1. Platinum Auto Collision

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Palm Coast, FL

Platinum Auto Collision

3.5 (6 reviews)
Closed • Closed

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Services - Platinum Auto Collision

Auto brake repair

Auto general diagnosis

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Recommended Reviews - Platinum Auto Collision

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8 months ago

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6 months ago

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1 year ago

Very professional, good service and excellent workmanship highly recommend. Personal experience has been extremely positive.

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3 years ago

They fixed my car door & it looks brand new! Great job. Staff (Dakota) was very professional & courteous. I highly recommend this place!

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2 years ago

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2 years ago

Small shop owner but did a fantastic job on the repair of a bumper. Quick service without costly repairs.

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Caliber Collision

Caliber Collision

(17 reviews)

Would highly recommend going to Caliber Collision in Palm Coast! Customer service was amazing, the…read morework done on our car was perfect and they communicated with us throughout the process keeping us updated! Kurt made what could have been a difficult process run so smoothly and was so nice throughout!

I have a jeep that got damaged by a golfcart, so had to get some work done. Called calibur to get…read morethings started, talked to Kurt the manager, and thought we had made a file for my work to be done. Called back and asked for Kurt was told he is out to lunch, and will call back(never called back.) I called the next day and he could not find my file and transfered me. Made plans eventually for drop off. I go to drop of and look over the damage with advisor, minimal a week or two. "I wont have your car for a month" exact quote. It will be 26 days if i get my car tomorrow. I did not get a rental because i have use of another vehicle and did not want extra hassel especially for a short time. Was also told about the abundent updates i would receive. I did not. I received a call with options on the runners. Either powdercoat old ones or order new, i said what ever is quickest and easiest. Other then that i had to reach out to be updated, after two weeks. I am told the runners are about to be sent to be powdercoated two weeks in to having my truck. Kind of mad because i said quickest and easiest and that became try something new and send runners to be done by third party at their descression(about a week). They said it would be a couple days. I got a quote 24 to 48 hrs your car will be done. Then at 48 hrs just before close i get a call saying your car will be done tomorrow and will call for pick up. I get no call and call before close. I am getting pretty annoyed at this point and am trying to explain to Kurt how this has not been handled well. He gets defensive and has a attitude with me. Instead of trying to understand my frustration at the lack of organization he is blaming the advisor not good as a manager and saying I am mad because i did not get the car back quick enough. Ignoring the multiple fails on their behalf such as lack of updates, callbacks that never happen, timeframes that come and go with no update, and overall duration of a simple repair. It is just past closing time as i had waited to hear from them and i starting to think he might do something to my car. I tell him I will come get the car now and he said no we are closed. As a manager why would you not just give the customer his keys and be done, because you are petty. Maybe even deranged enough to do something to my vehicle. If Kurt is still manager be careful Since picking up the truck i have upgraded the review, the work looked great and truck was spotless. We came to an understanding, and left with no hard feelings. The communication breakdown lead to unnecessary frustrations, but work was done well.

Tonys Touch Auto Repair and Customs - Fixing my issue of where a lug nut snapped off.

Tonys Touch Auto Repair and Customs

(4 reviews)

I Enjoy giving reviews and I take it seriously since I look up reviews to decide where to go. I…read morealso look to see if I can tell if any fake reviews are posted or done by businesses themselves. Well, I'm in the middle of driving from NY to Miami, FL. As soon as I crossed over into Florida from Georgia I hit heavy rain and soon after I felt a shake coming from the front left wheel area. It was on a Sunday. I sat at a rest area for quite a few hrs. I refused to pay for a Florida Turnpike Tow. I drove abt 20 min and then the shaking got real bad. I looked up where the closest Auto Repair Shops were. I seen many in a place called Palm Coast. The first place, told me they could get me in, but it would be later in the day and without looking couldn't tell me how long of a fix. He gave me another option of going to an Industrial address 15 Hargrove Lane where I could find multiple Auto Shops. I went to the first one I seen open was a spot that solely works on Mercedes and I'm guessing some other specific cars. But the young man there still got in my car and drove it for a minute and gave me his opinion on a possibility. Then both the young man and a very nice lady from the Mercedes shop both told me I should go around the building to UNIT 1 J called TONY's TOUCH AUTO that opens around 9am. When he pulled in at 8:45am I approached him. I gave him 15 min to get organized. He then put my Mazda CX-9 up on a lift and it didn't take him long to find the issue. A lug nut had come loose from the new tires I put on the day before and that loose lug nut broke off one of the bolts that hold the Lug Nuts. He then told me it could be 1 of 2 prices depending on if he would have to move any other parts out of the way. Well, 15 minutes later he told me it was good news, it's the cheaper price. But honestly the more expensive price would've been fine after being in a car for a 3 day trip instead of 21 hrs. But now even better news, it's 10:06 am , 1 hr after looking at the car and he just came out and said I'm all set. Wow!!!! Fast!!! I'm writing this review while a worker of his is taking my car for a test drive. My experience with this man, Tony and his business is 100 Stars if I could give it. If you're a man or woman or teenager, my gut tells me this guy is a place I would go to before anyone else. I asked him why he doesn't advertise , even this Yelp isn't set up, he says advertisements cost money the one time he tried and word of mouth is free. Well, I'm 1 person that will vouch for word of mouth, because anyone reading this, I would go there and let him be the first you see before trying anywhere else. Well worth it. I see he's working on motorcycles too for anyone interested. Have a good day, I sure will from this point on.

I almost -- note almost - hesitate writing this - as my history with Tony and Marcos is I'm in and…read moreout quickly when I need help and kinda want them all to myself - but seriously - Tony and team are truly the best - and honest to a fault. They have done terrific work on all three of our cars, and they stand behind their repair work! Tony is like a wizard at diagnostics and the little things only a true craftsman mechanic knows in the trade. Give them a shot, you'll not regret it!

Platinum Auto Collision - autorepair - Updated October 2026

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