Wow!!! If you are looking to buy a Toyota head straight to Beaver Toyota in St Aug and ask for Mike…read moreElkin!!! I decided I wanted a new Rav 4 and worked with Mike. It was an easy, honest, straightforward experience. I couldn't be happier with my new Rav 4, Mike, and Beaver Toyota!!! Highly recommend!!!! Lee

If you want a hassle free, no pressure new vehicle buying experience come down and ask for Jake! I…read morewasn't even the market for a new truck, we were here buying my wife a van and now here I am with a great deal and an awesome new truck.

I would like to give a HUGE shout out and THANK YOU to Minh! He was absolutely amazing to work with…read morefrom start to finish. Minh was incredibly patient and worked so hard, going through everything with a fine tooth comb to help me find the exact Tahoe I wanted. He took the time to look over multiple window stickers and vehicle details to make sure the Tahoe was truly exactly what I was looking for. He even drove all the way to Orlando to pick it up for me! I honestly haven't had this great of an experience buying a car. Minh went above and beyond, and I truly appreciate all the time, effort, and attention to detail he put into helping me. I would absolutely recommend Minh and the dealership to anyone looking for a Chevrolet. I will definitely be using him again and again for any future vehicle purchases. Thank you so much, Minh, for making the entire experience such a positive one!

Stay away from this place. The sales reps here are not looking out for your best interests. They…read moreImmediately will ask what monthly payment you can afford, with complete disregard to the price of the vehicle you're inquiring on. They do this to inflate the price of the car. The bigger issue is that I inquired on a vehicle back in march, and they would not tell me the price. They demanded to know what I was willing to spend monthly, which was not their business and has no correlation to the price of the vehicle. The biggest issue I have with this dealership is that they are clearly scammers. They want to know your monthly payment so they can milk every penny out of you and then when you decide to not do business with them they will call, text, and, email you EVERY DAY. You can opt out of their communications, but they will disregard it and continue to call, text, and, email. I inquired on a vehicle back in march and these people are still reaching out to me despite my requests to be left alone. I told them I bought from a different dealership, and then they gone as far to find my address and begin mailing me letters. I have proof of the opt out requests and if this occurs one more time I will be suing for harassment. It's completely unacceptable.

Shout out to Chris Toldeo, my new favorite auto tech. While driving from Sarasota to Long Island…read more(in an Audi) on a late Friday afternoon, my engine light went on and I was worried about breaking down along the way. I called this dealership and told them my dilemma and was treated like I was their most important customer. Chris spent over an hour going over the car, cleared the warning light and gave me the green light to continue home, which I did. As it turns out, I am in the market for a VW Tiguan and will go out of my way to make this VW dealership of choice. 5 stars! Thanks again Chris!!

So we bought a used Toyota RAV4 from this dealership, the sales person was very honest but the…read moremanager i was not impress, he would not negotiate with us, which in the back of my mind, SHOULD HAVE walked away but my husband really loved it, I didn't want to disappoint him, one month into it, my husband took it to get an oil and filter change, so far was told, cabin filter was black, oil filter was severely damaged and leaking, they said it was a good thing we brought it in. So, go with your gut even if it will disappoint your husband, for the price we paid, we could have bought a new one!!

Down payments threw the roof they say the do buy here pay here but want to check your credit. Guy…read morewas rude and unprofessional 4000 down on a 1400.00 dollar car ridiculous. Don't go there they act like u are bothering them. They claim your job is your credit they lie. soon as you go in to talk to them it's a huge blah blah blah they think they can over charge because your in Saint Augustine. Unprofessional bad customer service if any at all.

My son bought his first car yesterday. He's only 19 years old and needed to finance, so most other…read morecar dealerships would barely even talk to him. Rob was helpful from the beginning and it was a very painless process getting him into a nice reliable car.

They earned 0 stars. Stay away. Service will jack up the rates for their own benefit or perhaps in…read morehopes you'll buy a car instead of repairing yours. We just needed a transmission sensor and they quoted a whole new transmission. ‍

I'll give a realistic rundown of the car buying process here as of January 2026…read more Sales person Missy was extremely pleasant and easy to work with. Zero complaints about her. She was friendly and not pushy at all, gave my kids 1000 more snacks than they needed and was just all around great. That's where the good stops. This dealership advertised lots of things and didn't follow through with any of them. 158% of blue book trade in value Lifetime warranty included Zero percent financing $33,000 all wheel drive pathfinder I called to confirm what of these can be combined before driving 2hours each way with small children. The managers have to approve all the deals and basically said they don't really honor the advertising and sucks to suck. They use techniques like adding unauthorized down payments to make things appear cheaper than they are. They will also use your tax credit from your trade in to make it appear like they are getting you more for your trade in than they actually are. After all the negotiations nonsense they will take you into finance to try and sell a bunch of warranty products you don't want. When you finally finish this malarkey they do something we've never experienced in a dealership. They literally try and force you to see car insurance sales pitches that you don't want. At this point we had been there 5 hours with 2 tired kids and it was like a hostage situation. They then have the very sweet sales woman give you a survey on her performance. Her performance is AMAZING but I'm sure they use those surveys to make it seem like the whole process is amazing... it is not. At the end of the day we ended up with a decent deal but certainly not worth the 4 hours in the car plus the 5+ hours in the dealership and we missed out on the activities we intended to do with our kids while in town. Just a little added details, we looked at 1 car, knew what we were there for, and test drove just 1 car. Negotiations were done fairly quickly but the upselling was insane.

No STAR -- PROMISES MADE BEFORE THE SALE, DENIED AFTER THE WORK…read more I strongly caution anyone considering major repairs at Bozard Ford to GO ELSEWHERE. Bozard Ford replaced the engine and drivetrain components in my 2018 Ford Raptor. Before I approved the work, their service staff described the coverage as "bumper to bumper," said it would be like I had "just bought the truck," and told me I would essentially have a new drivetrain with a factory warranty. I specifically asked service advisor Mary whether the three-year, unlimited-mile warranty included the turbos and starter. I was told that it did. When I requested an itemized copy of the coverage, I was told it could be pulled up at any Ford dealership nationwide. Now that I am experiencing a turbo problem, Bozard Ford is refusing to honor the coverage as it was represented to me. Only after the work was completed did management provide a different and much narrower explanation of what was supposedly covered. That is unacceptable. If those limitations had been clearly disclosed before the repair, I could have made an informed decision about where to have the work performed. Instead, I relied on direct statements from their service department when authorizing an extremely significant repair. I gave Bozard Ford the opportunity to resolve this professionally and honor what their representative told me. Rather than stand behind those representations, they have left me fighting for coverage that I was specifically assured I had. My advice is simple: Do not rely on verbal promises from this dealership--regardless of how confidently they are made. Demand a detailed, itemized warranty document listing every covered and excluded component before authorizing any work. My experience has caused me to lose trust in Bozard Ford, and I cannot recommend their service department.

Never had such a POSITIVE car buying experience, just so happy. Our sales rep Tyler is an angel. He…read morecame in at 8 AM on SUNDAY, his day off, to make sure I was completely comfortable with everything. Nick in the finance office is a pure pleasure. Cannot say enough about this dealership.

We went to look for a used vehicle and we were greeted by Jason Gama. He listened to what we were…read morelooking for and showed us exactly the vehicle we wanted. Jason was never rude and never tried to push us to purchasing something that we didn't want or something more expensive than what we wanted to spend. Jason Gama was one of the best people I have dealt with when purchasing a vehicle. We also had a great experience with BJ Brooks and Daniel Dudley. I would definitely recommend them to anyone who is looking for a great reliable vehicle at a good price.

As a 60yr woman, I was a little intimidated having to car shop myself. I did my research and…read moreprepared myself to go into the Lion's Den of salesmen. I had narrowed it down to Toyota and Honda. At Coggin St Augustine, I was greeted by a salesman, Brandon Carter who recently moved to St. Aug. Brandon was so patient with me, answering all my questions as well as knowledgeable of the vehicles I was considering. His non pressuring sales approach won the sale. At Toyota, I had Beaver T Shirts and balloons zipping around. Found it distracting. What I needed was a sales person keeping it real with a non pressure approach like this young man had. Brandon Carter won my business and it didn't feel like a Lion's Den. A 10+ experience at Coggin because of him!

We stopped into Hyundai of St Augustine to look at a used 2019 Honda CR-V. I saw it online and…read morereached out to Dylan Hart. He said the vehicle will be there waiting on us. We drove in from Jacksonville to look at it. * My daughter was in an accident last week which resulted in her vehicle being a total loss. She told me she wanted a white car with dark interior. For the last week we test drove 4 different vehicles types at various dealerships that she has always wanted in the past but could never get. When she was married she really didn't have a choice on what type of vehicle she had but now she does have a choice. The other 4 vehicles she drove she ended up not liking. At one dealership the sales consultant made her feel "stupid" and talked down to her so we left. Today at Hyundai of St Augustine Dylan was with another couple so he asked Jacob Gray (sales consultant) to help us. He was phenomenal with our purchase experience! He was so patient, helpful and super friendly. We've had two Honda CR-V since 2020 and loved each one. My wife had told our daughter all the safety features you are looking for are in the CR-V. For some reason she didn't want to look at it but when she saw this one at Hyundai of St Augustine and test drove she feel in love it! I have to say this was the easiest and best purchase experience we've had purchasing a vehicle in a very long time! All the sales consultants were very friendly. The office staff were friendly and seem to work well with all sales consultants. The finance manager where we signed all the paperwork was also very friendly and helpful. We arrived at the dealership at 3:30pm. Test drove the vehicle. Made the decision. Signed paperwork. They put gas in the car and we were leaving at 6pm. My daughter and grandson were so happy with their new car. Makes me happy to see them in a newer safer vehicle than they had before! So if you are ever in the market for a new or used car (Hyundai or other) I definitely recommend you come and see Hyundai of St Augustine and definitely talk with Jacob Gray!!!! He will treat you like family! Jacob even called several days later to check in on us to see if we had questions or concerns... Thank you Jacob Gray and Dylan Hart for a job well done!!!

I had casually been looking for a new car for the last year. Found a car on a third party app that…read morewas at Hyundai of St. Augustine. My experience with this dealership from start to finish was excellent. The salesman was not pushy at all. We communicated for about a week via email prior to me getting to test drive the car. In the end I got a fair price on the new car and exactly what I wanted for my trade in. Every person I interacted with at the dealership was very friendly. The dealership itself is one of the nicest I've been to. When I came to pick up the car it was detailed, fully charged and topped with a bow waiting for me. Was a nice touch. I definitely recommend Hyundai of St. Augustine.

The dealer's CSR, Lindsey, saved the day for our road trip! This dealer is my primary maintenance…read morefacility and Lindsey is the goto CSR. She is always above and beyond any expectation. On the day of my trip as I left home, two new issues manifested that were not urgent. Yet for a long road trip would have been a major nuisance. I called service and Lindsey arrange to get us in quick. Before we arrived, she had already checked the status of all parts that might be needed to correct the problems. Knowing the situation, she even had the techs on standby. They had us in and out in under an hour. Unbelievably fast! Thank you for helping keep my trip enjoyable and check engine light free!

I'm one of the people that hate the dealership so maybe this is biased but I guarantee you everyone…read morewill agree with me. I called ahead. Let them know the vehicle I was interested in asked for financing options and told them I wanted this to be easy on all parties 40 minutes later my sales rep David called me back and said they would be able to easily fit into my price range I asked him to double confirm I would love to have it in writing, He said he can't, but he can almost guarantee if we come here. It will be that price well I drove an hour away and wasted about an hour and a half hour of waiting on them to work through the details just for them to come up about $100 off a month from where I was at. Pretty pissed as this had wasted away my Sunday.

Hands‑down the worst dealer experience I've ever had. Hanania Chrysler Dodge Jeep Ram still…read moreoperates like it's the 90s -- high pressure, pushy sales tactics, and no interest in what the customer actually wants. My salesperson was cocky and kept trying to force any Jeep Wrangler on me, ignoring the color and configuration I specifically asked for. He even made me feel like I was being difficult simply because I didn't want the white, black, purple, etc. they had available. I had to leave, and they promised to run numbers and get back to me. They never called. Thankfully, I went to Bozard Ford and got a fantastic deal on a Bronco with a far better experience. I would never recommend Hanania. Avoid this place.

*ATTENTION* Please Do NOT Buy From These People! Please read the 1 star reviews for honest feedback…read moreinstead of what seem to be fake 4 and 5 star reviews. The first thing I want to note is that, in my opinion, so many of these reviews for this business are AI or otherwise falsely generated. It's very easy now for businesses to pay for or generate reviews and it seems to be the only thing these guys do well. I went to Hanania to see if they were in the market for purchasing our vehicle. We were in need of a tow vehicle and ours was on its last leg, so we thought we would sell it and use the money to put down on a new one when we were ready. Hanania was local and convenient. We were lowballed on the amount they gave us ($800) which seems to be the exact same offer as every other person who sold a vehicle to them regardless of the vehicle, but we weren't desperate and didn't have time to shop around, so we took the offer. They took our vehicle and told us that they would be mailing a check and that it would be to us in a couple of days. It took two weeks to get paid for the vehicle that they had already taken from us. We finally had to contact their general manager to get a check written for us that we had to travel to Jacksonville to pick up. That same general manager spoke with my husband, talked a good game, and assured us that it was a one time mistake and that he would personally take care of us when we were ready to purchase our vehicle....we fell for it. When the time came, we gave them another chance. Here's where it gets bad. We went to the dealership and spoke with "Jack". Jack said I was approved and he just needed to find the vehicle we needed and that he would let us know when he had one. So, we waited. And waited...when he finally called and said that he had exactly the vehicle we wanted and it was ready to be shipped to our location, we just needed to give them a down payment, so we did. They took money from our bank account. At this point, we are more than 10 days into this transaction. We then got a text from Jack asking us if there were any other colors that we would accept, we were very confused....wait, what? I thought he already had our car on its way and that's the reason we put $$ down. WTH? So, he gave us some lines about the color not being available and we continued on since we were already into the transaction pretty deep. When another week of us asking questions and getting no responses went by, I started getting more aggressive with my texts. Then we got a text that he was having trouble getting me approved. What in the absolute scam did I get myself into? At that point, we had already lost out on several events because we didn't have a tow vehicle. I decided to get the General Manager involved. When we contacted him and told him what was going on, he said he would "get in the middle of it". They still have our money at this point. After several more days of waiting, he texted us that there are no vehicles available that match what we need, but that we were pre-approved for a different truck on the lot and that he was going to text us a picture of the sticker and if we like it, he would get the ball rolling on it. The text with the picture never came....from the general manager (Paul). We messaged him and called and still no text. When we finally got in touch with him after the weekend, he kept telling us that he was still working on it. WHAT? At this point, Jack has stopped communicating with us entirely even when we messaged him. They still have our money. More than a month after we began the transaction, gave them a down payment, and communicated with someone as high up as we could go, we had gotten nowhere. I had finally had enough and told them that they needed to give me my money back. It took them almost a week to give it back. No apology, nothing. Just a text that said that it had been refunded. Then came the letters. They hit my credit with inquiries 9 times. Yes, that's right....9 times with hard inquiries. More than 40 letters in the mail about inquiries into our credit. These people need to be sued.