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    Sun Devil Auto

    3.1 (132 reviews)
    Closed • Closed
    Updated 2 months ago

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      Services - Sun Devil Auto

      Auto brake repair

      Auto engine repair

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      Reviews With Photos

      This is area not correctly repaired
      SR S.

      Terrible experience with this location for auto glass replacement. They were referred by State Farm Agent. Dropped off my vehicle to have windshield replaced. My son picked up vehicle as we were out of town. On his drive home the window began to shake. He made it home and parked in my garage. When we got back in town I called my insurance agent at State Farm. He said he would call Sun Devil. Sun Devil came to my home to mobile replace my windshield. They inspected it and told me that their shop neglected to screw down side mounts. Repairman said their was also a chip in the window. He called his boss who said they will have to charge me for window! I called my agent and he told me I'd have to enter a new claim to pay for window because of chip! I argued with him but to no avail. This place got paid for 2 windshield replacements! Why didn't they just charge them for a chip repair on second windshield then had them replace it since it was their fault?! Because it was their fault and yet my Agent allowed this I will be looking for a new Agent. I am furious because of this I now Ihave an extra claim against my record!! **Update Below** The response from Sun Devil Auto is an outright fabrication, another Red Face moment for them!! First let me say that I actually have a video of my entire interaction with technician when he was at my home. I'm not posting it here until authorized. Details...I was in Alaska when this occurred. I asked my son to do me a favor and have my car serviced and windshield replaced before we returned. Ford serviced my vehicle first then my son scheduled for windshield repair. My son is in S/Scottsdale and my home is near Queen Creek. We chose that Sun Devil shop location because proximity to my son was better. So the "gap" between repair is because I was still in Alaska. I was very upset this happened to my son. Lucky for us my son is such a good driver. It could have been much worse for him and passenger! My son called me right away and I asked him to leave the car in my garage and I would deal with it. We called Sun Devil auto immediately and they said to bring it back in which we told them it was not drivable. So they said they could send tech to our home. We said it would be a while because of scheduling and us being in AK. We called a few times in between when we thought my son could be at our home but it never worked out. My son and I repeatedly told them we'd be out of town and would be for a month. So the car sat in our garage. My sons schedule did not allow him to sit and wait for them at my home and car was not drivable so there it sat in my garage knowing they had agreed I would just call when ready for repair. When we got back we called our insurance company to see if we could have someone else fix it because I didn't trust Sun Devil Auto Bethany Home. We were told they had to fix it since they did the replacement and it would be covered under warranty. I called for mobile Tech to come to my home. When Tech got here I recorded conversation so I could have a record in addition to photos. I had Tech explain what caused the windshield to come apart and he explained which is all on the video. (I can post his why if I need to as it's unbelievable!) We didn't notice the chip until Tech was here. He never offered to repair the chip and why would he when the entire windshield plus moldings were damaged due to the shops incompetence! Also why would he have the moldings and windshield if they didn't already know they were replacing the whole thing. Pretty obvious why. So Tech spoke to his shop, (I did too) apologized and told us the Manager said to enter a new claim. I said I was calling my Agent back who he said had called them. Then speaking with Agent he said since 2nd windshield had a chip a new claim had to be entered. I voiced my disagreement and dissatisfaction with my Agent. Since I had no choice I had it replaced and new claim was entered. My question was if it was only a chip then why didn't they just charge for a chip repair instead of the whole replacement again? It was their fault for doing a terrible job putting in the 1st windshield which caused extensive damage because they forgot screws thus new windshield. The Tech said he had to do what his Boss said. I agreed he did and said I would look into it later. I recently called State Farm claims. They agreed with me. It was fault of Sun Devil Auto and they will not fault me with 2nd claim and subrogate for cost. So I wonder why D.H. of Sun Devil Auto on Bethany Home would fabricate an incorrect story in response to my rating? He needs to own his mistakes and now owes me yet another apology. Maybe he thinks I'm suing, which I had no plan to do that or is he in fear of being dropped by State Farm? I stand by my statement and my 1 star rating for this location! Awaiting Apology...

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      3 months ago

      Cameron was super awesome and helped clear up any questions I had. Great service ‍ 10/10 will come here EVERY TIME

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      1 year ago

      I'm so glad this shop is in my neighborhood. They are trustworthy and do whatever they can to make sure your car is right.

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      7 months ago

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      6 years ago

      So far it's been a good service. $2000 worth of repairs later...guess we'll see if they got it all done. Thanks guys!

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      Page 1 of 4

      Ask the Community - Sun Devil Auto

      Review Highlights - Sun Devil Auto

      “If my mechanic husband or father-in-law are not going to work on my car, it will be the Sun Devil Auto team on Bethany Home Road.”

      Mentioned in 11 reviews

      Read more highlights

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      AMC Automotive

      AMC Automotive

      (153 reviews)

      Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

      After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

      Revive Auto Center - Your best place for Tesla repair and collision!

      Revive Auto Center

      (145 reviews)

      Sunnyslope

      The staff are amazing, it was my first time there. Very friendly and welcoming people. It didn't…read moretake long to get the oil change I needed and the pricing was great. They communicate well and have been fast at responding to any of my inquiries. Definitely recommend them. I'll be returning for any future work needed on my vehicle.

      I do not usually write negative reviews, especially for local businesses, but I felt it was…read moreimportant to share my experience with Revive Auto Center in case it helps others make an informed decision. I first used Revive Auto Care to replace a control arm on my Infiniti QX60. I found them on Yelp, appreciated their positive reviews, and liked that they communicated over text. That repair went well, so when my AC started blowing hot air, I decided to return. They initially charged me $100 for diagnostics and a refrigerant top-off, then told me I needed a new compressor and quoted approximately $1,200. I dropped the vehicle off on Tuesday. By Wednesday and Thursday, they still had not identified the issue, but they continued replacing parts including the compressor, condenser with receiver drier, premium line kit, secondary rear AC expansion valve, blend door actuator, cabin filter, and recharged the AC system. By Friday, the vehicle was still not repaired, and they ultimately determined that the battery was bad and not providing enough amperage to properly run the AC system. They replaced the battery and told me the issue was fixed, which naturally made me question whether all of the previously replaced parts were actually necessary. The total had also increased to approximately $2,500, and at no point during the process was I contacted for approval on the additional repairs and charges. When I picked up the vehicle Friday evening, the AC was still blowing hot air. In addition, the vehicle was revving abnormally both while driving and while sitting in neutral. It is now Tuesday, and my messages have gone unanswered. On Saturday, I brought the vehicle to Infiniti for another opinion. I was told that the AC system had been overcharged by 1.73 lbs of refrigerant, which they said was causing the issues I experienced after picking the car up. I understand that diagnosing AC problems can be difficult and unexpected issues can happen, but the lack of communication, failure to request approval for major additional repairs, and returning the vehicle in worse condition than when it was dropped off made this a very disappointing experience.

      Kelly Clark Automotive Specialists

      Kelly Clark Automotive Specialists

      (78 reviews)

      As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

      These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

      High Idle Mobile Mechanics

      High Idle Mobile Mechanics

      (7 reviews)

      This is an update that I gave Kole what he asked for and we have plenty of more video and photos…read morethat clearly show the turbo being removed although Mr. Williams repeatedly have said that it never happened it clearly did happen. We have plenty of proof, including affidavits that we're getting from the mechanic shop, phone calls, text messages and overwhelming evidence again people watch who you hire even when you provide proof it seems not enough for someone that doesn't want to take responsibility for the bad work done these are all my opinions except for the facts that I have and will be providing in court. I tried to resolve this with Mr. Kole showed him evidence. Let him know what I had and he still refuses and said I will see you in court clearly this is someone that doesn't want to take responsibility. I will be updating after it is resolved in court. Everything expressed is of my opinion.

      The 2 guys came on time to install 4 aftermarket brakes (4 rotors and 4 calipers) for my 2024…read moreNissan Z. After the installation, I took my car for a ride and there were many warning lights on the dashboard. Not sure if they damaged all the sensors on the car but all the sensors are now giving me warning lights and these warning lights will not go away. If you have newer cars, DO NOT let these guys fix your cars. One of the mechanics was hitting the back rotor with a huge hammer very hard to get it off and must have damaged all the sensors, I guess. Another possibility is that the other mechanic was using an electric saw to cut off the dust covers and might have cut a cable to cause all the warning lights to show up on the dashboard. I sent them an email about all the warning lights but no response from them. They were able to install the 4 rotors and 4 calipers just fine but the brakes don't feel very tight and feel loose when hitting the brakes. I have to push the brake pedal almost all the way down to the floor in order to stop the car. I recommend these guys if you have older cars with no latest technologies. They have damaged my new car. ----------------------------------------------------------------------------------------------------- UPDATE: 6/2/2025 Took my 2024 Nissan Z to the Nissan dealership and they found 2 problems with my 2024 Nissan Z. They told me the technician Kyle and another technician from High Idle Mobile Mechanics who installed the brakes on my car damaged the ABS sensor and the R/F HUB BEARING which will cost me about $1658.50 -------------------------------------------------------------------------------------------------------------- Wheel Bearing Replacement - Front: DIAG VEHICLE AND FOUND DTC RF NO COMM WITH RF ABS SENSOR. INSPECT SENSOR AND FOUND THAT SENSOR IS BROKEN. AND HUB IS NOT INSTALLED CORRECTLY. RECOMMEND TO REPLACE R/F HUB BEARING AND ABS SENSOR AND RETEST --------------------------------------------------------------------------------------------------------------- I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. As of today, my car is still not fixed. All the warning lights on the dashboard are still on and the left and right blind spots are still not working.

      Sun Devil Auto - autorepair - Updated October 2026

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