A lovely gentleman Ian helped me find the right pair of running shoes. I told him my history with…read morerunning, my goals and after reviewing my walking and running gait, he chose some shoes to start with. From there we were able to narrow down my choice based on support, cushion, tightness etc. I eventually chose my perfect pair and was a very happy camper. So many times, I feel so overwhelmed bc there are so many options but Ian really took the time to help me which was greatly appreciated. Excellent customer service. I expected to pay a few hundred bucks for shoes and a support insert and with any good pair of running shoes, you're going to pay more buck for the bang. I will definitely go back for more shoes in the future.

I was in need of a new pair of walking/running shoes so I decided to venture out on a wet gloomy…read moreday. To my surprise the store was calm and I received the best customer service from Sara. Sara asked several questions to assist me along my journey and together we found the perfect shoe and socks. I'm glad I picked this date of all days as I left feeling great with awesome customer service.

I bought a bike at the South location but forgot to buy a helmet, Doh!!!…read more Walked in and Seth happily offered me help in finding the perfect helmet, was incredibly kind, and fun to work with. I'll definitely be back for any bike needs I have the future! Thanks Seth! :)

I use my bicycle frequently in the warm months, so I needed it tuned up after sitting in the garage…read moreall winter long. After reading reviews and hearing good things about Gray Goat from friends, I decided to take my bike here for a spring tuneup. No appointment was needed, although you might want to call ahead and confirm - they get very busy in the spring/summer (as you can imagine). I was told it would be about three weeks, and it ended up taking about four weeks. Plan ahead if you need or want your bike within a certain time frame! After 3.5 weeks, I called to get an update, and the employee was super friendly and explained they were a bit behind schedule because of demand. A few days later, I received a text message that my bike was ready for pickup. Really pleased with my experience with Gray Goat and highly recommend doing business here! Aside from the service shop, you can come here to browse new bikes, equipment, etc. The employees seem really knowledgeable about the products and all things cycling.

Store was a bit of a mess, sizes out of order, areas empty, but was all fine until checkout. I had…read morean online order I was picking up they had packed regular instead of husky, I go to exchange and the lady tells me I'll have to go find what I want to exchange. I ask her if she can tell in the system if it's even in the store she tells me I can check the app... I went ahead and just returned the items and left. Service definitely lacking.

Christian (an associate there) was an absolute gem. I spoke with him on the phone before arriving…read more And by chance, I happen to run into him on the floor. And his customer service was impeccable. Thank you, Christian for my awesome experience at Kohl's today.

Had my bike tuned up in March. Looked and felt like new. On second ride there was an issue with…read morethe derailleur. Brought it in and John got right on it. Had it fixed in less than 30 minutes. He was so apologetic for the issue because he tuned up the bike. He didn't need to be that apologetic but it shows the level of care they have at Matthews and their guarantee stands. Especially for a guy like me who rides a good bit but doesn't like the mechanical stuff, Matthews is top notch. Also got a fitting last year from Mike and it was well worth it.

Overall, it's a good bike shop, but there were some issues. I went there to have my bike tuned up…read morefor the summer. The mechanic was attentive and explained the various repair options, but I felt that the service could have been a little faster. The repair took a whole day, even though I had made an appointment in advance. The seat replacement was very quick and hassle-free. However, I didn't really like the appointment system, because I had to wait longer than I expected. It's a good place, but perhaps the speed of service could be improved.

Got a great deal on Merrell shoes. They have a wide selection of outdoor shoes, clothing, workout…read moreequipment, and camping gear. It's part of the TJ Max family of stores, so it takes some time to go through their shelves of offerings, but you'll walk away with some well-priced items. Parking lot is big as they're located in a shopping center. It's not too busy, so waiting in line to checkout is never a long wait.

Missing the variety of actual markdowns like the Normal Illinois location but still packed full of…read moreso much variety, hiking, outdoor, camping, travel, shows, and high quality brands and unique styles for all sorts, this makes TJ Maxx and Ross look like a Goodwill! We found a fantastic selection of clothing, super food mushroom powder, and fun staff taking care of restocking fitting room items and making sure check out is much faster than all others. Can easily recommend.

This place is great!…read more Just recently found it, but this Broad Ripple outdoorsy shop has been around for quite some time. There's a front and back entrance, the back has 1-2 reserved parking spots. It's a fairly small place but packed with stuff: sleeping bags to keep you warm in the mountains, apparel from brands like Patagonia, water bottles, candles that smell amazing, camping chairs, knives, and more! The customer service is out of this world. Multiple folks working, all really friendly. When you ask to see something from the case, they answer questions about the product t but don't try to sell it - thank god, that is annoying and it's nice to not have that pressure. They sell quality items so their sales folk don't really have to hustle like that. Anyways, very pleasant experience!

Every Christmas I shop at Rusted Moon for a few gifts for my husband. We both love the outdoors -…read morehiking, camping, kayaking etc and this store has everything we need to fuel those passions. I've bought mostly clothes and small pieces of gear over the years. Everyone at the store is very helpful and knowledgeable. My last visit I bought Lowa hiking boots. Knew nothing about the brand before walking in. Felt confident I made the right purchase as I walked out. Stop by the store and warm your hands by the fire outside or go inside to visit with the friendly shop dog. No one is going to rush you.

You still have time to sign up for your FREE photo with the Easter Bunny at Cabela's…read more You do need to register online for a time slot, but it is SO worth it--there's basically no wait and you don't feel rushed at all during your photo. They were amazing with Charlie and let her take her time getting comfortable. No pressure, no stress...which every parent can appreciate At the end, kids get a free fish-shaped Easter egg, and of course you can walk around and check out all the fish and "animals" in the store I added the hours at the end of the video so you can plan your visit!

I grew up near a Bass Pro Shop so while this was technically my first time at Cabela's, it's in the…read moresame family of stores. While it's smaller than the massive outdoor stores, it was organized, well-stocked, and has a great selection of clothing, gear, and gifts. They have a beautiful fireplace and sitting area by the entrance that sets a "cozy cabin in the mountains" vibe. One of the first things you see is the beloved aquarium - always the highlight for the kids and what I remember from similar stores growing up. Next, what we really came for. We visited to see Santa with our toddler and had a wonderful time. You can pre-register to ensure your spot for a FREE photo, and those that walk in can wait in line once those that registered in advance are through. I saw everything from families in matching PJs to couples with their dogs and I was all about it. Once they snap the photo, you get a free printout and can opt to purchase additional if desired. They even gave a festive little wooden frame, which is currently hanging on our fridge and bringing me joy. This setup to see Santa was memorable, efficient, and perfect for a wiggly toddler. We'll be back in the future!

I bought a wagon a year ago for my harp business; it has saved my back an enormous amount of work…read more Recently, I had a performance where people were helping bring in what was in my car. I wasn't using the wagon that day although it was in the car. Someone took out the bottom panel and I never saw it again. I wrote to the company, explained what happened and that I would pay for the replacement panel. Nope! They sent it free of charge. I always look at how companies deal with problems, not how good the initial purchase might have been. The customer service was outstanding from first email to last and I could not be more happy.

Westfield Outdoors completely surpassed my expectations on the extra large zero gravity chair that…read morewe got for my husband for Father's Day! He not only is in love with it, but the WHOLE family is in love with it! Every child begs to sit in it for "just a little while" because it's so comfortable! It's not only durable, but so relaxing that my husband said he's going to take it with him camping to sleep on rather than sleeping on a camping cot! We are SO thrilled with this chair, but my husband was not only thrilled but I think it's his new favorite outdoor seat of the summer! Thank you guys for creating quality products for the whole family to fall in love with!

It's that predictable selection and obvious option along with Academy Sports for immediate pickup…read moreand not waiting for shipping. But employee treatment and benefits is garbage, at these prices there's should be fully competitive and impressive employee perks. eBay continues to offer more ideals like promoting actual small owners and individuals, massive selection, and incredible savings on the exact same brands and items.

I purchased wrestling shoes for my foster son on a debit card that later had fraudulent activity on…read moreit. When I returned the shoes, I wanted to have the credit placed on my replacement card. Dick's claimed the credit was posted while Regions Bank said it wasn't. Meanwhile, I'm out $75. Corporate and financial greed win again. I should have donated the shoes to a local high school wrestling team.l

Have used the Lantern Headlamp for 4 deer hunting seasons…read more Let's be generous and call it 2 hours a day, and let' be ridiculous and say I hunted every day for 6 weeks. 84 hours a year. 4 years. 336 hours. This year the lights started flickering and was not adjustable. Oped it up and found the yellow wire had broken off at the battery pack adjustment. I figured I'd contact them to see if they did repairs. Not warranty. Just a paid repair. I called. I emailed. I tried both again. Nothing. I looked for a manual or their wrbsite. The website is mostly non functional. Url is ".us" instead of ".com." Useless website. Useless phone and email system. Don't expect any factory representation if there's a problem. Regret ever buying the thing.

I've been using predator tactics lights for 5 years now and have never had a problem. Best lights…read moreon the market for the money.