Last night my axle fell out of my SUV and Austin came to tow my vehicle. I was expecting for a towing person to come and yank it up onto the tow bed but he was careful so that it didn't cause any additional damage. He did a great job. Thank you Austin for the care you took and professionalism. read more

Car got towed from Buccees on a Saturday I arrive Sunday spoke with tow company they told me for one day my tow was 435 they named various fees when I went bck to Buc-ee's they confirmed that that the tow company lied about the tools they used. I was told they had to use a dolly to tow my car. The manager at Buc-ee's Robert confirmed that wasn't true they also charge me for mileage n overnight. At this point they was price gouging .The mileage was wrong they charge me after he fee. To find out it was 9am when they towed my truck . I talk to an employee of NFT bout the price gauging he then said ok my Boss change it so it now 342. Now tomorrow will be the 3rd day my truck is there n the will put a lien on my paid of truck which will go up 350. The owner tell me after 4:30 they office close but they are 24hrs but it's additional 50 more for after hrs. So I rush get a ride b get in the rd bout 9:30 I call n say I'm in Daytona got. a blowout. The employer of NFT tells me there's no one to assist its to late so come tomorrow, knowing tomorrow the will put a lien on my truck n add 359. I was denied service to get my vehicle he said he has no one to do my paperwork but the owner tells me they are 2hrs n jus call like 20 mins prior so someone can be there. . So I turned around and went home because I couldn't get my car because no one was available but now I have to pay 717 because they neglected to have someone available yo get my vehicle for me. These ppl are crooks n scammers my truck is paid off n they trying to add all type of fees n lien so they can keep my vehicle. Tried to talk owner no one will notify him. Please someone direct me to the appropriate ppl to help me solve this situation. This is a janky towing company business must be slow they are price gouging adding unnecessary fees knowing they haven't used no dolly. I rate this company a -1 I'm seeking for legal help read more

what kind of place doesn't allow you to pay with card especially with how much you are charging for people to get their own car back like that is f*cking ridiculou. read more

Austin backed into my car and told me it wasn't his problem to resolve. very unprofessional

Austin was a comforting person to talk to after my daughter's car battery died and couldn't be jumped. He was quick, very kind to speak to, and capably brought the car to the dealership. He sent me texts to keep in touch until the job was completed. (It was late at night.) read more

My truck broke down on 207 by i95. Immediately when I called they were on the way to help. They brought a tow truck and took great care of my truck and towed it slowly to ensure everything was safe. Gabriel was my driver and he was the nicest tow truck driver I have ever met. Service was top tier, customer service was top tier, and I couldn't have asked for a better experience in a time of stress. Thank you Gabriel, and THANK YOU North Florida Towing. I will gladly recommend to anyone and everyone! read more

Always fast to respond and competitive prices! Thank you NFT. They go above and beyond d beyond for us.

One of these drivers just hung out of his window screaming and cussing at my fiancé on 95 as she's trying to navigate around a bike down accident. Professionalism? Courtesy? In a company vehicle? We'll see what song he sings to me. I'm not a 110lb woman. read more

North Florida Towing - This is him. - Towing Near Me - St. Augustine, Florida

Wry bad service they also damaged my car. Ripped off front bumper and bent my front lower control arms.

Worst. Rude. Left marks all over my vehicle. Charged way too much and left me angry. I would never use this company again.

My car broke down, called my roadside assistance through my car insurance company and they sent North Florida Towing. The guy came quickly and although it was a bit hard to understand him with his accent, he was fairly pleasant. He took it to the dealership and then called me to say he couldn't leave my car because the front gate was closed. He said he could take it to his facility/lot then take it back to the dealership the next morning but would cost me an additional $225 plus taxes. I didn't really have a choice as he said he wouldn't leave it outside the dealership. So I paid! The next morning I called the dealership and they said that was incorrect, that the drivers should know there is a way to leave the cars when they are closed. After contacting the towing company, they are placing the blame back on me and refuse to refund me the charges.... What a scam! Playing dumb so they can charge you more money outside of what they get from the insurance company. DO NOT USE THEM!! read more

Had an issue with my car and no one would pick up at 2am. Called North Florida Towing and they picked up immediately. Git to me in 10 mins and were ao informative. Thanks to Gabriel for his help. read more

Three weeks ago, I was driving my Ford E-350 south on I-95 towards Port St. Lucie FL. At 2am while driving, my flywheel broke apart which left me stranded on the shoulder (at the time I didn't know it was the flywheel). After calling a few towing companies at 2am I was told they either didn't have anyone at that time, or they were too busy to get to me until the morning. So, after talking with the owner of North Florida Towing, he said he will send his "Mechanic- Tow Driver" who should be able to diagnose what happen with my truck; and the charge would be $400 to get me towed to his location. Although, I thought that was extremely expensive I agreed because I was stuck and tired. When the driver came, he said it would cost $450!!! I told him the owner had told me $400. After we arrived at his lot, he said my engine was lock up?? (Again, I found out later it was a broken flywheel) Being as I couldn't deal with the truck that day, I decided to leave it there and arrange to get it towed back to South Carolina by using U-Ship. That was a nightmare!! Every time, I had a committed towing company it always seemed not get towed, so 14 days later the truck was still at North Florida towing's lot. After talking with North Florida Towing and explaining my situation. He said that I owed 14 days of storage Fees. At $35 a day $490!! (Wonderful Person). The strange thing about North Florida Towing location is there is a auto shop on the same property actually it's all in the same building. So, one would think a towing company and an auto shop all in one location, YEAH!! NOPE, THE OWNER RESENTLY TOLD MY THEY ARE SPERATE. REALLY !! Why wasn't I suggested to allow the auto shop to take a look at the truck to see if it can be repaired!! THE OWNER SAID HE DIDN"T WANT TO BE RESPONABLE FOR THE OUTCOME FROM THE AUTO SHOP. Is the shop that horrible?? BUT WAIT A MINETE, DIDN"T YOUR MECHANIC TELL ME MY ENGINE WAS LOCKED UP !!! First I was given I different amount for the tow charge. Second, I was charged for a storage fee that was absolutely unnecessary if the auto shop would have repaired the truck and this would have been a 5-star review. I would avoid this place like the plague! read more

North Florida Towing saved our day. I had locked my keys in our car at a park in Ponte Verde. I called North Florida towing and they said they'd be right out. And they really were. They got there in record time and managed to get our very stubborn lock unlocked for a really reasonable price. So grateful. read more