Rental went fine. Staff were rude at best and tried to only give us a partial refund for gas we had…read moreto put in the truck. Genuinely just a sour experience that could have easily been avoided.

They will cancel your reservation without calling first to rent the vehicle for anyone who walks…read morein. The reservations don't mean anything to them and the customer service is terrible. Everyone who worked there is awful. Humboldt trash.

Jake is awesome! He is always so friendly and helpful! Would definitely recommend South Bay Mini…read moreStorage.

Jake was great - very knowledgeable, organized and efficient. The process was painless.read more

Great people was looking for a storage space in Blue lake and rented one. Then my plans changed…read moreand didn't need it. They refunded my money and were super nice and helpful.

Spoke to one of the owners over the phone to get my college aged daughter set up with storage for…read morethe summer. He was so nice and helpful, gave us all the info she needed and took the card over the phone. She and a friend who is sharing the unit have had no problems going in and out of storage. Will definitely use them every year

Website has units listed by SQUARE FEET as if we are intending to store flat pieces of paper, and…read morenot three dimensional items. These deceptive scumbags think they're clever with their SQUARE FEET, two-dimensional deceptive advertising and pricing schemes, but all they really do is cause us, the consumer, infinite levels of frustration as we attempt, often unsuccesfully, to determine the exact price per CUBIC feet, and our ACTUAL STORAGE NEEDS. Do better. Just because you have a near monopoly, and a crop of inbred local hicks doesn't mean you have to settle for mediocrity.

I have rented from Cutten Mini Storage from years past and hoping to rent from them again. I have…read morehad great service from them before and I expect the same service for the next time. I have found that talking with them in person is more personable, so I communicated with them in person and over the phone. I just left a message for them to return my call to find out if they have any storage units available (crosses fingers) in various sizes that I am inquiring about. 5-star rating from my experience.

Greg and Nick helped us move about a month ago - long drive, horrible weather, lots of stairs; they…read morewere great and went above and beyond. Thank you!

Great phone service and walk through. Then initial packing day, they didn't know they were packing…read moreso they had to go back to their office site and took an extra 1 hr to show, packed but didn't follow protocol, packed oils and detergents which spilled, broke, and damaged so many items! The employees took longer than intended lunch. When I asked them to not pack certain items, they did anyway. Damaged an iron bed that was in perfect condition because he couldn't figure out how to take it apart. Then moving day, got there late, they were incredibly irritated with items not being more packed even though it was their colleagues that packed. Moved items but damaged walls, scratched floors, and one bled on walls without cleaning said blood. They left items in previous home even though they told to bring it (carpets, boxes). I asked to put floor protectors on items coming in, they didn't. My floor has stains now because of this. I submitted a claim for reimbursement and it took over a month to hear back. Now it's been two months I am still finding issues with their work.