Reading through some of these posts is priceless. A bagel shop is....quaint? Really? A bagel shop?…read more And another one whining about inefficiencies and if only a lean expert could go through........yeah, that's what is needed. A lean expert, fresh out of the Sheraton conference room with their 2 day green belt certification, gonna set business right!!! Throw on an apron and spend some time in reality. This is a small business with an excellent product that is hard to come by. They may not have deep pockets to pave your road with gold, but they do have a great work ethic. We go there every week and will continue to do so.

Bagel Time is a STAPLE in the Worcester area and for good reason. The bagels are incredible, the…read morebagel SANDWICHES are what dreams are made of. The staff is super kind. If there's a line, it's well worth the wait. The new location is beautiful, too. But I love that they kept the vintage sign.

Decent bagel shop. Bagels are fluffy, but they are very chewy and doughy. I saw they toasted our…read morebagels, but it didn't seem like it at all. The other parts of our bagel sandwiches were pretty good, but didn't love the actual bagel. There are a lot of coffee flavor options as well. Lots of seating inside. They also have a drive through which is a nice touch.

We absolutely love this place! Lightning-fast service, friendly staff, and delicious food and…read morecoffee every single time. Extensive menu includes gluten friendly options. Generous portions. See you soon!

What I love: consistently delicious food in every changing and interesting flavors! Local business…read moreowned by local people! Frequent inclusion of butterscotch chips, a slept-on flavor! Cool higher end culinary items for purchase and some other weird but welcome items like handmade soap! Good community posting board! Chill vibes and surly baristas that make you feel like you're in a bigger city! What I don't love: there are never signs telling what the baked items are, so you literally have to ask one by one at every visit- as does every single person in line. It makes me feel guilty for the people behind me and I often rush before fully exploring my options. This is made worse when I bring my small indecisive child, so I go elsewhere when I have him with me. Also- 90% of the time that I have asked, the attending barista isn't certain what the baked items are and says something like "I think that one is an apricot and cheese danish. Or cheese and some fruit. I'm not positive." At Crust's prices, I'd like to know what I'm buying and I would appreciate time to make a decision. Why won't you tell us what your yummy pastries are?? Lastly- the automatic tipping options are so high (this is coming from someone who never tips below 20%) that it makes me wonder if you're paying your employees appropriately, or expecting tips to make up the difference. If you were to change one thing and one thing only from this feedback, PLEASE consider labeling your baked goods! I truly cannot think of a good reason why not to.

Generally disappointing. This spot used to be great, but I have it two more tries this summer and…read morewill not be back. Service probably was the big turnoff, but the food was not strong enough to keep me coming back.

Moved to Holden recently. LOVE the bagels and appreciate the great service…read more I happened to notice on one of the walls are pictures of boy athletes from Wachusett H.S. I think that's great to support the local teams. But where are the girls?!? You definitely need to put up as many pictures of the girl athletes as the boys.

The Bagel Inn has much better quality bagels compared to the other area bagel places I've tried…read more There was a line out the door, and I waited about 10 or 15 minutes but it was well worth it. The texture of the bagels are light and really puffy/tender! I can't wait to go back. Also the women that work there were all so very friendly!!

Can't wait to stop by next time I'm coming through Worchester! Olive and feta toast was great!…read moreSalad had great dressing and was nice dark crunchy greens. Service was delightful and I like that you order at the counter. Cool space and plenty of seating, clean bathrooms.

To paraphrase Charles Dickens and also Mary Kate and Ashley, was not the best of times, it was also…read morenot the worst of times. This was the very definition of fine. Space was nice and airy, art was cute, food was solidly mediocre. Everything was missing out on seasoning, except the tomato soup. The soup was solid. Bathrooms were quite dirty. The food cost too much.

Stephanie's Daily Grind has been a go to spot for my husband and I when we are heading back to CT…read morefrom visiting our MA friends. We love stopping in here for the variety of bagels, sandwiches and wraps they have avaiable. They also have a huge variety of flavored coffee (which my husband adores) as well as cold brew on tap. I usually go for the Popeye on an Onion or everything bagel (Double toasted) but the last time I went they did not have egg whites available so I opted for regular eggs and they were just as good. The employees have always been friendly work quickly and efficiently to get out food for hungry patrons - the majority of which "grab and go" I cannot speak to their cream cheese flavors so I guess that means I need to make a return trip STAT.

I wasn't a fan of their coffee but it wasn't my typical style of coffee. The bagel breakfast made…read moreup for it. The bagel was so good and the service was very friendly. If you liked iced flavored coffee this is probably more your place. Not a lot of seating so more of a to go place.

Inviting space with a long showcase of treats in several categories, plenty of roomy tables, and a…read morelarge communal table. -- Muffins: I consider their blueberry muffin one of my favorites in Massachusetts, if not my #1. It's got just the right mix of bounce, density, and butteriness, without being too greasy. Big, fresh blueberries (not the shriveled kind). Plenty of crumbly streusel on top for extra taste and texture. Their mixed berry has multiple fruit presence and more of it, minus the streusel. Also very good. Sometimes the muffins are warm. Sometimes a little long in the tooth. -- Cakes: That's their claim to fame, and for good reason. They're more expensive than most, but so dense, rich, and heavy that a small slice goes a long way. My favorite is the chocolate raspberry decadence (pool of raspberry atop a deep, dark chocolate frosting). Or maybe the strawberry snowflake, which is like the best strawberry shortcake you ever had. -- Cupcakes: These often feature some of the same ingredients as the cakes, such as that killer chocolate ganache. Great for the toppings and fillings, though the cake part (especially if chocolate base) is often dry. -- Cookies: Noticeably less impressive, EXCEPT for the Linzer heart. Great flavor and texture in the raspberry and shortbread. -- Coffee: Good stuff. Not elite, but good, in heavy mugs with good feel. Service is a little lacking. Not so much because of rudeness, but because they're perpetually understaffed for the amount of business they do.

I hung out at this cafe for a little while and had a maple latte (delicious) and a carrot cake…read morecupcake. The cupcake itself was huge and properly moist, but not the best I've had. The frosting was too sweet and sugary and I don't think it was cream cheese frosting, which would have made it better. This is still a nice cafe to do some work or socializing or just chilling in. It was kind of chilly in there, but it was a hot summer day outside so it makes sense.

My favorite cafe in Worcester hands down. If you don't read the rest of my review then my #1…read morerecommendation is the Iced Caramel Macchiato with oat milk. It's so hard to find cafes that make good drinks with oat milk! Great service with staff that remembers me and makes a point to make small talk when I come in! They have delicious food and drinks with on their regular and specials menu which I love to go through and try. Great atmosphere, super cozy and never make you feel rushed. I love their bookstore selection as well as the other bookish related product like crosswords, puzzles, journals etc.

Root & Press has a really great selection of food, and the gluten-free options are AMAZING!…read moreEverything we tried was really tasty, and I especially appreciated how many GF choices they had. I would skip the coffee, though -- I got a vanilla latte and unfortunately it just wasn't very good. But the food definitely made up for it! Overall, a great spot if you're looking for a place with lots of gluten-free options and delicious food.

Barista took my order and didn't really look me in the face or had a basic conversation with me…read more Kept looking everywhere else but me or the register. It made for an awkward ordering experience. Especially since it was first time at brew and I had questions about their menu, but I decided to skip asking them. The coffee I was ordered was good. I liked the variety of quick foods and snacks they offered. Prices felt reasonable. Good space to study alone or in a small study group.

Really pretty little coffee shop in downtown Worcester! Clean and well maintained, customer service…read moreis friendly and quick. I got a maple chai latte- definitely recommend!

I love this place! I get lunch here sometimes since I work nearby. I don't usually get any bakery…read moreitems but the desserts / pastries are absolutely beautiful in the cases, they look delicious. I don't know why there isn't more hype about this spot. They have great food!

Pretty decent place overall. The pastries were fresh and the coffee was okay, but the service was a…read morebit slow during my visit. Still a nice spot to relax for a while.