For the life of me, I cannot figure out why this place is in business. They are substandard in every aspect. Substandard coffee? Check. Substandard donuts? Check. Sub standard service? Check. Slow, when it needs to be the fastest? Check. I've given these guys at least a dozen chances over 20 years. Every single time, it is crap. Although, I did get good fast service once. But, that just means I got my crap faster. Just avoid this place and all of its sister locations. This is nothing more than potential disappointment. The only thing this particular location has going for it is it's location. read more

"Donuts...is there anything they can't do!?" You remember the Simpson's where Homer dreams about donut land? Or the one where all of his family's heads were donuts? There is a place kind of like that. It is in Leominster. There is a Dunkin Donuts, a Gourmet Donuts AND a Dippin' Donuts all within a tenth of a mile. Simply amazing. This particular Dippin' is the most convenient Dippin'. The same coffee, the same donuts (both yum!), a good drive through and easy highway access make this place pretty damn great. It does not however boast the seasoned counter help that it's Fitchburg sister -store employs. Still worth 4 stars. read more

Dippin' Donuts - Donuts Near Me - Leominster, Massachusetts

For years we drove by the Dippin' Donuts in Leominster on our trips from Conn. to NH. We laughed that it seems like a true rip off of the Dunkin' Donuts franchise. . . from the colors to the logo to the set up of the store. But rumor has it this franchise was around before Dunkin' Donuts, making them the real copy cat. On this day, we decided to stop in and give it a try to see if the taste was also as similar. The coffee was good, but I prefer Dunkin' (when it's brewed correctly- so many stores make it inconsistently.) But for me, the true test was the old fashioned doughnut. When I broke it in order to dip it, the doughnut completely crumbled, making it very difficult to dip. How can they call it Dippin' Donuts if you can't dip it! I would stick to Dunkin' Donuts if you really want to Dunk your Doughnut. read more

Dippin' Donuts - Donuts Near Me - Leominster, Massachusetts

I haven't had their coffee yet but hear it's pretty good. I have had their bagels & donuts, albiet I got some at the end of the night for free because they were about to throw out the leftovers (like every coffee shop does). I gotta say the bagels & donuts were really good even though they weren't the freshest by the time I got them. Still, I was quite impressed with those donuts and bagel too. And I even ate the bagel totally plain. Very good. I only give them 1 star because their website is TERRIBLE!!! As a consumer who is genuinely curious about what they have to offer in the way of foods, their website provides almost nothing. They do vaguely list some breakfast sandwiches. I wish they'd at least list the donuts that all their stores always have on stock, maybe they could go crazy and list the special donuts of the month or something? Their list of coffee flavors, I can't tell if that's only for iced coffee or hot too? Plus they've got like 40 flavors and I've got to think there's no way every store is keeping all of those flavors in stock every single day? Or are they? I don't know because their website LITERALLY looks like it was made in 1993. I'm sorry I don't mean to diss, but the website is SO BAD.. And like most customers, I don't want to have to pull up to a window to try place my order based sheerly on guess-work, because I'm pretty sure there's no menu in the drive through before you get to the speaker box....I actually don't think they have a speaker box, so I'd have to ask 100 questions at the window with a line of cars behind me. Now, that's only if my guess about the menu and speaker box are true. But even if they do have those things, based on the website the menu would be HUGE if it only listed all the (iced?) coffee flavors, forget about the donuts and sandwiches and muffins and bagels/cream cheeses. PLEASE overhaul your website. You could even use a service like Wix or whatever they have now for people who aren't web admins.. I seriously am curious about this place. But in the rush to get to work in the morning I don't want to pull up to your drive through without any clue about what you guys have to offer. Fellow Customers - their donuts and bagels are seriously VERY good! I just think they've got such a wide variety of stuff that I want to look into my options before I'm overwhelmed at a drive-thru window with a line of cars behind me, all trying to get to work on time. Dippin - PLEASE update your website. I've literally seen better MySpace profiles than your jankey old website from 1993....I mean a 6th grader with a Commodore 64 could make a better website... Hell, I'll do it, and I only have casual experience tinkering with HTML. sorry to diss, but I can't remember the last time I've seen such a bad and info-less website. I really wanted to learn more about all of your products before being that jerk at the drive-thru at 7am. Again, their bagels and donuts were REALLY good when I had them. I really don't want to discourage anyone from dining at Dippin..! For me, I just need more info and I know I can't he alone there. Please just give us customers more, and more complete, menu information and maybe some more pictures but mostly menu info. Websites are really easy to make and cheap these days. You could hire any ol' web designer to make something really nice for you guys if you give the person all the right info to work with. This could even be a good opportunity to implement online ordering using a gift card system, maybe with an app to order and add funds to your account from. Give people incentive points for free coffe/food after adding so much money to their account or after so many purchases. I don't know, that's just what all the mega successful coffee shops do. I'm sure you guys can get there too. Good luck! I really do wish you guys the best! Their bagels & donuts are REALLY good!! read more

Stopped by here after asking a "local doughnut connoisseur" where's the best place to go for National Doughnut Day. I guess we have different standards... I will say that when I stopped it was mid-afternoon. But it was NDD! I wasn't all that hopeful from the beginning mainly based on the size of the shelving space allotted for their doughnuts. I bought an assortment of holes cuz they didn't have much else to choose from. They weren't spectacular. The outside of the holes were hard and the inside came out w the first bite and I was holding a shell. Never knew you could do that? :| NOTE: I should prob say that I do come from FL where we have a local place called Donut King. And DK has retained their crown cuz I have never known anyone to beat their fare in variety, available choices or hours. So I guess my standards are pretty high. :) Come to FL and try doughnuts the way they are supposed to taste! read more

Wow... good lord. If I could give zero stars, oh I would. I drove through asking if they put spices on their eggwhite breakfast sandwich because it didn't state anything on the board outside. They said no, no spices. so I paid the five dollars and rolled through. They gave me my sandwich and immediately my car was filled with the most terrible smell from a serious dumping of spices on my sandwich. I feel like they did this on purpose, and don't care about any allergies people may have. Not to mention I have some inside info and it was a party in there for the young workers. I could barely breathe in my car. So I drove around and parked to go inside to ask what was going on with the simple eggwhite sandwich. I went inside asking politely to the young girl behind the counter. Why be rude to her? I didn't know who did it. So I was nice and she kindly took my sandwich behind the counter. I asked them about the spices . The older short woman with dark hair .. (looked like the manager or owner I believe) was standing in the back, giving me terrible looks because THEY made a mistake and didn't like how I came in and said something because others were looking. Well, that's not my problem. Long story short, the short manager lady with dark hair got very angry while keeping in the back, tantrum style. They didn't apologize, they didn't fix my sandwich, and the out-of-control angry manager wouldn't let me have a refund. They touched the old sandwich with their hands and the manager said I had to pay TWICE if I wanted one sandwich. Literally. Not a single bite I had taken from the first. This is basically fast food and I couldn't believe what was going on in front of a crowd of at least ten people. I asked for no spices, clearly someone there thinks they are funny. There was so much spices "dumped" on my sandwich that I couldn't even breathe in my car. I left with no sandwich, no refund, no apology and given some serious attitude. I wasn't about to pay 9$ for one eggwhite wrap. Absolutely insane how these people just STEAL from their customers. I couldn't even say anything more to them because I was beyond disgusted with their attitude. I just walked out. Could barely drive home in my permeated smelly car. I have never gone back since and I know they have been reported to the BBB for stealing customers money before. It's not the amount, it's how you treat your customers after YOU or a worker makes a mistake. Why should I pay for two sandwiches for YOUR mistake? McDonald's does better than this when they mess up...how sad that is! I wonder if they will block this review again? Sad. Really sad. Fix your issues, please. read more

The service at the drive up is excellent....The girls are always friendly and courteous. ...Unlikely the imbeciles at Dunkin Donuts across the street, who's service stinks and their attitude leaves a bitter taste...Funny is just like their coffee. Dippin Donuts Rule!!!! Thank you girls....keep the service going. read more

Real donuts made the old-fashioned way. They made us fresh decaf upon request. Great service and yummy pastries.

Not only was the wait ridiculous, with no one in line or a car in the parking lot, they steal. Paid with a $20, cashier argued with me it was $10. I know what I used because I always try to pay exact and didn't have it. I left, told my husband, he said same thing happened to him there. I will not be returning. read more

I dream of vanilla cream. These are fresh, large donuts, made daily. They're what donuts should be--are meant to be--and taste like a kickback to a magical, pre-Dunkin' era. The staff are friendly. The coffee is simple and good. The locals are hangin' out at the tables. The location? Convenient. A perfect donut shop. read more

I was there this morning and stood there unnoticed for too long while I waited for service There was an angry individual behind the counter blocking the donut selection while another person finally decided to help and fill my order for a dozen donuts for a business meeting. At least one donut was dropped on the floor as I pointed to selections from the display. Poorly managed and poor customer service! Employees tangle with each other. Will go to competitor down the street from now on. read more

I have tried this location and the one on Main Street. Both locations the donuts and coffee taste old and stale. Staff always seemed nice and prompt though. read more

*Whether you're a local, or a tourist in the need for some delicious iced coffee with melted sugar and various fresh foods or pastries, Dippin' Donuts dippin fun is for you!* Family and I stopped in here on our way up to Maine for some coffee and breakfast and were very impressed. The sandwiches were made to order on the spot so you did have to wait a bit but it's well worth the wait, nothing seemed frozen, everything from the eggs to the choice of carb was fresh. They also have the best iced coffee I have ever had, not so much the coffee itself but in the way the iced coffee was made. I like it extra sweet and creamy and I was asked if I would like for them to melt some of the sugar so it wasn't gritty on the bottom? Well would ya look at that! "Yes by all means please do you little five star earner you!'. The staff was incredibly friendly and didn't seem to hate their jobs which is always a pleasant thing for the customer. It's very uncomfortable to be around an employee that can't stand their work because you feel it as well and you feel like you should cry whilst ordering your latte or whatever it is you drink, or eat. Plus the name of this restaurant is great. read more

I only stopped in here because my usual place was closed. Their iced coffee is good but it had way too much ice in it. I got a bagel, which was decent, but their cream cheese has a very strange taste to it. The girls at the counter were nice. However when I walked in I felt like I was walking into 1990. They really should update their interior. read more

First thing I noticed when walking in was a dirty store front with sticky floors. Waitstaff was pretty rude and impatient. Coffee seemed to be watered down and tasteless. Won't be returning! read more

Flavors galore! I love this coffee shop! I always try something new and I am never disappointed. Great location- plenty of parking and it's not too hard to get out of there (unlike many spots in the Leominster area). I went there about a week ago and had a horrible cold. My boyfriend ran in and got me a hot nutty flavored coffee and I felt so much better after drinking it. I always enjoy interacting with the staff and I love the holiday decorations that they put up. Great place for a delicious cup of coffee-iced or hot! read more

Bagged coffee was great, not bitter, muffins and bagels are huge! Way better than Dunkin. Wished they had butter for the food instead of margarine tho. The Warren location is where I am commenting about. read more

Looove this Dippin and the coffee and donuts..Dont get to that side of leominster much unless im heading to DCU which is conveniently next door to yummyness read more

I love me some Dippin Donuts. What makes this place great is that the girls who work there actually know their customers. They see me coming around the corner of the drive-up and have my regular coffee ready to go by the time I get to the window. They have a great selection of freshly brewed coffees. I love the flavors and the fact that they brew them all, not add syrups. For the record, this was also my dog's favorite place in the world. I couldn't drive by the place without her getting excited for a donut hole. Dippin Donuts is by far the thing I miss the most about living in Leominster. read more

1 star for the extreme lack of professionalism behind the counter. I love the coffee so I'll keep going back but every time I go to this place I get to hear about one of the girls sexcapades and other private (not so private) conversations. If I was younger I would probably get a kick out of the entertainment that these girls so proudly announce to the world. That being said I would never bring my child into this place. read more

Girls are great, good attitudes. Coffee is way better then Dunkins!

It's my only stop for the weekends Great place for coffee and good donuts too. Friendly staff make is so much better that the other DD place. Breakfast sandwich with two eggs and fresh eggs. I love my Fall Harvest Coffee with my Egg, Sausage and Cheese on Asiago Bagel! Every morning, my only place to go 4:15 in the morning during the week days! Always when we have a Sunfunday we go to Dippin's for donuts! read more

First and last time in this shop. Employee named Lourdes was the most unpleasant person I have yet to come accross in a long time. She was not only unpleasant but she crossed the line to RUDE. Rolled her eyes at me when I asked her very politely to provide a coffee that was not so white in color. I had asked for " a small amount of cream" and was told ther is no such thing, take ,1, 2 or 3 creams. I told her I was sorry to inconvenience her and I could leave if it was too much trouble - she told me "just leave then". Very innapropriate! Very unprofessional! -10 stars to her. read more

Great place! I've gone there with HUGE orders and they didn't get one thing wrong! Would recommend it to anyone!

Great coffee, and killer breakfast sandwiches. Croissants as big as your face. So much better than the corporate counterpart. Go eat here.

This place had no appeal on the inside. It was dimly lit, the shelf set up for the donuts and pastries was messy and mislabeled, most of the trays and behind the counter accessories were mismatched and looked like they were from the 90s...that said, the breakfast sandwiches and donuts are alright. But the service is sooo slow, and its just dank inside and clearly cheap looking. read more

Yes ...I'm a fan of their donuts, but not their service. There's a blonde/ dark haired woman there that is very rude. She won't let you order a dozen donuts at the window even when there is no one else in the line. It was worth the gas money to drive to Gourmet Donuts! The people are friendly and positive. Makes all the difference. read more

This place is convenient since it is on my way to work. I thought it was going to be my "go to" coffee place but I'm sad to say that it is not. First experience, I ordered an iced mocha craze with very little ice and a breakfast wrap. Sandwich was okay but the iced coffee was full of ice that by the time I got to work, it was lacking flavor and very watered down. I had to throw it away. I got a survey and explained the situation and they ended up refunding the iced coffee. That was very nice so I went back the second time and ordered a mango smoothie. It was pretty decent. Third time I came back, I tried the drive thru and I ordered their caramel latte and a breakfast wrap. I thought it was a little overpriced for a medium latte and a breakfast wrap. Total was $8.12. I gave the girl $20 and I told her that I have the 12 cents. When I handed her the 12 cents, she gave me back $11. I told her that she owes me a dollar. she took out 88 cents out of her tip jar. I reminded her that I gave her $20.12 and the total was $8.12 so I should get $12 back. (I'm thinking in my head that it's simple math) but I was still polite. She then explained that she gave me 88 cents and she seemed very confused. Rather than explaining the simple calculation, I just let it go. The wrap was okay and the latte was okay. No difference from Dunkin except maybe more expensive. I have decided that I am never going back there. This place has overpriced mediocre food/coffees and incompetent workers who can't do simple math! read more