Only giving two stars bc the quality of product is great. We've bought both outdoor furniture and…read moresheds from them in the past. Customer service is awful now. See below. Need a new shed. Wanted to keep it local and go w Beiler's, but their customer service has become horrible. Had three unreturned voicemails, dragged my toddler and newborn in the freezing cold last Saturday (only day they're open) to meet w them since they don't return calls, and set up a site visit so they could assess our property. This site visit was supposed to be today between 11-1, and at 12:45 pm, still no call ahead to say they're in the way. The guy who answered the phone at their other location said "Oh that happens all the time" regarding the late or missed appointment. Asked him to call me back when he got in touch w his driver, whom he was apparently unable to reach at that time as well. Still no call back and no nobody is picking up the phones over there (during business hours) and now the vm box is full. I'm sick of practically begging these guys to take our money (and in the middle of a terrible economy due to Covid, no less). Clearly they don't need or want our business, so now we are looking to take our money elsewhere. I understand they likely cut staff due to Covid economics, but clearly too many were cut bc they can't handle the customers.

We purchased a shed from the Burtonsville location. Mr. Clark, our salesman, was extremely helpful…read moreand gave us good advice on the extras that would be most useful for our particular needs. We had a minor mix up with the installation date, but Mr. Clark assisted us in getting the issue resolved. Overall, the shed looks great and matched the colors we picked out. The onsight crew were very polite and worked quickly to complete the installation.

I can always count on them for quick responses to my repair needs they do high quality work at a…read morereasonable price. I have used them for years... oath to install and repair fences.

Ive had two fences installed by Potomac and paid them almost 8k. When an improperly installed post…read moreseparated from our last fence their response wasn't to immediately fix their shoddy workmanship, but to squirm out of the warranty and charge us 300. Pathetic. There are cheaper and more respected alternatives.

I recently used A+ Lifting and give them the highest recommendation. I had a very large slab of…read morecement next to my swimming pool that sunk down. Amer fixed it and made it look like new. The service is not inexpensive but there's not many people that do this kind of work. The expense regarding the outcome was worth it for me. There were some difficulties involved with the cement, but Amer works through the problems with patience and integrity and wants his customers to be happy with his work. I give A+ an A+!

Called to get an estimate and asked me to send pictures and then never responded to my email or my…read morephone calls or voice mail after Very unprofessional

By far the best outdoor living contractor in the DC area…read more They were very reasonably priced, provided a comprehensive estimate that allowed us to make easy decisions and communicated extremely well throughout the whole process and execution of the job. We now have the best patio in our DC neighborhood, our drainage problems are nonexistent and we are able to host gatherings very easily with tons of fun! They provided options for a stone patio, paver patio, and a brick patio. Obviously, as you can see in the pictures, we went with the brick! I love the timeless look, and I think it goes really well with the rest of our yard and the look of our home. Special shout out to their Forman Erick and his two assistants!

Do you know how Disneyland makes magic happen? Well, BCS turned a botched job from another…read morecontractor into our backyard oasis. That's as close to magic that I can think of here in Virginia! The other contractor on Yelp didn't have the proper insurance when we were going through HOA submission and just kept dragging us along even after they started the work. We went through weeks of searching for companies and most companies didn't have the actual proper insurance and license to work in Virginia. Once blue collar scholars took over, the job got on track and communication was perfect. During the permitting, inspection scheduling, framing, and finishing portions of the job. We now have a custom gazebo and a full Trex deck that our whole family loves during the spring, summer and fall months. When it is warm in the winter, we are also out on it as well. This job was completed in the summer of 2023 and we are now using them for some interior work.

The lady was disrespectful. She also overcharged for a small service and threw away some things I…read moreowned without remorse. Not a good person to deal with. Take your business somewhere else.

Excellent company that does excellent work. And when they screw up, they make it right without an…read moreargument or excuse. Highly recommended.

Now that I have this quarry business DOWN, I went back to get more stone. My amazing project guy…read moresaid to get a "Supersack" of the Delaware River Stone, 1-3". Called up Tri-State, and the guy on the phone asked if I was sure that's what I want, because the 1-3" is bigger than it used to be, and customers are complaining. I tried to wrap my head around that and decided to pay another visit in-person. I felt super confident this time: I knew where to park, I knew to get tags from the extremely patient man in the booth, and I had the price list ready to go on my phone. The biggest issue is that I want all the stones. I recently saw a Zillow listing for a wild house where the previous owner had made a stone canyon in the back yard, and I thought, that's me. Give me a few years. My eye was drawn to some gorgeous golden-hued stone that turned out to be Golden Creek Veneer. It was a bit out of my price range, and I was proud of myself for refraining, because I really only needed the river stone and a few more medium-sized boulders. I gazed longingly at the quartz, and finally settled on two pallets of different kinds of boulders and, as a treat to myself, a circular container of Bull Run Veneer, which is pretty nigh irresistible. I asked if delivery could happen that weekend, and checkout guy said there was a slim possibility, but probably the next week. The next day was unusually hectic, and I was shocked to get a call from the truck driver that he was on his way. I mean, great, but... there was a road crew practically in front of my house with half the street blocked off, and I had to get to a client within the hour. Delivery arrives. To his credit, the driver tried several possible ways to deliver my stone, but my driveway is what used to be an ordinary size and is now narrow compared to everything else in America, the electric cable hangs dangerously low, and I didn't want to sacrifice my freshly-planted butterfly garden. The driver asked me if I had requested the nifty three-wheeled forklift, and since I am only slowly gaining expertise in this area, I had assumed if they brought it the first time, it would reappear. I waved goodbye to that driver and getting my project done on the weekend. Lo and behold, I get another call later the same day, and it's the super awesome driver who came with the magical forklift last time! Luckily, I was back from my client. The driver placed the four pallets in my driveway absolutely perfectly. You have to admire those skills! He said they'd read my review, and I quickly ran back into the house and locked the door. The project is set to be completed today, and I can't wait to plant more flowers around it. I have no idea what to do with the leftover pallets. If anyone wants them, they're yours. I gained a level in quarry XP, so I can now start a consulting business as a quarry-midwife to other homeowners.

Great service and the best prices in the area! Will update review once items ordered are in and…read morecontractor picks them up.

They refinish our wood floors 6 months ago and i have more visible scratches and dents than I did…read moreprior to refinishing. AG agreed to come back and look since I complained about this but they say it's just aesthetic and it's caused by my dogs and children. But the same dogs and children lived in the house since 2018 so it shouldn't be worse than before. The fact that I'm going to have to refinish my floors in 2-3 years is absolutely infuriating given the cost and inconvenience of getting wood floors refinished.

I highly recommend AG Floors! They were referred to me by my realtor, and I'm so glad I asked him…read morefor the recommendation. Not only did my floors turn out beautifully, but the team at AG went above and beyond expectations. There were some major unforeseen issues involving the removal of concrete subflooring that was crumbling and not deemed stable enough to install the new floors over (which was the original plan). The extra unanticipated work to fix this issue took 3 days, but did AG charge me even a dollar more than my original quote? NOPE!! I was charged the original price AND the job was completed on schedule. This is a prime example of a business that truly cares about their customers. When I saw my new hickory floors for the first time they took my breath away. Thank you AG Floors!!

I was disappointed that staff handled and moved all of my hanging clothes without asking or even…read morementioning it afterward. The clothes were hanging up, not on the floor or in the way, and there was someone home who could have been consulted if there was a concern. Instead of simply asking for any items to be moved, they chose to touch and rearrange my personal belongings without permission. I found this unprofessional and disrespectful of my privacy and personal property.

I saw Bethesda Carpet Palace recommended by several neighbors in a local Facebook group when…read moresomeone asked about stair runner installation. I needed a stair runner installed so I brought my family to the store on a rainy weekend day. The staff was friendly, welcoming, and helpful. My pre-K kid had a great time at the store, there are countless carpet samples to look at and touch! The amount of options to pick from is impressive. We left with a few samples, and it was easy to schedule the measurement. We have an old house with unusual stairs/posts, but Ali helped us figure out what made sense for the reveal and aligning it well. The quoted price for materials and installation was reasonable and transparent. It was easy to schedule installation and they did an excellent job. I can see why many other families recommended them in my local Facebook group, and now I'll be doing the same!