Nice business. Customers are given an entertainment lounge providing a mibile device charging station, house coffee, and television. read more

Never going here again. I've been coming to this place for about 10 years. In the past six months or less they raised their prices $20 plus for an oil change. Apparently they have new owners who jacked up the prices. This is flat-out greed and the consumer is sick of it! Not only did they raise their prices, the service took about an hour and 10 minutes. It used to take 30 minutes. There were four people working and maybe three cars. What a joke. The new owners should be ashamed of themselves. Never again at this rip-off dump. read more

I just pulled in as both bays were empty, and there was no wait. The technician came to get my car information and give me a price quote, I was astonished to get quoted $150 for a basic oil change on a 2017 Ford Explorer. That is well above what I normally pay at the Ford dealership. I went ahead and left and made an appointment with the dealership that I normally use. read more

Not a fan of places that sneak extra charges onto the bill. This is the second time they added windshield wipers to my work truck without asking. Both times my wipers were already new. Very shady way to add $60 to the invoice. The tech even mentioned everything they did, yet conveniently forgot to mention the unneeded wiper change. As a person that works on my own vehicles I cant let it slide without warning others. Not cool read more

I went and gotten a car oil change and my car was fine. Everything was fine. The car was running great after I had an engine light on but it wasn't the problem with the car. It was a problem with the gas cap and the gas cap issues going out for a while now is not a big issue and it doesn't a engine to fail or anything and the engine light comes on just because of the gas cap issue, nothing major with the engine even previous Jiffylupe I went to look at the oil change, never had problem with that the other location was on a different Jeff everything was fine I got the oil change and I never had a no problem as soon as I go to this location at 12st and northern and get a oil change the biggest mistake I ever made. I'll get there to get oil changed after the oil change. I drove off the car.started to have a Problems making Clinking sound making a bunch of noises after that. Is it a coincidence? this managers are delusional the workers there are just a bunch of kids. Don't know anything wanna be mechanics don't know anything about oil change. I suggest nobody go there horrible place to go to. Don't ever step your car in there. These people do not know what they're doing so if they mess up your car that was Do Not go there or do business or anything with them they were use excuses and they will use excuses on you for anything. the will lie. They were trying to flip their problems around and make the problem yours. They will team up and just lie and use excuses on you. I suggest you guys do not go there I repeat do not go there after all this I took my car somewhere else and I found out what happened to the car. This idiot fucking went into my ancient it does something loosen up the bolts. Did a few things in my car start making Clinton sound after I took the car to the main dealership to a regular brand dealership, the end of fixing it they fix the issue with no problem. The dealership told me that Jiffy lube , whatever the oil change places loosen up the bolt on my engine and it was making noises after I come back to Jeff to tell them the problem and completely ignore everything they don't wanna take accountability. They lied the managers lied too. Yeah it was horrible. I had to call the police final report once again guys worst place to go to do not ever go there and don't ever get your oil changed there worst place ever. read more

Got an oil change and engine filter replacement but engine light came on during the drive back home from the shop. Got under the hood and found my filter just floating in the housing. Hoping this was just a mistake and not a shop trying to scam a young female customer. read more

I got a oil change, I was literally there for less than 30 minutes very easy and quick !

Jiffy Lube in 32nd street and Thomas once again disappointing. I arrived at 3:45 and was told they can't change my oil because they close at 5:00 and want to use an hour to clean up by 5:00 closing time. Seriously?! I called one about a mile away and they said they take cars until 5:00. 32nd street needs to do better read more

I always trust this auto repair spot. They never try to upsell me and they are efficient. I have gone three times for different services and typically do not have to wait to get work. Even just to check on something I noticed, they assured me I'm good and I was on my way. Service is quick too and have never had to follow up with my fixes. Prices are reasonable too and I have liked all the workers I have met. read more

Went in for an AC recharge. First- it is currently 111° outside, and my AC was taking a long time to cool, but still functional. The employee stated that the AC may have a leak, and that it would need further repair if that was the case. I asked him if he would be able to top it off if it did have a leak, so I would not have to drive home in 111° heat with no AC. He said yes, he would top it off, but that any leaks would need to be repaired ASAP by a different shop. After asking one more time to make sure I would leave with a functional (at least temporarily) AC, and being assured that I was understanding correctly, I told him to go ahead. A few minutes later he told me that he had tested the vacuum, which involved removing the existing freon, and found a leak. I asked him to recharge it for now, with the understanding that it wouldn't last and I needed to bring it to another shop to have it fixed. At that point he told me that he could not recharge an AC that had a leak, and that the testing process had removed the freon that had still been in the system. I asked again if he could top it off like he said he would, and he just said that he could not do that. This was even more of an issue because the shop has no AC in the waiting area, and the heat was starting to make me feel pretty sick. I drove home with no AC in 111° heat, and called another Jiffy Lube to find out if it was a company policy to not add freon to a leaking AC. The other Jiffy Lube said that this would be no problem, they would recharge it as long as I understood that it would not be a permanent fix. Clearly, I was misled by the employee at this shop, and left with my car in worse shape than it was when I brought it in. My complaint is this- the dude told me that he could fill it temporarily, and NEVER told me that diagnosing a leak could make my system inoperable. I would have never allowed them to do the diagnostic. It's dishonest to do something like this to a customer as it is, but it is dangerous to do it when it is this hot outside. UPDATE- I brought my car to a repair shop that I know to have a good reputation, and they tried to find a leak. They could not. Said there was vacuum and that they don't know why the guy at Jiffy Lube thought it was leaking. They are using the freon with dye to help locate any future leaks if the AC starts to blow warm again, but said they don't anticipate that happening. He also said that they never should have removed all of the freon and not put any back in, even if they did detect a leak. read more

Tried to get an oil change here. No one stepped out to my car, (I'm literally the only one) here, did not answer the phone after multiple calls, so I walk in and stand next to the asst mngr (Ike I think??)who does not acknowledge me for 5 minutes. Then, when he finally looks at me, I ask if they are open. He throws his hands up bewildered as if it isn't obvious that they are open. I explain to him that by not greeting your customers, even when they stand next to you, nor answer your phone that it sends a mixed message as to whether you actually are open or not. read more

Jiffy Lube - Oil Change Stations Near Me - Phoenix, Arizona

Went there for an oil change they had a car parked 4 car lengths from the back so I pulled around it, the man came out and said that I cut the car and it would be an hour wait with only one car there. He was so rude, so I said I would come back. He said what you're going to come back? So I went to another oil change place that was nice and said it was an hour wait but had 8 cars in front of me, I said great I'll wait. Customer service is everything. read more

Chris and Rob were were polite, thorough and awesome during my oil change visit. Couldn't have gotten better service. Grateful for people of integrity around me read more

Worst experience I've ever had at a jiffy lube or discount tire etc. by far. Wish I had taken the time to get the guy's name tag. But I've gotten oil changed from jiffy lube before. This time I just needed my tire filled. Took him forever to come up and ask what I needed even though I was the only customer in sight. Then when I asked him to fill my tire, he said "are you a jiffy lube customer?" which I had never been asked before when asking for air. I said "I have been yes," and he proceeded to look into my car (which is messy and full of stuff because I was moving things out of my storage unit) then only reluctantly filled the tire. I hope this location loses all its business. read more

Thank you very much for Handling everything in a fast professional and courteous way I'll B Back

Went in for an oil change only, as I have a local mechanic and the car is about to get stuck on a car carrier for a while. Staff became condescending when I declined additional services and started asking if I knew what they were talking about. I usually avoid going to jiffy lube and take the oil change and go, but I will most certainly not be going back. read more

Got my oil changed very nice did not try to over sell in fact I wanted to have my tires rotated but was told it wasn't necessary and that if my air conditioner was blowing cold it was working well and no reason to run a check at an additional cost Car runs great, in and out quick read more

We came in for a normal oil change for our truck and were told that the cost would be $121...!!! Absolute price gauging, as our last oil change here was $49. The shop was empty (no customers ahead). This place has no conscience. Very poor customer service and business practices to take advantage of people during this pandemic. Will NOT be back and will make sure everyone we know are aware of our experience here today. Horrible. read more

Whoever did my oil change stripped the internal threads in my oil pan and now I have to possibly replace it. I do not recommend bringing your car here with people as uneducated as this. read more

I would never go back to this company and neither should anyone, i went there for a regular oil change in my car and paid over $100 for nothing a few days after getting the oil change my car started acting weird and it would turn off in the middle of the road and it would tell me that it had no engine oil, I thought that it was not accurate since they supposedly did a full check in my car, i had to pay to get my car towed to the dealership, when i got there they asked me how long has it been since your last oil change cause you have no oil at all, I decided to call JIFFY LUBE and ask for an explanation and to get my money back since i had to pay for another oil change in less than a week. They obviously didn't give me my money back but I definitely learned the lesson, apparently they hire very amateur people that fairly have an idea of what they are doing, for what they charge I would expect well trained and experienced people to take care of the cars. read more

Listed as open until 4. Fix the listing on Sunday so people don't show up before 3 and get turned away without explaining why you're not open until 4pm. Not a fun experience when a lot of people use Yelp to see basic things like hours of operation. read more

The team on 7th street just north of camelback routinely over deliver on service. I value these folks. Keep up the great work!!!

The staff at this location are SO SO friendly - every single staff member I interacted with treated me kindly and professionally. I was taken care of quickly, the facility is clean and tidy, and I felt I got an honest summary of what my vehicle needed. I was in and out in maybe 30 minutes. So nice to have a pleasant experience during a mundane chore! read more

Got an immediate appointment and service was fast and friendly. If you have time, I would definitely recommend going elsewhere though. Simple oil change was 2 to 3 times the cost of the dealership prices (thought dealerships were supposed to be more expensive...). All the other small places in the area were at least half the price of this place, they just didn't have time when I needed to get it done, so I had no choice. My advice, book an appointment with a different near by place and save at least $50 or more on an oil change service. read more

Showed up at 8:15 needing an oil change. Was done in 20 minutes WITH refilled tires. Staff was competent, focused, and efficient. A pleasant Wednesday morning errand! read more

So after all this here's an update... a little late due to FMLA stuff. Fluids were Still leaking went back was told that they didn't do anything wrong and was bluntly told that they are not mechanics. Even the manager tried to come up with some half wit excuse. I decided after all this trouble I must be causing them that I'd go elsewhere. After all I am the customer and I was not satisfied at all. (issues, lost time, money and gas I lost.) Besides, they're focus is more on selling services and less on customer service. Anyways... I Took my car back to my usual spot Firestone and was told that all three of my radiator hose clamps were lose and that I had an oil leak. Mind you I had those services performed. (Had my coolant topped off/oil and filter changed. Don't know what they were doing moving stuff something so simple like a top off that I've done it before). Great something else to pay for but instead of going back over and over to a place that does not do mechanical work but "specializes" in coolant, oil, filters, hose changes etc... I just paid for it a place that knows what they're doing. I'm done with jiffy lube and will be reporting them. read more

Both times I've been here at opening time and they have not been open. The first time, the employee present was apologetic and said that he legally couldn't open without a secondary employee there and they were late. I waited about 30 minutes and someone finally arrived. Oil change was fine and staff was nice but I was surprised that they did not offer a 5 dollar off or something for the wait. Fast forward to today and I pull up at 910 when they are supposed to be open at 9 to see a line of cars and closed doors. Waited about 15 minutes and cars started driving off. Tried calling and it was a busy signal. The one woman who was first said the employee who answered the phone earlier gave the same "I can't open without a second person" speech that I had in the past. I would recommend to this shop manager to change the hours to reflect when a full staff is there. I came to the 12 and Northern location and saw two of the cars who were ahead of me from the 7th st line and one was already in the bay. read more

Excellent and quick service. Came in Saturday morning for an oil change and got right in. Chris the service rep was great and didn't try and upsell anything. Offered what was recommended oil wise and even let us know what wasn't ready to be replaced and didn't try to sell it since it was not needed. He did offer a discount if we got a new filter because we did need an engine filter replaced. read more

They are Quick and always provide great service every time I come here! The lobby is also clean and cool!

I've never seen people move slower. I was told it would be a one hour wait - it was 2 solid hours! So not worth it!

Thanks to the guys at this Jiffy Lube! Friendly and helpful service and car care/oil change was completed quickly and I was out the door within 20 minutes. Appreciate it very much. read more

"Hi, can you do an oil change for a 95 BMW 530i?" "Umm...I'm not sure can you hold?" "Sure" "What kinda car was that again?" "Oh, a 1995 BMW 530i" "Umm...what year?" "Dude, I just said 1995." "Oh, yea. Ok. Well what series? A 3, 5 or 7 series?" "OMG, I said it's a 530i, so I guess that makes a 5 series don't ya think?" "Umm..I'll have to get my manager." "Hi this is Dale, can I help you?" "Great. Dale, can you do an oil change on a 1995 530i?" "Hmmm...what size engine is it?" "Dude, I have no freakin' clue what size engine it is. And I had no idea it was so complicated to look this information up so just forget it." CLICK... read more

Pretty good oil change place. Came here Sep '13 for an oil change on a 08 Civic hybrid with full synthetic oil. The cost of the ordeal came out to be around $80.00 and took close to 40 mins to perform. It's seems a tad expensive relative to the $55 full synthetic oil change I had done at Sears ago a few months ago on my 08 Lancer Evolution with a 2.0l engine, with the time different being maybe 20 mins difference give or take. No doubt different blends of oil were used, but it seems a stretch that it would entail a $25 difference. Other than that, the overall service was a pleasant and non eventful interaction. The employees were upfront with the pricing, and the civic I drove rode fine for the next few hundred miles or so afterwards. The convenience of the operation is also quite reasonable. Although the affair took a tad longer, it wasn't off by far either. I would just be mindful to come here if you have more than an hour free time to spare. Not bad. read more

I'll move this from a 1 star review to a 2 only because the young man helping me out was friendly - the rest of the experience was a damned disaster. Pros: + They changed my Oil. + Previously mentioned worker was friendly. Cons: -$140 for oil, tire rotation, air filter. -97 minutes from the time I pulled up till the time I left. -Restroom (air conditioned) smells better than the lobby (not air conditioned) -Roaches (both in the restroom and lobby) -$1.50 for a can of soda (only cold thing in the lobby) -Television in the lobby set at volume of 50, buttons broken so it cannot be turned off, turned down, or have the channel changed from Zoomba infomercials. -I was not allowed to drive my car into the shop - I had to let a sweaty greasemonkey do that. He was literally dripping wet. - Have already sent three pieces of spam to my e-mail box despite not saying they'd do so when asking for my e-mail. read more

I found myself in a worrisome situation and in a jiffy, all was back in order. I am out of town on a road trip and while driving to dinner last night a warning light came on. I checked my owners manual (can you believe it was actually in the car) and it said to check my oil level. After considering my options, I decided to give Jiffy Lube a call. Surely they can just add a quart so I don't have to find a Pep Boys? After reading the reviews on Yelp I was concerned that I would get the run around. I think Jiffy Lube is like any multi-location business. Some are good and some are not so good. It all depends on the store manager. I happened to luck out I think. The manager at this location is named Joe and he told me to just come in and they would help out. Initially he referred me to a closer location, but when I called them I got the standard - "We only will change your oil, we do not just do quarts". So I called Joe back and he said come on in. Well, exactly as I thought, I needed a few quarts to get me back on the road. Joe said he would just top it off for me for FREE since they will do that for customers (I never knew). I thanked him and handed him $5 bucks anyway as this really put my mind at ease. I am back in Road Warrior shape and somewhat relieved. Thanks Joe !! read more

This jiffy lube is in a good location, there are several retail shops and restaurants nearby to go to while waiting. The service was very slow... only three people working. Not enough room in the waiting area for everyone. I cam here because I expected quick service but they did not deliver. For the price I paid, I could have gotten a better value at AAA or the dealership. read more

This Jiffy Lube is close to my house. I needed an incredibly over due oil change before making a trip to Apache Junction for work... and left the deed until the morning of. Poor planning on my behalf. But these fellas had me fixed up quick. New oil, tires rotated, and they vacuumed up the inside for me. The waiting room is tiny. Nothing special. But I'm not coming here for a great place to hang out with friends or a tasty cup of joe, just an oil change. And I got it. read more

STAY AWAY!!!!!!!!!! Told the guy that greeted me just a oil change dont worry about the filters, I would take care of that. After waiting about 45 minutes had enough time to go to Someburros (great food by the way) and get something to eat. He comes in and says looks the filters need replaced. Asked if the oil had been removed yet and he said yes, stuck there. Only one guy draining oil and another installing it, SLOWLY. I used to go to the 7th Ave and Indian School location great service. Sold that one, should of sold this one. NEVER AGAIN and he gave me 15% off next time. read more

loved my experience here!! everybody was so welcoming, friendly & helpful. i have never been here before which they did not know & treated me like they knew me! so convenient and wasn't busy early in the morning either. will be coming back!! read more

At drop off was told 45 minutes. Left and ran errands for over an hour. Came back and the car wasn't even in the bay yet! Definitely not coming back, wasn't even a good price. read more