It was our first visit there but it won't be our last. The location is huge. There were so many clothing options for toddlers, boys, girls, men, & women. They also had a nice selection of shoes, hats, & socks. The prices were fairly good. The store was clean and the customer service was excellent. I will be visiting the location again. read more

I went to this store to see about my golf swing and for suggestions for improvements and also to purchase balls and any necessary equipment. The pro there (Todd V), was so helpful and helped me immeasurably. Based upon my experience with him, I will buy any golf product he suggests, he is very trustworthy, I will be back! read more

Went to the store next to Best Buy to look for a snorkel mask. The service at this store is not only bad, it is non-existent. The store is huge and I could not find a single employee. I finally brought several items to the front and found one person stocking a shelf. I asked him a few questions and he offered short answers with no content. I finally just took a few items to the cashier, who told me that many of the staff had not come in to work. It's a large store and has alot of stuff, but don't bother if you need to ask questions, try something on or get basic information. read more

Amber alert, Tornado Warning till 21:30, it was 21:07 and one of the employees asking me to live, I explained him about the tornado and his answer was: "I don't care, o want to go home!" Horrible people working there, this is common sense and it's not very humanity telling to my wife and me to leave the store because they wanna go home! The amber alert said clearly to leave the streets and go to a safe building. Nice place to buy, but horrible employees, they definitely lost a customer. read more

DICK'S Sporting Goods - Amber alert saying to leave the streets and go to a safe building. - Sports Wear Near Me - Dallas, Texas

I love this location of Dick's! It's super convenient if you're ever by the galleria, the Tollway, Downtown Addison, or the Village on the Parkway. I lived near here for a while and never managed to come in; but then when I became more active I started coming and haven't stopped! Hard to imagine a better place in the area to get your sporting wear for the season or, like I do, stop in the night before a 5K or a long bike ride to get energy shots and browse their huge selection of running, biking, and golf gear! Good stuff, and I highly recommend giving them a try. The staff is friendly and helpful, and it's always clean too Prices at any store like this are higher than anyone would like, but to their credit they have sales every season that help make up for it; and besides, as a huge REI fan, this is often cheaper than REI plus for me it's a much more convenient location. Check em out! read more

DICK'S Sporting Goods - Sports Wear Near Me - Dallas, Texas

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Every Dicks is the same, but it's the customer service that can set them apart. Seth was a great help helping me with my golf club. Johnathon at check was very attentive. Couldn't thank them enough. read more

DICK'S Sporting Goods - Sports Wear Near Me - Dallas, Texas

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Came in to buy my son some soccer stuff. I called ahead of time to make sure they had toddler sized items. They answered right away and told me where I could find in the store. When I arrived I was able to find a few items (very limited stock) then wandered over to shoes. The store wasn't busy but it took a little while to get some help. The girl was nice though. Customer service at the register was great. The store overall seems a little run down- which is odd for that part of town. It definitely needs a boost or something. read more

This location is horrible!! None of the employees speak even when you enter the store.. They don't even ask if you need help.. This place feels like an abandoned store... Went for some shoes had to track the shoe department down.. This is a smaller store and it's horrible goto another location and save you the disappointment read more

DICK'S Sporting Goods - Sports Wear Near Me - Dallas, Texas

I went to Dick's this morning to try on exercise clothes. When I picked out what I wanted to try on, I couldn't find a fitting room that wasn't "out of service." When I finally found an associate, I asked her where I could find one and she said, "umm..." and then proceeded to walk off to look for one. I followed her hoping she knew. She led me to one near the front where she opened the lock and let me in. I tried on what I needed to and then realized the clothes didn't fit. I then went back out in the store to find a better fit. When I returned to the same fitting room the door was locked. I pressed the call button and waited for a good 10 minutes until the same girl reappeared to let me in with her key. This time she was obviously annoyed and did not say a word. She just glared at me, opened the door and walked off. Sorry for asking you to do your job??? Its not like the location was busy. There were probably 10-15 customers in the entire 70,000 square ft store as it had just opened. This will be my first and last time at this location. read more

Make sure it fits. If you come in to return or exchange and you don't have a receipt or gift receipt, you only get half back. Return or exchange. Terrible. read more

This is a very good store. The location is off Dallas Tollway along with some other big box retailers. They have great selection of products. Every time, I have visited the store, they have carried what I was looking for, and the prices have been reasonable. Unlike Sport Authority! They do not carry everything, and the prices are higher. I highly recommend this store if you need any sport gear or accessories. read more

I got balls at Dick's. Ok, I know that's crude but it's true. I bought a 65 cm stability ball (big ball) and a little mini soccer ball (tiny ball). I actually needed both for the office and Dick's is right around the corner. I chose this location b/c of convenience. I typically go to Academy but they were too far away. I knew what I needed was pretty standard so I took a chance on DSG. I was pleasantly surprised. As soon as I walked in there was young man on hand to greet me. I told him what I needed and he pointed me in the right direction. When I got to that area of the store there was another employee who quickly offered help. He then directed me to my next stop. Everyone was polite and efficient; right down to the cashier. I spent a total of 10 minutes in the store but I know I'll be back. Anyone who knows me knows I like shopping for sporting goods and health equipment. The store layout is simple and easy to get around and on this day; everyone was pleasant and eager to help. I realize I was there during the day on a weekday so they weren't busy and things may be different on the weekend. I do know I've been to an Academy during the same time of day on a weekday and I couldn't find anyone to help me. Don't get me wrong, I won't stop shopping Academy b/c they're near my home, but I think I just found a new retail retreat I can haunt during my lunch breaks. read more

This is a nice store. They have everything you could need for workout, fishing, camping, etc. The store it laid out nicely without an overly cluttered look. The employees are a bit green but very friendly and always do their best to help. Parking is never a problem as there's a giant parking lot right out front. read more

Anthony from the Golf Dept spent 30 mins with me on the phone yesterday to review the best golf club brand and sets. He also gave me a review of their golf club fitting process which includes being able to try various golf clubs until the right one has been established. Anthony also gave me names of key personnel at the Park Lane location, which may be a little closer to my home and office. He was patient with my questions and went above and beyond the details with his response. He never said "no problem" always said "my pleasure" and gave me his cell to text him any follow-up questions or concerns. Anthony is a unique, "Ace" employee and moving up! Thanks again Antony...I will be in touch! John P read more

An absolutely horrible experience. After waiting at the firearms counter for 20 minutes, yes 20 minutes including two trips to the front where the guy at the front spoke into a collar microphone, then looked at me like I was a fool, never offering to actually DO anything....finally a " manager " stopped by to ask if I had been helped??? Only to offer the excuse that the gun guy had an emergency and had to leave . The manager of course couldn't show me a gun , and certainly couldn't sell me one, because it takes two to complete the process . (?, his explanation). A total joke of a store. DO NOT bother to look at their sales, they simply seldom have the item, or offer a lame excuse as to why it isn't that price. Total incompetence, indifference and a waste of your time. read more

If you need the gear, you can find it here. Selection isn't really big compared to other Dick's. Usually they have promos going on so you can save a little. Not a whole lot of staff makes for a nice quite, bothersome experience. Unless its time to purchase. That's when it can be an issue, especially when there is a line. I don't think they even care that you came in. Oh-well. read more

Have only had great experiences here with customer service while shopping with kids no less! The manager played with my one year old while my daughter tried on soccer shoes. Win win! read more

I was in the market for a new bike, actually my first real bike in adulthood, and I had already visited numerous bike shops. I'm no bike snob and for my needs, the bikes at those other stores were way out of my price range. I had also checked big box stores only to find that the bikes were dusty, squeaky, and there weren't any real experts on hand. I stopped by Dick's and found that they had plenty of bikes in my price range (also some that were out of my price range) and for my needs. They also had helpful people who knew a lot about bikes. They helped me find the right size and the right type of bike. They even inspect the bike before you leave and give you a buyer's checklist. Additionally, I asked if they had any coupons going on and they gave me 20% off! So not only did I get a better brand of bike for the same price as I would have paid at Walmart or Target, I also got great service and a bike that I know is right for me. Since I saved 20% on the bike, I used my savings toward a warranty. It covers a tube replacement, a tune up, and certain repairs. I took my bike on a 20 mile ride a few hours after purchasing and it worked just perfectly. If you want a bike that's a reasonable price, I would recommend going to Dick's Sporting Goods! read more

Overall, I have no complaints about this place, but it wasn't anything out of the ordinary. I mainly shop in the women's clothing & swim section, so I cannot speak as to the other departments. I came in trying to replace my old, practically decayed swim suit that I've beat up in the lap pool over the last few years. Of course, a little browsing never hurt anyone, either. I had to have an associate direct me to the swim area since they decided to move it on me. Sadly, there wasn't a large selection for women. I really only saw three brands for adult females - Speedo, Nike, and TYR. Of those three brands, there were only a handful of styles available, very few color choices, and a limited size range in stock. I snagged a few to try on & made my way back to the workout clothing section to check out the sales. I will say the clearance racks and sales on name brand items were pretty impressive, but only a few things caught my attention. I was given a dressing room in no time and was left with my items. After much debate, I settled on a running shirt (on sale), but failed at my attempt to secure a new swim suit. The store is always clean & quiet. I never manage to get in & out of the store without being greeted at least once & asked if I need help with anything about 3-4 times. Good for them on the customer service. Well, except for the cashier I had this time. She wasn't rude, but certainly wasn't friendly, and had no desire to talk to me out of telling me to swipe my card and giving me my reciept. Thankfully, the rest of her co-workers saved the experience. I'll recommend this place for browsing and whatnot, & I'm sure I'll continue to frequent the sale racks when they're available. read more

Dicks is ok. It is really just the malling of America. You are going to get good prices which is really nice, but if you have a question between this and that, good luck finding anyone with a clue as to which is better or what the pros and cons are. It is also not the place for the high end specialty goods in any sport. If you are really in to cycling than go to Richardson Bike Mart, if you are really into golf, than go to a golf shop, if you are into skiing than go to one of the CD Ski places, but if you are just needing to buy your kid a cheap baseball glove, then you found your place. read more

With a Dick's being so close to my office, it's my go-to for yoga clothing, work out clothing and accessories. It's usually a very quick check-out and I've had good customer service while there. They typically have a good amount of items in stock regularly and are knowledgeable about products. My only complaint is that they can be pricey! Occasionally you'll find really good deals on the clearance racks. But you'll also come across products marked down from $115 to $99. That is NOT a clearance deal! Plus, I will typically pull up my Amazon Prime app while I'm in the store. If I can order the same item with free 2 day shipping for cheaper, I will. Dick's markups on brand products are definitely high. read more

Looking for wool hiking/trekking socks. Walk through shoe area in the back of the store but can't see anything but ankle high running socks (a good selection of sizes, colors and styles). Approach the team member working this area and tell him I'm looking for wool over the calf hiking socks. Follow him throughout the shoe section (same area he had to have seen me walking through already) and he says "They moved them on me. " So he makes a call to someone else and after talking to them directs me to an end cap of socks and says, "We don't have very many wool ankle socks." I reminded him I'm looking for Calf Socks and he tells me this is it. Heading to REI. read more

I don't understand why people here are so unenthusiastic about their jobs. Nobody seems to want to actually help or provide recommendations for anything. I like that they sell Googan Baits but I used to spend money on ammo here but thank God for academy who has both Googan Baits for fishing and ammo! read more

Management here sucks, well let me say the manager named curt or something sucks. They don't do much to help out their associates nor their customers. He has a bad attitude and energy that spreads. Had to go through 3 people to have the customer satisfaction any retail store claims their about. read more

We had to wait over 15 minutes just for a fitting room. If my husband wasn't so particular about what pants he wears, we would have gone somewhere else. RiDICKulous read more

This is a smaller store, but I always have good luck finding good deals. The staff is always helpful, nice and have even accommodated sales that were mislabeled. Everyone who bargain shops knows the disappointment of spending and hour or two shopping deals only to get to the register and be told it was an old sign. Haha. Fortunately I didn't even have to say anything, the checker seen the issue and called a manager and took care of it before I could even ask! I shop here all the time. Definitely recommend Dick's Sporting Goods! read more

In the market for a stationary bike. I saw a model on the Dicks website and stopped in to actually try it out. No one servicing this area, went looking for help and a nice young man who knew absolutely nothing came over. We figured out the bike was not plugged in and later determined the electrical outlets were dead. They had no clue what to do so I finally walked out wondering how do these people sell anything? this was a $500+ bike with perhaps another 4150 for shipping and installation but there was no sense of urgency to make the sale. I wonder how they are compensated? read more

Service here SUCKS! I have to ask for help. Nobody is on the floor working specific areas. You have to send up flares! (Or walk up to the counter to ask for help.) They have the merchandise but not enough staff to even know if they are knowledgeable about the products, equipment and it's use. read more

I am a first time runner and My husband and I were shopping for some running shoes. Essie was working in the shoe department and was absolutely amazing!! She brought us a variety of shoes which allowed us to narrow down the ones that fit us best. Very helpful and very friendly. read more

Everyone that works there was super helpful and the prices were great. I found a really nice water bottle and some camping gear for my pops and walked out only spending $40 so that's a plus. The bikes looked nice and were decent prices for beginner bikes. The guy in charge of that department was really knowledgeable and made us feel like this would be the right place for us to make this purchase when the time comes. read more

This store management is absolutely horrible. They charged me for my purchase twice on accident and told me there is nothing they can do. This store is trash and stole $178 from me. read more

I wanted to update my last review about Dicks. After boiling with madness....I tried calling the Corporate office one more time. Very polite, overnighted me the product (no cost to me) at $10.00 off sale price. At least one person in the office understands customer service. read more

I went there to find women's golf clothes and it took me 30 minutes to find the women's golf clothes because they were in the back corner of the store. The women's golf shorts were so short. They were like booty shorts. I finally found some that would cover up. You could find the men's golf clothing just find and they had a wide selection. read more

why waste your valuable time in a half assd store like this, I went in to get hunting and fishing license for my week long fishing excursion and planned on spending at least 1K on poles and tackle and clothing but the stores computer was down and i stood there while the employee rebooted the system 3 times to no avail, needless to say i will get my fishing license and gear somewhere else, oh and by the way i walked to the doors to leave and they would not open and they yelled to me to stick my fingertips in between the doors to open them, these are signs of a company going under so i would reconsider if i were you before buying anything from them, and another thing if you call corporate headquarters you will get hung up on. read more