Best dang Butternut Crunch Donut I've had, I was totally blown away!! The exterior was firm to the…read moretouch with a delightfully moist flavorful crumbly interior, I mean this donut was incredible, just couldn't get over how good it was. My wife had the "Manager's Special", a vanilla creme filled donut, chocolate icing and a dollop of vanilla creme on top. My wife loved it and after a bite, I was awestruck by the flavor, texture and quality of both our selections from Dipping Donut. For me, I consider DD a donut destination and wouldn't hesitate to drive from almost anywhere to get there. I can't vouch for the coffee but imo the donuts are extraordinary; we are quite anxious to return and try something different.

I am so thankful to now live nearby a dippin donuts. Their coffee flavors and add ins are…read morephenomenal. My favorite is the cookies and cream iced coffee with cookie pieces. It really tastes like a treat, not your morning pick me up. The people that work here are also friendly. It's definitely a different vibe here than any Dunkin donuts you will go to

Place has gone down hill fast. Use to be great and now not so much. Never can anyone get a coffee…read moreorder right. Charged different price every time. Grounds in the coffee most days. Never seems to be able to keep inventory up cups etc... list goes on and on...... It's to bad i use to go every day close to my house. Now I have to drive 10 minutes out of my way. Got sick of the poorly run operation can't keep going there if the can't get a coffee order right.

Great service, convenient location, and the coffee tasted good. They didn't have all the flavors on…read morethe menu but I liked what I got instead.

I would give zero stars if I could my coffee taste like it has freezer burn and to top it off when…read morewe were leaving the lady looks at me and my hubby and says never again and give attitude

Absolutely love this place! I had an ice caramel latte and let me tell you it was amazing. This was…read moremy first time here and I will be returning. The lady that helped me at the window is great as well. This Floridian will see you all again very soon!

Hello to all and please read…read more I recently worked for Gourmet Donuts at 43 Airport Road in Fitchburg, MA and feel it's important to share a more detailed account of my experience for transparency and public awareness. During my time there, I made a consistent effort to maintain cleanliness and professionalism, especially while handling food. On one occasion, while assisting a customer, I was pulled away mid-order and reprimanded within earshot of that same customer for using "too many gloves" and "costing too much on my usage of gloves", which I tried explaining (before abruptly dismissed by the manager) that it was only to completely cover my palm's open wound injunction with store bandages that lost stickiness frequently. This was particularly concerning to me, as I was attempting to maintain proper hygiene due to a visible wound on my hand that required covering beyond the poor quality bandages. When I returned to the customer, he expressed discomfort with how the situation was handled, noting that it was inappropriate to interrupt service to address such concerns publicly. The interaction escalated further when he was charged an additional fee for a minor modification to his order per manager's order, which ultimately resulted in him becoming irate, refusing his order, demanding his money back immediately. This situation could have been handled more reasonably and professionally, if my manager agreed with me on waiving the less ice fee of $1.25 just this time and explaining that to this gentleman of only THIS time waiving it to complete the purchase with the customer in mind, instead her demand of me throwing it down the drain and dismissing the very unfortunate situation with a few words " that's just a customer who is that anyways". Additionally, I experienced repeated unprofessional behavior in the workplace, including being spoken to in a dismissive, hostile, and demeaning manner in front of customers. I observed negligent food safety practices by all employees, including handling and preparing sandwiches, bagels, and coffee with bare hands instead of using gloves and interchanging steps of then cashing out customers handling money, cards, and even personal patrons cell phones for Apple Pay. The most concerning incident occurred when I was pulled aside and questioned about a medical-related issue. I was asked to disclose personal health information, including medications and conditions, in a way that felt invasive and inappropriate. Comments were also made suggesting that my appearance due to sweating (in a hot, fast-paced environment without adequate ventilation nor AC/FAN) could negatively impact customers' willingness to accept food from me. This was both humiliating and deeply unprofessional. Following this interaction, I made the decision to leave, as I did not feel comfortable continuing in that environment. I have since reported these concerns through the appropriate channels, as I believe both employees and customers deserve to be treated with respect, professionalism, and basic standards of dignity. I am sharing this so others can make informed decisions. My hope is that meaningful changes are made moving forward. Thank you and God bless us all! Have a wonderful beautiful day...... summer is coming in great

I'm sure many customers have been satisfied, but our order was very disappointing. Donuts were dry,…read morestale, and some were doughy. The sugar raised were the only kind that tasted fresh. I just wish the owner would have acknowledged this, instead of arguing with me. Stuff like this does happen!

If I could give zero stars I would. This dunkin has the WORST customer service ever. Please hire…read moresome pleasant competent employees. Only go here once in a while out of desperation.

People say millennials are the worst, but wow, i've never had more unfriendly service than i have…read moreat this store, by the two older women who work there. The one person is who is younger is actually super nice, everyone else is rude and seems annoyed when you order more than one thing. Lame

They take too long to take people order from the drive-through and they are not friendlyread more

If I could give this place six stars, I would! Coffee and service are absolutely amazing. I have…read moreyet to try their doughnuts but my five year old son gives rave reviews. Each time I've gone there, the staff is always prompt and so courteous. You're doing yourself a disservice by not giving them a shot. My go to is the mocha iced coffee but I definitely plan on trying more flavors in the future. I'm new to the area and you have scored yourself a customer for life.

I stopped at the Dippin Donuts, located near the North Leominster Commuter Rail station on a late…read moreSunday evening. I wanted a donut to go with my coffee (I already had one from Starbucks). They had a decent selection of donuts on the rack. However, none of the donuts were for sale since I was told they were reserved for special orders in the morning. WTH??? Anyways, I was able to order a Pumpkin Muffin to go. The muffin was very soft and moist and tasted pretty good, sweet enough though. I am still puzzled that they had plenty of donuts here, but I could not buy just one donut at 6:40 pm on a Sunday. When I drove by the place recently in the evening, the place was closed around 7:45 pm, but I could see the racks behind the counter were already stocked with donuts for the next day (are they very fresh?) Also, they open very early at 4:30 am, but close at 7 pm, earlier than their competitors which stay open slightly later.

The donuts and bagels are great, but I feel terrible for the for the 2 girls who do were their…read moremasks, while their colleague has hers on her neck. I drove off when she tried to give me my order at the window with no mask on. You're losing money To the owner, please correct this behavior. There is a pandemic and its a mandate. Its just disrespectful at this stage.

Awesome bagels, sandwiches and service. Absolutely top notch and super friendly people.read more

Great spot for breakfast and lunch. They open early 6am and go till 3. We enjoyed our paninis…read more(caprese and pastrami Reuben) and chicken Caeser wrap. The staff and the owners are very friendly. Good number of seating available l.