Kind of a funny experience today when I walked into discount tire. The gentleman in front of me was asked by Bayleigh if he had been helped. He said no but he was waiting for a guy. Hahaha bruh you missed out. I joked to her about you not wanting her help and she laughed about it. She was awesome to work with and was knowledgeable. 4 years with discount and even with her nails she lifted the flat tire out of the back and got her hands dirty. 5 stars for customer service. I watched her get this lady's wheelchair out of the back of her car set it up and help her into it. Then wheeled her into the store and you would have thought this was her grandmother the way they were laughing and how she took care of her. 100% recommend her service if you're in need of some tires or repairs. She'll take great care of you and your family. read more

Discount Tire - Life of a tire - Tires Near Me - Peoria, Arizona

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Show up on time for appointment and there is a line of people and they don't have any check in or someone asking- who has an appointment -what's the purpose of an appointment?? read more

This is an extremely busy Discount Tire shop. I visited today to get my tires rotated , after biding the Mercedes Shoo in Arrowhead who indicated that I needed new tires because of cupping. Not true, at least as far as Discount Tires sales reps. Besides that additional info, wanted to say how nice the service advisor Bailey is. She greets every customer and lets them know someone will be right with them. She smiles unlike the four males who work there, they are like grumpy toads on a log. Maybe if I don't look at you, you will go away. Hope mgt is listening or maybe they should just visit a QT gas store. Every customer should be greeted with a smile no matter how busy you think you are. Good job Bailey, you are shining star in the tire business. read more

Discount Tire - Discount Tire 97th and Happy Valley - Tires Near Me - Peoria, Arizona

Brought in a flat tire with a giant screw stuck in it. Got a text from the shop with a link to track the repair. No wondering when it'll be done. Could watch in real time. Sure enough, ding!, service completed notice two minutes before the projected completion time. I was shocked when I picked it up that there was no charge. Apparently plugging flats is a service they perform for free. I had no idea! It makes sense to do that if they sold me the tires, but this was a tire from a new car. They even loaded the tire into my car so I could take it home and put it back on. Well done Discount Tire! You have a new loyal customer. read more

My wife went to Discount with a flat at 5:00 pm. She was helped by Thayer who changed the tire and advised her to return on Monday which she did. Monday went well. Discount Tire is a world class operation! Staff have" I can help you that" attitude. Not enough can be said about their quality of service. Pleasure to do business with them. read more

We do not recommend this place. It honestly felt like a scam to us. We brought our Lexus in because it was shaking around 60 mph and asked them to balance the wheels. They charged us over $100 for the service, but the car was still shaking when we left. Our mechanic told us to take it back to the tire shop where we originally bought the tires, which was Sam's Club. The first thing they did was rebalance the wheels, and the shaking was completely gone. They told us the wheels had not been balanced properly. I went back to Discount Tire and they refunded the money, but that doesn't change the experience. A shop should always verify that the work was done correctly before giving the vehicle back to the customer. Based on our experience, we cannot recommend this location. read more

I had a flat tire and opted to get towed there. I thought my tire was toast but they fixed and it was free. Last week they rotated my tires and that was free. That's why I'm loyal!!! Tesla wanted over $400. End of story. read more

They wouldn't help me make my vehicle safe for to drive for one week while I waited for the money to get two new tires. Again they refused to help me make my vehicle safe to drive by just rotating the tires, until I can get new tires next week. They refused safety. Because of how much I drive, I go through new tires about every 6 to 8 months, I used to spend a few thousand a year at Discount Tire and I think I will be taking my business elsewhere. read more

So I just had to need help me with my tires here in VISTANCIA and the gentleman was so helpful and accommodating. I just wanna give him a five star review. My husband and I are both come here in the past and it's always been a great experience. Thanks again, Nate. read more

I had a nail in one of my tires. Around noon on a Saturday I came here for the first time as a walking customer and they took my info very quickly. To get my tire fixed took an hour because they had additional people in front of me. Fernando was nice and helpful and offered me to repair my back windshield wipers. He mentioned the installation is free! Value: Oh yes! Getting the nail off my tire was also free! Yay!!! Thank you. read more

Discount Tire - Out side - Tires Near Me - Peoria, Arizona

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Do not make appointments here. They do not touch your car until an hour after you have arrived. I guess walk ins come first so might as well just walk in. And if there's a line when you come in and your appointment is at a certain time basically you are late for your appointment. Told the dude I have been here since 5:15 and my car hasn't been touched then he pointed out that I checked in 15 min after my appointment. Terrible service and customer service. If it wasn't free idk who would take their business here. read more

I have used this particular Discount Tire shop for the past six years. Today I had ordered new tires for the Jeep and inadvertently ordered a smaller size, when the technician started taking my old tires off he noticed this. He alerted me and I avoided a very embarrassing situation because of the technicians quick thinking. EXCELLENT SERVICE!!!!!!! read more

Was waiting for my tire to be fixed and another customer came over and kept talking to me and giving off creepy vibes. I looked over and Bailey the worker called me up to help get me out of the situation. They got their whole group involved and even had one of the guys who was working on my car come in and talk to me so I wasn't stuck in that weird situation with this other customer making me feel uncomfortable. Thanks for looking out for this Mama. read more

I honestly do not know how they don't have an overall 5 star rating. Always friendly service, more than helpful when they are busy and knowledgeable. By far one of the better run businesses in the area. It's nice to get good service! read more

Yesterday I parked on the street downtown and when I returned to my vehicle, my tire was flat. This morning I drove over to Discount on the donut I installed yesterday and arrived just after opening at 8am. Without even having an appointment, I was taken care of immediately. My tire had a hole in the sidewall, an automatic replacement. Thankfully with the warranty I had on the tire, the replacement was free. And my service tech, Fernando, seeing I was a repeat customer and had purchased all my tires at Discount in the past and had them all warrantied, waived any kind of service fee for me. Within the hour my tire was replaced, my donut had been returned to my trunk, all the other tires were aired-up, and I was on my way to accomplish my other errands for the day. All said and done, it only cost less than $40 for the new tire warranty. Thank you Discount Tire for taking any frustration or hassle out of replacing a tire. read more

I had an issue with a tire that was patched, then replaced when the patch did not hold and within a few days the new tire went flat again. I had some assumptions and was not very pleased and was a bit angry with the service my wife received. However, when I went in and spoke to Jason the manager he went out inspected the tires, figured out what occurred (a simple mistake) and took care of everything in a timely and extremely fair manner. I know nothing is perfect in business or service, but customer service like this goes a very long way for me. Thank you Jason for your character, integrity, and customer service. You have my loyalty to your store. read more

I received Great customer service at this location in Happy Valley The employees were very nice and kind!!! Keep up the great customer service and thank you for all you do for your customers. read more

This place has incredible service! I took my Porsche in before they opened and called to let them know I had a flat tire. A few hours later they called me and let me know they found some metal pieces in the tire and also a screw in another tire. They fixed both tires at no cost and also rotated my tires (previous tire company put them on backwards) I paid a total of $22 with no hidden costs. Super impressed with the service and how they went above and beyond with our even asking me! I will for sure be back! read more

Discount Tire - Thanks Discount Tire! - Tires Near Me - Peoria, Arizona

Their appointment planning is sheer BULLSHIT! Did everything to make sure I had an appointment so that I could get my tires changed and leave... So much for that!!!, read more

Discount Tire - I bought my tires ONLINE I booked an appointment ONLINE for 3:15 p.m. IT IS NOW 4:00 p.m. and my fucking car has just been put into a bay.. - Tires Near Me - Peoria, Arizona

Discount Tire used to be a great tire source. But like most good things, that changed. Too many of their "technicians" think they are too good to follow proper procedure when working on customer vehicles. Any good mechanic knows that when you reinstall the wheel nuts (lug nuts), you MUST finger start them to ensure proper engagement, before applying a power tool. Their own internal instruction is to start the nut and turn it 3 x with fingers. But these days, too many of their technicians ignore that. The result is that wheel nuts can get cross-threaded (damaged). Then you may not be able to get the wheel off next time it has to be removed. Another of their locations did that to my car and I did not know until a couple months later when I needed to remove wheels for other work. it was cross-threaed so badly, I had to use a big breaker bar and extension pipe to break the stud off. I spent a day off repairing my car because the Discount technician was too lazy to just properly finger start the nuts before putting a power tool on them. I have turned wrenches for 50 years, so I know he felt that as he jammed it down with an impact wrench. And he was content to just say,oh well, not my problem. Fast forward to October 30 2025, I took another vehicle instead to this location on Happy Valley Rd. for new tires. I took my own tools along, as I am not leaving their parking lot until I personally check that my car is not damaged. When they turned the car back over to me, I checked all 20 wheel nuts there in the parking lot, and found 2 of them had been started cross-thread, which damaged the outer thread or two, before he repositioned his impact wrench, and then drove it down properly engaged. But when I removed those 2, they could not be re-started with fingers due to the outer threads now being damaged. At least this time, they had not been cross-threaded all the way down the stud. I showed the mgr, and he said their procedure is to start them with fingers at least 3 turns. That did not happen on my car, or the two would not have been damaged to the point they could not be put back on. Apparently Discount Tire does not make sure their techs are doing it properly every time. So I drove it home with only 3 nuts on that wheel. When I got home, I was able to clean up the threads on one stud with a thread chaser, but had to go to hardware store to buy a die to fix the second one, because is was too damaged for the thread chaseer to handle. This has also happened to my brother's vehicle. Apparently it is now a crap-shoot if your vehicle is going to get damaged when you buy tires at Discount Tire. Here is a clue how much Discount Tire cares......a day or so after I bought these most recent tires, they sent me an email asking for a review on how they did. So I filled it out and sent it back, tellng the same story I told here. Can you guess if they bothered to respond back to me? Nope, complete silence. Like I said earlier, Discount Tire used to be great. You never had to worry if they would do the work properly. I wonder how many vehicles leave their stores with wheel stud damage and the customer has no idea...at least not until they have a flat or otherwise need to remove a wheel and can't. The only reason I found out is because I am a DIY mechanic who works on my vehicles. Edit: So your response at Discount Tire is to give a link to a survey form. I already submitted a survey form when you solicited my feedback, as stated in my review. What, do you want me to tell the story again? If you want to ask me about anything specifically, just look up my order #: 5050779913, for contact info. read more

Everyone here is very polite and very professional. Good customer service seems like a hard thing to find these days otherwise, so this location is a breath of fresh air. read more

The entire parking lot and walking areas are riddled with metal debris that absolutely can puncture tires and is just hazardous in general. When I mentioned it to and asked the gentlemen (Camden) why they don't take care of it, he just acted like they didn't give a crap and said "yeah, it's a constant issue". When they were complete with fixing my tire, they parked our car in the restaurant parking lot, didn't tell me, and just said "oh, sorry, they are supposed to pull it up front".showed absolutely zero care or concern for customer. read more

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The only issue is that they are ALWAYS busy. So an emergency is hard to take care of without a wait for an appointment. However, once you have an appointment, they are speedy, fast check-in, clean waiting area, super awesome customer service, like "Dutch Bros happiness in a tire service" kind of feel. Full tire service, fix a flat, rotations, air top off, type of deal. Not all Discount Tires are like this one on Happy Valley. Recently, I had a nail in my tire and needed a same day appointment, went to the Thunderbird location and noticed the difference. Slow service, one person checking everyone in, waiting room felt dirty, & the guy taking my car back rimmed my tire on the curb while backing out. If I have a choice, I'll make appts at the Happy Valley site. read more

Slipped in a warranty charge without my knowledge. Lied and told me wipers were free before I found it was 14.99 per and took it off the charge. read more

Wow! Incredible service, workmanship, value, trustworthiness...I truly cannot say enough good things about this discount tire! My husbands expensive lifted tire got a nail in it due to his manly hobbies and the tire slowly started leaking. We didn't notice for a while and when we did we weren't sure if it was fixable or needed a new one. We took the car down the street to discount and were immediately greeted in the most enthusiastic way by Awsten who knew exactly how to help us. He was engaging, informative, helpful, and good at his job. He took our info and said he would see if the tire could be repaired and would call us when it was done. Fingers crossed we wandered down the street to kill time and a couple hours later he called and said they were able to fix it and come pick it up. I was sure it would still be pricey, but turns out they fix tires for free!?! What?! Mind blown! Maybe that's just me not knowing the tire repair industry, but I was pleasantly surprised. The service was flawless and the inside of the shop was clean and welcoming. It wasn't a place to hang out and wait too long, but nonetheless it was comfortable. If you have tires that need buying or repaired I highly recommend discount tire; I was skeptical, but this place is top notch! read more

I had made an appointment and was close enough to show up nearly two hours early, the place was packed but I got super quick service They got me in and out within 35/40 minutes and it's the cheapest set of tires I can find pretty much anywhere while still being great quality that last! Great team of workers at this location read more

Starting a few months ago one of my tires kept losing air pressure and I would come here to get it filled up for free. I love that they provide this service. You just pull around and they have a spot for you to pull up and they will check your tires and fill them for free. Every time I've gone there is usually some sort of a line, but it usually moves pretty fast. Well, after the fourth time of my tire losing air in a few months I decided to make an appointment and have them take a closer look. It was a few Saturdays ago and I walked in without an appointment ahead of time and they took my car. A couple hours later it was ready. They have a text system that notifies you when your car is being worked on and when it is done. When I went to get my car they had fixed a small hole/nail that was in my tire for FREE! I don't know of any other car place that fixes that for free. They only ask that when you do need new tires that you come to them. I will for sure! The employee that helped me was named Austin and he gave great customer service. read more

Andre gave excellent customer service and helped me find the best tire for my vehicle. Answered any questions I had made the process seamless read more

This is for this store only, not Discount Tire as a whole. I made an appointment for a rotation (tires we purchased at this store). We were not able to stay with the car. Last time I did this I got the feeling they didn't rotate the tires so this time I marked a wheel. Less than 30 minutes later we got the text that the car was done. My wife brought it home. I went out and checked and the marked wheel was still where I marked it. The fact they did not rotate the tires as promised really isn't the worst part. How I was treated next is really sad. I called the store and asked to speak to the manager. I was told by the person on the phone (Austin?) that the manager was not available. He asked what the problem was and I told him. No real apology, his answer was to bring it back and they would rotate them. Apparently this wasn't the first time as he asked if I had marked a wheel and I told him I had. Silence. Never got to speak to a manager. I called corporate and explained what transpired. The gentleman apologized profusely and assured me the store manager, Tom Standish, would contact me within 48 hours. 5 days later and no call from Tom. I did get a voicemail at about 4:30 that afternoon from a Chris which I immediately called back. I asked to speak to Chris and was put on hold. I waited as long as I could and he never picked up the call. The fact that some young person blew off his job didn't bother me as bad as the lack of follow up or even apology from the store. I've been a customer for 36 years with Discount. If you choose to use Discount I would steer clear from this store. Apparently they don't have the integrity to do the job right unless someone is watching them because their managers certainly are not. read more

I have been a customer of Discount Tire for many years. I've always trusted their service--until now. This is my first time doing business at this location. My daughter was in need of two front tires. I bought them online and scheduled the appointment. My daughter had her tires changed on the 5th. She was an appointment during the last hour of the day. Luckily, she works from home so hasn't had to drive too much, but she has driven around, and with my three grandchildren. She noticed her car acting strange and thought it was the brakes. Her friend came to change the brakes today and asked us who put on her tires. He said all the bolts were loose, and had she been traveling longer or at a particular speed, the tires could have come off. He was able to remove them with his hands. I called to speak with the manager this evening, and he told me to take the car in, after the work that should have been done was fixed so that would have been useless. He then offered a fake-sounding apology. When I told him his people put lives in danger and I needed something more than that, he proceeded to raise his voice and yell, "What do you want me to do ma'am!" What I want you to do is explain how this can happen and how you can ensure this doesn't happen again. Your people put my daughter and three grandchildren in danger. Imagine your family being put in that situation. I don't know what is going on in Peoria, but you have a serious issue. I never had these issues with the same businesses in east Mesa or Texas. I will never do business with Discount again. read more

The team here thru out the years have been amazing. Chris, Camden and Jaden are probably one of the most respectful, professional individuals I've had the pleasure of speaking and dealing with. Their work and response is simply impecable, and they are very courteous and even though they're super busy; they still manage to be flawless. I enjoy the team and their flow of work that they do. I will always and continue to come to this store and send everyone that I know there too!! Thank you guys for making my experience super awesome!! Ivan C read more

My day started going out to my garage to find I had a flat tire. I called Discount Tire and spoke to Xander. Explained what I needed and that I needed it done today. As a return customer was on file, so as I soon as I finished talking, Xander had me pulled up, along with my tire info. Then, he said I didn't even need to take the wheel off myself, they'd come out and handle it for a small fee. SOLD ME! Cut to, and my 5:30 my car was done....by Xander himself! That's service, people! Thank you, DT! read more

I needed a tire repaired after picking up a nail somewhere. I arrived here just as they were opening and it was crazy busy with a line of people waiting to get checked in so I wasn't too optimistic about getting much help. I got to the counter and spoke to the guy working there. He told me 1-1.5 hours to get it done with the amount of people ahead of me. I had a seat and was quite shocked that the job was done within the promised time. Better still there was no charge for repairing the tire even though I didn't buy it there. All in all I was very impressed with everything and everyone here, especially their ability to handle the volume of work I saw going on that day. I would definitely go back as well as recommend this business to others. read more

All of the guys at this location are amazing, all of the time, every time!! "This time", (I swear I visit WAY too often) my right rear tire went flat! These guys had my new tires ordered, received and ready to go by time the tow truck delivered my car to them!! I received a prompt, courteous phone call as soon as my car arrived and I was SO relieved to learn that my tire was covered by my extended warranty!! (Praise God!!) Overall, after 10+ visits I've encountered nothing less than outstanding service and kindness100% of the time. Thank. You. read more

I had several problems with two other discount tire locations until the manager John at their Peoria location: 9735 W Happy Valley Rd, Peoria, AZ; listened to my problems and without any delay and with great business acumen settled my concerns. He and his assistant manager Fernando are a credit to the company and as I may not recommend the two locations I experienced unprofessIonal demeanor the Peoria location and staff were excellent in customer care and workmanship. read more

Brought vehicle in due to slow leak from staple in tire. Dropped off and told employee what was going on and response was " we won't be able to repair that" without even looking at tire. He took keys and said it would be about 20 min before they get to it. I left expecting a call with update on tire, but got a call that it was ready. Arrived to pick up vehicle and tire was repaired. Very happy about that, but employee shouldn't be making statements about what can and can't be done without looking at tires first. read more

Fernando was a great help today with our tire rotation, and the purchase of new tires and windshield wiper.. very informative, pleasant and helpful. Had a great experience at this location today! read more

Woke up this morning to the unfortunate site of a flat tire on my commuter car. Thankfully I was able to use AAA and get it towed to my local Discount Tire. Omar greeted me and quickly got to work investigating the situation. A lovely bolt in the flat led to me getting all 4 tires replaced including the addition of a spare that was missing from the car. The team worked with speed and precision. Total time for the fix was less than 2 hours on a walk in situation. Definitely will be back! read more

I brought my car in first thing after the 4th of July and the place was packed but they handled a patch job on my tire within an hour. Everyone was exceptionally professional. Will come back when it's time for new tires. read more

Purchased some rims and took them here to have my tires swapped from old to new rims. Dropped it off sat morning around 9am and they had it done by noon. Very quick and their customer service is excellent. Definitely recommend! Will for sure use them again. read more

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