Hands‑down the worst dealer experience I've ever had. Hanania Chrysler Dodge Jeep Ram still…read moreoperates like it's the 90s -- high pressure, pushy sales tactics, and no interest in what the customer actually wants. My salesperson was cocky and kept trying to force any Jeep Wrangler on me, ignoring the color and configuration I specifically asked for. He even made me feel like I was being difficult simply because I didn't want the white, black, purple, etc. they had available. I had to leave, and they promised to run numbers and get back to me. They never called. Thankfully, I went to Bozard Ford and got a fantastic deal on a Bronco with a far better experience. I would never recommend Hanania. Avoid this place.

*ATTENTION* Please Do NOT Buy From These People! Please read the 1 star reviews for honest feedback…read moreinstead of what seem to be fake 4 and 5 star reviews. The first thing I want to note is that, in my opinion, so many of these reviews for this business are AI or otherwise falsely generated. It's very easy now for businesses to pay for or generate reviews and it seems to be the only thing these guys do well. I went to Hanania to see if they were in the market for purchasing our vehicle. We were in need of a tow vehicle and ours was on its last leg, so we thought we would sell it and use the money to put down on a new one when we were ready. Hanania was local and convenient. We were lowballed on the amount they gave us ($800) which seems to be the exact same offer as every other person who sold a vehicle to them regardless of the vehicle, but we weren't desperate and didn't have time to shop around, so we took the offer. They took our vehicle and told us that they would be mailing a check and that it would be to us in a couple of days. It took two weeks to get paid for the vehicle that they had already taken from us. We finally had to contact their general manager to get a check written for us that we had to travel to Jacksonville to pick up. That same general manager spoke with my husband, talked a good game, and assured us that it was a one time mistake and that he would personally take care of us when we were ready to purchase our vehicle....we fell for it. When the time came, we gave them another chance. Here's where it gets bad. We went to the dealership and spoke with "Jack". Jack said I was approved and he just needed to find the vehicle we needed and that he would let us know when he had one. So, we waited. And waited...when he finally called and said that he had exactly the vehicle we wanted and it was ready to be shipped to our location, we just needed to give them a down payment, so we did. They took money from our bank account. At this point, we are more than 10 days into this transaction. We then got a text from Jack asking us if there were any other colors that we would accept, we were very confused....wait, what? I thought he already had our car on its way and that's the reason we put $$ down. WTH? So, he gave us some lines about the color not being available and we continued on since we were already into the transaction pretty deep. When another week of us asking questions and getting no responses went by, I started getting more aggressive with my texts. Then we got a text that he was having trouble getting me approved. What in the absolute scam did I get myself into? At that point, we had already lost out on several events because we didn't have a tow vehicle. I decided to get the General Manager involved. When we contacted him and told him what was going on, he said he would "get in the middle of it". They still have our money at this point. After several more days of waiting, he texted us that there are no vehicles available that match what we need, but that we were pre-approved for a different truck on the lot and that he was going to text us a picture of the sticker and if we like it, he would get the ball rolling on it. The text with the picture never came....from the general manager (Paul). We messaged him and called and still no text. When we finally got in touch with him after the weekend, he kept telling us that he was still working on it. WHAT? At this point, Jack has stopped communicating with us entirely even when we messaged him. They still have our money. More than a month after we began the transaction, gave them a down payment, and communicated with someone as high up as we could go, we had gotten nowhere. I had finally had enough and told them that they needed to give me my money back. It took them almost a week to give it back. No apology, nothing. Just a text that said that it had been refunded. Then came the letters. They hit my credit with inquiries 9 times. Yes, that's right....9 times with hard inquiries. More than 40 letters in the mail about inquiries into our credit. These people need to be sued.

Our family of four plus a dog were about to drive back to Atlanta, when our car failed. Of course…read moreit was 4:45pm on a Friday. Fortunately we were less than 2 miles away from A1A Auto. I called them, and they were very helpful. They stayed past 5:00 for us, identified and fixed the issue quickly, and charged us a very fair price. We made it home that night. I could not have been happier. Thank you, gentlemen!

Developed a flat tire on A1A. It was close to closing time but pulled in to check out our tire…read more We were told that they don't work on tires but would do what they could to help so we could get back on the road. They found a large bolt and determined the tire was not able to be used so they graciously put our spare on and checked its pressure. The pressure was low so air was added to get us going. All this was done with kindness and genuine concern. They would not accept payment for services. We left feeling we had found a place we could trust for future auto services and will definitely go back when necessary. They were very professional. We appreciate the help and kindness. Jeff and Barbara

Had to have the drag link replaces in my wife's jeep before a long trip. I had the part and they…read morefit me in on short notice, work was done on time, fair price, and exactly as they said. No upsell or other pushy tactics that can be common at some mechanics. Would recommend them to anyone who needs repairs!

I had some issues with my car that needed fixing. Brandon was extremely helpful in walking me…read morethrough the process and coordinating with my warranty company. They were extremely quick with repairs. Will definitely use this shop again.

Auto Glass Guy saved me hundreds of dollars. Had what looked like a crack in my car's side window,…read moreand was quoted a replacement cost of the window by a major autoglass company. As side windows aren't covered by insurance glass coverage, it would have been several hundred dollars out of my pocket. Called the Auto Glass Guy to get a second quote. Auto Glass Guy responded quickly, asked some questions, did some quick research on the type of glass in my car model side window at no charge. He figured out it was a scratch in the tint film, so no glass replacement needed. Honest and knowledgable. Thank you!

Savino was very kind and great to work with. He helped me save money even after we had a hard time…read morefinding the right piece of glass I needed for my freightliner. He did the job quickly and efficiently, and the finished product was spot on.

Good Shop! Excellent Services! Always there when you need them, except Sat/Sun! In/Out in 1 hr!read more

Made an appointment, diagnosed, sensor delivered and installed in one and a half hours. The MOST…read moreEFFICIENT, HONEST service in my 40 years in St. Augustine! I have put them right up there with my air conditioner and generator folks!

They fixed a fender bender and did a fantastic job. Friendly, professional, efficient, and fairly…read morepriced. Highly recommended!

Straight forward, fast, and a good value. They completed alignment service fast, and good…read more I was in and out in about 40 minutes.

So, I live in Jacksonville, and had a hit-and-run car accident (not my fault, the guy ran into me…read moreand then took off) on Bennett Road just off University. My son, who lives in St Augustine, referred me to his buddie's body shop in St Augustine for repairs, necessitating a tow to St Augustine, about a 40 mile tow. Called Saint Augustine Tire Towing service (another BNI associate of my son's) and they were there within an hour or so. It cost $150, but I thought that was pretty reasonable all things considered. They were very professional and got my car down to the auto body repair shop in a very timely manner. I would recommend them highly.

We stopped into Hyundai of St Augustine to look at a used 2019 Honda CR-V. I saw it online and…read morereached out to Dylan Hart. He said the vehicle will be there waiting on us. We drove in from Jacksonville to look at it. * My daughter was in an accident last week which resulted in her vehicle being a total loss. She told me she wanted a white car with dark interior. For the last week we test drove 4 different vehicles types at various dealerships that she has always wanted in the past but could never get. When she was married she really didn't have a choice on what type of vehicle she had but now she does have a choice. The other 4 vehicles she drove she ended up not liking. At one dealership the sales consultant made her feel "stupid" and talked down to her so we left. Today at Hyundai of St Augustine Dylan was with another couple so he asked Jacob Gray (sales consultant) to help us. He was phenomenal with our purchase experience! He was so patient, helpful and super friendly. We've had two Honda CR-V since 2020 and loved each one. My wife had told our daughter all the safety features you are looking for are in the CR-V. For some reason she didn't want to look at it but when she saw this one at Hyundai of St Augustine and test drove she feel in love it! I have to say this was the easiest and best purchase experience we've had purchasing a vehicle in a very long time! All the sales consultants were very friendly. The office staff were friendly and seem to work well with all sales consultants. The finance manager where we signed all the paperwork was also very friendly and helpful. We arrived at the dealership at 3:30pm. Test drove the vehicle. Made the decision. Signed paperwork. They put gas in the car and we were leaving at 6pm. My daughter and grandson were so happy with their new car. Makes me happy to see them in a newer safer vehicle than they had before! So if you are ever in the market for a new or used car (Hyundai or other) I definitely recommend you come and see Hyundai of St Augustine and definitely talk with Jacob Gray!!!! He will treat you like family! Jacob even called several days later to check in on us to see if we had questions or concerns... Thank you Jacob Gray and Dylan Hart for a job well done!!!

I had casually been looking for a new car for the last year. Found a car on a third party app that…read morewas at Hyundai of St. Augustine. My experience with this dealership from start to finish was excellent. The salesman was not pushy at all. We communicated for about a week via email prior to me getting to test drive the car. In the end I got a fair price on the new car and exactly what I wanted for my trade in. Every person I interacted with at the dealership was very friendly. The dealership itself is one of the nicest I've been to. When I came to pick up the car it was detailed, fully charged and topped with a bow waiting for me. Was a nice touch. I definitely recommend Hyundai of St. Augustine.