This place is great!…read more Just recently found it, but this Broad Ripple outdoorsy shop has been around for quite some time. There's a front and back entrance, the back has 1-2 reserved parking spots. It's a fairly small place but packed with stuff: sleeping bags to keep you warm in the mountains, apparel from brands like Patagonia, water bottles, candles that smell amazing, camping chairs, knives, and more! The customer service is out of this world. Multiple folks working, all really friendly. When you ask to see something from the case, they answer questions about the product t but don't try to sell it - thank god, that is annoying and it's nice to not have that pressure. They sell quality items so their sales folk don't really have to hustle like that. Anyways, very pleasant experience!

Every Christmas I shop at Rusted Moon for a few gifts for my husband. We both love the outdoors -…read morehiking, camping, kayaking etc and this store has everything we need to fuel those passions. I've bought mostly clothes and small pieces of gear over the years. Everyone at the store is very helpful and knowledgeable. My last visit I bought Lowa hiking boots. Knew nothing about the brand before walking in. Felt confident I made the right purchase as I walked out. Stop by the store and warm your hands by the fire outside or go inside to visit with the friendly shop dog. No one is going to rush you.

I bought a wagon a year ago for my harp business; it has saved my back an enormous amount of work…read more Recently, I had a performance where people were helping bring in what was in my car. I wasn't using the wagon that day although it was in the car. Someone took out the bottom panel and I never saw it again. I wrote to the company, explained what happened and that I would pay for the replacement panel. Nope! They sent it free of charge. I always look at how companies deal with problems, not how good the initial purchase might have been. The customer service was outstanding from first email to last and I could not be more happy.

Westfield Outdoors completely surpassed my expectations on the extra large zero gravity chair that…read morewe got for my husband for Father's Day! He not only is in love with it, but the WHOLE family is in love with it! Every child begs to sit in it for "just a little while" because it's so comfortable! It's not only durable, but so relaxing that my husband said he's going to take it with him camping to sleep on rather than sleeping on a camping cot! We are SO thrilled with this chair, but my husband was not only thrilled but I think it's his new favorite outdoor seat of the summer! Thank you guys for creating quality products for the whole family to fall in love with!

***WEBSITE ORDER*** Thieves!! They will take your money for…read morea product that IS NOT in stock. Then they expect you to wait 3-5 days for a refund when you contact them because they WILL NOT contact you about a refund. Item will say "delivery pending" its not. The item isnt in stock! Never again!!

There were only a few cars in the parking lot so I thought I would get in and out in a short amount…read moreof time however, there were eight people in the checkout line when I arrived. I decided to continue shopping, even though there were no sales people around to ask questions of. When I finally got in line, there were only three people, but it took me 20 minutes to check out. They need more help.

L.L. Bean is always the best quality. It's like, you can rest easy knowing that the L.L. Bean duvet…read morecover that your child just threw up on will wash and dry and come out looking like new. Ask me how I know! (Actually, don't ask me. I just want this day to end.) I have bought many L.L. Bean things (including duvet covers), but strangely not clothing. The clothes here are not really my style. But recently, I was in the market for a new travel toiletry bag for an upcoming trip, and after a little research, I found out that L.L. Bean makes a great toiletry bag. They didn't have any in stock when I visited the store, so I ordered one online. I got it today, and it might be the best toiletry bag I've ever had! It's so roomy yet compact, and the quality is great. Even though I didn't find the specific thing I was looking for in this Castleton store, there were lots of neat things, like outdoor gear, backpacks, and even kayaks! The store wasn't as big as I expected it to be, but they packed a lot into a little space.

I stumbled upon this L. L. Bean location which is filled with high quality recreational apparel and…read moreaccessories. I rarely get to go to brick and mortar stores where I can actually try things on. This was a treat! It was nice to find hiking gear and lightweight jackets that I wanted. They had a good selection of hiking boots, too. The prices were high (I thought), but the quality was there. The store is huge, well organized, immaculate and packed with merchandise. Spring colors were everywhere. I encountered several clerks who asked if I needed help. The check out area is in the back of the store, which I found a bit odd. There is plenty of parking in the strip mall lot. I'll be back.

I really love this location. It is always so clean, organized and I always get excellent service…read morefrom staff. Staff here are always so courteous and helpful. Although products tend to be pricey, it is often great quality. This is the ideal place for a wide selection of outdoor and hiking products.

Service is simply poor at this store. Online ordering is a challenge as well--it's difficult to…read morediscern what's on sale where. If you call the store, answers are ambiguous and you get the sense you're "bothering" the person. Similar experience with in person visits, except you get added pomposity. EVERY time. REI makes the customer work for the privilege of paying premium prices for products available elsewhere.

Large selection. Great deals. Friendly staff. The store is clean and inviting. I love the quality…read moreof the 5.11 brand and the store is great to try fits and see what works. The people who work there are always friendly and knowledgable.

Best local option for people looking for solid apparel and accessories for more functional and…read moretactical uses. Solid staff who are serving not peddling and you get what you pay for and it lasts.

Sean at the gun counter was great, I ordered online and it arrived over a week early compared to…read morethe estimated pick up date. Fast and efficient service. Thanks again Sean.

Great store of Colts gear. I was able to find a hoodie and long sleeve shirt for the game. Happy…read morewith the outcome.

Have used the Lantern Headlamp for 4 deer hunting seasons…read more Let's be generous and call it 2 hours a day, and let' be ridiculous and say I hunted every day for 6 weeks. 84 hours a year. 4 years. 336 hours. This year the lights started flickering and was not adjustable. Oped it up and found the yellow wire had broken off at the battery pack adjustment. I figured I'd contact them to see if they did repairs. Not warranty. Just a paid repair. I called. I emailed. I tried both again. Nothing. I looked for a manual or their wrbsite. The website is mostly non functional. Url is ".us" instead of ".com." Useless website. Useless phone and email system. Don't expect any factory representation if there's a problem. Regret ever buying the thing.

I've been using predator tactics lights for 5 years now and have never had a problem. Best lights…read moreon the market for the money.

Bought my first camping gear here in 1981. Been going back ever since. Wonderful old store that's…read morelike going to your Grandpa's house. I love the creaked old floors. Knowledgeable personable staff there when you need them, but leave you be when you want to roam. Good prices, extensive gear selection, and they allow you to bring your dog in. What more could you want?

Really awful customer treatment. Manager was rude and there prices are way too much. Check out REI…read moreoutlet online.

The selection of shoes is broad and wonderful! The staff is knowledgeable and so helpful, that for…read moreyears, this is the only place I would consider buying my shoes and do. The adage, you get what you pay for is certainly true, and the quality of selection and incredible service are of the very highest value. Indianapolis is fortunate to have the care and attention of a family-owned store, which provides footwear for the most sophisticated tastes, with an emphasis on proper fit and comfort.

Goodman's is not what it used to be. I was shopping there yesterday for a pair of comfortable pair…read moreof street shoes good for doing a lot of walking in. . The service was terrible. The clerk said he didn't need to measure my foot Just tell him my size and he would bring out what I liked. He sat down on the stool and helped put on a few shoes with a shoehorn. He went back to the storeroom to get another size and then stood by me watching me as I put on the other selections myself. Then he told me one of the pair of shoes fit. It was obvious the sides of the shoes had a gap between my foot and the inside the side of the shoe. I won't be back. Poor service at what I remember a quality shop. The