Fantastic store with outdoor clothing and fishing gear and clothing…read more We use this brand for our waders and love them! They are high quality as is everything I've bought here!

I stumbled upon this Orvis location when in the center for Trader Joe's. I immediately spotted…read moretheir info for Fly Fishing 101 classes and knew I'd sign up. I've been fly fishing on the Gallatin with a guide and knew ever since then it was something I wanted to do a lot more of. I came in for their Bass Creek class which was great and will be returning for the Fly Fishing class. Hopefully I can work up to joining the group trips. Great gear and probably everything you need to get started can be found in here. I'll get some waders and the other essentials in the near future. Excellent service in store. Very fun store!

I know this is a chain store but REI customer service on the phone and staff in the store is A+…read moreeverytime. The many products that we've purchased have been of high quality. Mostly hiking and camping gear. This has been our go to outdoor brand for many years.

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

I'm honestly surprised I've never written a review for Scheels before. I come here often--probably…read moremore than I should--and I genuinely love everything about this place. Scheels is absolutely massive and somehow manages to have just about everything you could possibly want for sports, hunting, outdoor activities, and more. The selection is impressive, the store is consistently clean, and the staff is generally friendly and helpful. Beyond the sporting goods, they also have an enormous selection of clothing, footwear, accessories, and other gear. One of my favorite things about Scheels is that they carry a lot of unique brands and products that you simply don't see at most other retailers. That alone makes it worth the trip. There are really only two downsides: it's almost always busy, and it's not cheap. That said, the sheer size of the store usually keeps the crowds from feeling too overwhelming--unless you're at checkout. And while the prices can definitely be on the higher side, I somehow manage to walk out with something almost every time. I honestly wish there were several Scheels locations throughout the Metroplex instead of just one. This is the kind of store you can spend hours wandering around in and still find something new. If you're into sports, hunting, outdoors, or just great gear in general, Scheels is absolutely worth checking out.

It is very big. I had lots of fun exploring this place. I was not expecting to see an aquarium,…read morefairus wheel, cafe, Lego store or a who room dedicated to E bikes. The food was delicious and speedy. There was lots of puppies everywhere. I love that it is pet friendly. This place is enormous! I had a blast exploring it. I never expected to find an aquarium, Ferris wheel, cafe, Lego store, or even a room dedicated to e-bikes. The food was delicious and served quickly. There were also lots of puppies everywhere, which I loved since it's pet-friendly.

Great service! Called and left messages when product was ready. Also friendly and helpful.read more

Not the easiest people to deal with. Not big on customer service…read more... I wasn't greeted at all, as I wondered throughout the store. The lady was snippy and gave me a very hard time.

The store is well stocked with lots of staff. Unfortunately, the AC was broken so it was very…read moreuncomfortable.

Customer Service is always 1st for me. I was greeted upon entering store. The young lady also…read moreassisted me with my purchase. She was very friendly, courteous and efficient. I love the selection of team apparel at Rally House and visit often.

This store has really gone downhill, Escalators don't work,…read morenot enough employees to service. Next time I will drive the extra few miles to go to Scheels. never coming back to the store again. Sad because it used to be a very clean and well run store.

Dick's Sporting Goods, Stonebriar Mall Frisco…read more I went to Dick's Sporting Goods in Frisco on May 23, 2026 to get a simple price adjustment on Nike shoes I bought on April 28, 2026. The same shoe, size, and color was 40% off at Nordstrom in the same mall. The cashier, Ruth, was unbelievably rude from the moment I asked. She snapped "NO" before even listening, gave me wrong information about dates, made up a "1‑week return policy," and kept changing her excuses every time I corrected her. When I showed her Dick's own price‑adjustment policy from their website, she arrogantly said "I know it all" and still refused to help. I walked out because she clearly didn't want to do her job. Terrible customer service, zero professionalism, and I won't be returning to this store. Order #50066903427 April 28, 2026 | $169.99 | 1 item

We came to this Academy to purchase a canopy to have a little shade in the Texas sun. While I…read moregenerally like Academy, they are pretty much serve yourself in the customer service department. That's alright by me though because I generally like to not be bothered by salespeople and be left alone to make my own decisions. If you require boutique like service, this is not your place. Value-wise, Academy Sports and Outdoors generally has pretty good quality for pretty decent prices.

I had a very difficult return and Matthew, a team lead, and Bri were incredibly patient and…read morehelpful! Y'all are awesome, thank you!!

The customer service of this store is unreal. I have never had a bad experience at 5.11 and always…read morehave a great time shopping. They have awesome sales, the patch of the month and other patches that are constantly updated. I pass by just to pick up patches from time to time. Their women's clothes is so high quality. I love wearing their stuff.

2016 was my first visit when store opened. Most of items are out of my price range but they have…read more20-40% discount during Black Friday weekend Nov 2022 so I came back. Sales staff very helpful including the Marine veteran (OooRah!) to help me find trousers best for me. I bought one pair and will get a couple more now.

Josh was so amazing and helpful, he helped us find the right bat and even got it rewrapped for us…read more We found everything we needed for baseball and football season at a fraction of the cost at academy!

I thought as popular as pickle ball is, they would have some items for getting started. Nothing of…read morethe sort.

Such a cool store, went in a little bit ago and the staff was so friendly. Kyler was very helpful…read morewith explaining the differences in all the pants I wanted to look at, got some nice ones for work, will be returning soon for sure.

Excellent customer service , I was in the Plano store and had the best service , good enough to…read moreremember who was helping me , next thing I'm in Tyler Tx 2 weeks later , Harrison was at this store , super professional guy , knows all the product info , literally treated the store as if he owned it , hard worker would like to hire this guy for my company , Thanks Harrison keep it up !! 5.1.1 you guys have a great team member , hang on to him !!