1. Zara Nail Bar

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Queen Creek, AZ

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Zara Nail Bar

3.7 (154 reviews)
Open • 9:30 am - 7:00 pm
Updated 2 months ago

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Response time

2 hours

Response rate

30%

Services - Zara Nail Bar

Manicure

Manicure and pedicure

Nail fill-in

Zara Nail Bar Photos

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Recommended Reviews - Zara Nail Bar

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Reviews With Photos

Scrape from pumice
Jessica M.

I had a pedicure at this location and unfortunately had a very disappointing experience from start to finish. The technician and I had significant communication challenges because she did not speak English well enough to understand my concerns. During the service, she cut one of my toenails noticeably shorter on one side. When I pointed it out, she insisted it was the shape of my toe rather than acknowledging the uneven trim. While my toenail is not perfectly shaped, it was clearly cut too short on one side. To make matters worse, when she helped me put my sandal back on, she smudged the polish on another toenail. The most serious issue occurred during the callus removal process when the pumice stone scraped the back of my leg near my ankle. The area later became infected, requiring a virtual doctor's visit, prescription medication, and documentation with photos. Given the poor service and the injury I sustained, I felt it was reasonable to request a refund. However, I was told refunds are against company policy. I then asked for the owner's contact information and was provided a phone number that only directed me to voicemail. I am extremely disappointed with how this situation was handled. Not only did I pay for a service that was poorly performed, but I also incurred additional medical expenses because of the injury. We all work hard for our money and should be able to expect basic professionalism, quality service, and accountability when things go wrong. Unfortunately, I received none of those at this establishment and will not be returning.

Full acrylic set with pink gel
Hailey W.

It's always a great experience at Zara Nail Bar! Between the glamorous atmosphere, welcoming receptionist, complimentary beverage, seasonal pedicure treatments, kind and engaging staff, and ease of booking, I can't imagine a better nail experience. This visit, I had Charlie do a full acrylic set with pink gel as well as Dinny, my normal pedicurist, who did a "Pumpkin Spice Pedicure" with a salt soak, sugar scrub, steam therapy, and more! They both did an exceptional job and my nails and toes look wonderful! Thanks Charlie and Dinny, and everyone at Zara Nail Bar!

Zoie G.

First time here & had an amazing experience! Very friendly and clean space. Will definitely be coming back :)

Thu L.

The nail shop is beautiful!the employees very nice and friendly!I love the drink!and the first drink complimentary!

Nails
Isabelle T.

In December they sent out an offer "buy $50 get $55" which upon arrival I was told is actually $5. The receptionist said it was a huge misunderstanding and they worded it poorly. They sent another text blast and it's the same confusion. "Gift card spent $50 get $55" it's misleading and they didn't learn from their mistake

Closing an hour early but it's says "open". No warning

Im not sure what's with the random closing hours. Came in an hour and a half before closing on Friday 8/29 and they were closing early due to managers birthday. I'm not too sure what this is about but this is the second Zara location to close early 2 days in a row. The Tempe location closed early on 8/30 just cause.... This is getting a little bit unprofessional and a waste of peoples time. I'm trying to invest money into y'all as a company but it's pretty difficult. Post it on your website or don't share the business hours.

Beautiful lighting

I came in for a well overdue pedicure and builder gel manicure. The staff is very kind and welcoming, and the salon is very beautiful. I always look at cleanliness first, which it was but also enjoy the ambience of a stylish room. It is gorgeous inside. I recommend them for a relaxing spa visit.

French tips, need some clean up.
Elizabeth B.

Came for a pedicure and a friend's French tip manicure. My nail tech cut me a few times during the pedicure, it happens but no acknowledgment of hurting me really rubbed me the wrong way. My friend's French tips were pretty bulky and messy, it felt like they rushed and didn't really finish properly. The salon is very clean and the front desk staff were kind, but I won't be giving this place another visit.

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Reviews are mixed. Many highlight the friendly staff, modern and clean environment, and high-quality nail work.

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27 days ago

best place for nails! CeCe did a phenomenal job on my pedicure. the message was to die for and I left feeling so relaxed

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27 days ago

Jason is great! always love my nails. great service from front desk as well. The place is beautiful

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29 days ago

always great ! love the pumpkin pedicure! highly recommend! always look forward to comimg here in vacation

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28 days ago

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25 days ago

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28 days ago

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28 days ago

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28 days ago

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23 days ago

Love Zara nails! Always a local coming here. My pedicure was amazing and the nail techs are always amazing and great customer service

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24 days ago

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6 months ago

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1 month ago

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2 months ago

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30 days ago

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5 months ago

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2 months ago

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26 days ago

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1 month ago

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29 days ago

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29 days ago

Great vibe!! Awesome job! Atmosphere was good. Communication was good. Was able to get me right in.

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1 month ago

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1 month ago

I've been coming to Zara since they opened and have always been impressed with quality of work and cleanliness of the salon!

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2 months ago

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1 year ago

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1 month ago

Always prompt for my appointment and Cecee does a wonderful job on my pedicures. Great atmosphere and very friendly staff.

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26 days ago

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9 months ago

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27 days ago

This place has the best pedicure options and ambiance! Always a great Self care session!

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1 year ago

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8 months ago

Business owner information

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Kevin L.

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29 days ago

They're awesome! Always great service! Prices are reasonable and they have a great selection of colors!

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9 months ago

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Kevin L.

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2 months ago

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9 months ago

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10 months ago

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1 year ago

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1 year ago

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Review Highlights - Zara Nail Bar

“They're always so friendly, welcoming, and personal and they genuinely make sure you have everything you need.”

Mentioned in 3 reviews

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