Doug miller in sales , was very knowledgeable and product oriented. No pressure , fact driven and always customer service Oriented . I would highly recommend everyone I know to purchase from Doug. Dw read more

Disclosure of cost and payments Furnish documentation of transaction Take time on new car's to point out features and add on's to purchase price. Be sure customer drives car, Prior to leaving lot. Keep the agreement salesman made with his boss approved. Trusted company? read more

I am writing to share feedback regarding my service visit on 4/21/2026. I had a scheduled, confirmed appointment with Gabriel Perez-Ocana. Unfortunately, the appointment did not go as expected Upon arrival, I was informed that Gabriel was off, I was not notified beforehand. While I was assigned another service advisor, the check-in process felt disorganized. Furthermore, a third service advisor was involved in my check out and payment process, which created confusion regarding the work performed. More importantly, I discovered that the 55,000-mile multi point inspection was not performed, the technician only reset the maintenance light without actually inspecting the vehicle This is a safety concern and not the level of service I expected Sincerely Rogelio Hernandez read more

Salesman Jake was awesome. Very helpful when trying to find my daughter a car. Patient when questions were asked and after a few test drives later we got my girl in a brand new 2026 Corolla. read more

Beaver Toyota St. Augustine - Kelsey loving her new Toyota ! - Auto Repair Near Me - St. Augustine, Florida

Gary is the best. B. E. S. T. Nail salon in there is great! But... the fumes... gosh the FUMES! The fumes of chemicals! But what if I just... touch it... wait... OUCH! read more

As of Today, still no apologies for this major error, but constantly sending emails to sell me something! 8/19 On Saturday July 12, my husband and I brought the Tundra in for service. We dropped it off at their new location. So we could run errands together. We just wanted an oil change and tire rotation. The vehicle has 15k miles. We had explicitly requested the air be checked in the tires as well. 2 hours later we got a call the truck needed new cabin air filters. We decided we would change those ourselves and declined to have the dealership do that repair. We found the kit for $30 something online. The wanted well over $200. Understand people gotta make money. However.... Why I am leaving this review is because we paid $49.99 for a tire rotation and when picking the car and getting back on 95 the low air pressure light went on. So after all that, the tires were worse than when we came in. If you wanna spend $50 on a tire rotation and get on the highway and the warning low tire light pop on this is your place. With being on the highway we couldn't just circle around back, so we just drove home and did it ourselves. Do better Beaver! read more

I bought my car from here? Scotty is a great service manager and I enjoy the drive. They have a great warranties and are really great on service. read more

Had a vehicle that was having issues and needed a car asap. I wanted a certain vehicle and was told that i had to have a certain amount down.. I was not able to have the funds. A few days later receive a call from Colin Bellen And Nancy West stating that they were able to find a bank and finance me for a cheaper down payment on the car i specifically wanted. So thankful for their hard work and dedication to figure out my situation and get me in the car I wanted and needed. Went to the dealership to get the car and what a lovely experience I had, gave me a tour of the facility I got a massage while I waited for my car to be detailed. All staff i delt with were kind and thoughtful. So if you are in the market for a new or used car or trade in go to beaver Toyota in St Augustine, I got Wowed!!! read more

Be careful when you buy a vehicle from here. The address they tell you and what's on paperwork is an hour and 20 mins away from where the vehicles actually are. Leaving a negative review, because this caused me to get negative review. Be transparent!! read more

Beaver Toyota's service/repair department is one of the greediest operations in the area. Routine repair, parts, and maintenance costs are outrageous. They operate like a dingy strip mall business - adding 3% to credit card payments and lacking customer communication tools that are common today, such as texting. We took our car in at 7am and the only communication during the day was about the extortionate amount of the bill (and we expected a pretty big bill because CAR DEALER). We had to call twice and wait to find out if the car was ready, only to be told after 5pm that it was not because they were "waiting on parts." Not a problem, but they couldn't have just sent us a quick text in the early afternoon letting us know? Nope, the burden is on the over-charged customer. The technician, Gabriel, was pleasant and professional and did his best (hence the 2 stars) but this company is poorly run and overpriced. I guess the Beaver lady's hair styles, outfits, and make-up for all her advertising appearances don't pay for themselves. Somehow I doubt that much of the wealth is going to the employees, who do seem to work hard. read more

Overwhelming marketing that leads one to feel as though there's nothing that goes beyond squeezing every dollar possible out of you. From the check-in for a basic oil change where there was a push for costly extras that weren't yet needed (but which the less savvy consumer could easily be talked into), to the wait-room experience where they hope you'll drop a lot of money for snacks, coffee, and yes, maybe get talked into speaking to a sales rep to trade your car, the atmosphere's a turn-off. Relatively quick turn-around is the ONLY reason for a second star, although I'd have rated this dealer at 1.5 if given the chance. I've already directed friends to other dealers. read more

The new Beaver Toyota is stunning. The salesman we had the displeasure of working with, not so much. Contrary to what the salesman said, my Mazda Miata is NOT a "street legal go kart" that I "will soon tire of". I'm not kidding. He actually said that, more than once. Regardless of his praises of Toyota hybrids, we are not interested, we are not interested, and we are still not interested, so please stop pushing them on us. When politely asked to hold commentary until after the test drive so that we can listen to the vehicle and talk amongst ourselves, he refused to honor our request, even when it was stated repeatedly. Need I go on? Does he actually believe that such disrespect is going to result in a sale to happy customers? Not going to happen, not now, not ever. Worst car shopping experience ever. read more

Kinks appeared to be finally ironed out after moving to this big location... Our technician said that it was a big move with a lot of chaos at any rate this dealership service department save me $9000. When I was in Tampa a Tampa dealership down there told me I needed $9000 for the work. I told him I was gonna take it to Saint Augustine. Come to find out. I did not need any of that work at all and I have reported that other company to the Attorney General. The dealership the service department is very honest and they have helped me out many times. read more

I made an appointment online super easy. I arrived 30 minutes before my appointment and they were able to take me right away. Lewis was the representative that assisted me and he was super. It was a 10k mile check. I went and grabbed breakfast and my car was done by the time I came back. Each time I visited Beaver Toyota all the representatives are friendly and willing to assist. Keep up the great work. read more

Beaver makes it right! I had a problem with my last service visit from a few months back and when I mentioned it to Scotty he was super professional and empathetic. He spoke to the service manager and they made things right. I am 100% satisfied! This gentleman is an asset to Beaver Toyota's service department. Also, I enjoyed an AMAZING grilled chicken Caesar salad while waiting for my car to get done. Plus, some compimentary coffee that was really good! read more

Excellent location! Nice new waiting area! Convenient Professional Service Efficient Car Review Video provided read more

Beaver Toyota is a nightmare. Avoid them like the plague! Bought a used Camry and nothing but issues and problems with this lemon

Called ahead to make sure a vehicle was in stock and was told it was. When I arrived it turns out that vehicle wasn't at that location and under "warranty repair" knew that was a lie from the salesman Luan but still it was a long drive and was ready to make a purchase. Found another vehicle I liked. Price non negotiable after spending half a day at the location. Ended up leaving and getting ready for work and learning that warranty repair work was actually body work being done from a recent accident. No thanks. I was lied to. Sale was made at another location. Thanks Luan! read more

Beaver Toyota St. Augustine - Stuff - A text message exchange discussing a vehicle sale, dealership location, and confusion over a car purchase, with references to Beaver Toyota and a Jeep Wrangler. - Auto Repair Near Me - St. Augustine, Florida

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I had a great car buying experience yesterday evening with Mr. Charlie. He is a great salesman, cares about his customers, and make it a point to meet their needs. I would most definitely do business with him again. I'm all about customer service and Mr. Charlie did not disappoint. I'm loving my Toyota Tundra. Thank, you Mr. Charlie. read more

Title: Loyal multi-car buyer permanently banned without explanation My family purchased roughly 11 vehicles from Beaver Toyota of St. Augustine over many years and always used their service department. We spent thousands on maintenance and repairs, including a 2013 Jeep repairs and service where we purchased it from another dealerships. On August 25, 2025, the General Manager sent an email permanently banning my wife and me from the dealership for sales and service, citing a "repeated pattern of contentious behavior." A second letter on October 8, 2025 confirmed the ban is permanent and includes my wife, who has never written a review or complained. We were never shown any specific incidents, dates, or documentation -- only general statements. All factory warranties, Fidelity extended service contracts, and prepaid maintenance plans must now be serviced elsewhere. Other experiences during our time there: * Multiple instances of incorrect or missing add-ons (tires from 2009 on a used vehicle, unpainted undercarriage shown as "inspected," etc.) * Long wait times and communication issues in service * A used-vehicle 30-day exchange policy that requires repaying taxes, doc fees ($999), and any price difference The dealership has a mix of very positive and very negative reviews -- our personal outcome was a complete and permanent loss of service access after years of loyalty. Prospective buyers should be aware that the relationship can end abruptly and without specific justification. This review reflects my honest personal experience and is protected under the Consumer Review Fairness Act of 2016 (15 U.S.C. §45b) and the First Amendment. read more

Seems the service and promises were only good up till the time the cash changed hands. Disappointed. Communication needs improvement. read more

Beaver Toyota St. Augustine - They said they'd fix it, then they attempted to farm it out. Nonetheless the communication needs improvement. - Auto Repair Near Me - St. Augustine, Florida

If I could provide no stars, I certainly would. Recent purchase of a used vehicle turned out to be an initial good experience with a salesman (you know who you are) to an absolute nightmare. Trying to negotiate a lower payment was met by this salesman's poor attitude, unprofessionalism, etc. After purchasing the vehicle, there was no thank you, handshake, etc. ... just attitude!!!! Will never buy a car from here again!!! People have many other choices and car dealerships to go to. This place is not one of them!!!!! Horrible!!!! Buy a car from some other place!!! read more

I can't thank Curtis Jones enough for his help. He made buying my new 2026 Corolla very easy. He truly went above and beyond and accommodated my schedule. My husband and I love the Beaver Toyota family. read more

Service department is awful. They don't seem to care about the promises they make. After waiting more than the time they promised they didn't even start on the job. read more

Let me start by saying that Beaver has always been a good dealership for service. That is until my last visit 6-23-25. My wife's gun was stored inside the drivers door panel. Shame on me for forgetting it was there but, shame on Beaver service for it not being there. There have only ever been 3 people in my car, me, my wife and Beaver Toyota. Also, note my car is ALWAYS LOCKED. This gun was a gift from my wife's deceased husband which makes it that much worse that someone, mechanic or porter, decided they liked it more than we did. I called Beaver Toyota about this and the service manager I spoke with could not have cared less. Only telling me, "oh we've never had any theft here". My comment back was, "you have now". He didn't say oh I'm so sorry to hear that happened or I will follow up on this for you. NOTHING! It cost me $1,100.00 to replace this gun. Thanks Beaver Toyota!! read more

Jason whistle sat down with me all day explaining everything and working with me on buying my first car. He made the process so seamless and made a point to make sure this was a stress free process for me. I was dead set on a used car but was offered a brand new Prius for about the same cost which I decided to go with. I couldn't be happier with my purchase and he really did make the process stress free. Thank you to the team for making my first car purchase so great! read more

Beaver Toyota St. Augustine - A woman with a black top and light-colored pants stands beside a white Toyota vehicle in a dealership parking lot on a sunny day. - Auto Repair Near Me - St. Augustine, Florida

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I spent 2.5 hours to get the oil changed with an appointment. Always try to get extra services done. Did not provide notification that the car was done because I was walking the lot, yet happy to send me a text and call me during the visit to try and sell me a new car. Even sent me a text saying I could watch a video of their inspection, but I had to go ask after 2.5 hours to be told the car had been done. read more

I think it's hard for me to be a fan of car dealerships in general, but this place is just stressful to me. Buying a vehicle with my father was difficult here. Not consistent with their word and a lot of little things that you would expect to come with the car that they never mentioned were lacking. Weird energy here. read more

Thank you Jason W for making the deal happen for my new Cross! LI look forward to taking many trips north! My grandson will be thrilled I have another black SUV for our travels! :) read more

I wish I could give this dealership zero stars because that's exactly what they deserve. I recently bought a vehicle here, and it's been nothing short of a nightmare. They sold me a complete lemon--within 2 weeks, the left front axle was bad, the windshield trim came off and needed to be replaced A-Pillar. This is supposed to be a "reliable" vehicle? What a joke. This is a used car purchase, with 65,000 miles and granted its used. But to have it less than 2 weeks and not honoring these repairs is absurd. When I tried contacting the salesperson, it felt like I was talking to a brick wall. He couldn't care less. Every time I called; I got passed around to different people who all gave me the same empty promises: "We'll call you back"--spoiler alert: THEY NEVER DO. Not to mention, the attitude from the staff was beyond rude, and they acted like I was the problem for wanting what I paid for. The salesperson said the Manager won't help you. He just shrugged off my concerns like I was wasting his time. Save yourself the frustration and AVOID Beaver Toyota - Saint Augustine at all costs. They're just out to make a quick buck and then vanish when problems arise. I wouldn't trust them to sell a bicycle, let alone a car. Don't be fooled by the fancy commercials or "We're here to wow you!" Yes, they'll wow you and not care. read more

Beaver Toyota in St. Augustine is the best place to buy a car. I know, because I have bought 3 cars here. It's a great place, relaxed and welcoming. My salesman is CORY BOWERS. My sister was with me when I bought my latest car. She wanted me to go somewhere else. I insisted on Beaver St. Augustine because of Cory and the quality and selection of Beaver's used cars. Now she totally gets it. Cory is not pushy, very pleasant, and he listens to what you are looking for in a car. He makes buying a car fun for me! If I could, I'd give CORY BOWERS more than 5 stars. He deserves a crown of stars! read more

Beaver Toyota St. Augustine - A return customer is a happy customer! This is the latest of 3 cars sold to me by CORY BOWERS. - Auto Repair Near Me - St. Augustine, Florida

I called Beaver Toyota asking about a used Acura MDX they had on their lot. They asked me to come in and take a look along with checking out the MDX competitor, the Toyota Grand Highlander. Andi Vojth was there and greeted me at the door. She already had the car pulled up and ready for me to take it on a test drive. I was not expecting to love the Grand Highlander but WOW was I surprised. Beaver Toyota knew I was on a strict budget but all they kept saying is they will say "YES" to any reasonable offer. Well they kept their promise. Not only was the buying experience great but they also worked with us as my wife was at home taking care of our newborn but they made it possible for us to sign paperwork remotely. I am never someone to make rash decisions but the price was extremely fair and Andi really fought with the sales manager to make sure we could make a deal. 10/10 experience. Oh and wait, I have a 20 Year / 200,000 mile warranty... read more

Beaver Toyota St. Augustine - A white SUV is parked on a brick driveway at night, illuminated by nearby lights, with palm trees and residential houses in the background. - Auto Repair Near Me - St. Augustine, Florida

Caveat emptor! When you roll-in and tell the salesman, who was on you like a shark on a seal, that you're shopping for a new car, he'll immediately WANT YOUR CAR KEYS so the dealership can "appraise" your trade-in! What's really happening is that they want to hold your car AND YOU hostage until they wear you down and you finally buy a car. If you want to leave and ask to have your keys returned, they'll delay, delay, and delay. SO, NEVER give your car keys to anyone at the dealership! Besides, buying a new car should be finalized before and IF you're considering a trade-in. A new car and a trade-in are two SEPARATE transactions. read more

Took my car in for an oil change and $750/ 3 hours later I got it back. My service advisor let me know that I could have my 30K mile tune up done at this visit which I wasn't expecting. Not at all upset that they offered the service but I could've saved a lot of $ by changing air filters myself. Because of this (too little too late) knowledge, at least my husband is able to save $ of his tune ups! I still recommend Toyota for this service department. They are always so cordial and hospitable! Danny Schuur was my advisor and is also highly recommended! read more

I've been to this dealer twice. The first time, I test drove a car and was interested before they told me it wasn't ready for sale yet. Why not research that before a test drive? The second time, I called ahead to make sure a car was available and they said yes they'd have it in the front for me. After a 45 minute drive down, they tell me it's in the body shop and it will be ready in a few days. They seem totally disorganized and disingenuous. We won't return. read more

I have been a faithful customer of Beaver Toyota in St. Augustine since 2013. A couple trade ins and 4 purchases. I felt the WOW. They have a new sales manager, who started in March. I purchased two certified pre-owned vehicles in December 2024. Mechanically, they are running well, so far. But the car I purchased for my daughter is cosmetically falling apart. After we purchased the car, same day as mine, they noticed a blemish on the roof. They offered to paint it. They repainted the entire roof. Mine also had blemishes on the grill which I noticed a few days later. Nobody offered a repaint at that time. After 7 months my daughter's Elantra started peeling. We checked recalls on paint and their was a class action law suit with an extension they 2023. But this car's vin, for some reason isnt included yet. We reached out to Hyundai, and they said she was in the window of case by case repaint. But when they found out Toyota already did a paint job it excludes any type of warrenty and that is all on Toyota and they need to own up to it. I have received alot of feedback from dealerships including Hyundai, that there is no way Toyota didnt know this vehicle may have cosmetic issues, hence their paint job. All we asked for was to have Hyundai paint the car and Toyota pay for it. Ryan, the Sales Manager said absolutely not and was more interested in us trading in a 7 month purchased for a NEW vehicle. That is the only way he would work with us. My daughter threw out a number, $8500 for a full paint job. He said "that sounds about right". Hyundai is right next to Toyota. Hyundai quoted us $3000. So Toyota lost a very family that purchases their vehicles over a measly $3000. I think they new the paint was an issue. I think he is stupid for agreeing that $8500 was the cost. He didnt even know the blue book value of the Elantra before we came in, even after all the emails and communication. Toyota!!! You use to be awesome. Ryan...you are an outright lier. Other dealerships agree. ​ read more

Wow. The best car-buying experience ever! We did our online research, not only of vehicles we were interested in, but especially of Toyota dealerships because those in our area are sadly lacking. We chose Beaver Toyota in St. Augustine, a 3.5 hour drive from our home in St. Petersburg, because of their positive online reviews, because they are rated #1 in the state of FL (and with good reason), and because they have a great inventory to choose from. We can't say enough great things about our sales representative, Sara Conklin, who was responsive, knowledgeable, respectful & personable. Thanks to her, we were able to choose a vehicle, view a video of the vehicle she was kind enough to film for us, and negotiate our trade-in before we ever left home. Visiting the dealership was a great experience, as the attention to the customer experience is apparent the minute you step in the door. Food & snacks are provided, depending on the time of day, and a comfortable waiting area with workspace & a beautiful saltwater aquarium make waiting for your vehicle a pleasant time. The employees are friendly & courteous to each other, as well as to the customers, and you can feel the "family" atmosphere. Our experience with Sir Lawrence Doligosa in the finance area was also a stellar experience. He was knowledgeable & personable, and we greatly appreciated his sharing of financial knowledge that we will be able to use in the future. We learned that Beaver Toyota is closed on Sundays to allow their valued staff to spend time with their families, further making this the type of business we are happy to patronize. We highly recommend Beaver Toyota and promise it's worth the drive if you live in other areas of the state! read more

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I took my Toyota in for a recall from Toyota and got the problem turned around on me. The lower bumper cover was able to fall off the car, which it did while my wife was on I-10. This was before the recall was offered. I had it fixed by a friend and several months later I got the recall that the clips could work loose. I made an appointment, waited an hour and a half, when they came to me saying it would cost $650.00 to replace the lower bumper cover, because they said it was impacted by something. They also said they wouldn't replace the recalled clips for the same reason. So I guess it can just fall off again. If it was caused by a impact, what was it, where is it. Either way the clips should've been replaced to improve their flawed design and keep it from happening again. All I can say is they better be glad this didn't cause a wreck at 75 m.ph. and injured or killed my wife. I don't believe that Toyota says that they can't replace the clips even if it was impacted somewhere else and maybe the cover didn't fall off. It does show that a plastic fin right under the bumper was missing. I don't know if it may have got broken when 3/4 of the cover fell off at 75 m.p.h and dragged down the road till she could get stopped. Maybe it was halfway broken when my friend tried to fix it and he may have broken it the rest of the way off. I guess you have to be a service writer to know what exactly happened. Even if it was a small impact and I say small because nothing else was damaged in that area except a very small scratch above the fin shouldn't Toyota fix their flaws & keep it from happening again? Very disappointed with their explanation. read more

* car shopping review * I submitted an online inquiry and I prefer to do everything online, before going to the dealership, and over email - im not a phone person - so its not a typical behavior for a car dealership. Laurence Powell was very nice and accomodating - answering my questions, working on the financing, etc. via emails. Ultimately I ended up purchasing a non-Toyota but has nothing to do with the service provided by him, just a vehicle preference so wanted to give credit where it is due. read more

I don't typically leave reviews, but this experience was worth a good review. Aaron Hutt as a salesman was amazing. He was there every step of the way even days before making it to the dealership. I live a few hours away from them and he was willing to work around that with me. When I got to the dealership I felt very welcomed by everyone. Great environment, very friendly. This was the best dealership / vehicle-buying experience I've ever had after visiting a few dealers in the past. Here's what I got! read more

Beaver Toyota St. Augustine - Used 2023 Kona N - A white Hyundai N model is parked on the side of a residential street with houses and trees in the background. - Auto Repair Near Me - St. Augustine, Florida