Been here several times. I have left disappointed many times and often file my nails again afterwards. I've had full sets of acrylics, gel manicure only, and pedicures here. I've had pedicures that left my with cuts and bleeding. I've had my manicure leave me with jagged and flaky cuticles. Overall would not recommend unless you find a specific nail tech you like.
Experience A: (pictured) Today was pretty unfortunate for my nails. I came in because I got a coupon since it's my birthday. Not only did I not receive the birthday % off coupon, my nails came out crooked, I had dried acrylic gel under my nails even after the tech went back and drilled some of it off, my cuticles look bad etc. When filing my nails, the nail tech was scraping the skin on either side of my nails. My cuticles have since dried after washing off the oil & look worse than the pics I took in the parking lot. They're also too thick for my liking, have a lot of texture and are not very smooth feeling. Also when leaving, the nail tech that checked me out was the same one who did my pedicure. I gave him a $20 and asked for 3x $5's and 5x $1's so I could leave the tips in cash. He gave me 4x $5's. When I asked for 5x $1's so I could give cash tips, he just kept the 5. I had to repeatedly ask. Even if I am not happy with the service, I still tip 20% and have a hard time voicing my dissatisfaction so it wasn't like I was being demanding or disrespectful.
Experience B: (not pictured) When I've had just a plain white gel manicure, (a different nail tech) put the polish so far away from my cuticles that my nails already looked grown out & they chipped within a day. I had them filed the way I liked before I walked in, they were short and I didn't want them any shorter. I was hoping to grow them out and try get manicures consistently. This nail tech filed them even though I already told her I liked the shape and she made them short, crooked and inconsistent. I was able to peel all my nails off within the week of having them done because the gel just didn't hold up.
Experience C: (not pictured) I had a manicure that turned out poorly on another occasion but I did not have time for them to correct it. I came in the next day asking to have it completely redone. The manager (I believe it was) had me see the same nail tech. I do not want to see the same nail tech to fix the problem when they did such a poor job the first time. All of the nail tech were busy, including the one that was supposed to help me. So she bounced back and forth between me and the other person she was helping. They thought it was enough to only fix the one nail that was chipped instead of listening to my request.
I wish the reviewers would put the name of the nail tech so I knew who (not) to ask for. I truly don't understand how this place has the higher rating that it does because the work I've received on so many occasions just does not match. There's maybe one decent nail tech here. The others have left me disappointed read more