I found Ray's Collision through a local Facebook group search as one of the most recommended body…read moreshops, and my experience with them definitely lived up to the expectation. I also got an estimate from Caliber, but Ray's was better. Kevin was the main associate I worked with on the repair to my Mazda and he was very helpful and transparent. My car was even finished ahead of schedule and looks good as new.

Wow! TJ at Rays Collision just made my day! I used these guys before for a serious repair on my…read moreToyota. I had a minor repair for my terrain that I have put off for months because I didn't want to spend the money. TJ helped me out on the spot! Looks like brand new and the price was beautiful. This business has my loyalty, highly recommend!

Had my baby ( 2016 Tundra) bumper work done by Greg's They…read moredid an excellent job in bringing her back to new! I am beyond happy with their timely, professional work Their work is top notch!

Car was clean/detailed before I delivered for repair. When…read moreI picked up my vehicle 8 days later... the interior was filthy! This was their outward sign of their inward grace. WOW!!!! An example of saying you don't want to take care of your customers without verbally saying... you don't want to take care of your customers.

Very quick service. Thorough and mechanics know their stuff. No fuss kind of place. They do good…read morework and they charge a fair price.

Wow, although they were extremely busy they fit my car in since I had no air conditioning. They…read morewere prompt, efficient, and friendly. I'm happy for a job well done!

Highly skilled, amiable and affordable; they go out of their way to attend to every detail. I'm so…read moreglad I found them you will be too!

Larry and his crew were great. My car looked brand new. Extra care was given to specific spots on…read morethe exterior. It's obvious that Larry and his crew take pride in their work. We'll be back with another car.

This review is specifically for the service department. (I bought my car here in August 2023 and…read morethat was a good sales experience.) This review is explicitly about my first oil change (low miles, don't drive much). First oil change is free. I had an appointment. When I walked in, there were four employees working the service area at spread out desks. Not a single one looked up or acknowledged me. I stood in front of a random desk and said "excuse me, I'm checking in for an appointment." The young man looked me up in the computer and sent me down to Sheri's desk at the end. There was another customer standing there while she did things in her computer so I stood awkwardly in the vicinity while 2 other nearby service employees ignored me completely. When she finally got the other gentleman checked in (10 minutes, never offered him a seat) she checked me in. Never offered me a seat, said good morning, or used any sort of pleasantry that implied "hi, thank you got choosing us, we're glad you're here." She wasn't outright rude, just indifferent and had an air of being over it. I was directed to a frigid waiting room that has game shows blasting at full volume. 2 hours later, my car is finally done. The seats, mirrors, and steering wheel were moved, there wasn't any paper mat to protect the carpets, and it was wet like it had been through a sprinkler, but still covered in pollen. ‍ There are so many good places to choose from that offer timely, friendly and inexpensive oil changes. Next time I'll go somewhere that teaches employees basic customer service and respects my time. The free one was not worth it.

These dudes quoted me 5100 for changing valve cover gaskets on a Jeep. Wild. They were good, until…read morethe economy tightened and they started charging the absolute maximum fees they can get. I will never will step foot in this place again. Not for service. Not for sales. They burned their bridge.

Jesse was passed to me by a friend as we recently moved to the area. Bought a new to me truck,…read moreJesse charged 50 dollars to do an i section which is a good price. Its just him and another employee, they are closed weekends. A little difficult to get untouched however they are very friendly and professional. Wash or check only, overall a great experience. Felt very comfortable and like I wasn't getting inflated information to spend more money. Will be my shop until I move.

Amazing service. The team was able to save my car and would recommend them. Manufacturer had…read morediscontinued a part on the car and they were able to assist me in getting it fixed.

Carroll's recently moved to our area and we've been happy to have an indy shop nearby that…read morespecializes in BMWs and other German cars. In a short time, all of our cars have had a visit for either maintenance or repair - one of the repairs was a complicated turbo issue. And in of our visits, we've had good customer service and quality workmanship. We have been to other shops and feel like we've gotten fair pricing.

I have been dealing with this business for a few years and have not had an issue until now. The…read moreshop has moved to a new location in St Augustine. Scott failed to update his business info with the credit card processing company so my initial transaction declined. Scott clearly did not know how to use the new credit card system at his new location. He gave me an attitude like it was my fault he failed to do what he was supposed to do as a small business owner. I will NEVER do business with this shop again. I recommend you find another shop in Jacksonville, as opposed to making the drive(or tow) to St Augustine. I will be going to Sam's Automotive in the future.

OUTSTANDING SERVICE AND COMMUNICATION this is it! This team…read moreis going to treat your car like their own. From the first call to the repairs i was given a detailed list of what was wrong with my 2005 Nissan Pathfinder- I appreciated that he took the time to investigate what was really going on with the engine. cost was fair and less than I had anticipated. I also appreciated they were patient with me during pick up.

The owner marc is horrible and a scammer kept upping the price on me and didn't even finish the job…read morehorrible back yard mechanic if i could leave no stars i could