I have stored my belongings with Rainbow Self-Storage twice now, each time for several months. Both…read moretimes, I had no issues. The customer service back in 2019 (Arcata location) was adequate, nothing negative to say. The customer service more recently in 2024 (McKinleyville location) was great! The employee was very friendly and helpful. I experienced no issues with the units themselves. I do plan on using their business again soon :)

Really great and helpful. After my mom died I needed a fast and quick place to sort all of her…read morethings out, and my place had no room as I share it with my wife and it's a small house. I'm grateful to the friendly lady in mckinleyville for helping me out. I wish I remembered her name, it might have been Amanda. I love that this place is not just a 24 hour unsafe storage facility. It's clean and organized and behind a locked gate.

Reasonable monthly pricing. I get the 5'x10' outdoor storage every summer for my son when he moves…read moreout of his dorm for the summer. Patty at the office makes everything clear if you have any questions and is able to make suggestions if you're not sure about anything. You can pay online and setup automatic payments. Move in and move out is very simple and smooth. I'm a returning customer for past two summers and the next two as well.

This place is shady! They stole a painting from me and lied about it. Dont ever store your things…read morehere!

Great people was looking for a storage space in Blue lake and rented one. Then my plans changed…read moreand didn't need it. They refunded my money and were super nice and helpful.

Spoke to one of the owners over the phone to get my college aged daughter set up with storage for…read morethe summer. He was so nice and helpful, gave us all the info she needed and took the card over the phone. She and a friend who is sharing the unit have had no problems going in and out of storage. Will definitely use them every year

I rented units in both Arcata and Eureka. The office staff was very helpful and made the move in…read moreand move out convenient; I also liked the online payment system. Both locations were convenient, quiet, and easy to enter and exit. The only reason I docked one star is although the Arcata unit was clean when I moved in, the Eureka unit had an oil spill on part of the floor. I tried to clean it up but still had to cover it over before moving in.

For my needs this storage facility and location is perfect for me. It's secure and safe, entrance…read moreand exit gates always operate smoothly and the location right in the middle of the Los Angeles area and all 3 major airports, LAX, Ont & John Wayne allows me to use it for work efficiently. You also can't beat the price.

The guy working the desk is absolutely wonderful. Loved his…read moreenergy absolutely lovely to work with. Loved the explanation and simplicity.

Really lovely spot. Easy to set up and rent a unit, easy process, and really close to town. I feel…read moreincredibly happy to have my belongings in a secure location. I chose a second floor unit and appreciate Harry taking the effort to show it to me before renting. The price is perfect and we reviewed everything so that we were on the same page. Looking forward to doing business longterm with Arcata Bay Self Storage!