Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

Ended up getting my 2018 CRV towed here after my battery was smoking on my way back from Santa…read moreBarbara. The team was so helpful is diagnosing the problem, was transparent about everything they did & how much it cost. I was out in 30 min! Would 100% recommend to anyone & everyone. Speedy & phenomenal service

loved them. women owned and operated. were very transparent about prices. also i had lots of…read morequestions and they answered every one!

I was on a 1000 mile road trip from San Francisco to San Diego and back over the December holidays,…read morewhen we noticed our Toyota Highlander hybrid was leaking oil on a relative's driveway. During a short stopover in Claremont I found Connie & Dick's, and showed up after 4pm on a Friday to see if they could take a peek at our car. They put it up on the lift within ten minutes of our arrival, gave it a thorough going-over, and identified the potential source of the leak and gave it a quick fix. And - for only $25. Many other places would have told us to go fish on a Friday afternoon, and taken advantage of our road tripping desperation. These folks were honest, attentive, quick, and thorough. We made the drive back home the next day with no issues. Highly recommend these folks for their service and integrity.

Great, calm, and professional service with a lot of amenities other repair shops don't offer…read more The name says it all. I will visit them again.

Great customer service and very detailed with the way they send you pictures of what they are doing…read moreto your vehicle. Price was fair as well not to expensive for what I got done to my car

I did not use their services but I was going to until I found a shop closer to my home…read more They were so professional and understanding I Was going to drive almost an hour to their shop.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

I've always been sketched out about taking my car to places that were not pep boys or sears auto…read more(when it was around) and I was always unhappy because the ridiculous prices and the bad service. I gave this place a shot for the first time last year to fix my bearings, and I was I happy with them. For the same problem pepboys wanted to charge me double. Employees here are professional, patient and understanding, and more importantly they actually know what they are doing. Got a problem under my hood recently, and I didn't bother shopping around, brought it straight here to get it fixed. I've recommended this place to friends and family, and will keep on coming for any car issues I have in the future

I've had a deeply disappointing experience with Montclair Auto Repair…read more Over the course of one month, my check engine light came on three separate times. The first time, they replaced a spark plug, costing me about $200. Two weeks later, the light returned. This time a $687 repair for a completely different issue. Less than two weeks after that, the light came on again. On my third visit, even though their posted opening time is 9 a.m., the technician, Randy, didn't actually show up until after 9:08. He was rude, didn't greet me, and dismissed my concerns instead of offering any apology or empathy. He handed me a paper with another new code and quoted labor costs of $160, with no parts even required. Despite their supposed warranty, I've had to return repeatedly. Each time, a new code, a new cost, and dismissive treatment. Randy even remarked that my car is old and implied I should expect ongoing issues. Yet this doesn't excuse poor service. If I could give zero stars, I would. I can't recommend this shop to anyone looking for accountability or respect.

Responded very fast and point out which issue I have…read more Unfortunately my issue was a major one they couldn't handle. I did some major research. But Thxs to them it made finding the issue and getting the parts easier and less headache for me. I highly recommend them for diagnostic and minor fixes. I would hit them up again for all my cars issue if I can't figure it out myself. The car is question was 2015 Chevy Tahoe misfiring Issue was map sensor and AFM

I hired this mechanic to replace the cinching actuator on my Tesla. Immediately after he completed…read morethe work, my car began making loud, abnormal noises that never existed before. My door handles started making a loud squeaking/horn-like sound. When I opened my trunk, it sounded like it was malfunctioning or "dying." The same noise occurred when the trunk closed. When I opened my doors, the noise came from the trunk again. Even when I backed into my driveway and pressed the brakes, my car made a loud honking sound. All of these issues began after his repair. I contacted him immediately to let him know something was clearly wrong. Instead of taking responsibility or offering to inspect the problem, he became defensive and accused me of lying. He claimed the issues were preexisting and said I had tampered with my own car. He talked over me, became argumentative, threatened to cut business ties, said he would block my number, and abruptly hung up on me. He also blamed me for "self-diagnosing," even though I was simply describing the symptoms I was experiencing--something any customer would do. I hired him because he is the mechanic. It is literally his job to assess, diagnose, and fix problems. Instead, he refused accountability and demanded I pay him an additional $250 just to run a diagnostic to determine whether he caused the problems. Every reputable mechanic I've worked with in the past has stood behind their work. This one did not. He then sent me a disclosure form he wanted me to sign stating that I would only receive a partial refund if he decided the issues were his fault. I did not agree to this. When I didn't respond to his repeated messages, he texted again saying that after "some thought," he would now be willing to refund only a "portion" of what I paid. I paid him $350. When I declined to pay the additional $250 diagnostic fee, he argued with me and repeatedly stated that because I said no, I was "accepting that this is the end of the issue," then hung up on me. To document the abnormal noises, I opened and closed the liftgate several times. During this process, a panel that concealed the wiring fell off its hinges. A Tesla-certified mechanic later told me this was because the panel had not been screwed in correctly. I ultimately had to hire a Tesla-certified mechanic to fix what was done. Based on the symptoms I described over the phone, he immediately recognized that the wiring had been done incorrectly. When he inspected the vehicle, he confirmed that multiple connectors were improperly rewired, including the liftgate being wired into the speaker system and the trunk light being wired incorrectly. The horn was sounding as a warning that something was wrong. This was not only careless -- it was a safety concern. This mechanic was rude, dismissive, unprofessional, and completely unwilling to stand behind his work. Based on my experience, I would strongly caution Tesla owners and anyone with a modern vehicle against using his services. *** This is in response to Jane's response. PLEASE READ as this is very important. James claims he offered a "warranty check," AKA "diagnostic," but only if I paid him an additional $250 for his time. I declined. At that point, he repeatedly talked over me, read a disclaimer aloud without allowing me to respond, and ignored my polite requests to speak. He then told me he was "ending this relationship," said he would block my number, and abruptly hung up on me. He did not offer a full refund--only an unspecified portion of what I paid. I uploaded a photo of the revised invoice he sent after damaging my vehicle. In that invoice, he attempted to insert a disclaimer stating that I would accept a partial refund only after he decided whether he caused the damage. The document does not specify any refund amount. Had I signed it, I would have forfeited my right to a full refund. After my Yelp review, I sent James videos from a Tesla-certified mechanic explaining exactly what he did wrong. He incorrectly reattached the wiring, connecting the liftgate to the speaker system, which caused the loud horn noise. On a Tesla, this sound is a safety alert indicating faulty electrical connections. James presents himself as an honest professional. My experience was the opposite. I was spoken over, yelled at, threatened with being blocked, and treated with hostility when I simply asked questions about the damage done to my vehicle. I have never been treated this way by any business before. Based on both his conduct and the documented mechanical errors, James is not qualified to work on electric or modern vehicles. His behavior was unprofessional, aggressive, and manipulative. I strongly recommend that anyone with a newer or electric car take their business elsewhere. Quantum Mobile Mechanic is not on Better Business Bureau. I reported him to the BAR (California Bureau of Automotive Repair).***

If you want a fancy waiting area, coffee, doughnuts, tv, go somewhere else…read more If you want excellent service done right the first time, call Patricks.

Highly recommend Patrick's auto repair. Patrick is a solid dude. Fit me into his already full…read moreschedule and helped me out with my vehicle. Will be going back if needed

Even though I didn't have them do work on my jeep, they were very respectful and helpful! Checked…read moremy fluids and gave me advice about what might be the issue.

Came in for brakes, checked around and this place was the most budget friendly without sacrificing…read morequality work. Got new front rotors and brake pads, and they also topped off my brake fluid which was nice. Also let me know my truck could use a alignment since it was pulling to the right a bit which I figured and my serpentine belt would need to be changed soon, so I know these guys know what they are talking, so I can trust that they wouldn't recommend something if it wasn't needed. Overall good experience will come back when I need more work done on my Tacoma.