Newfound loyal customer here almost don't want to do this review because they are hands down the…read morebest auto shop and I've been to many in Saint Augustine and as a girl I am always charged too much. I honestly don't wanna share the best kept secret. Why have a million mechanics when you can have two of the best? Price is right and the experience they have is second to none. Tell them the girl with the yellow car sent you!

I trust the mechanic at this shop. He practices with honesty and integrity. I have had only good…read moreexperiences with this shop, I highly recommended them. I know my car is safe and taken care of. Great value. Thank you for such great and honest work!

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.

I was referred to Tuffy's by a good friend. I have had such great service with Tuffy's on Race…read moreTrack Road. The staff are so nice. You feel welcome! You feel they are honest with situation and pricing.

Jesse was passed to me by a friend as we recently moved to the area. Bought a new to me truck,…read moreJesse charged 50 dollars to do an i section which is a good price. Its just him and another employee, they are closed weekends. A little difficult to get untouched however they are very friendly and professional. Wash or check only, overall a great experience. Felt very comfortable and like I wasn't getting inflated information to spend more money. Will be my shop until I move.

Amazing service. The team was able to save my car and would recommend them. Manufacturer had…read morediscontinued a part on the car and they were able to assist me in getting it fixed.

Extremely disappointed. To narrow down​ a persistent coolant-in-oil​ issue, I​ scheduled and agreed…read moreto pay for a full diagnostic after already replacing the oil cooler and head gasket myself, with the head professionally pressure-tested​. After dropping my car off, I got a call 30 minutes later (when I was nearly home) saying the mechanic "wouldn't touch it" because "too much work had been done and there'd be too many things to check." That reasoning makes no sense -- those are the same components they'd have to check anyway to diagnose the problem, whether I replaced them or not. After visiting their new location, it's clear they've shifted focus to easier, low-risk jobs on higher-end vehicles. They wasted my time and gas for nothing. I used to trust this shop, but it's not the same place anymore. If you actually need a real diagnostic or meaningful repair work, go somewhere else.

Another shop misdiagnosed my engine, I knew they were wrong and asked friends for a recommendation…read more WorldWide was repeatedly mentioned. I went in, they looked at it for free and spied no problems, asked me to drive it another couple weeks and come back for another (FREE) check. Sent me out the door with a clean bill of health and a bill of $0. I'll be back to see these guys for everything. Thanks!!!

One of the best mom and pop mechanics in the area. Patty was very accommodating with all my…read morequestions over the phone and a true professional in person. Austin who trouble shot my truck was very polite professional and knowledgeable. The atmosphere was welcoming the business looks very clean they have complimentary drinks and send you on your way with a little gift bag. Will be my go-to mechanic as long as I'm here, they also give military discount.

Great service! I'll be returning for regular maintenance and repairs. I called with a check engine…read morelight on. They got me in within the day, and called with a good assessment of what was wrong. Had the parts and repair done and back to me in the timeframe promised. They explained everything well and were pleasant and professional to work with. Thanks Legacy for keeping my old Jeep on the road.

Euro spec is super friendly and reliable. Steve was very helpful and responsive. I loved how…read morequickly they were able to run diagnostics and get back to me. They send a full inspection report to you (with photos) so you can make your own decisions on what services you want them to perform. I would definitely recommend and will be returning!

Went in to have my oil cooler replaced and within 50 miles of leaving their shop my engine blew up…read more Come to find out if they failed to prime the oil pump it will cause engine failure and they said, "tough" and proceeded to quote me 20k for an engine replacement. They caused the issue and then tried to charge me to fix their mistake. I wish I could give them 0 stars.

I was asked to leave a good review. I decided to leave an honest one. I purchased a used car new…read morebuyer may have a different opinion. When we sat down to negotiate the advertised price increased due to mandatory dealer add ons. I declined and was asked what I was willing to pay. I was told they could not accept that but would meet me in the middle. I agreed. When doing the paperwork, I noticed they reduced the add on and removed the mandatory extended warranty. I was told that was how they reduced the price but did not tell me when in I accepted. My wife was excited about the car and we drove an hour and a half to get there so I continued on. As i was signing i noticed an $880 increase, a charge that they could not explain. They removed the charge as a mistake. So, I have mixed feelings.

No STAR -- PROMISES MADE BEFORE THE SALE, DENIED AFTER THE WORK…read more I strongly caution anyone considering major repairs at Bozard Ford to GO ELSEWHERE. Bozard Ford replaced the engine and drivetrain components in my 2018 Ford Raptor. Before I approved the work, their service staff described the coverage as "bumper to bumper," said it would be like I had "just bought the truck," and told me I would essentially have a new drivetrain with a factory warranty. I specifically asked service advisor Mary whether the three-year, unlimited-mile warranty included the turbos and starter. I was told that it did. When I requested an itemized copy of the coverage, I was told it could be pulled up at any Ford dealership nationwide. Now that I am experiencing a turbo problem, Bozard Ford is refusing to honor the coverage as it was represented to me. Only after the work was completed did management provide a different and much narrower explanation of what was supposedly covered. That is unacceptable. If those limitations had been clearly disclosed before the repair, I could have made an informed decision about where to have the work performed. Instead, I relied on direct statements from their service department when authorizing an extremely significant repair. I gave Bozard Ford the opportunity to resolve this professionally and honor what their representative told me. Rather than stand behind those representations, they have left me fighting for coverage that I was specifically assured I had. My advice is simple: Do not rely on verbal promises from this dealership--regardless of how confidently they are made. Demand a detailed, itemized warranty document listing every covered and excluded component before authorizing any work. My experience has caused me to lose trust in Bozard Ford, and I cannot recommend their service department.

Never had such a POSITIVE car buying experience, just so happy. Our sales rep Tyler is an angel. He…read morecame in at 8 AM on SUNDAY, his day off, to make sure I was completely comfortable with everything. Nick in the finance office is a pure pleasure. Cannot say enough about this dealership.