Finding a shop you can trust with an older vehicle isn't easy. I brought my Tacoma to Eddie's…read moreSmooth Refinishing for frame preservation and underbody restoration. Eddie was straightforward throughout the process, and the amount of work involved was obvious once I saw that the bed had been removed to access and treat areas properly. What impressed me most wasn't just the work itself, but how they handled a concern afterward. When I found a few areas that I wanted touched up, Eddie immediately acknowledged it and worked with me to get it corrected. No excuses, no runaround. That level of customer service is hard to find today. If you're looking for a shop that takes pride in its work and stands behind it, I wouldn't hesitate to recommend Eddie's Smooth Refinishing.

Eddie and Liz did a fantastic job. My 1986 Firebird had sat in my parent's barn undriven for almost…read more30 years. Clearcoat was failing and interior and engine compartment looked old and tired. After Eddie and Liz worked their magic, I doubt it looked this good on the showroom floor. They really take pride in their work and work to make sure you are happy with the results.

John and Angel were awesome! They were very efficient, pleasant to work with, good communication…read morethroughout my repair, and my car looks as good as new! Highly recommend.

My 2022 Chevrolet Tahoe was returned from Crash Champions St. Augustine (#0688) with visible mold…read moreand standing water beneath the second- and third-row carpet after a bumper and sensor repair. The manager on duty confirmed the shop has no surveillance cameras and initially denied all responsibility, offering only to "detail" the vehicle despite visible mold and moisture. Because of that refusal, I was forced to open an insurance claim for shop negligence. Only after that claim was filed did the shop reach out saying they wanted to "take photos" and "look again," which I declined due to the biohazard condition and lack of secure indoor storage for vehicles at that facility. And quite frankly hostile nature, saying I wasnt being civil. I gave them every opportunity to fix this before escalation. This incident has been formally filed with: * Florida Department of Agriculture & Consumer Services (FDACS Case #2510-01788) * Florida Attorney General's Office * Florida Department of Highway Safety & Motor Vehicles (Region 3) The vehicle remains contaminated and will not be returned to this location. All evidence--including photos, call logs, and insurer documentation--shows the damage was discovered within hours of pickup. Date of service: September 25 - October 8 2025

The Gerber Collision on SR 16, St Augustine is a cut above! Brendan and his team are thorough and…read moreprofessional. They were recommended by USAA for repair following an insurance claim. (Not my fault!) The repair was accomplished within a few days; great workmanship! My wife had body work done by Field's on her Mercedes so I have experience with poor service! Congratulation to Gerber. Keep up the great work!

We took our 2021 Yukon AT4 into Gerber to handle an insurance claim and address a few random dents…read morein the car. We could not be more pleased with their customer service and workmanship. Working with Brendon (GM) and his team was seamless from the first contact to completion of the work. Additionally, the pricing was reasonable and fair. We especially appreciated their text updates on the repair progress so we could plan around it. We won't go anywhere else if we need auto body work in the future!

This company did a great job fixing a dent in my new 2026 vehicle. The owner takes pride in his…read morework and is reasonable in price.

They showed up to repair a dent on my 2019 Subaru Outback. I knew that it would be tough, being on…read morea bodyline of the car. He showed up and worked on the car for about an hour. He told me that this particular dent was not workable due to its location and the make of the car having reinforcement in the door. He packed up his stuff and was ready to leave. I asked him what I owed him, and he was not willing to take any money because he was not satisfied with what he had done. When I looked at the car, it was SIGNIFICANTLY improved. He did manage to remove a lot of the unsightly dent and clean off the paint from the other car that smacked into my door. I gave him some cash anyway. As I mentioned earlier, I knew that it was tough dent due to the location and the physics of the repair. I only wanted some improvement, and he certainly did that. I will be using him in the near future for my other cars. Thanks. Chris S. St. Aug

I'm incredibly lazy about writing reviews but my experience at O'Steen's Auto Body was so good that…read moreI feel I OWE it to others who may be wondering where to take their vehicle, so here goes nothing: I highly recommend them if you're in Jacksonville and in need of collision repair. I FINALLY took my vehicle in on Tuesday to get my front bumper and grill replaced (hit a tire shred on I-4 about 6 months ago) as well as my rear bumper (rear-ended by a drunk driver that fled the scene back in 2013 and was too pissed to fix it). The entire team was professional, pleasant, seamless with my insurance company, and got it back to me on Thursday - 3 days. Dropping on deductibles isn't ever fun, but they made is as painless as possible. Thanks Bruce!

Job well done under the circumstances, I had to bring my vehicle in there because of obstruction in…read morehigh water! They got me in. They repaired the vehicle quickly and kept me informed the entire time! would highly recommend anybody that needs an Auto Body repair this shop. Although I hope I don't see them again lol A+

So I broke down in St Augustine this past Sunday. The St Augustine police department called these…read moreguys to tow me 3 Miles. They said they guarantee they would be there in a half hour or less they arrived one hour later. They charged me $130.00 for that 3 mile tow. I have used ABC towing in St Augustine several times and the rate is always $45.00. I was told since the police called the rate is higher. I report you decide

We just moved from out of state and our car was damaged on the way. It needed to be towed to the…read moredealership so I went online. I called St Augustine wrecker which also goes under the name of ASAP towing. They quoted me $150 to go 12 miles. I called another company, ABC towing and they quoted $45. Buyer beware of this company. Charging 3 times the rate of a competitor is a rip off.