We needed some cleanup work done on our pool before the start of the season. We needed our Rick…read morefeature repaired and repainted, a new light wired, the tile bead blasted and pool acid washed and a new vacuum. They came out, gave us a quote we were happy with and started the work on schedule. All of the work performed was done well and on time. The new vacuum, however, was a different story. First they took our old hose and attached it to the new vacuum and left it in the pool hoping I wouldn't notice. I sent a text to the tech and asked where the box for the vacuum was with the new hose, instructions, warranty card and other attachments that the unit was sold with. He sent back a text saying that the vacuums don't come in a box with hoses, etc. and offered me a digital copy of the instructions (note that they also asked to take my old vacuum off of my hands for me too which I'm guessing they rebuild and sell to unknowing customers as new) When I called the office they said that the owner would come out with a brand new unit the next day. While I did end up with the new eventually, the owner never came by to discuss. While the majority of the job they did was wonderful, the shady vacuum situation ruined our impression of the company as a whole.

Heath Family Pools took care of draining my pool, chlorine bathing it, cleaning and sealing the…read moretile line, and converting my pool to salt. Jessica and team did an amazing job and they were quick! We were also booked within a week so service was prompt! Thanks for taking care of my pool! I'd definitely recommend!

They replastered my pool two years ago without completing a pressure check, which resulted in me…read morehaving to replace six pop-ups shortly after. If a pressure check had been done beforehand, this issue could have been identified and addressed prior to the new plaster. In addition, there was a lack of communication and follow-up from both the previous owner, Josh, and the new owner, Mitch. I reached out via email to explain what had happened, but neither responded. This left me feeling as though my concerns were no longer a priority once the work had been paid for. My hope in sharing this feedback is that proper procedures are followed on future projects so others do not have to go through a similar costly and time-consuming experience. Plaster work was good, work ethic and communication not so great.

YAY! We made the right choice in choosing Josh and his team at Clarity Pool's to resurface and…read moreupdate our ugly 30 year-old pool. Josh gets an A+ for his hands on approach, communication, listening, planning and creating this beautiful oasis. He resurfaced, added a new vacuum system and created a curved 3 level water feature to our kidney shaped pool. Question is, why did we wait so long? We had 4 bids and are so glad that we picked Josh and his team at Clarity Pool's.

I can't recall how I found Elias at Nitro Pool Service, but he helped my husband through an issue…read morewith our in-floor pool cleaning system. Elias helped us change some of our valve settings (by phone) at no charge -- because he's apparently just helpful like that! We were very happy with his knowledge and his solution worked. So, we hired his company to clean our cartridge filters and we saved his number for the next time we need service!

These guys are by far the best pool service out n my area. Weekly maintenance, and repair any…read moreequipment problems I've had. Very knowledgeable, great communication, reliable, and accommodating.

I have found Denton to offer the least amount of customer service that he can get away with,…read morealthough the prices he charges would indicate a "full service" kind of company. For example, I purchased an item of pool equipment from Twelve Pools at full price (although I could have purchased it elsewhere for less and done the work myself. When the unit started showing an error message, Denton couldn't be bother to come and take a look at the problem. Instead, I was advised contact the manufacturer myself and make a warranty claim. Why did I pay full price for no service? And, assuming the manufacturer honors the warranty, I still stuck doing all of the work myself. That means I would have better off doing it myself in the first place and saving $$$.

I can't describe the relief Denton at TWELVE POOL SERVICE has brought me. In August my Husband had…read morean eight cm PNET (Pancreatic) Cancer Tumor removed via Whipple Surgery. He is 71/11 years older than I and we were very active. Corvette club, Motorcycle trips, competition shooting. I love Archery and Swimming with my Mermaid Tail (monofin) helps my back fusion. We came home in September 2025 after six weeks in hospital to a green pool. I had to drain it (the client?) In October after pushing my pool contractor about mosquitos. I was also feeding medication daily into a PIC LINE to my husband's heart in my bed. Not the extra stress or expense I needed when filling it up as well. No one wants that water bill in Mesa. I was lucky if my pool people came out twice in one month from November to March, but I was still billed. I let them know my pool was looking cloudy/dirty again early March. Got crickets or excuses. My Husband always took apart and cleaned the panel filter. It would take 30 minutes. I didn't know how to do it. I was told my system was too old (it's a 30 y/o Paddock Pool and I can't even get the Scottsdale office to c/b!). My husband took a turn for the worst and went back in the hospital. I didn't see the pool guys come three weeks straight on my ring camera. I went home, pool was green. I was met with more excuses. Promises were made the boss would come out and not met. I was afraid it was green/black algae this time. Literally didn't matter. No pool guys and more excuses! I bought a sand filter, 150lbs of sand/bags, new filter panels for my pump, hoses, new shock, chlorine cakes ect. $500 (Amazon) of stuff. My Adult Son and I worked for 72 hours straight trying to kill the bloom. He is a Disabled Army Veteran, can't bend one leg. I was just done. For a client to have to do this before a contractor will (maybe) come put new clean filter panels in is absolutely wrong. I needed to be with my husband. I needed a clean, safe pool for therapy for my back. It's against City of Mesa Code to have a Green pool! I needed a Contractor who cared about the Client and who does their job. I called Denton. 9 1/2 hours after he CLEANED my filter panels (no replacing needed) my pool is a bit cloudy, but it is BLUE!! Denton was quick, understanding, not ready to blame it all on me, solid plan from the start, so reasonably priced I thought I was hearing things and he will be back in a couple of days to check out my pop ups (I have 3 sets). I am just ecstatic. Thank you so much Denton. I don't know what my future is going to look like, but at least I will have a peaceful place to spend it again. Alene Dee Nelson, Mesa

Great service. Always owned a pool and this is the best one out there! You will never be…read moredisappointed!

I found East Mesa Pools (Mike) originally through a mutual acquaintance when I purchased my home to…read morelook over the pool as a health check, and I was so impressed with his professionalism, communication, and business ethics that I immediately had him perform all the repairs needed, as well as start regular maintenance on my pool. Fast forward almost 4 years and he never ceases to amaze me. He shows up regularly, on time (often early), goes the extra mile on both my pool, its equipment, but also my dogs always visit with him while he is here! He goes well above and beyond to make sure and repairs or upgrades exceeds his expectations, and he always confirms costs and repair times before work starts (unlike other companies who do the work and THEN tell you the cost). I will recommend Mike and East Mesa Pools over and over to anyone looking for maintenance and/or repair work! Keep up the amazing work!

I highly recommend Salten Pools and especially Thomas! I contacted him when one of my real estate…read moreclients needed urgent help getting their pool taken care of, and he was incredibly responsive and accommodating. He knew exactly what needed to be done and handled everything efficiently and professionally. Thomas is clearly very knowledgeable about his work, and the level of service he provided was excellent. Salten Pools is lucky to have people like him representing their company!

BEWARE OF YOUR PETS This is not a review of their pool…read morecleaning abilities. This is a review of the company's ethics and morality. On July 9 of 2026 Salten pools entered my home without confirming my dog was secured. When they saw that she was outside, they shut the pool gate, preventing her from accessing her water or her shade, and failed to re-open it upon their leaving. The temperature that day was 112, She was found over three hours later barely alive. After spending more than $1200 in emergency veterinarian bills, we were forced to end her suffering as she was bleeding out internally. Very horrific end to my elderly dogs life. Salten pools has taken zero accountability. Their technicians mistake cost my family dog her life. My family is distraught, we are left to deal with her death and her medical bills without so much as an apology. I guess I Was hoping a small business like this still had some sense of humanity, but sadly that is not the case. Be diligent of your pets if you use this company and ensure camera surveillance is available at all times so you don't have the burden of proving their negligence. Rest in peace, Rosie

We have been using Dignity Pools for several years at one of our rental properties. They are…read moredependable, reasonably priced, and after each visit, they send a picture and a list detailing the services provided. Kyle and the techs are great to work with. I highly recommend them.

Tech Eric is rude. Also left pool gate open and when confronted never apologized and just said it…read morewas broken. You can slip the cover of the pole back on so he didnt even try. I ccd his boss and no response. They also will charge you for performing extra services without telling you out right. Their texts are vague as they don't mention who they are from and they are too busy to email customers (this is what the owner told me). Poor communication, lack of caring, doesn't take responsibility.

The best pool service company! A+++ Shaun showed up and personally fixed all our issues we were…read morehaving. I am beyond grateful and impressed. We have a great pool now thanks to Good Life Pool and Spa Care LLC!

We use Good Life Pool and Spa Care for weekly service. I cannot say enough good things. Shawn is…read moresuper reliable with the service and always available if I have questions or if I need additional services with the pool equipment. Our previous pool company was never on time and saw them on my camera not doing any work. But wish Shawn he is always on time and even sends me a picture of the pool afterwards! To be honest with you I wanted to be selfish and keep Good Life Pool and Spa Care as my little secret... but now you know don't sleep on this locally owned company superb service!