Went there with a nail in a tire with a slow leak . They were absolutely as nice as as pleasant as possible . Ultimately the nail was too close to the sidewalk to patch so I had to have them replace the tire. They were fast and VERY REASONABLE. I will be coming back to them any time I need tires or tire work done. read more

Thank you George for helping me today with my Town and Country and tire purchase. It's so great to see someone who has a passion for what they do and it shows. I came in one hour before close and he made sure that my car would get done and with a smile! Thank goodness for people like you and this business to restore my faith in quality people! Thank you again and look forward to future purchases!! read more

Great customer service! Thank you so much discount tire! I have been using discount tire for about 15 years now. I wouldn't go anywhere else. read more

tried to charge me 1100 for new tires. Asked me about my car and the salesmen proceeded to laugh at me. Awful service, tried to charge an insane premium as I dont know much about cars, got another quote for $800 from another place. If you can avoid this place, they will try to take advantage of you. read more

Friendly staff, huge amount of inventory judging from the height and aisle of tires behind the work bays. Prices are fair with excellent road hazard plan, must read up on it. Very pleased with the service received. Initially, the tech forgot to mount new TPMS and we had to park it (didn't leave the lot). No problem, they took care of it right away, they even cleaned the glove prints and shined the tires afterwards; that was a pleasant surprise and definitely is a step above their competition. It's a new store and is very clean thus far, good crew for sure. Will return when the other car needs new tires. read more

Discount Tire - Waiting area and service counter - Tires Near Me - St. Augustine, Florida

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Had a 10 o'clock appointment to install four new tires. Showed up, checked in car, walked over to Denny's for some breakfast and returned to Discount Tires only to wait about 15 more mins and then the car was finished. Job well done! Recommend this place to every one. Best is you go online, select the tires, and set up appointment. That's what I had done three days previous. I will definitely return with our other vehicle when the time comes. read more

Discount Tire - Tires Near Me - St. Augustine, Florida

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I bought a set of tires last year and I needed to rotate the tires rear to front and viceversa. After making and appointment they refused to rotate the tires. They wanted me to buy new tires when I didn't think I have to. They were excellent selling me the tires, not so gentle providing me with service. Done as a customer, read more

Love this place!!! They are the best. Got all my tires this week! Maggie is now already to take her car to college next month!

If I could give a 10 star review I would. The staff was beyond professional. I went in to get a tire patched and when they were done I asked how much. They said it was free. they Treated everyone with respect. Will be going back when I need tires. Thank you read more

They are always professional and friendly. They are busy. So, don't show if you're in a hurry. They do a nice job and customer service is outstanding. read more

Had new wheels and tires installed and they sent me on my way missing a lug nut. Thankfully I noticed when I got home, otherwise I could have driven thousands of miles without it. Dissapointed in the lack of attention to detail which led to a safety hazard. read more

Well, it appears that Discount Tire is great on the front end, but the service after purchase comes only as a convenience. I tried to get my tires balanced and rotated and was told they were too busy to get to it. I was told at the time of purchase that i could just stop by and they would get it done. No big deal. So I had to go elsewhere today to get that done and pay for it. I feel I am paying for a service again that I already paid for when I purchased the tires. Sorry, but my first and last purchase there. read more

I needed 4 tires and it had to be a special size. They looked at it showed me what they had and it was a super price and I even got a $75.00 Visa card in the mail. Hats off to them. Good group to get tires and service from!! read more

Discount Tire - 2012 Dodge Durango - Tires Near Me - St. Augustine, Florida

Purchased a 4 tire set of Hankook. Very wary of putting these Korean tires on my car. I have always used a name I have seen or heard of. These tires are AWESOME they grip well on dry and superb in the rain, smooth riding and super quiet. I have 12000 miles on the tires with very little wear. Service in the store is fast and professional. I recommend them anyday. read more

This is a company that cares about the customer. They will be honest with you and even saved me $150.00 by informing me that i did not need all of the cr*p that tires plus quoted me. The customer service was outstanding and unmatched. From the moment i stepped out of my vehicle i was taken care of. Thank you. read more

I've been coming to this DT for the last five years - I've bought several sets of rims and tires from them for our vehicles and will only purchase them from these guys. They are experts on tires and wheels and will give good advise but don't try to upcharge. Very good selection and prices. The facility is clean, and the employees take good care of your vehicle. The waiting area has a big window to the garage bay so you can watch your vehicle being worked on. There are a lot of customers, so it is best to make a reservation. read more

This is the type of tire store that every other one out there should look up to. I have always read good things about DT, so I ordered some tires and rims from them, brought them over for installation/tpms/balancing, and even though I arrived 15 prior to them closing, they were friendly and courteous. Small details like the staff holding the door open for customers for example is a sign of customer attention. Prices were as explained over the phone, and no surprises were found when being rung up for the total. A clean and bright customer area has a window looking into the bays where the work is done on cars. All the staff looked educated, clean and I never worried about what was being done to my car. I never had the urge to hover around them to remind them not to over torque the lug nuts with an air gun for example...things that most places I've been to, don't care about, and mess up even simple tasks. Overall, a great experience (even though we are talking about tires), will only recommend DT to people looking for tires/rims, and the great things I've heard lived up and exceeded my expectation. Great job Discount Tire. Keep up the great work! read more

These guys are awesome they took care of a mfg warranty claim I have been trying to resolve for some time and they didn't even sell me the tires read more

I had intended to buy 4 tires at Tire Kingdom in a buy 2 get 2 "sale" but after realizing I would have to pay $170 for a "value package," and that the price would be more than full retail price, I went to this Discount Tire store on SR 16 near I-95. I had been here before to have them check my air, and they were always great. I knew the tires I wanted, Discount Tires ordered them that day and I had an appointment for 4:00 PM on a Monday. The place was very busy and they did not start on my car until 4:40. I do not think they have enough people working there, but EVERYONE was professional, courteous, answered all my questions. They have clean restrooms. They were totally awesome. I was there about 90 minutes, which is why I debated rating them 4 stars, but everyone was working their tails off and people just kept coming in, even though there was no sale on. They close at 6, a lady came in at 5:45 and they said they would stay over and get her tires done that evening. They broke off a piece of plastic on my plastic wheel cover so the cover would not stay on. Now mind you, the thing is plastic and 12 years old, so I imagine it was pretty brittle. The tech brought it in and apologized that it had broken. He said another wheel cover was missing. I believe the other wheel cover was still there that morning and I said so. It might have fallen off that day, I honestly don't know. But here is why I rated them 5 stars: Louis at the desk said he would order 2 wheel covers for me at no charge and call me when they came in. Now THAT is outstanding customer service! I might also add that my total was $50 less than the "sale" price at Tire Kingdom for the same 4 tires, and I am getting a $75 rebate Visa card, meaning I am saving $125 over Tire Kingdom's "sale" price. I am never shopping around for a tire sale again, but just going here. read more

Exceptional customer service. Efficient, excellent care of my auto tires and spare. Thank you.

We came with some problems with our tire, they were really nice as we waited for them to fix it for free. We didn't pay anything and it was worth the wait to avoid any more trouble with the tires read more

Thank you discount tire for fixing our tires with a smile. We were on a long drive home on 95 and it could have been a very bad day but thanks to you all, we made it home safely. read more

I've been buying tires for a long, long time and this has been my best experience ever. The manager is a pro. He answered every question with a smile and offered great advice. This place runs like a fine tuned watch. The place was fairly busy and I was in and out of there in under 45 minutes. I highly recommend this tire store. read more

Made an appointment, specifically asked if they stick to times committed and they said yes. Showed up 15 minutes early. They said tire repair will be done in 45 mins. Explicitly assured me that they would get it done in time. An hour plus later they have not even pulled the car in. Reschedule is their answer. Disappointed. Called in a favor to have my kid picked up from school while I am stuck here. The employees may be polite and all but Don't trust their commitments. read more

I have bought four sets of tires this year from the Saint Augustine Discount Tire outlet. Installation was fine for all four sets. For the most recent set, I was told on Saturday to come in Monday morning - they had no installations lined up. I went in, waited nearly an hour to be told it might be another hour (two more appointments were put in front of me before they could get to me) before they could even start. I had other plans for the time, so had to leave - 2-1/2 hours wasted plus a 25 mile round trip. They told me they had to service their appointments! Since there was no mention of an appointment when I spoke with them Saturday, I simply had to wait - or come back. I went back the Tuesday and spent a reasonable time waiting for the installation - this time I had an appointment. When I said I was not satisfied, their desk person asked me if I was upset because they were busy! Might as well have spit on me while he was saying it. Needless to say, not going back. read more

We had a slow leak this morning. I drove over and the guys checked out my tire, repaired it and I was on my way. They were helpful, efficient and very courteous. I would definitely recommend this store and would go back there again. read more

Got a flat tire on 95 on our way to Atlanta, stopped here because it was the first place off 95 we saw. Johnnie helped us out and he was great, really upfront and didn't hassle us about buying anything we didn't need. The price was so cheap and the service was quick. Customer service was awesome. I wish they had one of these closer to my home in south Florida read more

Outstanding! Very customer oriented and friendly! I was very impressed with every facet of doing business with these folks, looking forward to having to replacing the tires on both vehicles. read more

The customer service here is amazing. I came in to get new tires yesterday and was met with nothing but knowledgeable and courteous staff. They don't try to sell you more expensive tires than you actually need. It only took them about an hour to put on four new tires with three customers ahead of me. I was very impressed with their selection and warranty options. I will be back!! read more

Awesome staff, very attentive and well trained! They took care of a problem that another discount tire created on my car! They went above and beyond to solve the problem and they were highly referred by my father. Great service! read more

Quick and Easy!!! I know nothing about cars and they made sure i understood everything before I purchased! Thank you for your flawless service! Would recommend anyone to go here ! read more

This is unquestionably the best tire store I have ever received service at. Store was spotless and every person at the store was very nice. Showed up at 6:00pm on a Monday with a tire leak. They opened the front door for me and then serviced the leaky tire free of charge. Highly Recommended read more

Needing to replace 4 truck tires while I was on vacation, ran across these guys. I glad I did, Bryan the manager runs a tight ship. This place is full of awesome sauce. Quick quote, competitive price, superb service, and extremely polite and efficient employee's. The shop and sales/waiting room are clean and organized. There are several walk to restaurants available to grab a bite, while you wait. I went for breakfast and when I returned truck was ready. Doesn't get better than that!!! read more

After a very frustrating morning with a leak in our tire, the staff was very friendly and helped us with the tire. It was a long wait, but only because they had so many other customers who got there first. They were incredibly kind! Checked all my tires and took out a screw from the one that was leaking...... all for free!! read more

I found a nail in my tire due to some local builders and needed my tire patched. I called Discount Tire and they said to come right down and they will help me out. Not only did they fix my tire but they did not charge me. Please note I DID NOT purchase my tires from them (my car is brand new). While I waited I watched and heard the conversations from the sales people and not once did I see them try to push higher price items. In addition the sales people had very positive attitudes and we very friendly. Needless to say that when I do need tires, Discount Tires will by my first stop. Nice Job, Keep up the good work. read more

We were so bummed about catching a leak in one of our tires while we were on the way to Orlando to catch a flight. I called Discount Tire 10 minutes before they opened and they made sure they had just we were looking for. Christian made sure we were well taken care of and on our way with just enough time to catch our flight. Great customer service and a speedy wait time! Thanks again for getting us on the road. read more

Longtime customer. Ive bought multiple sets in 2-3 years. Atleast 2000 dollars in tires. Called in for tire leak repair. Said come on in well take care of you real quick. Drive 40 mins to them they tell me 2 hr wait they got busy. Are you kidding me!? I called in that is the whole point. Lost me as customer. read more

Went in this location to get pricing on 4 tires. Only 2 others in the lobby at the time. No one was available to address our needs, so after waiting about 20 minutes, we walked out. Door shut behind us and the Tech actually came RUNNING out asking how he could help us. Then, he suggested a payment plan, which I thought was weird, and started talking about what kind of tires he thought we should purchase. We had the cash in hand, but after learning the tires WE wanted weren't in stock, decided against ordering them. Husband decided he'd look elsewhere because the wait just to speak with someone that day, when they weren't even busy, was unacceptable. Two days later, nail in my car tire. Benefit of the doubt, I went back to this same store. Again with the waiting...about 15 minutes this time, until a young kid finally asked me how he could help. He said it'd be an hour wait, which would have been 6pm before they could even get the car in for review. They close @ 6. Guy said it wasn't leaking too bad & scheduled my appointment for the following morning @ 10:15. I had to work, so my husband took the car in, which he wasn't too happy about in the first place, but it was close to my home, so I chose to use this store only out of convenience. He arrived on time for the give appointment time. Almost 11am before they FINALLY pulled the car into the bay. Now, it's after 11 and my husband is still waiting. Store is understaffed and, they've proven to both of us, they do not respect, or appreciate, a customer's time and/or money. Not only did they lose a pretty good sale, almost 2k in tires, they lost any future business from us. Hopefully, this chain will get a manger on board to work on scheduling and customer service issues. read more

Bought a new tire after mine blew out on the highway. Came to them for their promising reviews but the visit was the exact opposite for me. Money went to waste because the next day my NEW tire was flat. Not worth the time waiting for low results. I'll find somewhere new once I get my money bak read more

Wow!!! Picked up a nail in my tire on way home from work. Stopped by this place and they said they would repair it for free! Unbelievable...I guess I know who will get the first crack at my new tire business going forward! read more