If you need a suit, skip those corporate places and go see Mo at the Gentlemen's Suit Outlet!…read more Friendly, fast, courteous service and decent prices! When I need I need another suit, I'll be back!

My fiancee and I came here to get a suit for our upcoming wedding & Mo was amazing! He was able to…read morejudge his size from just looking at him. The suit quality is gorgeous and he was so helpful to get our alterations done very quickly.

AmazingGuys help you from the start to finish well-dressed.Heck of a shop got my suit out in 1…read moreday.Tailored phenomenal

Just amazing service. It's always busy but worth taking the time to wait. It's my go to for…read moreanything I need altered. Her took a cheap suit I got on a clearance sale and fitted it to me like it was custom made.

We have been Brooks Brother's customers for 40 years+. Every suit in my husband's closet is from…read moreBB. Our son went into the Plano, TX store to get measured for a suit we were buying for him locally, because we live 400 miles away. This is for a wedding. They refused to measure him because he was not buying the suit in that store. There are no longer any regular Brooks Brother's stores where we live, they have all closed. I gather they were cordial to him, but refused to help. All I can say is Wow. Pathetic. I realize many stores are now forced to compete with their on-line business & the outlet business under the same brand, although I am not sure this is true for BB. However, refusing to help someone with something as basic as this. The guy at the outlet store (all that is available to us now) couldn't have been more professional and helpful. The employees at the Plano store denigrated the outlet stores, said they didn't know what they were doing. Customer Service is what separates the men from the boys. Plano needs to learn about it before they are the next BB store to close.

I have worn Brooks Brothers since I was a small boy. My family's relationship with BB dates back…read moreover one hundred years. Yes, there have been some up's and downs over the years, but all in all the new owners seem to be doing well. The problem and it is a substantial one, is the staff and management of the Willow Bend store In Plano. Upon entering the store you are first treated as if you are a potential thief before you are treated as a customer. Browsing is an uncomfortable experience with staff peeking around corners and positioning themselves so they can watch you in the mirrors. I am well aware that shrink is substantial problem across the retail spectrum but at this particular store the vibe is irritatingly oppressive.

Amazing customer service! Dre in particular handled everything very well with efficiency and care…read more Great location!

I've been to this store several times post-COVID and have always enjoyed great service -- until…read moretoday. There were three guys (customer reps apparently) that were talking among themselves and at no point did they come over and ask if I needed any help. I was in the store for 15 minutes trying to find different types of dress shirt fits - one customer rep walked right past me without making eye contact. I will never do business with this store again.

Marilyn was super helpful in picking out a suit jacket and took care of the issues we had!read more

The Tailors Shop Staff are Terrible, I did take a suite and…read morepants for alteration, they literally messed them up, they did take my measurands and needed 3 days to get it done, when I came for pickup the suite sleeves was much longer that what they marked the fist time, they asked me to wait on hour so they can re-do them, the second time the sleeves was 3/4 In deferent in length, one sleeve is showing the shirt sleeve and the other is fully covering it for the other hand, the pants hem was 3", the tailor tried to convince me this how it should be done, I garbed some pants form the store and compared it to my messed up pants, the hem they did was more than double the standards. The Attending staff at the tailor shop and the front was just ignoring my complain and was willing to do nothing.

This review is not about the employees. Everyone I interacted with was polite and professional. My…read moreissue is with a fitting room policy that makes absolutely no sense from a customer's perspective. I walked into the fitting room area with three shirts. The employee counted them which is completely reasonable. Then I was told I could not enter because they were not on hangers. I explained that I picked them up from the sales floor without hangers and asked for three hangers. They gave them to me but then told me I still had to place every shirt back onto the rack outside the fitting room before I could go in. So I had to hang the shirts on the rack outside the dressing room just so I could walk inside and immediately remove them again. There was no purpose to it other than creating extra work and slowing the process down. As I was leaving I watched another customer get stopped because she had not rehung her clothing before exiting. Customers are now expected to do work that fitting room attendants have always handled. Retail stores are competing with online shopping where convenience is everything. Policies like this make the in store experience slower more frustrating and less enjoyable. I hope someone at the corporate level reevaluates whether this policy is actually helping anyone because from a customer's perspective it only creates unnecessary inconvenience.

My honest review of this store? I was really impressed by the pricing! My impression of Nordstrom…read morefor the longest time was one word: expensive. But it seems they have the same kind of deal as Macy's backstage! They also carry plenty of 13 size men's sneakers and dress shoes which sold me. Got a great pair of under armor sneakers. I love that convenience, and the employees were friendly. Definitely thinking of doing a real shop there soon for sneakers even, I like the deals and the fact Nordstrom understands average people are not going to pay the regular prices they were charging. Good stuff!

If I could give them 30 stars on here I would. When I tell you the service was amazing from the…read moretime I walked in till when I left from picking up my custom suit just amazing all around. Mr. Vu guided me through the process of picking out a suit for an event with ease and was the most gratifying experience I've had for getting anything custom/tailored. I highly highly suggest using them for any of your custom needs they will go above and beyond they had mine done in half the time they promised they would. Go see them!

My wedding Tuxedo was made to fit, just like I was born with it. My Groomsmen were looking sharp in…read moretheir suits, my Bestman, my brother was looking dapper. Thank you so much for the time, efforts and discounts too.

Costumer service was amazing the tall young man and Faizan was nice and helpful also they have…read moregreat collection of Pakistani clothes.

Was at this place today with my 4 kiddo and husband spent about 2 hours and got lots of outfits…read more Everyone at the store was extremely helpful and didn't mind my kids running around and enjoying the desi shopping experience. Only back drop was their fitting room and washroom was not available. I'm happy I got stuff for the whole family for an up coming wedding and Eid. Once again staff was amazing and friendly. Highly recommend this store over the Houston one.

Took me about 2 years worth of suits to find one I like with the color, pattern and feel…read more I went with a light grey, window pane theme, twill suit (it was comfortable). Got the bag and had the pants hemmed. About $600 all together. I don't know suits too well but after hunting for what felt like forever, I feel I got a good value on this suit. Service was slow - maybe they were busy? I had to wait often for someone to come to me on both occasions. Good suit selection here, giving it 3 stars because I have a sensitive nose and the right half of the store smells very strongly for some reason. This isn't the only suit store to be like this - a few others that were not well ventilated had the same issue, and some didn't at all.

I needed a big and tall suit in a hurry. While they only had black and an ugly blue in my size, I…read morewas very satisfied by the service. They did my alterations the same day, and were very friendly.

Left 35 minutes after our appointment time, after numerous "just a couple more minutes" lies while…read morethey wore working with another customer. Got a call 45 minutes after our start time; what's even the point of an appointment system with that kind of wait?

Jayden was a terrible rep for this store. Condescending, rude, not even a smile or acknowledgement…read morewhat so ever. Everyone else in this store was wonderful and the suit is great! Jayden though left a sour taste in my mouth about this place. I would suggest you recommend anyone other than Jayden to assist with your purchase.