The staff are very helpful, particularly the color advisor in the paint department on Saturdays. I…read morebuy paint at Strosniders because of her color sense and reliable advice even though there are closer paint stores.

The service is amazing. My Subaru key fob battery was very low, but the Gods were kind enough to…read moreallow me to drive from Poolesville where I had been, to Strosniders in Bethesda, Unfortunately, the folks I called first at ASAP Locksmith were MIA, after 2 calls, and telling me to keep my phone close because someone would be calling me immediately. Stosniders in Bethesda was so welcoming. It is simply their culture. They are happy and totally professional. The total for a battery replacement charge, $5, plus the 2 pk I purchased, came to, $15.59. Money well spent!

Love this store. They stock a great variety. Their customer service is the VERY best. Fast to get…read morein and out. The guys take me right to what I need.

I live in the neighborhood and love the store. Russ and the guys are very knowledgable and…read morefriendly. It's like a relaxed country store and inside the Beltway.

The people at this hardware store are the friendliest, most helpful, and knowledgeable hardware…read morepeople in town! Value? Yes that too. I came in looking for spray paint to cover windows in the garage. They steered me in the right direction and gave advise about different options. This never would have happened at a Home Depot.

The store is great. The young woman at the cashier's desk wasn't. maybe if you don't like your job,…read moreget a different one. Or change your attitude? Why can't anyone even say PLEASE or THANK YOU any more, is it really difficult. She had a horrible attitude, doesn't do the store any favors, pay a better wage and get better staff maybe who don't hate working there?

Used to Strosniders Bethesda location where the people are in store are knowledgeable, but their…read moreKensington spot is much bigger! Particularly impressed with their wide range of certain brands, like Meyer's Clean Day! Wow! They seem to offer well organized, an every scent of every encyclopedic variety of Meyer's! (Couldn't get them all in one pic!) Check this Kensington Strosneiders out!

Overall, I have had pretty good experiences at Stronsniders Hardware. The staff is very helpful,…read morethe layout of the store is pretty straightforward and easy to follow, and the store has a decent inventory. During all of my visits, I was able to find what I was looking for or something very similar to the items that I needed. In general, I think the prices are pretty similar or a bit lower compared to those in other places. Unfortunately, parking is a bit of a mess, primarily because two of the three entrances for vehicles are located right next to two VERY busy intersections. For one entrance/exit, it's virtually impossible to make a left turn leaving the shopping center, and you can make only right turns for another exit. However, I will not necessarily fault Strosniders for this because these horrible parking situations seem to be pretty standard in this area. It's as if developers throw a million and three stores in a shopping complex without any regard to the parking situation or traffic patterns. Also (as of Jan 2026), the store is dog-friendly.

Thank you, Pam. You were wonderful for sticking with me and helping to find a solution for my wasp…read morenest. We had quite a selection to choose from on different types of pesticides. You were so helpful by looking up their rating and showing me where they were located. Pam, you even helped me pick out the most economical value for the money. Pam, you are the best at customer service extraordinaire and Home Depot is lucky to have you. Thanks for all of your help. Now, let's get rid of those wasps.

I have been avoiding coming to a Home Depot for some time. Not for any given reason, just because I…read moredidn't want to feel like I was falling into a void. But I was in need of a few items that I knew I wouldn't easily find elsewhere. Being at the mall, this is just a stone's throw away. I will say, this give the impression from the outside that it is not a big store inside. Deceiving. When I got inside, it is just as big as any other HD, just set up so awkwardly that you have no idea where anything is. What I can tell you is that when you are in here, pull up the app. It will make locating what you want faster and less stressful on you. I knew what I needed, just not where to go. With the app I was able to type in the item and it took me not only to the aisle, but the bay in the aisle where the item was. With my items in hand I go up front to the self serve registers and wait my turn. I walk up, scan my items, and then the machine says I need assistance. It ran out of receipt paper. That fixed, receipt in hand, I on my way home.

This young man from McLean Hardware helped us load our car with our newly-purchased small…read morewheelbarrow. We were so grateful for his help. We love the well-organized and spacious store. Some great finds here, like extra-knowledgeable and friendly staff who made our day a lot easier!

This has always been my favorite store in McLean for 10 years. Until today…read more Went in to fix something for my wife and was told they are too busy to help me. Couldn't believe it. Thats Never happened in that store before. But this one particular gentleman (who's worked there a long time) actually said they were too busy to help me. I explained to him I don't have the use of my left hand currently and needed help. Told me to come back another time. I guess even the esteemed McLean Hardware is losing its customer service.

Great selection and always friendly, educated and experienced employees…read more Wish they had a few more locations especially in North East DC area.

Endless hours on the phone and nobody freaking answers. All the message says is: try our text…read moreservices... and nobody replies either! As a contractor. This is infuriating because I'm losing money and time to get simple pricing. Their website has no price... but good luck calling or texting

Great service; friendly & knowledgeable. Almost always have what I'm seeking. Nice loyalty program…read morewith coupons as well.

I have a leak under my sink and had on my list to go to a different store and then realized…read moreStrosniders is around the corner. I went in with a picture and immediately a gentleman saw me and asked me if I needed help and I showed him the picture and we spent a few minutes discussing the issue and he could not have been more helpful in terms of telling me what I could use to reconcile the issue immediately and what I should do for a long-term fix. For any home improvement projects I don't think I will ever go anywhere again. The best of the best.

Frank helped me get a key copied last night that I had been having issues with!! I had tried a key…read moremachine kiosk and Home Depot, but neither could get it right. But Frank at Ace did!! He was super helpful and such a delight. Thank you!!

Nicest,most efficient staff ever! And consistently so for 20 yrs. They will offer to lug sacks of…read morepotting soil to the car, patiently explain the tools you need to repair a fixture. Recommend the right product. Can't say enough about this bunch!

Not only is this a huge retail store, but it's also a membership wood-maker club. It's been around…read morefor over a decade and I am only just now discovering it. I came for their Oktoberfest, which had many vendors selling unique woodwork items. I actually needed quality wood glue to repair a wooden dresser I inherited that was my 90 year old mom's childhood dresser in England. I think wood glue should work, and this place had several to choose from. I bought the smallest size as I don't need much. The workers are helpful and friendly. I didn't see if there were rooms in back for people to work or take classes, but judging by the name of this place, I assume so. They also had the cutest resident pug chilling out in the middle of the store. I was going to take a picture, but he moved on.

My son started taking a woodworking class for youth here recently. They were super flexible and…read moreaccommodating and even managed to give him a 1:1 class to "catch him up with the group" even though we only paid for a group class. More importantly, watching the instructor work with my 9 year old son, I was truly impressed at the level of instruction and what he was able to help my son construct with wood. It was terrific, and I would recommend it anyone.