Jake is awesome! He is always so friendly and helpful! Would definitely recommend South Bay Mini…read moreStorage.

Jake was great - very knowledgeable, organized and efficient. The process was painless.read more

The staff was super courteous and helpful. And very efficient! Nicole was especially nice as I…read moreclosed out my space and ended my rental agreement today.

Go somewhere else!!! So I need a unit again and was reminded of my past experience, so I'll be…read moreutilizing a different business this time around. In my past experience, I was late, lock cut before I showed up to pay, and charged additional $50 per cut lock. Funny thing is, I didn't have a problem, I understood. I was late n such. I happened to say, "Wow, $50 a lock...." and I was rudely cut off by their worker before I could finish. I was going to say, "Wow $50 a lock, I wish I had that job!" I wasn't even going to complain, but the lady snapped if I said another word, I'm out in 24 hrs. I couldn't even mention I wasn't complaining or I'd have my stuff on the street, which I wouldn't have been able to deal with as I had no truck available and had to work. Was super weird, creepy and controlling when I wasn't even complaining. This happened several years ago but never stayed right with me. So to see all the 1 stars looks like its their regular practice to harass, and insult their clients.

Looking for a local storage unit and this one came up. Tried looking online but there is not much…read moredetail, called them ul and the lady scoffed at me when I asked what was available. Will not use them. Ever.

From the owner: Various storage units with alarms. Access hours 7AM-9PMread more

Great people was looking for a storage space in Blue lake and rented one. Then my plans changed…read moreand didn't need it. They refunded my money and were super nice and helpful.

Spoke to one of the owners over the phone to get my college aged daughter set up with storage for…read morethe summer. He was so nice and helpful, gave us all the info she needed and took the card over the phone. She and a friend who is sharing the unit have had no problems going in and out of storage. Will definitely use them every year

My experience with Sherlock Mini-Storage for 13 years has been outstanding. I have always been…read moretreated professionally and respectfully. Any issues I may have had with payments, getting locked out, or damage I was at fault for; they were quick to work out an amiable solution. Even from a great distance I never worried about the fees for storage or the security of my items. After 13 years of storage in Humboldt County weather, I never had any problem with dampness, mold, pests, or theft. It's rare to have that great small business friendliness and simplicity vibe nowadays, but this business still holds fast to that tradition.

Just moved to the area and needed storage. Jackie was great to deal with and made the experience…read moreeasy during a stressful time. Answered all my questions and helped me find exactly what I needed. Highly recommend this place.

Website has units listed by SQUARE FEET as if we are intending to store flat pieces of paper, and…read morenot three dimensional items. These deceptive scumbags think they're clever with their SQUARE FEET, two-dimensional deceptive advertising and pricing schemes, but all they really do is cause us, the consumer, infinite levels of frustration as we attempt, often unsuccesfully, to determine the exact price per CUBIC feet, and our ACTUAL STORAGE NEEDS. Do better. Just because you have a near monopoly, and a crop of inbred local hicks doesn't mean you have to settle for mediocrity.

I have rented from Cutten Mini Storage from years past and hoping to rent from them again. I have…read morehad great service from them before and I expect the same service for the next time. I have found that talking with them in person is more personable, so I communicated with them in person and over the phone. I just left a message for them to return my call to find out if they have any storage units available (crosses fingers) in various sizes that I am inquiring about. 5-star rating from my experience.

This should have read - "BEST" not "Beat" self-storage but thankfully y'all knew what I meant…read more However, I'm sure it'd be a great place to stash your drum kit if you needed to see what I did there? (*roll/snare) But seriously, during the time my stuff stayed here (when I had to leave things behind during a pandemic move) I NEVER had a problem. My unit was floor level with drive up, super-easy access. All my drop-ins and outs were a breeze including the final, move-out! The few times I suffered financial difficulties they were always patient and worked with me; treated me with respect and a friendly smile. Now, if you've dealt with as many self-storage, employees as I have you'd agree that this is rare. I don't have a unit here right now but, if I have the need for the future, I would not hesitate to trust them again to safeguard my stuff.

My husband and I moved our things into what was then called "Midtown Storage" 3 years ago. We had…read moreso much furniture and other things (for a number of reasons, that we ended up having to take 11 units!) The manager at that time was awesome and she trained the next manager, Nate. He is an awesome human being and manager. He always returns calls and is helpful regarding our changes, as we work on downsizing. We have always at all times had excellent customer service from Nate. We noticed a poor review and the only thing we could think of was there were two management changes since we have been there, but this most recent one is the best ever. And Nate is there to help out always. If we could give 100 stars, we would, but there are only 5 available. We highly recommend Sutter Central Storage in McKinleyville if you are looking for an excellent place to store your things and an intelligent and caring person to manage your experience there.

Greg and Nick helped us move about a month ago - long drive, horrible weather, lots of stairs; they…read morewere great and went above and beyond. Thank you!

Great phone service and walk through. Then initial packing day, they didn't know they were packing…read moreso they had to go back to their office site and took an extra 1 hr to show, packed but didn't follow protocol, packed oils and detergents which spilled, broke, and damaged so many items! The employees took longer than intended lunch. When I asked them to not pack certain items, they did anyway. Damaged an iron bed that was in perfect condition because he couldn't figure out how to take it apart. Then moving day, got there late, they were incredibly irritated with items not being more packed even though it was their colleagues that packed. Moved items but damaged walls, scratched floors, and one bled on walls without cleaning said blood. They left items in previous home even though they told to bring it (carpets, boxes). I asked to put floor protectors on items coming in, they didn't. My floor has stains now because of this. I submitted a claim for reimbursement and it took over a month to hear back. Now it's been two months I am still finding issues with their work.