LESLIE is an excellent person to deal with at Indianola storage. Very nice, professional, and super…read moreeasy when it came time for me to give up my unit. Just appreciate being treated with kindness and consideration. And the unit was nice on top of that, just what I needed at the time.

From the owner: Since 1997, Indianola Storage has been serving Eureka and surrounding cities with standard and…read moreclimate-controlled units. As a self-storage facility, we will provide you absolute security of your belongings, providing each unit with optional alarm systems, and surrounding the property with a security gate and cameras. If you're looking for an additional level of protection not offered by our standard storage units, Indianola Storage provides the perfect storage solution. Our climate-controlled storage units provide consistent controlled temperatures to ensure your electronics, antiques, and other valuables remain cool and dry all year long. With gated access seven days a week, call today to rent with Indianola Storage.

Vehicle ran fine (Truck) but everything else was a pain. So I reserved the vehicle online the day…read morebefore. Then when we go in they tell me there was no reservation. Fine whatever we pay then get things done and return it. The guy checked the vehicle seemed satisfied then said we were good to go. Next day I see I got charged an additional 80$ roughly for the the vehicle I reserved. (So I did reserve it) Then I call asking what this was about I paid the day before. They tell me there was damage to the driver's side mirror. I told them the checked the truck thoroughly the day before no complaints. But suddenly they found something the next day. I told them that seemed slimy. But whatever I'm just a guy trying to get by can't really fight them. I'm just saying be cautious with these people.

The owner pulled the truck up said 5/8 tank when I picked it up. I got into and loaded the website…read morewith tasks to do like conform mileage, gas etc. (my mistake for not disputing that is was just barely over half). I was thinking that according to him, that was what they consider 5/8. I filled it up exactly to where it was. They then considered that half upon return, of course a different person. So I ended up spending 65$ on gas to drive 42 miles. That means I got 3.5mpg based on what I paid. They had absolutely no concerns telling me that was my problem and I should have disputed it. Will never go there again. Beware, and dispute any hesitancies whatsoever. The assistant manager said, "we do not have any type of honor system here." He then said, "we recommend you bring it back with more than the required amount." Love that they check out a vehicle saying the tank is this full but when they check it back in, not so much!

Jake is awesome! He is always so friendly and helpful! Would definitely recommend South Bay Mini…read moreStorage.

Jake was great - very knowledgeable, organized and efficient. The process was painless.read more

Great people was looking for a storage space in Blue lake and rented one. Then my plans changed…read moreand didn't need it. They refunded my money and were super nice and helpful.

Spoke to one of the owners over the phone to get my college aged daughter set up with storage for…read morethe summer. He was so nice and helpful, gave us all the info she needed and took the card over the phone. She and a friend who is sharing the unit have had no problems going in and out of storage. Will definitely use them every year

Website has units listed by SQUARE FEET as if we are intending to store flat pieces of paper, and…read morenot three dimensional items. These deceptive scumbags think they're clever with their SQUARE FEET, two-dimensional deceptive advertising and pricing schemes, but all they really do is cause us, the consumer, infinite levels of frustration as we attempt, often unsuccesfully, to determine the exact price per CUBIC feet, and our ACTUAL STORAGE NEEDS. Do better. Just because you have a near monopoly, and a crop of inbred local hicks doesn't mean you have to settle for mediocrity.

I have rented from Cutten Mini Storage from years past and hoping to rent from them again. I have…read morehad great service from them before and I expect the same service for the next time. I have found that talking with them in person is more personable, so I communicated with them in person and over the phone. I just left a message for them to return my call to find out if they have any storage units available (crosses fingers) in various sizes that I am inquiring about. 5-star rating from my experience.

Greg and Nick helped us move about a month ago - long drive, horrible weather, lots of stairs; they…read morewere great and went above and beyond. Thank you!

Great phone service and walk through. Then initial packing day, they didn't know they were packing…read moreso they had to go back to their office site and took an extra 1 hr to show, packed but didn't follow protocol, packed oils and detergents which spilled, broke, and damaged so many items! The employees took longer than intended lunch. When I asked them to not pack certain items, they did anyway. Damaged an iron bed that was in perfect condition because he couldn't figure out how to take it apart. Then moving day, got there late, they were incredibly irritated with items not being more packed even though it was their colleagues that packed. Moved items but damaged walls, scratched floors, and one bled on walls without cleaning said blood. They left items in previous home even though they told to bring it (carpets, boxes). I asked to put floor protectors on items coming in, they didn't. My floor has stains now because of this. I submitted a claim for reimbursement and it took over a month to hear back. Now it's been two months I am still finding issues with their work.

This should have read - "BEST" not "Beat" self-storage but thankfully y'all knew what I meant…read more However, I'm sure it'd be a great place to stash your drum kit if you needed to see what I did there? (*roll/snare) But seriously, during the time my stuff stayed here (when I had to leave things behind during a pandemic move) I NEVER had a problem. My unit was floor level with drive up, super-easy access. All my drop-ins and outs were a breeze including the final, move-out! The few times I suffered financial difficulties they were always patient and worked with me; treated me with respect and a friendly smile. Now, if you've dealt with as many self-storage, employees as I have you'd agree that this is rare. I don't have a unit here right now but, if I have the need for the future, I would not hesitate to trust them again to safeguard my stuff.

My husband and I moved our things into what was then called "Midtown Storage" 3 years ago. We had…read moreso much furniture and other things (for a number of reasons, that we ended up having to take 11 units!) The manager at that time was awesome and she trained the next manager, Nate. He is an awesome human being and manager. He always returns calls and is helpful regarding our changes, as we work on downsizing. We have always at all times had excellent customer service from Nate. We noticed a poor review and the only thing we could think of was there were two management changes since we have been there, but this most recent one is the best ever. And Nate is there to help out always. If we could give 100 stars, we would, but there are only 5 available. We highly recommend Sutter Central Storage in McKinleyville if you are looking for an excellent place to store your things and an intelligent and caring person to manage your experience there.