We initially were at a loss because Discount Tires told us they wouldn't touch our tires on our…read morediesel pickup UNLESS we bought rims from them as well. Then Discount wanted to add $50/tire for "road hazard certificates" on top of everything else! It felt like we were being taken for a ride so we started looking elsewhere in town. David, manager for 30 years (I believe that's what he said!), and his crew got us hooked up with some beautiful new tires. He was able to get them in shop for us same day, and we dropped off the truck early the next morning for installation. They were fast too! We left very happy customers. David is down-to-earth and will help you any way he can possibly. #shoplocal #supportlocal

I had an air leak from a nail in my tire. I was in a rush to get it fixed since I was driving to…read moresouth Texas for the holidays. I pulled in hoping they could fix it fast. Not only did they fix it fast but they did so at a great price, $22. The tech did a great job. He was careful placing the jack to avoid damaging the battery of my Tesla, was friendly, and had me back on the road in less than 20 minutes. Thanks!

I needed an oil change and money is tight, so came by here. Apparently I showed up right after…read morethey returned from lunch, so there was no wait and my car was ready pretty quickly. They did point out a couple other things that I need to get done sooner rather than later, but no pressure to get it done here or push for them to do it right then, etc, just felt like a "just so you know, this and this need done sometime soon." The only annoying thing is the lights are motion sensor and was weird sitting there and waiting and next thing you know I'm in the dark since the lights shut off on me and I had to walk near the front door for them to come back on.

I was so stressed over my check engine light suddenly appearing on my dash that I immediately drove…read moreto PCH Automotive and I am so glad I did. Luis was wonderful, giving me a quick and complete repair for my issue at an affordable price! Luis and the rest of the employees at PCH Automotive are friendly, welcoming, and reliable. I highly recommend them for any maintenance or diagnostic needs!

Really impressed at my second visit to Caliber. The first time I came near a year ago I purchased…read morethe lifetime alignment package, noticing my car was pulling a bit I scheduled an appointment on line and received a confirmation email. When I arrived I was promptly assisted, was asked a few questions about the vehicle and was told to have a seat. I made myself a cup of coffee and took a seat in the comfortable waiting area. I had just finished my coffee when my name was called and scheduled alignment complete. I was in and out in 30 minutes. Awesome service, highly recommend.

The absolute best service! I was on my way to Austin and had a flat. Nick told me to bring my tire…read morein and they would patch it for me. I was in and out less than 15 minutes, free of charge! Discount tire told me that I could not make an appointment and it would be at least a two hour wait. if you need any type of service on your car, this is the place for you!

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Unfortunately I had a nail hit my tire and after going to discount tire where they told me I needed…read moreto replace the whole tire and get a new set, I found this place base on a similar review. The shop was about to close and a gentleman on the phone told me if I could make in 15 mins he could get me in and out! And he was right. I was in and out in 10 mins and only paid $15 vs $200 plus for a new tire asap. When I have my tires replaced in a few months, I know where I'll be going. You just made a new customer. This is the type of customer service I love to experience! Thank you Mike's Tires!

Avoid this location unless you want to pay for unneeded repairs. Always have an idea of what's…read morewrong when you have a diagnostic done. Spend a few hundred could save you a few thousands in the long run...

Back again for the first time! At Ratchet Brothers newer location. Outstanding Customer Service!…read more Communication is key and they knock it out of the park. Estimates and suggested repairs are conveniently text over for approval. Sam is one of the straightest shooters out there in this area for Automotive Repair and Customization. I got 4 vehicles aligned in a week's time and my Service Van repaired as well with some aged and failing suspension components! And very reasonably priced! You guys have a customer for life! Thank you guys!

I have been using Blagg for oil change, emission test, flat tire repair and mechanical/electronic…read morerepair at my Jeep for couple of years. The experience was always excellent. The two gentlemen at the desk are very friendly and helpful on the phone and in person. They always made me feel like my car has priority and every work was always done fast. They clearly communicate what is going on and would keeping touch as agreed. For comparison I have very opposite experience with Jeep Grapevine. Dealing any repair there is frustrating and time consuming.

Very hard to find not only customer service, but fair pricing nowadays. I got my tires through…read moreBlagg for my BMW, and for one thing, I would have to say they don't price gouge, which seems to be the norm for a lot of automotive businesses out there. My tires are holding very well, and for I have paid for the quality is very good. So let's talk about customer service, there is no fast talking service rep up front telling you everything wrong with your car. They get right to the point and are very thorough to diagnose. I've taken my car there periodically for air, and these guys move quick to help out. Last time I took my car there just for simple air, a tech came out by the name of Christopher, and was extremely helpful, and provided good advice. I will continue to take my vehicle here.

I was impressed with the level of care and personal attention that I received at Epic Auto Center…read moreon a Saturday morning when bringing my wife's vehicle in for windshield replacement. One of the owners (Matthew) ran the glass side, of which he spent a considerable amount of time explaining the differences in windshields that come from larger companies, such as the dealer or Safelite Autoglass vs. his glass. From a price standpoint, there is a remarkable difference between larger companies (i.e., $280 on up) vs Epic's ($135-140). I had to have an additional seal placed on my windshield that made the final price $155. Further, I didn't feel as if I was "sold" anything more than what I came here to purchase. No unnecessary add-ons & upsells, as well as no long-winded explanations that would have led to confusion. Matthew was to the point, yet showed additional customer care by recommending not to remove the protective tape for 24 hours to allow the glass + seal to cure. He could've just said "have at it, your good to go", yet he didn't. Further, he didn't rush through the place replacement process. It took roughly 80-90 minutes from start to finish in order to do the job correctly. Epiq Auto does additional work, such as vehicle customizations, stereo installation, and other repairs in conjunction with glass work. Given their level of customer care + quality service, I'll certainly be back.

Epiq customized my Suburban and we love it. These guys are a one stop shop. I had the burb lifted…read morewith a 7 inch full throttle lift. They put 22 inch Fuel wheels onto 35 inch Fuel tires. They tinted the windows to keep the hot Texas summer a little cooler. Then they put in dvd players with wireless headphones for the backseat passengers. I'm absolutely stoked about my truck now. I'm going to bring all our vehicles here and so should you. Nice job boys!!!

I am extremely dissatisfied with the service provided by this truck tire repair company. They…read morelisted a regular residential address in a small village, which is very difficult for a truck to access -- there is a high risk of getting stuck and not being able to get out. Moreover, the service never answers phone calls and completely ignores all attempts to contact them, even though an appointment was scheduled in advance. At the agreed time, they simply do not show up and do not answer any calls, no matter how many times you call (I tried to reach them over 30 times!). Such treatment of customers is absolutely unacceptable. I wasted several hours for nothing and received no assistance at all. This service causes huge problems for truck drivers and should be shut down or, at the very least, inspected by the relevant authorities.

Didn't even end up wanting a tire the man on the phone was so rude and wouldn't even let me finish…read morewhat I was saying. I asked about a tire for 2 different cars and he hung up the phone because he thought I was asking about the same tire again. And he expected me to know that the tire shop isn't even mobile and it's only mobile thru the week. If you want to get taxed 300 dollars for one tire (the distance I was from the shop is 9 minutes 3.5 miles away) then shop with them. Definitely won't even be trying to get a tire just because of how rude they were. But if this is your LAST AND ONLY option then go ahead.

Still the best Discount Tire in the metroplex! I always see the manager out helping and talking to…read morehis employees and had the best experience with Neil helping me today. This is why I've been a loyal customer for 30 years.

Yall, I love me some discount tire and this guy here is one hell of a sales man. Knowledgeable,…read morespeaks clear, knows how to talk to people, kind to anyone with loads of questions, and has a bunch of patience lol. I think he's a manager I'm not sure. But they hooked me up today and helped me get some nice tires and beat all the places prices I called today. And trust me I called around. The whole staff at this location is helpful and wants to make your visit worth your time.

Steve is rude. has terrible phone service. this location always is short staffed. maybe more…read morepersonnel should be hired so that the customer service can be better. thank you.

Great customer service! Got a tire replaced for an affordable price and in a timely manner. Thank…read moreyou Dakota!