I have stored my belongings with Rainbow Self-Storage twice now, each time for several months. Both…read moretimes, I had no issues. The customer service back in 2019 (Arcata location) was adequate, nothing negative to say. The customer service more recently in 2024 (McKinleyville location) was great! The employee was very friendly and helpful. I experienced no issues with the units themselves. I do plan on using their business again soon :)

Really great and helpful. After my mom died I needed a fast and quick place to sort all of her…read morethings out, and my place had no room as I share it with my wife and it's a small house. I'm grateful to the friendly lady in mckinleyville for helping me out. I wish I remembered her name, it might have been Amanda. I love that this place is not just a 24 hour unsafe storage facility. It's clean and organized and behind a locked gate.

Great company! We have been customers for almost ten years now at two different properties. Every…read moreperson I have interacted with has been friendly, kind, and helpful; on the phone or on our property refilling our tank. Before we signed up for the automatic refills, whenever we called for a refill they always came out fast. We couldn't be happier with their service. I highly recommend this provider.

These guys are great! We were smelling propane over by our tank. We called and they came right out…read moreand patched it up for us. It was amazingly fast, they were kind and did great work. Our service is always great. We love our driver he is fast , comes out whenever we need him. So glad we went with Sequoia Gas as our propane provider !

Reasonable monthly pricing. I get the 5'x10' outdoor storage every summer for my son when he moves…read moreout of his dorm for the summer. Patty at the office makes everything clear if you have any questions and is able to make suggestions if you're not sure about anything. You can pay online and setup automatic payments. Move in and move out is very simple and smooth. I'm a returning customer for past two summers and the next two as well.

This place is shady! They stole a painting from me and lied about it. Dont ever store your things…read morehere!

This should have read - "BEST" not "Beat" self-storage but thankfully y'all knew what I meant…read more However, I'm sure it'd be a great place to stash your drum kit if you needed to see what I did there? (*roll/snare) But seriously, during the time my stuff stayed here (when I had to leave things behind during a pandemic move) I NEVER had a problem. My unit was floor level with drive up, super-easy access. All my drop-ins and outs were a breeze including the final, move-out! The few times I suffered financial difficulties they were always patient and worked with me; treated me with respect and a friendly smile. Now, if you've dealt with as many self-storage, employees as I have you'd agree that this is rare. I don't have a unit here right now but, if I have the need for the future, I would not hesitate to trust them again to safeguard my stuff.

My husband and I moved our things into what was then called "Midtown Storage" 3 years ago. We had…read moreso much furniture and other things (for a number of reasons, that we ended up having to take 11 units!) The manager at that time was awesome and she trained the next manager, Nate. He is an awesome human being and manager. He always returns calls and is helpful regarding our changes, as we work on downsizing. We have always at all times had excellent customer service from Nate. We noticed a poor review and the only thing we could think of was there were two management changes since we have been there, but this most recent one is the best ever. And Nate is there to help out always. If we could give 100 stars, we would, but there are only 5 available. We highly recommend Sutter Central Storage in McKinleyville if you are looking for an excellent place to store your things and an intelligent and caring person to manage your experience there.

Website has units listed by SQUARE FEET as if we are intending to store flat pieces of paper, and…read morenot three dimensional items. These deceptive scumbags think they're clever with their SQUARE FEET, two-dimensional deceptive advertising and pricing schemes, but all they really do is cause us, the consumer, infinite levels of frustration as we attempt, often unsuccesfully, to determine the exact price per CUBIC feet, and our ACTUAL STORAGE NEEDS. Do better. Just because you have a near monopoly, and a crop of inbred local hicks doesn't mean you have to settle for mediocrity.

I have rented from Cutten Mini Storage from years past and hoping to rent from them again. I have…read morehad great service from them before and I expect the same service for the next time. I have found that talking with them in person is more personable, so I communicated with them in person and over the phone. I just left a message for them to return my call to find out if they have any storage units available (crosses fingers) in various sizes that I am inquiring about. 5-star rating from my experience.

Jake is awesome! He is always so friendly and helpful! Would definitely recommend South Bay Mini…read moreStorage.

Jake was great - very knowledgeable, organized and efficient. The process was painless.read more

The guy working the desk is absolutely wonderful. Loved his…read moreenergy absolutely lovely to work with. Loved the explanation and simplicity.

Really lovely spot. Easy to set up and rent a unit, easy process, and really close to town. I feel…read moreincredibly happy to have my belongings in a secure location. I chose a second floor unit and appreciate Harry taking the effort to show it to me before renting. The price is perfect and we reviewed everything so that we were on the same page. Looking forward to doing business longterm with Arcata Bay Self Storage!

I went to the Bayshore Mall to get a haircut. It's the day before the semester starts. I check in…read moreat Supercuts. Lots of people. It'll be a half-hour wait. If I'm not back when they call my name, I'll lose my spot. I also need a cable and a gel pad. Can I make it to Staples and back in time? I walk around the mall. Hmm, maybe T.J. Maxx sells computer cables. I walk over and look through the big window but they've blocked off their interior entrance from the mall. Hey, I'm hungry. Maybe a little chocolate at one of these shops? Nah. So where's Staples? The map says it's right next to Kohl's. OK, I found Kohl's but I don't see Staples. I do some googling. Apple Maps says Staples is *that* way. I walk in that direction but still no Staples. A security guard's eyes lock onto two ladies walking down the hall. I ask him, "Where's Staples?" He says, a little hurriedly, "Outside." As I look for an exit, I hear him say in a commanding voice, "Ladies! There's no smoking in the mall." I get outside. Where's Staples? Now I see it. My half hour's nearly up. Now seconds count. I get inside Staples, walk straight forward, and there's a guy named Markus. He asks, "Can I help you find anything today?" Yes, I tell him. I'm looking for a USB-C-to-USB-C cable and a gel pad. He takes me to the cables. He knows every option and exactly what the trade-offs are. He asks if I'm using it to hook up a laptop to a charger. Yes. He tersely explains what I need to know. Seconds later, we're at the gel pads. He knows what they have, and he understands what I need. They don't carry it. Not one second wasted. I buy the cable and walk back to Supercuts. My name hasn't been called yet. Victory!

So I orderd some tires online they came to my house an there the wrong size I get the return lable…read moresent to my phone, I go to staples in eureka an printed out two copies of the return lable as my tires came two by two after printed out i went to my car an pulled out two of the tires attached the lable an took them in side I waited in a some what long line I get to the front an tell the man I need these to be returned he said is the same lable for all 4 tires I said yes gave the two that was not attached he said imma need u to bring all 4 tires in okay so I go out to my car again an grab the other two tires attach the lable to thoes as well when I get n in the store there is now a new line that is longer so I wait again when I get to thr front again this SOB thinks hes funny an says u have to have them all attach to each other, really, cuz this is exactly how they came to me. So again I go out to my car an grab my packing tape an head to thr front of the line an get ready to tape all your tires together an he looked at the tires an thrn said u know what, I dont even think I can take these, wtf! What do u mean j can't take them he said yea u have to send it freight. I said are u for real? I know u didnf have me pull these two other tires out my car then go back to my car for tape just to tell me u can't ship it! Why wouldn't u say that to me when u seen me with two tires, why the hell would u have me go to my car two different times ? U think ur funny? I want to tell to the manager he said i am the manager! Wow! Are u kidding me right now! Then he started to smirk at me like (what now bitch?) OH hell NO!!! Worst customer service ever!!! That fat ass needs to be fired! Off top! I will tell everyone I know to never go to staples again! I will tell every booster I know to steal a gang of shit from staples! Until u are ran out of business u should mess with people u dont know PERIOD that man was so dam rude! I was straight flabbergasted an i was not quiet about it so every one in line including the store knew why I was up set then when I was trying to leave an telling the other employees of the man's rudeness another employee kept saying thoes baskets dont go out side, do I look like an idiot! I know the basket dont go out side but I have to bring these 4 tires to ur door to put them back in my car! I used to be manager at Dariy Queen never ever would I give such bad customer service!