The store is well stocked with lots of staff. Unfortunately, the AC was broken so it was very…read moreuncomfortable.

Customer Service is always 1st for me. I was greeted upon entering store. The young lady also…read moreassisted me with my purchase. She was very friendly, courteous and efficient. I love the selection of team apparel at Rally House and visit often.

This place is extremely misleading. Although there are signs in the store that state that apparel…read moreis 50% off and when you ask the employees what items are marked down they state "all apparel", that is incorrect as it is only the items that have a "2" on the tag. This would've been nice to know before we got to the register! On one instance I pulled the sticker off a $35.00 Nike shirt to see what the original price was at a normal store. To my surprise, the shirt was originally $35.00 and there was literally no discount applied. For me, coming here was a waste of time as I could've went to a regular Dicks Sporting Good and saved the gas of traveling across the metroplex. Hopefully this review saves another person some gas, time and actual money!

Service .. staff is not very helpful or courteous . The many times I've been there. I had to go…read moresearching for a staff member to help me .. Over all selection varies. Sometimes they have a lot of selection and then sometimes not especially with the women's apparel. Seems to have an abundance and no shortage of Men's apparel compared to then women. But I do recommend the place. Because the value. And merchandise prices are reasonable. Especially when it comes to the shoes.

We came to this Academy to purchase a canopy to have a little shade in the Texas sun. While I…read moregenerally like Academy, they are pretty much serve yourself in the customer service department. That's alright by me though because I generally like to not be bothered by salespeople and be left alone to make my own decisions. If you require boutique like service, this is not your place. Value-wise, Academy Sports and Outdoors generally has pretty good quality for pretty decent prices.

I had a very difficult return and Matthew, a team lead, and Bri were incredibly patient and…read morehelpful! Y'all are awesome, thank you!!

I know this is a chain store but REI customer service on the phone and staff in the store is A+…read moreeverytime. The many products that we've purchased have been of high quality. Mostly hiking and camping gear. This has been our go to outdoor brand for many years.

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

I'm honestly surprised I've never written a review for Scheels before. I come here often--probably…read moremore than I should--and I genuinely love everything about this place. Scheels is absolutely massive and somehow manages to have just about everything you could possibly want for sports, hunting, outdoor activities, and more. The selection is impressive, the store is consistently clean, and the staff is generally friendly and helpful. Beyond the sporting goods, they also have an enormous selection of clothing, footwear, accessories, and other gear. One of my favorite things about Scheels is that they carry a lot of unique brands and products that you simply don't see at most other retailers. That alone makes it worth the trip. There are really only two downsides: it's almost always busy, and it's not cheap. That said, the sheer size of the store usually keeps the crowds from feeling too overwhelming--unless you're at checkout. And while the prices can definitely be on the higher side, I somehow manage to walk out with something almost every time. I honestly wish there were several Scheels locations throughout the Metroplex instead of just one. This is the kind of store you can spend hours wandering around in and still find something new. If you're into sports, hunting, outdoors, or just great gear in general, Scheels is absolutely worth checking out.

It is very big. I had lots of fun exploring this place. I was not expecting to see an aquarium,…read morefairus wheel, cafe, Lego store or a who room dedicated to E bikes. The food was delicious and speedy. There was lots of puppies everywhere. I love that it is pet friendly. This place is enormous! I had a blast exploring it. I never expected to find an aquarium, Ferris wheel, cafe, Lego store, or even a room dedicated to e-bikes. The food was delicious and served quickly. There were also lots of puppies everywhere, which I loved since it's pet-friendly.

Great selection and fair prices. I know whatever city Im in i can stop by and get what I need for…read moremyself, friends or team enemies, lol. Easy place to shop with incredible selection for professional teams, college and more.

Great selection and staff was really helpful with ordering a t-shirt that was not in stock. went…read moreabove and beyond to help me today!

This store has really gone downhill, Escalators don't work,…read morenot enough employees to service. Next time I will drive the extra few miles to go to Scheels. never coming back to the store again. Sad because it used to be a very clean and well run store.

Dick's Sporting Goods, Stonebriar Mall Frisco…read more I went to Dick's Sporting Goods in Frisco on May 23, 2026 to get a simple price adjustment on Nike shoes I bought on April 28, 2026. The same shoe, size, and color was 40% off at Nordstrom in the same mall. The cashier, Ruth, was unbelievably rude from the moment I asked. She snapped "NO" before even listening, gave me wrong information about dates, made up a "1‑week return policy," and kept changing her excuses every time I corrected her. When I showed her Dick's own price‑adjustment policy from their website, she arrogantly said "I know it all" and still refused to help. I walked out because she clearly didn't want to do her job. Terrible customer service, zero professionalism, and I won't be returning to this store. Order #50066903427 April 28, 2026 | $169.99 | 1 item

My daughter and I walked in to purchase $300 cleats and new shin guards. We got a "hello..." Then…read morewe stood at the cleats for a solid 10 minutes while the staff (I saw three for sure) stood and watched France and Egypt on tv. My daughter asked who appeared to be the manager (male, gray hair) if anyone actually worked here and his response was "we SAID hello." We left. No surprised this place has only three stars. I only gave one because Yelp makes you. Waste of a 20 minute drive.

I just walked out after getting horrible "service" by a staff that was more interested in watching…read morea game in tv than selling something. I asked to have my son's shoe size measured, and the guy stood there looking at me like he was in a trance. I ended up having to do it myself. I don't even care that they didn't have anything I needed in stock, I just can't believe the level of apathy we received as customers.

Kristina is the most helpful employee ever. She went out of her way to help me and my friend out…read more She made my experience 10 times better!!

Absolutely beautiful location and fantastic customer service. This has to be one of the largest…read moreLululemon I've ever been into in my life. It's so well organized, and the team is fantastic.

as soon as I walked In the door I was greeted by a staff member. They directed me to what I was…read morelooking for and I was in and out with everything I wanted within 5 mins!

Went in looking for a Dallas stars jersey for a present today but knew nothing of the Dallas stars…read moreluckily for us the two male workers who were on the clock guided us through everything. Explaining what players were the best pick and best material and overall which would be the best present.Although they didn't have the jersey at this location they called other ones and were able to get one on hold for us.In the end we got the jersey and were very satisfied with the customer service at this location!!