Lets review Macomb Tilch Road Discount Tire. These places experiences vary from place to place so I usually take this into account. This location has been very good to me each and everytime I have been here. I got cheap tires, probably worth more than the car they are going on. My experience was good. They didn't try to upsell me or try anything funny and I have been happy with what I got here. That is how most of these places work, like Pep Boys who have a nice little corner in Hell waiting for them where they can rot with Comcast, Banks, and Auto Insurance companies. Now, let us talk about why I love this place. (so far) Living here in Michigan, you all know that our roads are by far the worst roads in the world. I have driven crappy roads in horrible places in the world like Mexico and Louisiana and nothing will wear out a car and cause so much tire damage like Hall or Mound Roads. THIS Discount Tire has done well on FREE tire repairs for me. It takes a while to wait but they do good work. I work near Centerline and there's a Discount Tire on Van Dyke. I took a tire that kept losing air there to repair and those clowns told me it was fixed after a wait of more than 2 hours. I kept losing air on it and kept filling it. I took it to this place and my suspicions were correct. Centerline Discount Tire never repaired it. Those idiots said they did. Well, no big deal as it is supposed to be free and it was. Tilch Road Discount Tire went ahead and repaired it and also told me about some issues with the suspension. Point is, that I trust these guys so far and they have done a great job selling and servicing me. The guys have been very good here too at this location, very knowledgeable and very customer service oriented. I never though I would support one of these places again, but this one is a very good one. read more

What type of tire shop sells tires and doesn't do alignment. So inconvenient and waste of time

I've come to this store for years, very convenient, at the time I lived less than a mile from it. This particular time I was bringing my kids vehicle in for a tire rotation, not a big deal, so I thought. A little while later I got a message on my phone that the car was ready for pickup...great. I went there picked the Ol' girl up and went home. The next day my son started complaining about a vibration while he was driving, so I take a look at his tires and realized Discount had snapped off one of his lug bolts. Yep, snapped off a Lug Bolt and didn't even tell me, brought the car back, was not given an apology, but rather told that I stripped the bolt and the wheel had compacted dirt causing the vibration. I was fine with the reasoning behind the vibration, however to blame your customer about damaging his own vehicle I thought was very unprofessional. My response was, good try, but the last hands to touch those nuts were you boys, when I bought the tires less than 6 months ago. So, in conclusion they did send me to another shop to fix their mistake, however my time was waisted and my trust in their workmanship was lost. read more

I previously went to the 23 mile location, across from Walmart and my experience was the worst that I can remember for tires. They are horrible at their jobs and very deceitful. I went to the Tilch and Hall Rd location and it was absolutely the opposite. The gentlemen went above and beyond to give me a good deal and get my the cheapest prices I could get for 3 new tires because the car I just purchased had such bad ones on it. He was so nice and professional. I don't have alot of money right now because of so many expenses and he was just amazing. He was an African American guy and I would highly recommend him although everybody in here seems friendly. I will be back to this location for tires in the future. read more

Came home from of vacation and my vehicle was in garage for 10 days. Now I have a flat tire. Sitting here waiting for two hours for them to get to my SUV.... It's going to be a long day. read more

Discount Tire - Tires Near Me - Macomb Township, Michigan

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They will rip you off. My fiance needed a plug on a 3 month new tire and they told her she needed a new tire and told her they don't plug tires. When I called, a man, Vic had a different tune. Women, don't go here by yourself and if you do, always negotiate because they are ripping you off. Can't trust mechanics nowadays. They are all crooks. read more

Exceptional customer service! Corrected an issue cause by another service center. He immediately knew what was wrong and addressed it. My appointment was at 4:15 and I was gone by 4:18. Professional, courteous, and timely. read more

Absolutely the best experience I have ever had!!! I called to get quoted on tires because I had a huge nail in one of them and it was time to update the tires anyway. I called and the same day they took me as a walk in, and changed all four tires. Literally called, walked in, and was on my way home in literally a span of an hour!! Definitely just earned a lifetime customer here!! Shout out to Roman And Jeff for finding and answering the questions I had......shoutout to the rest of the team as well for being willing to work on my car. Big shout out to Matthew who worked on my tires!!! Appreciate you guys so much and thanks for making my day a whole lot better :) read more

Hands down the worst location for Discount Tire. Twice now I have had an appointment and had to wait 30 minutes to an hour past my scheduled time. To make matters worse, I was told the last time I was there that I would not be charged anything for swapping over my winter tires. This was false as I was charged $88 to get my car back late and covered in grease all over my dashboard and glove box. I would rather pay more money somewhere else than be lied to, charged for no reason, and get my car back to filthy. Totally unprofessional and I probably will not be using Discount Tire for anything anymore. Update: Filled out the survey I was asked to and no one reached out when they said they would in 2 business days (it's been 4). I seriously would not come to a location in which employees are rummaging through the personal effects of a customer. I had nothing of value in my car but it's really sad to see that employees from an established store are rummaging through the cars of their clients. read more

Had a misfortune of getting a flat tire and getting towed to this place. The TPM (tire pressure monitoring) stopped working after the replacement. 3 visits later, still not fixed, but they tell me it's fixed. If you have TPM, avoid this place at all cost. read more

Discount Tire My wife has been experiencing a slow leak on one of the tires on her 2022 Edge. We had filled the tire twice and it held for a couple of days. Today, she took it to Discount Tire where she was told the tire was ruined because she drove on it flat. That did not happen. They told her it could not be fixed, and being an "odd ball" brand the replacement to a non "odd ball" brand would be $300.00, suggesting she should replace all 4 for approximately $800.00. The car has 20,000 miles on it. We then took it to Belle Tire, was told the tire had a small puncture and fixed it. When we picked up the vehicle, Belle Tire said, " no charge, the hole was so small". No mention of, "odd ball or ruined" tire. Going to Belle Tire saved her approximately $800.00 uselessly spent dollars. STAY AWAY from Discount Tire. Thank you Belle Tire. View all Discount Tire 4.3 (759) Tire shop in Macomb County, MichiganOpen OVERVIEW PRODUCTS SERVICES REVIEWS PHOTOS BY OWNER ABOUT Google review summary 54321 4.3 (759) Reviews All leak13 nail10 charge10 check8 +6 Sort by Most relevant Newest Highest Lowest Bob Br 3 reviews My wife has been experiencing a slow leak on one of the tires on her 2022 Edge. We had filled the tire twice and it held for a couple of days. Today, she took it to Discount Tire where she was told the tire was ruined ... More Chris Biernat Local Guide·114 reviews·856 photos 4 months ago Always a fantastic experience at the Discount Tire on Hall Rd and Tilch Rd. Jimmy, Gene, and all the techs are always incredibly helpful and professional. They provided excellent service and always take care of my family's tire needs. From ... More Robin Winton 281 reviews a week ago NEW Oh my. Talk about the best service. I pulled in because I had to change the tire from one of my golf carts at work, and CLAY took the tires and switched them out within 15 minutes. This place is great. Clay was super nice, very professional. I will not be going anywhere else for my Tire needs John Kourletakis Local Guide·5 reviews·1 photo 3 weeks ago NEW First off, let me say I've never seen people trying to negotiate harder than at a tire store. The people at this Discount Tire are honest; no one is trying to rip you off. If they say your tire is not safe to repair or can't wait to be ... More Bob Br 3 reviews My wife has been experiencing a slow leak on one of the tires on her 2022 Edge. We had filled the tire twice, and it held for a couple of days. Today, she took it to Discount Tire, where she was told the tire was ruined because she drove on it flat. That did not happen. They told her it could not be fixed, and being an "odd ball" brand the replacement to a non "odd ball" brand would be $300.00, suggesting she should replace all4 for approximately $800.00. The car has 20,000 miles on it. We then took it to Belle Tire, was told the tire had a small puncture, and fixed it. No mention of, "odd ball or ruined" tire. Going to Belle Tire saved her approximately 750.00 uselessly spent dollars. STAY AWAY from Discount Tire. Thank you Belle Tire. read more

I got the tires I wanted for the price range I was shopping for. Once I set up the appointment I was in and out in a very short time. I'm happy with my decision. read more

Been dealing with them for 36 years. Bought a new minivan and got a slow leak after 10000 miles. They repaired the leak for no charge.

Wait time even with appointment was hour and half. Customers were 6 deep and no sales people at the counter. They should give a extra effort into hiring practices read more

Have been buying tires from this location for about 10 years and always had good pricing and service. Today my wife took our newer truck in for a flat repair (I put the spare on at home last night), they repaired and reinstalled the flat, reinstalled the spare under the bed, checked and fixed a slow leak on another tire (bad valve stem), and did a tire rotation. The surprising part was that all of this was free. This is a used truck that we've only had for about 4 months but they treated it as one of our other vehicles that has tires on that we purchased from them. Also, she was in and out in about an hour. Great job Discount Tire! read more

I had a slow leak in one of my tires. They were quite busy when I got there and they told me it would be about 45 minutes so I decided to wait. They found a nail in the tire, repaired it and also did a tire rotation, all free of charge. It took exactly 45 minutes as they said and I was on my way once again. The service I received was excellent and everyone there was friendly and helpful. I had 45 minutes to sit there and watch, listen and observe and I was very impressed by the service they give to their customers. I was highly satisfied with my experience and they have a customer for life. Now if they only had free self service air like other places have... It would make their customers super happy!!! I know you can go there anytime and they will put air in your tires for free. But I would like it if it was self-service instead. I will still give them five stars and hope one day I will see the free self serve air! read more

Awesome service! My boyfriend and I came here for a slow leak in one of his tires. We were greeted as soon as we got out of the car and they were able to diagnose the problem immediately. We took care of some computer work and we were handed bottled water while we waited. They also have free coffee too. Before we left the desk, our car was already in the shop. Before we knew it (maybe 10 minutes) Matt came out to tell us we had a baby nail in the tire. He fixed the issue and checked all the tire pressures. Awesome customer service and although this particular tire shop was a little farther from our house, we will definitely be back for any other issues or to purchase rims/tires. read more

I walked in with a jugs baseball pitching machine tire that wasn't holding air. No appointment. The person at the counter (Clay) took the tire, went into the shop, diagnosed the issue (leaking valve stem), replaced the valve stem, and brought it back fixed. It took 15 minutes and they didn't charge me a penny. That is what I call amazing customer service. They earned a loyal customer today. read more

Needed new wheels and tires for my jeep wrangler worked with john and he was the best! he was very patient and honest and got me exactly what i wanted! hands down the best experience i had buying tires was with john. couldn't recommend discount tire enough and especially john! read more

Very trust worthy. The customer service one gets is top notch. Great prices, quality parts and workmanship.

First time at this location, Ive been to 2 Discount Tires previously. Across the board the best service no matter what location I go. Tilch rd location got me in right away, Jimmy and the technicians got after it immediately! Regardless of getting in right away or having to wait, the high level of service, and constant of taking care of people Discount does it right. Thanks again! read more

Hate this place. No matter if you have a appointment you will be there at least a hour if not longer. Everyone there is very nice but tire places are just the worst read more

Several months ago I got a nail in my tire and could hear the air escaping. I have purchased tires from "the other tire store next door" for close to 20 years so I drove there to have them fix it. I explained to "that other tire store" that my tire had a nail and it would be flat soon. It was a 1/2 hour before they closed on a Saturday and they told me they were to busy and couldn't fix it until Monday. So I drove next door to discount tire . They were just as busy and also about to close but said, without hesitation, they would fix it. They stayed after hours to fix my tire, at no charge, even though I hadn't bought tires from them in years. I just purchased a set of BFG KO2's (expensive tires) from discount tire and they did a GREAT job at the absolute best price! I am now a discount tire customer. read more

Sold me poor quality tires and the warranty. When I went back to see what happened since the belts were coming thru, they told me it was Ford's fault. Wouldn't cover the tires and took no responsibility. read more

Had a nail in the tire. They took the nail out the tire went flat and then said they wouldn't plug it because there's already another plug in the tire and said can't have two plugs for safety reasons. Which later found out that's not true or accurate. Had to pay for a new tire and that wasn't the same as the other tires because it wasn't it stock. They flattened the tire and then wouldn't plug it, therefore forced us to buy a new tire that wasn't even the right tire! read more

Got me in to patch my tire for free, they got me in within ten minutes. I also get my tires here, good prices. No complaints about this location. read more

I'M repeat customer of Discount Tire. Today needed new tire because of damage I inflicted. These employees are trained well, and are professionals. Jimmy behind the service counter and technician Frank in the shop had me in and out quickly. Have known Frank for many years and is great person Always completely satisfied at Discount Tire Hall Road and Tilch Macomb, Mi read more

Had previously came here in February because I had a flat tire, they scared me into getting 2 new tires which I did do because of their intimations tactics. They also tried to scare me saying I needed 2 more which I declined as I could not afford it at the time. I knew one of my tires was over the 50,000 mile mark so I made an appointment online. As soon as I got in, they tried to say my other tire, not even 2 years old and not having anymore mileage than the others, was losing tread. Once I said I wasn't interested they did back off. Ladies, don't try to fall for their tactics like I did the first time. This will be my last time visiting. read more

Went there today for tire repair of my Yukon XL and they fixed it for free (where else can you get it). They even put back may spare tire underneath. The shop on Tilch and hall have earned my business by buying tires from them. I'm really impressed with the effort and time they spent fixing my tire for free. read more

I was today in Discount tires on Hall rd.I change one of my tires on the rear.Last year I change my front tires and also I change my front tires on my other car.I was told that for my car only fit by the specs Pitelli no flat tires and that cost almost $400 a piece which I agree.Today I pick up my car and they charge me again $400, and I ask guy his name is John to come with me outside to check my front tires which are old 11 months and only 7000 miles and my front tires was wear out around 80% for only 7000 miles which is not normal because my car is Mercedes GLC coupe which is not race or sport car .Me John told me that they not give any warranty for tires what they sell.I can't believe what I heard,you selling expensive tires without warranty .Any tires shop give you warranty from 10000-65000 miles depends of what kind of tires you buying.So long story short people don't go to discount tires they gonna sell you tires without any warranty so if you smart go somewhere else but make sure that you got warranty on miles to.Beware of the scammers I be glad if my review help anyone save some money read more

Super nice guys that are patient and willing to work with you. Your safety is seriously their top priority- not money or making a sale. Would definitely recommend coming here if youre in need of a tire service. They were a huge help to me. read more

I went to discount tire on Hall road and Tilch to get a valve stem replaced under warranty. Jimmy ( The Scammer ) greeted me and told me to drop it off and he will call me when done. He called me next morning and tells me that the tire needs to be replaced because it had a puncture repaired before and he will not mount the tire back on the wheel. Advised me to buy a new tire... The tire I dropped off has 90% thread left and holds air perfectly fine. As you can imagine I was furious and was not about to buy another tire from them. I went couple buildings down Hall road to Belle Tire and had them look at the tire. They said the tire is perfectly fine and they would mount and balance it for me. I advise all potential customers of Discount Tire on Hall road and Tilch to reconsider going there and to go to Belle Tire down the street. read more

On vacation and needed four new tires due to nails in one; all needed replacement when I got back any way. Great service, but more importantly they have integrity. One of the rims was damaged during mounting; cosmetic damage, but still damaged. They informed me they were replacing the rim at no charge. Now where else do you think I would buy my next tire if I lived in Michigan! read more

Came in to get a tire patched. This is typically a free endeavor, but after explaining what I wanted, it was out to inspect every tire I had including current wear and car mileage. I found that upsell method interesting in being totally through and yet infuriating in that I did not ask. In their defense, while I've been waiting for my, "we patched your tire, but you need to spend some money on some things," speech, two more "tire patches" have come in. They may be getting them all instead of belle tire located just yards away. My star rating will be determined by how painless I get my keys back. Fingers crossed. read more

Discount Tire - Inside. - Tires Near Me - Macomb Township, Michigan

My daughter has had two bad experiences here. This week, she had a piece of metal in her tire and a leak, so she went to get her tire fixed at the nearest location. It was extremely bad luck that she ended up at this store and had to deal with Ryan. Once they had the tire off, they pressured her into buying a whole new tire! She was talked down to and intimidated into making an unnecessary tire purchase. She asked to have the piece of metal from the tire, and last night she showed it to her dad and I. It's about the size of a good-sized nail...very difficult to believe they couldn't fix the hole! College girls--stay away from this store! On the other hand, she has always gotten respectful and helpful service at the Troy location. read more

Came in today for nail A nail in my tire. Everyone was very helpful and nice. They didn't try and push anything on me as far as new tires and other services with I really appreciate. They got me in within 10 min of my arrival time. Great service. read more

Jon Smith was Awesome! He greeted me half way between my car and the building. They were extremely professional and fast. I am a woman and don't trust many service shops including Friendly Cadillac but would recommend this DT to EVERYONE! -Customer for life read more

Called 15 minutes after open to make an appointment for four tires. The earliest time was 11:30 am. I confirmed that the tires were in stock and the agreed upon a price. I waited three hours and then arrived at my scheduled time. Lo and behold, I'm told I don't have an appointment and if I want, I can check in and wait another 1.5 hours for a 1 pm appointment. Sorry, you've lost my business for life. I've never gone anywhere for tires, but I'll never use their services again. read more

I never give bad reviews - I'm not one to trash people or places, however, this is one time worth my only not so good review. I was a regular customer up until recently. Look i understand they are hired to upsell people on tires and services, I have been in the used car sales industry for 29 years, I know about sales and upselling and the tactics used to do so. I explained to them I am very familiar with vehicles including tires, but being before the holiday and it's the weekend, we were closed so I took my daughter's car up there early Saturday morning to see if they can see the cause of the slow air loss. I also asked for a tire rotation. I told the guy at the counter (Not saying any names) to inspect it for either a rim leak or it needing a plug. Tire tread wasn't in bad condition (Gaged out) no sidewall puncture so I know it was repairable. I sat there almost 2 hours for them to say it's not repairable due to interior tire damage. LMAO that's a first, when I asked for him to please explain he hesitated and replied about how an ATV/ tractor plug was used prior and car tires don't get plugged, and he can't rotate the tires because they weren't tires you could. Hahaha I'm sorry I couldn't help but chuckle, it's tires on a Chevy Cruze. Making a long story short. They never pulled the tire and inspected it. I then got a call from my daughter later in the week that her tire was losing air. I told her to go there into the air check line. Then they pressured her with scare tactics and she called me crying and didn't have any money on her. Then I dropped my customers from work and started to head down there and someone there and don't know who but took his initiative to pull it off and check it out and... It needed a basic plug and there was no other plug or tractor/ATV plug in the tire. LMAO thanks to the one guy who actually took his time to fix it where the other guy never made an effort. TERRIBLE and unprofessional. Retraining is needed and you can't upsell everyone.. Pathetic!! read more

Sent my son up to Discount Tire at M59 and Tilich to fix a tire. He was told it could not be fixed that day. I had asked my son to tell technician to at least add air to the tire to get back home. He was told No !!!! You're kidding. With this type of poor service I'll never step foot in another Discount Tire Store. Shameful and dangerous actions to a teenager asking for help or for that matter anyone looking to get the truck back home. read more