Website has units listed by SQUARE FEET as if we are intending to store flat pieces of paper, and not three dimensional items. These deceptive scumbags think they're clever with their SQUARE FEET, two-dimensional deceptive advertising and pricing schemes, but all they really do is cause us, the consumer, infinite levels of frustration as we attempt, often unsuccesfully, to determine the exact price per CUBIC feet, and our ACTUAL STORAGE NEEDS. Do better. Just because you have a near monopoly, and a crop of inbred local hicks doesn't mean you have to settle for mediocrity. read more

I have rented from Cutten Mini Storage from years past and hoping to rent from them again. I have had great service from them before and I expect the same service for the next time. I have found that talking with them in person is more personable, so I communicated with them in person and over the phone. I just left a message for them to return my call to find out if they have any storage units available (crosses fingers) in various sizes that I am inquiring about. 5-star rating from my experience. read more

BEWARE! After I vacated a storage unit there, the owner has not returned my initial deposit, even though I vacated the unit clean and undamaged, and still had 5 days left on the current month's rental payment. The owners twice told me (on separate occasions) that they had mailed me a refund check; it never arrived, and they refused to issue a replacement for the check they claimed to have mailed. When I complained in person, they offered to show me a copy of the refund check from my file, but could not produce the copy (surprise, surprise!). Under the rental agreement, they had 7 days after the unit was vacated to issue me a refund. It has now been 22 days, and still no check. Next stop for me is small claims court to get these deadbeat business owners to meet their obligations. BE WARNED. read more

I've had a completely different experience with Cutten Mini Storage than the other poster did. I have had a unit there since 2001. I have never had a bit of trouble with the staff. In fact, I rarely see them. When I do, the exchange is always professional and polite. The units are temperature controlled and there are no leaks. None of my items have ever gotten damaged or moldy in my unit. I can't say that about all storage places. I used to rent from another storage place in Eureka. There, my unit leaked and several items were water damaged. Those folks did not take care of their units very well. Cutten Mini-Storage does. I recommend them. read more