Horrible wifi. the service from them has not been extraordinarily laggy wifi :( good luck trying to…read moreperform with this wifi

Our internet service had been running slow for months; Trevor and Sean came out promptly and…read moretimely, diagnosed the problem and instantly fixed it! They were kind and professional. KUDOS TO TREVOR AND SEAN!!

New internet-only account works well most of the day, but commonly drops for an hour or so. Call…read moretech support, wait 45 min on hold before getting a tech support person, work with tech support for 45 min to troubleshoot, tech says nothing more he can do over the phone, so set up service appointment at tech's recommendation, availability more than a week out, schedule appointment for about 10days out, get a 4-hour window when I have to wait at home for their tech (ok, pretty standard), days later receive VM from BendBroadband telling me I need to call their tele-help number to troubleshoot over the phone first or they'll cancel my service appointment. Wha?! I call back, wait on hold for 45 min until a real person answers, make sure they understand I've already spent 45 min troubleshooting over the phone and it's their tech who told me to make a service appointment. Appointment day arrives, I wait at home for tech during the four hour window, 3 1/2 hours in I get a call: we're running an hour late. An hour and a-half later 5 two techs finally arrive. They make some adjustment, say it's all fixed, and in 30 min. they are gone. That's truly noteworthy service. Next-day update: Conducted a speed test of my high-speed BendBroadband service: 0.53 Mbps download, 5.13 Mbps upload.

TDS has been the bane of my existence for the entire time I've had it for 3 years. I am moving soon…read moreand was giving the choice to switch, and I am way too excited to have a different internet provider other than TDS. Awful to work with, half the time my stuff doesn't work.

Awesome. Finally a strong affordable internet in Powell Butte…read more They are friendly and punctual.

I've been with Webformix for 19 years. Always reliable. And their tech staff is the best. They just…read moresolved my router problem over the phone at no charge. Now I'm back up and running fast. Thanks, Eric!

I had very high hopes when I started service with BendTel. They seemed to have solid customer…read moreservice and reasonable options for a local ISP. They even worked with me on price. Unfortunately that's before I was sold on one service, and then slipped a contract for a different service that operates at 1/10 the speed and locked into a 2 year contract. I'm a business owner, not a network engineer. A difference like that needs to be explained before just giving me a bait and switch inside of a contract. When I reached out to try and come to a resolution I was Chastised by my sales person Doug because I contacted the wrong account manager who coincidentally seemed to be the only person willing to help. After that I simply wanted to be let you of the contract I was tricked into agreeing to. Today I was informed that the cancellation cost would be over 4 thousand dollars. I'm absolutely sick to my stomach over the experience, and can't believe its happening from a local company inside of Bend.

Be absolutely certain to read the fine print on their "Service Agreement"…read more Be aware of high taxes and fees that are not disclosed upfront!! Also require they establish your password, they know it and you can not change. Seems strange to have to share password to my business email account with their staff. Started service on 9/25/18, cancelled on 10/29/18 and one and only bill was $662.58. That is $20.00 per day!! I had 3 phone lines and internet service for a one person office!!!! Would not recommend.

Okay, I'm going to do it, I'm going to give them 5 starts. One of the few...... My shout out is…read moreto Colton. Unbeknownst to him, his assistance with all of these phones was HUGE. Super professional and incredibly helpful through the whole process. It's a process, a system. But, if you work the system, it works!! You park, get in line, get on the list, told when you are going to get help and help comes!! I got a new phone for myself with Colton's help, then a few weeks later, got phones for my daughter and father and again, with Colton's help. I was easy for me, my daughter's situation was moderate, my dad was complicated. Colton didn't skip a beat and we have three new phones in our home and three happy customers. If you are up to it and are willing to work the system, their system does work. If you are impatient and crabby, I get it, but it's going to take a lot longer to resolve. So, my advice, be patient, realize that we are all in this together, that the staff is just doing their job and doing it to best of their ability with the resources available.

Without a doubt, the worst customer service I have ever recieved…read more 2.5 hours spent trying to batter through the impossible automated system, and never did get an actual person on the phone.

My cable tv stopped working and my internet stopped working so I called Bend Broadband...guess…read morewhere my call was routed...you guessed it...The Caribbean!! They said that the local office in Bend Oregon was working on it because alot of people had called in Redmond.. Wow what great local customer service!!!

The absolute worst service provider I have ever dealt with. They provide me internet service and…read moreare the only provider unless you do satellite. If you have an issue it is at least 10 days before a technician can come and fix the issue. What a joke.

Worst experience ever. I went in ready to purchase a new laptop but had some questions for the Geek…read moreSquad. The person that helped me was not helpful at all. I haven't seen such poor customer service in a long time. Then when I went to look for what I wanted the sales person was indifferent and was not knowledgeable. I ended up walking out with no purchase. A very disappointing visit.

Having lived through 5 unhappy years of Verizon, I finally switched carriers. The service by Tony…read morewas incredible. Not only did he enable phone service, but he set up Wi-Fi and I was able to disengage from Century Link. He was professional, courteous, patient, and walked me through all the steps to obtain Wi-fi. And I am saving money!!!

These one star reviews must have not used bend broadband before…read more.. Our BB WiFi was $75 a month and (no exaggeration here) we reset our router every single day, multiple times a day. Two of the rooms in our house didn't even get it, and our place is about 1200 sq ft. Century Link on the other has been OUTSTANDING! We switched to them about 6 months back, haven't had to reset our router even one time, we get the same quality WiFi in every room of the house, and only pay $50. Can't speak to the customer service because we haven't had to call them since installation, but I can say that the service we got that day was awesome. The guy showed up early, got it installed wicked fast, and then we shared pictures of our dogs and he helped me find some cool places to visit on the southern coast for our upcoming road trip. Might have had some issues in the past, but everything seems to be flawless w this company now!

Terrible Service. Internet has been intermittent for 2 weeks…read moreafter a thunderstorm. I have to use my cell phone's Personal Hotspot for internet. And, Century Link will not give a rebate after weeks of no service.

As a former client of Dave Rosen's, I cannot emphasize enough how truly remarkable he is as an…read moreattorney! Having become permanently disabled due to being rear ended in my last month of pregnancy at a high speed, my entire world was shattered. Dave's unwavering compassion, professionalism and tenacity were an utter life saver during one of the most challenging times of my life. Anyone needing a personal injury attorney would be blessed to have Dave and his firm at High Desert Law representing them. He truly cares about his clients and their wellbeing!

I didn't want to ever hire a personal injury attorney, but I had the good fortune to be referred to…read moreDavid Rosen and his team at High Desert Law after a most unfortunate vehicle accident. The High Desert Law team were clearly experienced, hard working on my behalf and were able to best prepare me for depositions that led to a settlement beyond my expectation. You won't find a more expert, dedicated and communicative team than High Desert Law.

Central Oregon Communications is an excellent operation. Precise, quick and efficient, pays…read moreattention to detail AND they are friendly. Seamless installation, helpful with advice on purchase and even sent links to me. I'd say they go above and beyond and the equipment works superbly. Thanks so much, I truly appreciate it.

From the owner: Central Oregon Communications is a Telephone/Voice Mail Systems and Computer Networking Company…read moredesigned to take care of our customers with prompt, reasonably priced service needs from telephone systems and voice mail to voice and network cabling, installations and repairs. We provide sales and service of new or refurbished equipment and strive to help your business run smoother throughout Bend, Oregon and throughout Central Oregon. Central Oregon Communications offers personal service for all of our clients. We work with you find the best solution at the best price for you. We provide service at an affordable rate, with flexible hours to accomodate your work schedules. We are certified on telephone systems including ESI Communication Systems, Panasonic, Toshiba, Lucent / AT&T Partner and Norstar, as well as many others. We are a local company with over 30 years experience in the telephone and telecommunications industry. Central Oregon Communications offers a 5 year warranty, complete installation and training for their clients. We offer complete business solutions from small to midsize businesses. We offer integrated voice mail, voice data calling and Voice over Internet Protocal (VoIP). Central Oregon Comminications can link remote offices together across town or across the country without using long distance. The economy is tough but we can help you communicate with your clients at an affordable rate...