I love this location! They always have such great customer service. I was helped by Benny who was able to help me find a spare tire the dealer couldn't provide. Before I knew it Connor was already letting me know that my car was ready and would be bringing it out shortly. It was so quick and friendly. Always great service, just love it. read more

Store Manager Ryan was tremendous with the help provided. Though my experience from the start was worrying, he helped assure they would do everything they can to make things right, which is exactly what he did. Will definitely continue to use this location. read more

After my 5th visit in 8 days, I cannot recommend anyone go to this location. I hate to say it because the staff up front are nice, but the techs are so, so bad. I don't think they have any idea what they're doing and they all need to be fired. They messed up patching my $350 tire so the tire went flat in my garage. I then had to get my car towed to their shop because of their mistake. They offered to buy me a new tire which is good, but somehow, and I genuinely do not understand how this possible, and it's difficult to explain, they put the new tire on the WRONG side. They replaced a totally fine tire that was only a month old. How can the techs be stupid? It doesn't make sense. The other side wasn't flat. The flat tire is clearly visible. Then the tech fill up the flat tire and called it good. I don't understand the logic behind the techs actions. How can someone be so stupid? Fire your techs. I will NEVER go back to location. Discount Tire has lost my business and I will buy $1400 tires from someone else next time. read more

Took my brand new race star wheel to have the tire mounted and my NEW wheel was scratched while in their possession and of course it wasn't them that did it. Lesson learned. Which sucks because I would go here all the time. read more

One of those places that redeems your faith in humanity. Daniel helped me get a tire fixed quickly and easily. Will definitely be returning for further service. read more

A less than acceptable encounter at the store on Thomas lead me to coming into this location to fix what Chip did wrong at the Thomas store. This location actually has organized parking and friendly staff. Kalvin did a great job of processing the road hazard warranty for a damaged tire and fixing the incorrect charges for a different manufacturer tire that I had no other option other than to purchase in order to get my car out of the Thomas location. Service was quick, and typical of most discount tire locations, this is why we have exclusively used them for 25+ years and in the last 2 years spent $6K+ on tires for all of our cars. Thomas location needs some training from good locations on how to take care of customers. read more

Amazing customer service. Benny went above and beyond to help me and get my car serviced as quickly as possible. I am extremely grateful and will definitely be returning for any future service! Thank you guys! read more

This location is awesome! Came here initially to replace a tire after I ran over a bolt (darn you Phoenix construction) and had it changed quickly. There was a warranty for the life of the tire, whether flat or whatever! If that isn't great, I don't know what is. I always come here for my regular tire pressure check. The workers here are fast and efficient. They do rotations and pressure checks for free. Discount Tire ensures me to feel safe with the tires on my car and keep their maintenance up to date. The prices are also low as they also do price matching. Overall great! Getting into the location is a bit painful especially during rush hour on Camelback. read more

After they changed my tires as soon as i left the shop my power steering went out so they must have scraped it or something because it was completely fine before i went in. Now i have to replace something in my power steering because of them. Really bad job read more

I went to discount tire shop to have my tire patched up. I told them how much is it and they said it's free service we offer. I was helped by Connor and very helpful guy. I told them if they can rotate my tires and how much. They said that is free service we offer too. I said my tire has a nail and to rotate my tires. It took about 45 minutes and I lit was done. I would recommend this tire place to anyone. They have an excellent service. Amjad Sweiss read more

Having had 2 services preformed here I can confidently say discount tire does not know what a tire rotations or how to properly do one. I marked my tires each time before the service so I know how they were rotated and spoiler alert they weren't read more

I've been here several times - I've had new tires, tire roation/balancing, and will get new tires when due here too. I like that I can make an appointment on the phone, and like their am appts.. It is clean, efficient, fair, and all their employees are clean cut, polite, and, I think, generally like their job. read more

Damaged my front tire so I went to Discount Tire. Marcus was incredibly friendly, walked outside with me, explained there was only minor damage to the wall of the tire so I didn't need to replace it! Wow, so helpful and honest! When it's time to get a new tire, I'll definitely go back there! Thank you Marcus!!! read more

I think this Discount Tire may be the busiest tire company ever - for good reason. Sometimes it's hard (impossible) to even park. However, their prices are great, and if you make an appointment in advance, you're usually in and out in under an hour. Without an appointment, you might be waiting awhile. Check online at least a week in advance to make sure you get an appointment! The staff are knowledgeable, efficient and friendly. I enjoy watching them do their thing when waiting for my car. I've gotten a new set of tires here for under $500, and they sent a reminder when it was time for a free rotate and balance. They provide free air checks in the parking lot. They've fixed leaks for me (for free) as well. The lounge is fairly basic - hard plastic chairs, magazines and music overhead. Bring your own food/drink/entertainment if you think you'll be waiting awhile! There are a few places within walking distance, if it isn't summertime in Arizona... read more

They do an awesome job every time I go there. You can trust the staff to work with you. I don't go anywhere else for service.

Long time customer with Discount Tire on 1824 Camelback. Misplaced my wheel lock for my tires. Benny and entire team went beyond and continued the service. Then ordered a New wheel lock set for my Custom 20' chrome wheels to replace what was lost. Super Grateful for this team. Thank you. read more

A flat tire is always a bummer, especially if you're like me and you are allergic to car maintenance...even putting gas in it. I have had my share of flat tires, being from the pothole riddled city of Detroit - then recently driving around the horribly warped streets of Jackson, MS. I feel like I know more than I'm comfortable with knowing about tire repair. I woke up this morning to a completely flat tire. Luckily this Discount Tire location is right up the street from me. I arrived about an hour before closing. There were several customers ahead of me, but these folks managed to fit me in. I enjoyed great customer service and light conversation with the gentleman who checked me in. The wait wasn't long at all. The best part of my experience was...they fixed my tire FREE OF CHARGE! I imagine all they did was bend the rim, fixing the gap and filled the tire with air. Probably something they do as often as I put on lipgloss. But, surely I expected to pay for the labor. Nope...free. I am a very happy camper and I shall return to purchase a new rim soon. read more

My tire was blow out today but I made it to the shop just 30min before they close. However the register man was so professional and the whole process was quick and easy. I am so thankful for this outstanding customer service. I went to Discount Tire at different location and all of them blow my mind because of their dedicated and professional attitude! read more

I went in today to buy 2 tires. Phone service was great "its early we will get you in and out quick". I purchased the tires around 9 and said we will have you out by 1020. Over promised and under delivered. My car didnt get in a bay until 1020. What impressed me was whoever put my spare and the jack and components back properly and neatly in my trunk. That made my morning. Bravo Zulu to you! Keep up the unsung work! read more

Discount Tire - The new tires - Tires Near Me - Phoenix, Arizona

Prior to considering Discount Tire, I had already had a great experience with them patching my tire for FREE. Despite being a new walk-in, I was able to get my tire evaluated/patched in a reasonable amount of time. What's nice is that they give you a conservative estimated time to completion so you can decide if you can commit the time to wait around. Jason also informed me that my tires were getting to the end of their tread (which I had already known from a previous service with a Toyota Dealership). Shopped around online, and got a few quotes from other local stores before settling on Discount Tire. Given my previous experience, their willingness to price match both local and online vendors, the number of locations they have in the valley and across the country, and their guarantee behind the the tires they sell, there was little reason to go with another store. Jason had originally helped me with single tire patch, and I'm thankful he was involved in working with me to find me a complete set of tires. He was professional, and I always felt like he was listening to my questions an concerns. He carefully explained the process of having the tires I wanted being shipped to the store (the next business day) and arranged a time to have them installed the next day. tl;dr -Free Tire Repair, Free Tire Pressure Checks, Free Tire Tread Checks -Competitive pricing with price matching -Great product availability, tread warranties backed up by Discount Tire -Lobby has free snacks sometimes -Excellent, competent employees that set appropriate expectations read more

Jacob and his staff did a great job with educating and properly suggesting the correct tires for my needs. 2 cons: 1) My wheels were not tightened to specs, which could have had adverse results while driving. 2) I had to go back to get a valve stem replaced due to the tech not installing it the first time and was charged for it, which was frustrating. Just dropped $2600 on tires, balancing, installation, and warranty. read more

So thankful for the knowledgeable and kind staff at this location. I always have a great experience at Discount Tire, and this was no exception. BIG shout out to Jonathan for educating me, keeping me updated, and helping me out to get new tires! read more

George and Daniel are true lifesavers! I appreciated their honesty, kindness and prompt service. I highly recommend this tire shop and understand why they are so busy all the time. read more

I've been a loyal customer since 1999 at the Tatum and Bell location, and I've used the other locations. However, I've never varied from their tire centers. Over the past year, I have been extremely disappointed with the service.,i.e I have made two online appointments, upon arrival, to find out my appointment wasn't in the system. In addition, last month, I went in with a nail in my wifes Rav4 sidewall. The GM Richard said that I should replace the other front tire. Are you kidding me! The mileage on the tire was only a year old. So today, I had a scheduled appointment at 1 pm. for the tire that I ordered on Friday. The price was quoted, and I accepted it. The price was $462, okay It's a run flat tire for a corvette. When I went to pay for the service, it was now over $600,as they added on a $92 tire replacement fee. What happened to the old GM Ti? He was truthful and extremely trustworthy. Moving forward, I will No longer be taking my 4 vehicles to be serviced by discount tire. Bill Hovey Phoenix Az read more

I made an appointment to get my tires rotated and the attitude of the staff was horrible. I remember when Discount was known for their customer service but those days are gone. read more

Absolutely recommended this location. I have never seen such thorough customer service at such a fast pace. They employ amazing people. Had an appointment for a tire check and it was so fast and friendly! Will absolutely be getting my tires rotated here from now on. read more

these guys have been great. worked out a great price for me. i was pressed for time & they grabbed an additional person to come out to the lobby & help. love the prices & warranties they offer. but thank god i brought headphones so i didn't have to suffer through the awful country music they inflict upon waiting customers. lots of shopping, restaurants & even a library within walking distance from this location while you wait. read more

I rarely write Yelp reviews but my tire buying experience was so extraordinary that if I didn't write a review I would be doing a complete disservice. Quick backstory I went to Discount Tire on Camelback back in July thinking I needed a replacement tire due to a flat. Ended up my tire just needed a patch. They didn't even charge me! My day was saved. Discount Tire could have told me I needed a tire replacement and I would have believed them but they didn't. Wow! An honest & professional establishment. What a shocker. No upsells, no drama, no broken promises. Fast forward to a few weeks ago when I really needed a tire replacement due to a rip in my tire beyond repair and it was a no-brainer to head back to Discount Tire on Camelback. My customer experience was flawless from the moment I walked in the door working w/Moe (Assistant Mgr) and Adam (Sr Assistant Mgr) until the end. They are the upmost professionals and went above and beyond to help and assist. Bottom line these guys know how to make and keep a customer. Great team, great value, superior customer service and most importantly they have integrity. Keep up the extraordinary work Moe and Adam! I highly recommend you go to Discount Tire for any and all of your tire needs! read more

Very efficient and friendly. It's runs like a well oiled machine. The manager Adam awesome and explained everything in depth. Highly recommend! read more

DO NOT TRY ANYWHERE ELSE!!!! Jason (Manager), Chris (Assistant Manager) and the whole team are amazing! It has been a nightmare trying to find the right tires for our Range Rover, and these guys have been amazing the whole time! Jason was kind and understanding from day 1, and Chris took over for him, and absolutely blew us away. I can not imagine ever trying another location or place again! It's so refreshing when you see a group of folks sold out to passion, and customer service! Some of the best all around people, and just super kind! I can not brag enough about the character of these guys, and you'd be a fool to try anywhere else. Thank you to Jason/Chris/Robert/Joe for being so amazing, kind, and generous! You have blessed my wife and I, and helped keep us safe on the road. Appreciate y'all!-Adam & Tahnya read more

Everything started well until it was time to pick my car up. I had a tire inspection appointment and Jonathon was great helping us out. When it came to pick up it went down hill. I got in line to wait as the employees were all busy. But then when some weren't busy one I believe I saw the name Justin on his shirt was dropping F bombs about one of his coworkers. He was explaining not quietly to the other guy also not with a customer about his "beef" with his coworker. So after about 4 minutes I had been in there about 10, I finally get acknowledged. I tell him I'm here to pick my car up. The guy who I believe was Justin hands me my keys, the receipt, and proceeds to tell me if my car isn't in the lot then it over two lots down. He picks up the phone and starts talking to someone about his "beef". I didn't get a chance to ask him what they found as the receipt didn't tell me much. Finding my car was a nightmare as no one gave any real directions. I finally find my car and they had left my tailgate open. It was down but open. I did a quick check and nothing seemed to be missing. But will not be going back to this discount tire. Do not recommend as their customer service was trash. read more

They matched the pricing I had. Very professional group of young men working in the front office. Tires were mounted quicker than they estimated and done right. By far the best place in Arizona to get a set of new tires. read more

This Discount Tire is literally the best. Everybody there is exceptional with customer service. I am so impressed. It is freaking 115 degrees out there and they are just so pleasant to work with while they work so hard in this heat. So efficient. Sure, there is a wait but like everywhere you can make an appointment. Seriously so impressed by their professionalism while they are dripping sweat in this weather. Special props to the guys who does free tire inflation out in the heat. Seriously. Thanks for getting me new tires Discount Tire (without forcing me to buy expensive ones but simple educating me briefly about it). read more

Easy fast service every time . Haven't had an issue yet. Professional employees that don't try to rip you off

I have been a customer of Discount for over 40 years. Lately, their service is horrible. I had an appointment for a rotation. Found out I couldn't make it, and had to reschedule. Was told I had no appointment and rescheduled. Got there 15 minutes early and was told about an hour wait. Told appointments are not when the work gets done, but the time you start waiting, behind everyone else including the walk-ins. I left and on the way out, they asked if I wanted another appointment. I said what for. An appointment to begin waiting? Called corporate customer service, and they defended to wait after arriving for an appointment. Asked if I wanted the store manager to call me, and I said yes. Well, as expected, silence from the store manager. Awhile ago I bought chrome wheels for my Mustang. When they were on, they hit the tie rods while turning. Obviously the wrong size. The salesman tried to claim that Ford built the brand new Mustang crooked. Yeah, right. Time to start looking for another tire store. read more

Okay. Four stars is relative. Price great, turn around time phenomenal. I took my son's hooptie in for two tires. By the time I could walk down the street for something to drink, it was DONE! But that's only half the story: they have to work (quite a bit) on their customer interactions. When I walked in, three guys in red shirts were doing various tasks, but none of them greeted customers walking in the door. I stood alone in the line for several minutes before anyone even greeted me. As soon as I walked back, there was NO ONE in the lobby so another several minute wait for assistance. The guys backing the cars in and out of the bays need to be more mindful that the customers can see ... and hear ... them read more

I made an appointment at 4:15pm. Got there at 4:18pm and was gone within the hour. I knew there was a nail in my tire but didn't bother until my car gave me the "check tire pressure" message. The nail was too close to the edge, got a new tire put on and I was good to go. Jorge was super friendly, professional, informative and quick to fix the issue. read more

Benny helped me with my flat tire and got me in and out fast! I really appreciate his kindness and positive spirit.

I've came to this location a couple times now since it's near my work and won't go anywhere else! From just getting air in my tires, to broken hubcaps, to a flat tire, I've always received amazing service. They're a busy location but Jon P. was as quick and efficient as possible and very explanatory. I will always request him now when coming to this location! read more

Made an appointment bc this location gets very busy. They were great. Very attentive and friendly. Had my car done in less time than I anticipated. read more