I found out that I had a flat tire at 5am this morning. Had to bring family to Tampa and decided to…read morebe at Mavis at 7.30 am. They open up at 8. The "manager" was there and after explaining it was a bit of an emergency he said, my guys will be here at 8". No problem, I will wait. They took my car on the lift at 8.05 and started working on the flat tire. So I thought. At 8.45 I look in the workshop and the hood is open. A mechanic is checking the front brakes etc etc. I ask why the hood is open for a flat tire? "We always do a multi point inspection sir!" So I asked if I gave them permission to do this as my car just had a full service of 800$ at my dealer one week ago. The front desk told me that this is State regulation. What???????? There is only one person that gives you permission to open up the hood for an inspection and that's me! What a bullsh!t nonsense. When I said you only do this to upsell me things I don't need they became angry. Well so did I......... very angry. I told you I was in a hurry and you just wasted 45 minutes without telling me. Another customer came in and he was told they would do the inspection. The guy laughed and said, no way (as well) When I (once again) spoke to the front desk guy and told him I was not pleased he pissed the payslip under my nose and did not want to talk to me anymore. That made me even more angrier so the manager threw me out! I went to Mavis with 3 of my cars since they opened up in St Augustine. They never did this in the beginning. They lost a good customer for ever!!!!!!!!! By the way their hourly rate for a mechanic is 158$ per hour. You better realize this! This is close to what a consultant charges per hour! I HAVE to give one star, but none would the best here. UPDATE: I FOUND OUT 3 HOURS LATER THAT THE TIRE IS STILL LEAKING. My advice, avoid the place at any time! LAST UPDATE (I promise) I called Discount Tire on the 16 in St Augustine. I could come bevrucht away. Arrived and was shocked. Min 50 customers, full workshop. Iff course...... they are next to the I95 on the Saturday after Christmas! I thought, this will cost me the rest of the day. Very, very friendly staff. And honest. Within 20 min the technician called my name. He's ready. Huh? Yep, there was a hole in the center of the tire. Easy repair. So Mavis screwed this one up completely! I got ready to pay and thanked him for the quick service. No need.... It's free. Excuse me? No not charge for this. Unbelievable. So I tipped the guy 20$ and left as a happy bloke. Guess who will do my tire stuff from now and won't? Exactly!

Made an appointment to have my oil changed at Mavis. I left my car and told them to call me when…read moreready. They called me an hour later. I missed the call so I returned to them thinking they were calling to tell me my car was ready. Wow was I wrong!! I returned to find my car on the lift w/all 4 tires off!! They told me they did an inspection (which I never asked for) and said, based on the manufacturer's recommendations, suggested I do a whole host of things from struts, shocks, to radiator flush's and much more, totaling $2300!! At this point the oil change still wasn't done! Fortunately I know something about cars. This is how you take advantage of seniors and those who are not knowledgeable with cars. Be careful when going there, you might get more recommendations$$ than you want. Never again will I come here!

This shop and the other shop for big trucks are go to mechanics in St Aug. this place is very…read morereasonable on price and does great work. Wouldn't take cars anywhere else

Came in for my 8am oil change appointment. I had been in before for my 2009 Camry. Now I brought in…read moremy '22 Camry. It was quick I waited about an hour not bad. I received a recommendation on my 4 tires needing to be changed; tread was worn, advised it could be dangerous when the roads are wet. First quote was about $1100, I declined because I wasn't expecting it. Shortly after the man that checked me in said he could add a discount if cost was an issue brought it down to $953 tax included. I did schedule that service out 2 weeks. Nonetheless insie was clean, spacious, there wasn't a list of "to do's" like the dealerships hound you for. It also didn't take super long like the dealership does even with an appointment. Kind, friendly service, no pressure buying.

Deceptive!!! I just left your facility after getting an…read moreonline quote (with a quote number emailed) and was charged double the quoted price. I would never go here or recommend this company and their bait and switch tactics. I am calling the Florida Attorney General to file a complaint under The Florida Deceptive and Unfair Trade Practices Act (FDUTPA)

So far so good. Brought my car for oil change and seemed like the layout and system they have…read morechanged. All new people except one guy who's leaving...but overall I would come back. They seem nice and had a manager finally who professional

I had an appointment for oil change and tire rotation. It took two hours for oil change and they…read moreforgot to do the tire rotation. I will never be back to this place. Do not waste money and time. Take your vehicle somewhere with better service and will fulfill the appointment.

Had the auto body team undercoat my jeep and they did a great job…read more All the people in the office were a pleasure to work with, even the cat. ( she's great she acts like she's a dog) so friendly Just like her coworkers

Fast service, gave me a great deal!!! Love my Michelin…read moretires! Found a set for my vehicle rated for 80,000 miles. Unbelievable value!!!

I was in and out in an hour the service was 4 new tires. While I wasn't thrilled to drop $1K my…read moretires are new and insured. It's a good value.

Good honest and friendly staff. They took care of my Focus and now take care of my Frontier. Brand…read morenew truck, had a little wandering when driving straight. The dealer found nothing wrong (according to them). Took it to this Tire Kingdom and they ran an alignment check, found a small deviation, corrected it and the truck drives perfectly. I have used them many times, their tire service is excellent and I prefer to drive up to use this store, even though I live in Palm Coast and have a location closer to me.

Had an appointment at Tire Kingdom for an oil change today. I was told upon arrival at the…read morescheduled time, that they were running behind due to some "walk-in" customers. After waiting for an hour and with my car still in the parking lot, I informed the counter agent that I was leaving after waiting for an hour. So what is the point of taking an appointment. Kinda like the Seinfeld episode regarding rental cars. Within the next few months, I will be in the need for a new set tires but will pursue those elsewhere. My advice is to avoid this place.

From out of town, traveling on vacation with our kids. We had an emergency with our tires. Stopped…read morein because they were the nearest tire store. They treated us so kindly and professionally. Repaired our tires within an hour even though they were super busy and afterward told us it was on the house. This is the sort of place you hear about second hand and think the story has to be an urban legend. Incredible experience.

I was in town for a family reunion when about 30 minutes left in my three hour drive to town, my…read morecar started making a weird noise. I would only be in St. Augustine for 24 hours, but I was going to have to make a six hour drive after the reunion. So, I wanted to get a diagnostic on my car as I was worried the noise belonged to a problem that could cause my car to breakdown on my drive. My aunt who lives in town recommended this place to me. I made an appointment online for 8 am the next day, and it was super easy. I got there right when they opened and as I was walking in, I noticed they were already getting pretty busy. There were four people in front of me in line and three people behind me. However, they were quick and efficient. I told them my issue and what I wanted, and dropped of my car and was out of there in 5 minutes. At 1:30 I got a call about what the problem was; it was my compressor. They said it needed to be replaced or recharged, but I had it replaced in September. So they went ahead and recharged it, but at 3 pm, I got a call that it didn't work and should go back to where I got it replaced. They were very nice and when I went to pick up my car, they didn't charge me a thing!!!! I also noticed once I left that they filled my tires with air. They were awesome.

Reasonable pricing and good customer service. Repairs…read morecompleted in time as promised. Like that they are open on Sundays.

I have been using Goodyear for a couple of years now, their service has always been pricey, but I…read morefelt their knowledge of automobiles was satisfactory. After the installation of struts and shocks, I noticed a missing finish piece on my wit/ hood missing, I went back to see if mechanic had forgotten to reinstall the trim piece, they played dumb and claimed it was not removed by them, and had no knowledge of how it was missing To make along story short, I will never go back there again, it cost me 55.00 to replace, they lost a good customer!

Used to love tires plus went there for any need or worry. Till I just called the store for a quote…read moreon a ac compressor. Carlos was very rude and acted like I didnt already verify the issue. Then proceeded to not quote me and tell me that the ac system is very difficult. And it might be the condenser. Which normally I would have agreeded with if it was in the shop. Never using tires plus again.

Honest, clean and friendly staff. Val worked with me to afford the 2 run-flat tires and offered…read moreadvice for extended tire life.

After my car was towed here following an accident, I discovered all of my personal belongings had…read morebeen stolen from the vehicle by the driver of the tow truck. The front desk employee promised to follow up but never did, despite multiple attempts to contact her. Two weeks later, I was told my car had been sold at auction without any notice. When I asked to speak with a supervisor, I was denied access to any further information. I am pursuing legal action due to the theft and mishandling of my property. This business needs to be shut down.

Unfortunately, I did not have the opportunity to read the reviews which are not good on this tow…read morecompany, they were sent to me by my insurance company. When the driver arrived he said he could not get into my car (Saturn Sky) because it was "too small" he would not fit, so I would have get into the car to guide it up onto the the flatbed. WTH! my car was towed to Discount Tire few miles away. when I got home I realized that the tow truck had completely scored my driveway. I assume there was something underneath the truck dragging so there were big gouges in my concrete driveway. Then after my tires were put on my car it was not drivable. I took it to an automotive shop. They said that the tow truck driver had hooked his tow cable to my tie rod and bent tie rod, making my car not drivable. My insurance company contacted them. They lied through their teeth and told them it was my fault, that I bent the tie rod when my tire blew out which is impossible and BS, and blamed me for their incompetence. it cost me over $500 to replace the tie rod and to get the car realigned. DO NOT use this horrible company ever!!! no wonder they're not accredited by the Better Business Bureau.