My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

Been going to Alfa for many years . Owners are very pleasant and helpful. Great service and pricing…read more! Recommend highly !

I paid him 362.00 upfront to put in 8 gigs of RAM and a power supply. It is 6 months later, he…read moretook my money and says he doesn't know where my computer is....I should have listened to my gut about him in the beginning He says he's retired and had a heart issue. He had about 15 computers in his office at 454 Lowell. I st in early Sept 2023 when i brought it in. Did he lose those too? I don't know what the thing is with this guy, but he should find a legitimate way of paying his bills I had to....Most people do. And we all have troubles. we aren't responsible for his.

Paul's computer repair helped me replace my cracked MacBook Pro computer screen. The prices were…read morevery reasonable and significantly cheaper than Apple's services. Paul was able to order the part and have my laptop returned within a few days time. Another issue appeared and they were also able to resolve it for me. Paul kept up great communication and updated me when the part arrived and when my laptop was ready. I highly recommend utilizing Paul's shop for any computer issue. They get the job done and for a great price. Best computer repair shop on the North Shore! Thank you Paul and team!!

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

I called Ron Elkin to inquire about a possible home visit. We spoke twice on the phone as he was…read moredriving. He offered a few suggestions, just about all of which I had tried before and none of which helped at all. In the end, he told me that it did not sound as if he could help with this problem. There was no discussion of charges for the discussion. Neither did he ask me for contact information such as an address. A couple of days later, the mail brought a bill from him for his time. He added no value and did not pretend to. The transaction fails the basic business principles of being forthcoming and above board.

I was so skeptical of getting my computer fixed, I mean I used the geeks, the family 'computer guy'…read moreand a small shop near my house. My pop ups were gone for a day or two and then they would come back, so annoying. Well my friend used professional computer and she said they were good and cheaper than just about everybody else. So I called, and they picked my computer up for free and brought it back the next day! It ran like the day I bought it and all the popups were gone! They never came back, and they even installed some microsoft security software for me for free. I would recommed this company's repair services to everyone!

From the owner: At Boston Professional Computer Services LLC, we offer great Peabody, MA Computer-Repair. We have a…read morevariety of outstanding services and will promise to fix any problem.

Excellent service and very professional. I appreciated how he explained things and provided…read morereasonable options.

Non working pc. Paid $176. for diagnostic, replacement power supply (original tested and working)…read more Wakefield Computer Hospital was unable to repair...

Chris is a really nice guy and really helpful to me. I recommend him highly and I'll be sure to…read morecall him if I have any more computer problems, which I'm hoping I won't have since I have had his help.

From the owner: My name is Chris. If your small business does not want to hire a full time IT guy, then give me a…read morecall! My past clients have been smaller business, such as, smaller lawyers offices and smaller banks. I specialize in workstation upgrades, server upgrades, infrastructure upgrades and networking devices. We accept all forms of payment to include Venmo or PayPal

Discovered problem with phone not starting but ordering part was too expensive to be practical…read more Better to buy a new phone than repair.

Absolute pleasant experience. Had three phone batteries replaced and new screen protectors. Also…read morethought I had to replace the charging port on my husbands phone but the guy said no need he cleaned it and fixed whatever it was and that was that. All of this done in under 30 min while I grabbed a few items In Walmart. He was very friendly, knowledgeable and affordable. This all cost just over $100! Picked up a cute case for my daughters phone while I was there and he even gave her a pop socket. Highly recommend and will definitely be back!

My elderly father got caught up in an online scam that left his laptop full of malware. I own a…read moresoftware development company and I'm very technical. I wanted to find someone who was actually technically qualified to handle this, and I have. I had thought about going the Best Buy or Geek Squad route, but I've had mixed results with both over the years, and honestly I didn't want to make my parents drive somewhere to drop off the laptop, just to have to drive there again to get it another day. They're quite elderly and I needed someone who could just go to them. When I called KC Technologies I immediately spoke with Kael, the technician that would be helping my parents. I liked that I was speaking directly with Kael because I was able to explain the details of what had happened without a call service or some kind of dispatcher trying to recreate the information. He walked me through their process for cleaning and securing the laptop, which in my opinion was comprehensive, and assured me that they had handled this exact type of situation many times. quickly arranged a same-day, in-home visit for a very reasonable flat fee.. He went out to my parents' house in the evening, so I didn't hear anything else about this until the next day. My parents talked about Kael for days afterward. That might not sound like a big deal, but my parents are not exactly known for handing out compliments. They said he was kind, patient, easy to talk to, and that he explained everything he was doing in a way they could actually follow. He never made them feel embarrassed or foolish about how they ended up in the situation, which meant a lot. Kael also didn't just fix the one laptop he came for. When he assessed the situation, he took it upon himself to check the two other computers in the house, found malware and hidden files on those as well, cleaned everything up, and set my parents up with software to help protect them going forward. My dad offered to pay him more for checking the other computers, and he refused to accept it. Perhaps I'm getting cynical in my old age, but I'm not impressed by much these days. That said, I'm extremely impressed by this company and specifically this technician. These folks were professional, thorough, and genuinely kind. As parents get older, the internet becomes a minefield and it's really hard to find someone local who will show up at their door, treat them with respect, and actually solve the problem. KC Technologies did all of that. I'd recommend them without hesitation and would definitely use them again.

Fantastic customer service! Had our Medical practice up and…read morerunning in 40 min. after arriving on site. If you have an issue with your pc contact KC Technologies! You'll be glad you did!

Top notch service! Chris was great, my hard drive crashed and I went to Staples first (first…read moremistake), there was no in that day in the service dept..(luckily), next off to Best Buy - where I was told it would be over $150 to tell me if my hard drive was dead, I opted to wait, I found out Staples was about the same. Then I called Chris - The Computer Store, diagnosis was $44, totally reasonable. I had picked my computer at BB but ended up ordering it from Chris who for the same money got me more bang for my buck (60$ worth more). When I picked it up he had all the updates installed. I will never go to the big stores again. I found Chris honest and extremely helpful. I am very glad I went this route and found Chris and The Computer Store!

I wish every business owner was at least HALF as helpful and honest as Chris is from The Computer…read moreStore. i brought my lap top in to replace the screen. no nonsense no nickle and diming. Chris is top notch. My friends were right to go there. I'll definetly be going back, and also sending him more business my way.. Keep up the great work Chris!

N E Computer Techs is the best computer service business on the North Shore. Kyle and Kym are…read morefriendly and easy to work with. They are more than willing to accommodate your needs. I found them to be very reliable and honest. Price was reasonable with super fast turn-around time. I wouldn't hesitate for one moment to use them again for all my computer and electronic needs. And they make house calls!

Thanks for your help with our awesome website and for getting our domain back in action- 5 stars!…read more-Brodie's Team