This is the place for anything local or regional sports team related! Pro teams, College teams, you…read morename it! They've got the Dallas Cowboys, Texas Rangers, Dallas Maverick's and Dallas Stars all covered. Shirts, jackets, mugs, glassware,... Great selection and easily found what we were looking for. The prices are not the lowest but it's convenient to walk in and out with exactly what you needed.

While visiting Texas, I stopped at Rally House in Plano (near Dallas). The store is very clean,…read moretons of merchandise and a very sweet and knowledgeable young man that waited on us. The only problem, and it wasn't the young man's fault, was I came in looking for Dallas Wings merchandise (the WNBA team of Dallas). They had not 1 thing! Not a sticker, magnet or ANYTHING! They did have every other professional sport and every college in the Dallas area and tons of merchandise in each. But, NO WNBA! At all! That is a shame.

We came to this Academy to purchase a canopy to have a little shade in the Texas sun. While I…read moregenerally like Academy, they are pretty much serve yourself in the customer service department. That's alright by me though because I generally like to not be bothered by salespeople and be left alone to make my own decisions. If you require boutique like service, this is not your place. Value-wise, Academy Sports and Outdoors generally has pretty good quality for pretty decent prices.

With everything in the world seemingly getting so much more expensive, Academy seems like one of…read morethe only places I go, where i look at things and think "that is a decent price for that". They have a good selection and all the sports gear you need and a pretty decent selection of athleisure wear.

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

Went here last year before our big trip to Yellowstone National Park and they had a huge selection…read moreof hiking packs and other gear that we needed. I also really appreciated how patient and helpful the people working in the shoes area were. They were very kind and willing to work with my daughter who has always struggled to find comfortable shoes and they let her try on so many different pairs until she found the ones she felt confident in. Great location that's larger than others I've seen, so it also has a great selection!

This isn't a store. It's a whole attraction in itself!…read more Walking into the Scheels at Grandscape felt less like "running errands" and more like entering a Texas-sized amusement park that also sells everything you could ever need. This place is huge--two floors of sporting goods wonderland with a giant fish tank arch on the first floor! There are tons of Texas and Dallas Cowboys-themed photo ops, a literal Ferris wheel inside the store, and a massive café with food options, beef jerky bar, and tons of fudge and candied nuts. Bonus points for the staff--everyone I came across was genuinely kind, helpful, and seemed genuinely happy to be there :)

Whoever runs this store needs to find whoever is the midnight shift leader at the local Long John…read moreSilvers and hire them to run the gun department because, good God, that would be a massive improvement. After waiting for 20 minutes with my drivers license, credit card and social security card visibly in my hand I had a lady cut me off in line. Man behind the counter sees it, I let it slide...and then when she's done the cashier takes another guy who had been there 30 seconds. Now I am pissed, but also fascinated at the incompetence I am witnessing. Out of boredom and curiosity I wait for the bald dilbert at the other cashier station to finally finish checking someone out, after 25 minutes, so I step forward. 3-4 minutes go by and he doesn't acknowledge my presence. Then he calls out the name of someone without even looking at me and proceeds to get into a lengthy conversation and I am back at square 1. 30 minutes, made it to the front, no acknowledgment of my existence. All of you people are not qualified to take change at a toll road. The savings on the firearms does not make up for the nonexistent customer service and lack of common sense that is hovering over this entire department. All of you suck at life.

Great service! Called and left messages when product was ready. Also friendly and helpful.read more

Not the easiest people to deal with. Not big on customer service…read more... I wasn't greeted at all, as I wondered throughout the store. The lady was snippy and gave me a very hard time.

Excellent customer service, the staff was knowledgeable about size and were very welcoming…read more Selection is outstanding.

Best Rally House I've ever been to! Very clean and organized and the employees are so friendly and…read morehelpful. Hayden checked me out and he was very helpful throughout my shopping journey! Best customer service experience I've had in a while!

I can see why they have a score to begin. While the idea to ask for shoes to try on through a kiosk…read morething is a good idea it takes them long to get the shoes and even though they ask what you have on they just shout out the shoes so make sure to pay attention. That wasn't really the problem. I did get my shoes but hard to try on another pair. Samuel at check out was the problem. He was rude and unapologetic. People came in from the wrong side while I was in line and the took them before me. When I asked where the line was he said it didn't matter and that they were there anyway before me so it didn't matter. So why have a path for a line if you're just gonna take whoever? If you get Samuel at check definitely ask for someone else.

Went to the Frisco location to exchange sunglasses that I received as a gift from a group of…read morefriends. Found another pair of sunglasses which was a higher price and offered to pay the difference. They would not allow it. Now I'm stuck with sunglasses that I don't want.

My daughter and I walked in to purchase $300 cleats and new shin guards. We got a "hello..." Then…read morewe stood at the cleats for a solid 10 minutes while the staff (I saw three for sure) stood and watched France and Egypt on tv. My daughter asked who appeared to be the manager (male, gray hair) if anyone actually worked here and his response was "we SAID hello." We left. No surprised this place has only three stars. I only gave one because Yelp makes you. Waste of a 20 minute drive.

I just walked out after getting horrible "service" by a staff that was more interested in watching…read morea game in tv than selling something. I asked to have my son's shoe size measured, and the guy stood there looking at me like he was in a trance. I ended up having to do it myself. I don't even care that they didn't have anything I needed in stock, I just can't believe the level of apathy we received as customers.

You walk in, you're treated like royalty. The employees know the merchandise, and they know how to…read morepromote it. They answer questions, they give you space. The clothing is beautiful and very well made. I watched a woman come in with an item she was displeased with, and I watched an employee offer a refund with no issue, she just wanted to make the woman happy. How can this be? As I sat in this beautiful store with beautiful employees and beautiful customers, I thought to myself, "what's the catch?" My daughter and wife FINALLY come to me with the items they want, they are rung up and bagged, and I see the price. SPLAT!! I remember things going blank for a minute. As they picked me up off the floor, I cam back to my senses and wanted to get to my car. I made the mistake of looking at the price again... down I went... SPLAT!! I finally wake up, cold water being splashed on my face... I pay. OK, enough with the satire. The clothing is rather expensive, but its worth it. Anything we've purchased here, my wife and daughter LOVE. I even have a pair of pants/joggers I purchased here for myself, pure awesomeness!! I will continue to shop here for the ladies in my house as long as they request. They rave about how awesome the clothing is, the service is great, the place is clean and the people are AWESOME!

I always enjoy shopping at this location. The workers are friendly and helpful. Theres always a…read moregreat selection and it's insanely organized.

Went in looking for a Dallas stars jersey for a present today but knew nothing of the Dallas stars…read moreluckily for us the two male workers who were on the clock guided us through everything. Explaining what players were the best pick and best material and overall which would be the best present.Although they didn't have the jersey at this location they called other ones and were able to get one on hold for us.In the end we got the jersey and were very satisfied with the customer service at this location!!

I have waited days and been on hold for hours, never called back!! The worst company I've ever…read moredealt with. The returns are impossible. Couldn't print a label . So tried to have it emailed. Oh no!!!!! You only get one chance and then you cannot submit again. And .....after all this, I have to pay $7.99which will be deducted from purchase price!!!! I waited 2 days for another response another time . I'm on call back. Do not ever use this to order anything on line!!!!!! Unfortunately they do not care about "customer service" all of the other large companies do!!!!!! What matters is money. Do not ever use this company for anything. Tons of other companies to order from!!!!!!