mi
•$$
Established in 1982
Free estimates

Mardy, the sales consultant, was wonderful to work with--he was patient, knowledgeable, and took…read morethe time to walk me through all the options, offering thoughtful suggestions that really helped me find exactly what I needed. Noelle in Customer Service was also outstanding. She was attentive and made the entire exchange process for one of my furniture pieces smooth and stress-free. Her professionalism and care truly stood out. The delivery company was just as impressive. The delivery was seamless, and the team was punctual, courteous, and highly professional throughout. Overall, this was a very positive experience from start to finish. I would definitely recommend Belfort Furniture!

We have purchased from Belfort through the years and had been pleased…read more Unfortunately their service department has completely failed... to the point that a sofa that was delivered with a problem 10 months ago was picked up (instead of a single piece exchanged in home) after taking 9 months. Now despite 2 written requests to explain what's going on and no answer, now no one answers in service AND the line won't take recorded messages. This seemed so simple. Sofa delivered with a mid-shaped back cushion. I was told at delivery that a new piece would be ordered and replaced when it came in. I waited 9 months for the call that the replacement cushion arrived. But instead of replacing it, they took the sofa saying the repair would be done and sofa returned. That was 3 weeks ago. I've used the service email to request clarification. Twice. No response other than the auto message that my email was received. Today I called. No answer on the service line. Mailbox 'not taking messages. So, sofa bought and paid for. But I have no sofa and no answers. What good is a nice showroom if the service department is lousy, customers ignored and store shows no concern? Update! I had hope when, after publishing this review I got a call from Belfort. My hope was misplaced and speaks further to their failure. The call was to "arrange delivery" asap since repairs were (suddenly) complete. I asked what repairs were done to make sure we were on the same page before coming out here. Amazingly she returned to the phone to say her call was in error, repairs were NOT MADE and there would be no delivery. I asked what they HAD done in the weeks since picking up my sofa and she didn't know. No one was there who could tell me but I'd get a call first thing this morning. Here we are. Yet again with no response. The service department there is a mess.

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Belfort Furniture - Deflated/sagging cushions and lack of support

Deflated/sagging cushions and lack of support

Belfort Furniture
Belfort Furniture

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Calico

Calico

3.2(5 reviews)
4.2 mi
•$$$

i've had numerous projects completed by this calico over the years and i am still using the…read morecurtains they made for me 25 years ago because they are timeless and beautiful, the fabrics are excellent quality as is the craftsmanship, they r not the cheapest because their work is really outstanding and you get what you pay for, i've also bought fabrics for projects i've done myself and the staff is very helpful in making sure you have the right amount needed, i'll be very sad if this location closes.

In early July, 2024, I called this store to discuss a rough price range to have curtains made and…read moreinstalled in my living room. Based on the estimated price range stated, I agreed to have drapes made.Pressure was put on me while I was on vacation to rush picking all details online for the order immediately to meet my critical deadline for my daughter's wedding reception in September. In September, I notified the company that I had a severe case of COVID, and they immediately stated that the installation would be canceled.Then,I was told I would be charged an extra $200.00 for cancelling.I had to argue in my very sick state with several Calico personnel before this additional charge was retracted.I was offered only 11/1/24 for the new installation date-1 day prior to the rescheduled reception date.When the man showed late to install the drapes, they were defective.I then missed having them for Thanksgiving,the holidays,and a milestone birthday for my husband and myself in December.The entire purpose of purchasing these drapes was ruined; the price was 3 times what I had originally been estimated; the drapes are merely ok; there has been no follow up since they were installed; and I could have ordered something similar from Amazon for 1/3 the price. Except for the salesperson, Bridgett, who was very nice and apologetic, the manager and other employees there were rude and difficult. I feel that I wasted a lot of money for something that was far than satisfactory.

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Calico

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Lawn & Leisure - grillingequipment - Updated October 2026

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