Honestly I never leave bad reviews for a place because I am in the service industry and I know sometimes you just get alittle unlucky. Yesterday I went to get my nails re dipped. I usually go somewhere else but decided to try here as it was closer to work. I went in and asked for a sheer pink, I picked out the color and the lady informed me It was a light pink. I was ok with light pink but made sure to ask her if It would show up pink like on the "nail" they had painted. She said yes, and It didn't. The color was completely clear. I asked multiple people and It wasn't at all the way it should've looked. I let her know I had tips on and that I didn't want them off I wanted to have it on for extra length. She ignored me and soaked my nails for too long and the tip came off and she didn't put another one on. She then cut my nails super short and filed them even shorter causing one nail to hurt super bad as it was filed way short and thin. I called back which took a lot out of me, I hate complaining, but I spent 40$ on nails I wasn't happy with. They said I could come back in to get them fixed. I came in today after work. I was greeted at the door by a lady and then she asked me what was wrong with them as I was explaining the woman who had done my nails yesterday ran up and they started speaking Vietnamese and the lady who
Did my nails seemed super pissy I came back. They sat me down with a man who would re do my nails. They gave me colors to look at, and then the last approached me with another lady confronting me on the color I had chosen yesterday and I explained that It didn't show up the way It was supposed to and I just want a darker pink. I then had the man start on my nails, and one lady continuously watched over him while he did my nails. Not saying much to me at all. He didn't ask me what shape I wanted, he didn't ask me if I wanted the tip back on. He was very rough, and kept digging his long thumb nail into the skin near my fingernails to push them down. Which one, is gross and unsanitary and two rude. He filed my nails down even lower than the lady before and was basically filing my skin down. He even dug his nail under my thumb nail which was sore from the last lady filing and made me bleed alittle, instead of saying sorry he stuck some gel polish over it and stuck It under the light. He rushed me in and out. Wasn't super friendly. I also had a accident with the last acrylic set I had about a month ago and my nail came off completely I let him know of this because I didn't want the nail touched as It was growing back. And instead he embarrassed me and had Co workers walking up staring at my nail. And he poked at It with his fingernail. And continued to talk to his co workers in Vietnamese and laughing while looking at it.
My gel polish top coat is already peeling off one of my nails and I had them "re done" 3 hours ago. They never once apologized to me. Like I said, I hate to do this, but this is not how a business should be ran. It's rare I get to treat myself to getting my nails done, and this was the worst experience I've ever had. I work in the beauty service industry and would NEVER treat a client the way I was treated here. I'd get some new employees. as for me, I won't be returning. I tried giving It another shot and it was worst than the first time. All I can say, is the lady on the phone was very nice to talk to. read more